The staff bent over backwards to make us happy. They let us check out at 4 pm without charge. George, and everyone else at the concierge desk was amazing. They found us an English speaking guide and arranged taxi transportation when the hotel’s shuttle was out of service. People walked us from place to place to ensure we got exactly what we asked for. The large indoor/outdoor pool was the perfect temperature. The rooms were extremely comfortable and were loaded with amenities. All this about 15 minutes from one of the most incredible tourist destinations in the country.