Dear Our Valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Greg Hoehn General Manager

Dear Mr/Ms Kyung Chae, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Greg Hoehn General Manager

Mikyung님께, Novotel Yogyakarta 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Greg Hoen General Manager

Dear Jong Hyuk, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Greg Hoehn General Manager

Dear SitiWarmest greeting from Kimaya Sudirman, a quiescent home in Yogyakarta...It is such a great pleasure for us to have you stay at Kimaya Sudirman Yogyakarta By HARRIS and trust us as your home away from home on holiday in Yogyakarta.Please let us know what you may require during your stay to make your stay more memorableManagement and entire Team of Kimaya Sudirman Yogyakarta By HARRIS is hoping to welcome you again and truly hope that you will recommend our Hotel to your respective family or friends who will be visiting Yogyakarta in the near future.Best Regards,Bambang Eko Front Office Manager

Dear jT, Thank you for having time to give review to us. We are sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent future occurrence. We hope to welcome you back again for a better journey with us. Sincerely, Stanislaw Pajdzinski General Manager

Dear Marc-Antoine, We really appreciate your comments regarding your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your kind feedback, and we hope to see you again in the future for a better journey with us. Sincerely, Stanislaw Pajdzinski General Manager

Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager