The hotel was fabulous, the cottages were nicely done, clean and comfortable, the staff were attentive to guests and courteous. There were two shortcomings. The hotel overcharges for the cars it arranges, and there is no Wifi in most cottages and weak signal in the rest (very few). I had requested for a cottage with Wifi signal in it. They had promised to give me one. They gave me the second closest one to the lobby which is where the Wifi router is located I believe. Still the signal was very weak and didn't work for most of the time. Wifi works mostly in the lobby. The travel agency associated with the hotel quoted a price that 75% more than the best rate I got for the same trip, by sampling agencies online. I took their car for a shorter trip, the heritage tour for seeing temples nearby Prambanan, 40 $ for 8 hour tour. I didn't have time to sample prices online for that, not sure what it would have been. The temples were all within a few KM of Prambanan, the farthest was 15 Km, the second farthest 10 Km. The driver they gave was however good.