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게이트웨이 호텔 여행 후기

3 out of 5
게이트웨이 호텔
9 North 9th Street, Yakima, WA

이용 후기

6.8
평점 10 - 훌륭해요. 1000개 이용 후기 중 167개" "
평점 8 - 좋아요. 1000개 이용 후기 중 333개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 248개" "
평점 4 - 별로예요. 1000개 이용 후기 중 170개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 82개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스, 객실의 편안함
Nothing special, good stay.
Solid stay, nothing special. Bed was comfy and room was quiet. AC was good. Parking felt safe, which is important for Yakima. The room was not very clean, there was literally an old Q-tip on the floor when we arrived. Fitness area was abysmal; just a bike, treadmill, and elliptical in this tiny room. Breakfast was a hit. Very good hot breakfast with eggs, hash browns, sticky buns, and decent coffee among the typical cold options.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Tasha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Loved the king size bed!!
2021년 10월에 1박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Vickie Lynn Lynn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything about this hotel.
2021년 10월에 2박 숙박함

2/10 - 너무 별로예요

Tracy

2021년 10월에 2박 숙박함

10/10 - 훌륭해요

David

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kassandra

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have a sign up that says pool open but apparently it’s closed
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice breakfast. Pleasant staff.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Vicki

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
It needs some updating and grounds maintenance.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Road trip
Service was perfect at the front desk, check in was fast and easy. Rooms were clean
2021년 9월에 2박 숙박함

8/10 - 좋아요

Neil

2021년 9월에 1박 숙박함

8/10 - 좋아요

Phebe

2021년 9월에 2박 숙박함

8/10 - 좋아요

Barbara

좋아요: 청결 상태
2021년 9월에 1박 숙박함

8/10 - 좋아요

Lynn

2021년 9월에 1박 숙박함

4/10 - 별로예요

Melissa

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was skeptical and seemed unsafe. The walls are paper thin. We could here everything our neighbors were doing. We chose this hotel since it’s pet friendly and the price was decent, you get what you pay for. I wouldn’t stay at this hotel in the future, I’d pay extra for somewhere else.
2021년 9월에 2박 숙박함

8/10 - 좋아요

Leticia Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the bar
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jose

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada no me gusto el servicio me quede a dormir en el carro no avía nadie en la oficina y en la mañana no querían darme el cuarto
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Swarnima

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here whenever we're in town. Very friendly staff. Conveniently located. Great pool!
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool, hot tub and breakfast
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn't handicapped accessible but worked well with extra wheelchair as shower chair and room right by elevator. Nice, clean, safe, convenient. No complaints.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Debra

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was handy to downtown and fair grounds, clean and quiet.
2021년 8월에 4박 숙박함
답변 제공: Management 님, 2021년 8월 16일
Thank you for letting us know about your recent stay. We are glad to see you enjoyed our time and that our location helped make your stay more enjoyable. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place stayed poolside
Was a great poolside room also has a bar off the pool very family friendly and great atmosphere would stay here again.
2021년 8월에 2박 숙박함
답변 제공: Management 님, 2021년 8월 11일
Thank you for taking time to leave us a review. We are glad to see you enjoyed your time with us. We are happy to know you enjoyed our pool side room and bar. We look forward to seeing you again.

8/10 - 좋아요

Nicole

2021년 8월에 3박 숙박함

8/10 - 좋아요

Sammy

2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
Very pleasant service, the room was very clean
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 3일
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is friendly, pool is on point! Older hotel but we came for the pool. Sketchy surrounding area.
2021년 7월에 3박 숙박함
답변 제공: Management 님, 2021년 8월 3일
Thank you for taking the time to let us know about your stay. We are glad to hear you enjoyed your time, especially in our pool. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice room,long walk
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 8월 3일
Thank you for letting us know about your stay. We are glad to hear it was mostly an enjoyable trip for you. We look forward to seeing you again.

8/10 - 좋아요

Steven

2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 29일
Thank you for letting us know about your stay. We are glad you enjoyed your time with us. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great value for the money / would stay again
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 27일
Thank you for taking the time to leave us a review. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A perfect secret
I was pleasantly surprised with the price so low I was worried it would be not very nice. It was so much fun, the hotel staff was amazing and the pool was great. It is a new secret getaway for my family. After a fun in sun we talked to many guests who have been coming for years…. We will be one of those families now… highly recommend
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 27일
Thank you for leaving such a kind review. We are glad to hear our staff was able to help make your stay more enjoyable. We look forward to seeing you on your future stays.

6/10 - 괜찮아요

Malinda

좋아요: 직원 및 서비스
별로예요: 청결 상태
Left a lot to be desired
The Gateway Hotel left a lot to be desired. While I was appreciative that they let me check in about 30 minutes early, the facility and room were a bit rundown, more than you might expect. The hallways needed vacuuming and the room itself had some issues. The fridge would make a strange sound when the motor turned off, sounding a lot like someone knocking on the door, which gave me a good fright several times in the middle of the night. Also, someone left the alarm clock turned on so I had an unpleasant wake up at midnight--not good when I had a hard time falling asleep anyway. (It would be great if housekeeping staff could check alarms when cleaning a room!) It also would have been nice if the air conditioning unit had a "fan on" option for consistent white noise (all hotels should have this option!) I also booked this hotel in hopes of being able to spend some quality time at the pool, but apparently so did everyone else staying there, so the pool was horribly overcrowded. I was amazed to count only 8 lounge chairs at the pool, too. Why so few? I'm not sure how the Gateway compares to the other hotels in the area, but if I need to stay in Yakima in the future, I'll probably try my luck with another hotel. All in all, not the worst place in the world, but could be so much better with a few small changes and improvements.
2021년 7월에 2박 숙박함
답변 제공: Management 님, 2021년 7월 27일
Thank you for taking the time to let us know about your stay. We work hard to put guest satisfaction as our top priority and are sad to hear we failed in this for you. We will work with our housekeeping and maintenance departments to make sure the issues you experienced in your room are fixed. We do hope you will give us another chance to serve you in the future.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom smelt a little like pee. The building was older but kept up very well. The hot breakfast was good. The pool was sparkling blue:) the hot tub was cold but we still Sat in it.The building felt safe. The staff where super friendly and welcoming. The beds where comfortable and the pillows where perfect fluff. The ice machines where a must in such hot weather and they worked great. There was a good Variety of of vending machines with reasonable prices. The fringe in our room was great and the air conditioner worked wonderful:) I bought my kiddos and we had a blast. Super family Friendly. The price was reasonable and town was very close with serval stores and tons of food places. We will go back again!
2021년 7월에 2박 숙박함
답변 제공: Management 님, 2021년 7월 27일
Thank you for letting us know about your stay. We are sorry not everything was satisfactory for your stay. We will talk with our maintenance department to make sure our hot tub heater is working. We are glad though that there were mainly things you enjoyed about your stay, such as our beds, breakfast and pool. We look forward to seeing you again.

10/10 - 훌륭해요

Rebecca

2021년 7월에 3박 숙박함
답변 제공: Management 님, 2021년 7월 26일
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 - 훌륭해요

Joyce

2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Neighborhood felt unsafe Loud guests. Didn’t enforce quiet hours
2021년 7월에 3박 숙박함
답변 제공: Management 님, 2021년 7월 25일
Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your time with us. We do our best to make sure guest feel safe and secure during their stay with us and are sorry we did not succeed in this for you. We will work with our staff to improve how we handle noise complaint during our quite hours. We do hope you will give us another chance to meet your standards in the future.

8/10 - 좋아요

Justin

2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 22일
Thank you for letting us know about you stay. We are glad to see you enjoyed your time with us. We look forward to seeing you again.

10/10 - 훌륭해요

bryce

2021년 7월에 2박 숙박함
답변 제공: Management 님, 2021년 7월 21일
Thank you for letting us know about your recent stay. We are glad to see you enjoyed your stay. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious room, easy parking, well-maintained.
Spacious room, easy parking, well-maintained. There are one or two strange people wandering outside the hotel during our stay, but nothing dangerous happened.
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 21일
Thank you for taking the time to leave us a review. We are sorry to hear there was some strange people wondering around, we do work hard to keep our property as secure as possible. We will continue to do our best to make sure guest feel safe while staying with us.

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our kids really enjoyed the pool and the buffet breakfast was so convenient. We visited for a tournament and had a great stay. The room was clean and we stayed cool with the air conditioner even with the really hot weather.
2021년 7월에 2박 숙박함
답변 제공: Management 님, 2021년 7월 21일
Thank you for letting us know about your stay. We are glad to hear your family enjoyed their time at our hotel, especially our pool. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel was excellent! The front desk manager who helped us went above and beyond. She even fixed our TV herself. Crystal, the lounge Bartender, was also great. We ended up staying with a hotel full of little league baseball teams from West Seattle and they were so much fun! We didn’t expect to have so much fun at the hotel, but we did! My only recommendation… adult-only pool hours.
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 21일
Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your time. We work hard to put guest satisfaction as our first priority and are happy to hear our staff was able to go above and beyond for you. We look forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Haven’t stayed here in 2 or 3 years, but we’re glad that we came back! Very friendly and helpful staff. Clean, comfortable room. Lots of parking. Great pool. We’ll definitely be back!
2021년 7월에 3박 숙박함
답변 제공: Management 님, 2021년 7월 13일
Thank you for taking the time to leave us a review and for choosing to stay with us again. We are glad to hear our staff was able to help make your stay enjoyable. We look forward to seeing you again.

8/10 - 좋아요

Nancy

2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 13일
Thank you for letting us know about your stay. We are happy to see you enjoyed your time with us. We looking forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
..
2021년 7월에 1박 숙박함
답변 제공: Management 님, 2021년 7월 8일
Thank you for letting us know about your recent stay. We are glad to see you enjoyed you time with us. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함
답변 제공: Management 님, 2021년 7월 17일
Thank you for letting us know about your stay. We are glad to see you enjoyed your time. We look forward to seeing you again.

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Management 님, 2021년 6월 30일
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again.