Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear Guest,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management.

Dear Guest,Thank you for sharing your experience with us.It is rewarding to know you had a nice stay. We appreciate your candid feedback about your dining experience and have taken note of your comment, it will certainly help us with any future improvements.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Guest,Thank you very much for this kind review.It brings us immense joy to know that you could fully enjoy the natural beauty of our marine life while snorkeling. We are also glad that the complimentary use of our catamaran added to your vacation experience. It is our aim to offer a diverse range of activities and services to cater to the unique preferences of all our guests, and we are thrilled to hear that we succeeded during your stay. The culinary team at Barceló Maya Tropical will be especially pleased to learn that their exceptional dining options made a lasting impression on you.We take great pride in maintaining the highest standards of cleanliness and condition in our hotel, and we are happy to see this reflected in your review. Additionally, we strive to provide excellent service and amenities that contribute to a memorable stay, and your positive remarks confirm our efforts. Thank you once again for choosing us for your holiday in the Riviera Maya.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management

Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Estimada AmandaAntes que nada, reciba un cordial saludo. Gracias por su tiempo para compartir su calificación. Para nosotros es muy importante la retroalimentación para la mejora continua. Esperamos verlo de nuevo.Saludos Cordiales.

Dear MerriThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear MichaelThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear Mrs. VitiucWe really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Tropical as you vacation Hotel. We hope to have the opportunity to receive you once again; it will be our pleasure to serve you.Best regards,

Dear Mr. BrookThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear DonnaThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear Sir,Thank you very much for this kind review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to a return visit from you in the future.Best wishes,

Dear Guest,Thank you for the time taken to share your experience of staying with us.We regret to hear about the challenges you experienced during the check-in process. We always strive for seamless transitions for our guests, especially those who plan well in advance, and we apologize for any inconvenience caused. Please rest assured that we take your comments seriously and are looking into the circumstances surrounding your check-in experience to ensure a better service.We are also disheartened to learn of the difficulties encountered with our front desk team. Providing prompt and clear solutions to our guests' concerns is a critical aspect of our service, and we apologize that we fell short in this regard during your visit. However, we are pleased you enjoyed the beautiful hotel grounds, the quality of the food offerings, and your overall vacation with us. We take pride in the natural beauty of our resort and are delighted that these aspects contributed positively to your stay. Your feedback is invaluable to us and will be used constructively as we continue to refine our guest experience.We hope to welcome you back. Best wishes,Barceló Maya Tropical, Management

Dear RobertThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear Guest,Thank you for the time taken to share your experience of staying with us.We regret to hear about the discrepancy encountered with your booking through Expedia and the inconvenience this caused. Our team is committed to ensuring clear communication and we are working diligently to synchronize our categorization with all our booking partners to prevent such instances. We are delighted, however, that you found our pools and beach to be beautiful and that the cleanliness and maintenance of our property and rooms met your expectations. It is also gratifying to know that the variety of food options at our buffet was well-received. We understand that the size of our resort can be overwhelming and are continuously enhancing our transportation services to provide comfort and convenience for our guests. Furthermore, we acknowledge the need for more visible promotion of our shows and activities and are taking steps to improve our communication in this regard. Rest assured, our dedicated staff is always available to assist with any information you may require during your stay.We look forward to having the opportunity to welcome you again. Kind regards,Barceló Maya Tropical, Management

Dear Ms. Lee,Thank you for taking the time to leave a review of your recent stay.We regret to hear your expectations for room cleanliness were not fully met during your stay. Rest assured, we hold our housekeeping to high standards and will look into this matter. Our hotel aims to provide well-maintained facilities, and we apologize if we fell short in this regard.We are pleased, however, that our range of activities and the level of service provided by our staff were to your satisfaction. Thank you for recognizing our efforts to offer a vibrant, engaging environment for families.We look forward to having the opportunity to welcome you again. Kind regards,Barceló Maya Tropical, Management

Thank you very much for your visit.

We thank you for the feeback. Best Regards.

Dear Madam,Thank you for sharing your experience at our resort.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We hope to have the pleasure of welcoming you back in the future. Warm regards,Barceló Maya Tropical, Management

Dear Sir,Thank you for this positive review of your experience.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to seeing you again. Best wishes,Barceló Maya Tropical, Management

Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are thrilled to hear that you had an enjoyable time with us.Your kind remarks are a reward and an incentive for our team members to continue with their efforts to uphold our high standards.We have taken note of your comments regarding sunbeds and will be reviewing this.We hope to see you again soon.Best regards,Barceló Maya Tropical, Management

Dear Ericwe are grateful for your comments and await your future visit. Best Regards

Thank you very much for your visit and kindest comments.

We are happy to know your comments. Thank you kindly.

We truly appreciate your patience and hope you visit us again in the future. Best Regards

We thank you for your feedback. It will help us to make improvements. Best wishes.

Dear RyanWe really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Tropical as you vacation Hotel. We hope to have the opportunity to receive you once again; it will be our pleasure to serve you.Best regards,

Thank you very much for your review.

We really appreciate your feedback. Thank you.

we really appreciate your visit and feedback.

Thank you for your visit. we would like to apologize for the image taken. Warmest Regards.

We are thankful for your visit and constructive critics. Best Regards.

Thanks for your visit and hope to serve you soon. Warmest Regards

Dear Lainey,Thank you for your review.Best Regards

We really appreciate your feedback.

Thanks so much for your visit and feedback

Thanks so much for your review.

Dear Ms Luz Maria,Thank you for the feedback, we hope you visit this hotel in the future. Best Regards.

We are happy to know your feedback. Thank you so much.

Dear VicAlthough we sincerely regret your disappointment, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately to enhance our future guests' experience among us. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.Best Regards,

Thank you so much for your feedback

Dear Marnie JeanWe thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay.Looking forward to having you as our guest again in the near future,

Dear Kyle JamesWe really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Tropical as you vacation Hotel. We hope to have the opportunity to receive you once again; it will be our pleasure to serve you.Best regards,

Thank you so much for your visit. We hope you come back soon.

Dear Sonnet L,Thank you for Chooding Barceló Maya Grand Resort and thank you for your comments about your stay. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

Dear TamaraWe thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay.Looking forward to having you as our guest again in the near future.

Estimado Jorge Alejandro Esparza,Le agradecemos que haya elegido Barceló Maya Tropical para pasar sus vacaciones y por la calificación sobre su reciente experiencia vacacional. La satisfacción de los huéspedes es nuestro objetivo número uno y estamos felices de que nuestro hotel y nuestro personal hayan podido satisfacer todas sus necesidades durante su estadía.Esperamos tenerlo nuevamente como nuestro huésped en un futuro cercano

Dear Tammy,We thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay.Looking forward to having you as our guest again in the near future.Kind regards,

Dear RobertThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards