테라스/파티오

앵커리지 홀리데이 파크 - 일루카 여행 후기

2 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 49개 이용 후기 중 32개" "
평점 8 - 좋아요. 49개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 5개" "
평점 4 - 별로예요. 49개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Mark

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

greg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Perfect
2023년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Very helpful & friendly ladies in the desk. Thankyou to them. Cabin requires a few repairs eg sliding screen door in lounge, base ties of the verticle blinds in bedroom & lounge mostly pulled off. This was an older cabin but suitable for a few nights stay when very little other accommodation available
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

Hudson 님, Lismore

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere was very welcoming. The staff was very friendly and helpful. Very relaxing. Sweet weekend retreat. Lovely gardens. Highly recommond.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

Kate 님, East Ballina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful cabins, excellent pool for kids and the staff are very kind.
2020년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Excellent facilities. Great location. Beds need replacing they were extremely hard and uncomfortable. Otherwise we enjoyed our stay.
2019년 7월에 2박 숙박함
답변 제공: Jo 님, 2019년 7월 22일
Thank you for taking the time to review our park and town, so glad that you enjoyed your stay. We will look into the bed situation and see if we can not rectify the problem. Hope to see you again

6/10 - 괜찮아요

Tub 님, South east queensland

별로예요: 객실의 편안함
Cottage in front row
Cottage small, very small balcony two chair supplied but no room to put both chairs on the balcony . Bed very hard and tiny shower and water taking time to become hot. Staff lovely and helpful. I think a bit over priced for this accommodation ,but when I booked only accommodation left in Iluka .
2018년 8월에 1박 숙박함

8/10 - 좋아요

susan 님, OAK FLATS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very helpful staff
We stayed here because our friend stays here often. Bit of a walk to go to town (we took the car). Nice, relaxing holiday town. Not as busy as Yamba. Enjoyed the Sunday music cruise and also the ferry over to Yamba is handy.
2018년 8월에 4박 숙박함

10/10 - 훌륭해요

Roxann 님, Gunnedah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable & quite good location close to shops & beaches
2018년 6월에 6박 숙박함
답변 제공: Jo 님, 2018년 6월 20일
Hi Roxann So pleased that you enjoyed your stay with us and that we could make your stay an enjoyable one.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet beautiful setting
My wife and I stayed here for a quick getaway for two nights. We stayed in Spa Cabin 3 which had a lovely deck overlooking the tropical Balinese-style garden. The cabin itself was clean and and nice. A good size combined dining/lounge area. Lots of birdlife and the river across the road.
2018년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Was a lovely little place to stay. Plenty of stuff to keep the kids busy and close to a great fishing spot
2017년 7월에 4박 숙박함
답변 제공: jo 님, 2017년 8월 31일
Thank you for staying with us, so glad the kids enjoyed their stay to hope they caught some fish to tell their friends about.

8/10 - 좋아요

Gary 님, Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and very friendly staff
Very friendly and helpful staff - nothing was too much trouble !! Very well positioned in Iluka and the room was very comfortable and spotlessly clean ...... would definitely recommend to others.
2017년 7월에 2박 숙박함
답변 제공: jo 님, 2017년 8월 31일
So glad you enjoyed your stay. will pass on your review to all the staff .

2/10 - 너무 별로예요

Jim 님, victoria

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
poor management
Arranged after hours arrival (6.30pm) and told to go to spa cabin with light on. Turned out to be wrong one for the key we were given. The right one for the key was next door. We dropped out bags and went out for dinner returning for bed, only to find there was no water to the cabin. So much for a spa! Too dark to work out how to turn on the water so we survived the night with only the water in a jug in the fridge. Found the external water tap in the morning and able to flush the loo etc. When we raised this with the reception - now open, they showed very little concern. We decided not to stay the second night.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Charlotte 님, Woolgoolga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome holiday park
We stayed in one of the spa cabins and it was lovely. It had everything we needed. The staff were very helpful and directed us to the local fishing spots where we could drop a line in :) Will definitely be coming back for another visit.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely area, very peaceful.
Wifi was our only issue, no service at all in our cabin. Overall a lovely holiday

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great park
We had a great holiday at Anchorage Holiday Park Iluka. It's a nice park by the beautiful Clarence River. It has everything you need and is clean and well maintained. The park owners are the nicest and most accommodating people you could wish for. Highly recommend.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Lovely, neat cabins. Very relaxing and the staff were very helpful. Will definitely come back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot. Perfect for kids and pets. We will definitely return.

10/10 - 훌륭해요

shelly 님, north coast nsw

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful retreat
Very helpful staff. Lovely clean park. Great facilities. Love the pool area. We will definitely be back! Only downfall was family cabin only had one 2 seater lounge but i could see the space restrictions around that.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solution to the Air conditioner not working on an extremely hot day while we were getting ready for a funeral - 'Open a window' Solution to the TV not working 'The TV lead has been stolen' in an accusing tone.. The level of customer service was beyond disappointing ..
답변 제공: Karen 님, 2015년 12월 4일
We responded to this in another forum so are unsure why your complaint is still active?! However, responding again: after receiving your complaint after the funeral, regarding the aircon and dvd player, we attended immediately to rectify the problem. There was no problem with your aircon but the TV lead was missing. At no time did we infer you stole the lead - we suggested it had been taken by the previous people in error and we apologised for our staff not noticing this prior to your check in. We did suggest opening a window as it was a lovely windy day - however it was an attempt at levity in a stressful time for you and we apologise that our humour was not recognised. Our management and staff spent much time and effort with your family group - both before arrival and after. We accommodated your request for change of cabin. We were sensitive to your stressful time and enjoyed a number of peaceful interactions with your family. As you've stayed with us a number of times before, we are disappointed that you've used this forum in this manner, however we presume this is a result of that stress. We will still be glad to welcome you back at the Anchorage and we hope it is under happier circumstances.

10/10 - 훌륭해요

Phil 님, Coffs Harbour

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxation haven
Great location with really friendly staff. Super relaxing and enjoyable. A very well cared for facility. Only downside was having to check out, I wish we could have stayed for an extra week!
답변 제공: Karen 님, 2015년 11월 13일
Hi Phil. Thanks so much for such a kind review. We are glad you enjoyed your stay. We hope to welcome you back soon.

10/10 - 훌륭해요

Graeme 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Fantastic; Service: Go the extra mile; Cleanliness: Spotless; Great customer service

10/10 - 훌륭해요

Susan 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Service: Flawless; Cleanliness: Spotless; great spot on the river

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value: Great deal; Service: Flawless; Cleanliness: Spotless;

10/10 - 훌륭해요

Craig 님, Australia - QLD - Cairns

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal, rang me to check in early; Service: Go the extra mile, family like info; Cleanliness: Spotless, kept like home; great fishing

10/10 - 훌륭해요

Elisha 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Dale 님, Australia - QLD - Gold Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value: Affordable; Service: Respectful, Friendly, Courteous;

8/10 - 좋아요

John 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Lovely;

10/10 - 훌륭해요

Keiran 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 - 훌륭해요

Dermott 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Economical; Service: Flawless; Cleanliness: Spotless;

10/10 - 훌륭해요

Daryl 님, Australia - QLD - Regional QLD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Everything is catered 4; Value: Everything we needed; Service: professional and friendly; Cleanliness: Spotless; We thought we had left items there so sent them an email which was quickly resolved.

10/10 - 훌륭해요

Rachael 님, Australia - QLD - Sunshine Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate;

10/10 - 훌륭해요

Annett 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Affordable; Service: prompt when needed.; Cleanliness: Spotless; loved it!

6/10 - 괜찮아요

Stef 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스
Facilities: Everyday; Value: Moderate; Service: Respectful; Cleanliness: Pleasant;

10/10 - 훌륭해요

Marian 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved catching the ferry across to Yamba and cycling the whole day

10/10 - 훌륭해요

steve 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Spotless; friendly hosts

10/10 - 훌륭해요

Heidi 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Spotless, Immaculate, Pristine; Great park

10/10 - 훌륭해요

Kym 님, Australia - QLD - Gold Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Affordable; Service: Flawless, Go the extra mile; Cleanliness: Spotless; The pool is very child friendly. BIG and only 1 metre deep throughout.

10/10 - 훌륭해요

Kylie 님, Australia - QLD - Gold Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value: Amazing; Great place for the whole family and the pool and BBQ area was fantastic and child friendly.

10/10 - 훌륭해요

Coral 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Brand new, Home away from home; Value: Affordable; Service: Flawless; Cleanliness: Spotless; great jazz river cruise

10/10 - 훌륭해요

Rachael 님, Australia - QLD - Gold Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Brand new, Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless, Immaculate, Pristine; Thoroughly recommend Anchorage Holiday Park. Thoroughly recommend Iluka, it's gorgeous, relaxed and civilised. Ilukans you should be proud.

10/10 - 훌륭해요

Nathan 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service: Go the extra mile; Cleanliness: Beautiful;

8/10 - 좋아요

Lu 님, Australia - ACT - Canberra

좋아요: 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Economical; Service: Polite; Cleanliness: Tidy; worth a visit

10/10 - 훌륭해요

Lisa 님, Australia - NSW - Coffs Harbour

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal, Bargain, A steal; Service: Flawless, Go the extra mile, Phenomenal; Cleanliness: Immaculate;

10/10 - 훌륭해요

Ian 님, Australia - QLD - Brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; The staff are really very helpful.

8/10 - 좋아요

Rachael 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Reasonable; Service: Friendly; Cleanliness: Faultless;