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Reviews of ibis Styles Auxerre Nord

3 out of 5
ibis Styles Auxerre Nord
Carrefour De L'Europe, RN6 Direction Paris, Auxerre, Yonne

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 322 reviews" "
Rating 8 - Good. 151 out of 322 reviews" "
Rating 6 - Okay. 53 out of 322 reviews" "
Rating 4 - Poor. 10 out of 322 reviews" "
Rating 2 - Terrible. 5 out of 322 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were tiny, but the location and staff were great.
Stayed 1 night in Jul 2023

8/10 Good

Ellen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy, great breakfast.
Nice, very clean and comfortable. However it is minimalistic. Besides the beds (which are very comfortable), little table and one chair, you only get two paper cups and soap. However it's all you need for one night stay, right? It's about 20-30 minutes walk (along highway) to the center of the town. We called taxi to get back to the hotel, and it was only 15 euros. Breakfast was really great. Freshly squeezed orange juice, nice service, great food.
Stayed 1 night in May 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All as hoped for.
Only used it as a stop on a larger trip but ticked all the necessary boxes including good communication. Many thanks.
Stayed 1 night in May 2023

6/10 Okay

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
Nice facility although no elevator from lobby level, had to pull suitcase up ramp alongside stairs for half a flight of stairs. Ramp was wide enough for carryon but not for checked bag. Mildew on shower grout. Reception staff friendly but restaurant staff would clearly prefer us not to bother them. Very different from the exceptional service at two other Ibis hotels we'd stayed at on this vacation
Stayed 1 night in Jan 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

ANTONY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff during tough Covid times
Stayed 1 night in Jul 2020

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for an overnight stay on the way back from holiday. Restaurants close by and breakfast is good.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Functional room
Convenient, simple and functional room: good stopover during roadtrip.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The accommodation was very good and the beds very comftable. The majority of the restaurant staff were fine but one was very unhelpful, and after telling my wife and sister in law they could just have a buffet salad starter and dessert, we were charged for two mains, when we queried it, we were told if you didn't have mains as well you were charged for them although they had starter sized plates, she was very abrupt and wouldn't even consider any sort of compromise. At breakfast time you're not even welcomed into the restaurant and left to fend for yourselves, I've stayed in many French hotels and normally a lot of effort is put into welcoming you into the restaurant and guiding you through the buffet breakfast.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel for the Money
The hotel staff was very friendly and everyone that we encountered spoke English well. The room was a bit small, but worked perfectly for our short stay as we were just passing through. We stayed in mid-September so we opened up both huge windows to let in a nice evening breeze. To my surprise there was an electric shade on the outside of the windows that completely blacked out all of the light so if needed you could easily take a nap during the day. We had a hard time getting the TV to work, but never complained about it because the channels probably were not in English anyways. The free breakfast the next morning was what to be expected in Europe, good coffee, boiled eggs, meat, cereal, meat and cheese. Overall it was an excellent hotel for the money and I would stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

richard

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building is poorly designed and the interior is in need of redecoration. While our bed was comfortable, the bedroom was in general badly furnished. Dinner was poor value for money and a disappointment. The location is remote from the centre of Auxerre and there are no good restaurants in the vicinity. On the plus side, breakfast was good, and secure parking was available.
Stayed 2 nights in Sep 2019

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy overnight stop
We stayed here on the first night of a Motorcycle trip, it was just a single night as we pressed on towards more exciting destinations (Tarn Gorge, Cevennes and Alps) As France was experiencing a heatwave it was chosen primarily due to having air conditioning and a swimming pool - both were most welcome after riding most of the day in temps above 35c. The complimentary water we were handed on arrival was also appreciated. They also had a large garage to park our motorcycles - and without any additional charge, which was nice, although the area looked OK and I would not of been overly concerned about leaving them out the front overnight. The room was clean and comfortable. Due to the heat in the evening we decided not to walk all the way to town and went to the closest restaurant (A Buffalo Bill Grill) and there I believe there are other eateries not too much further away. I would certainly stay here again if heading in the same direction.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good bed and good location for several restaurants but needs updating.
Stayed 1 night in Jan 2019

10/10 Excellent

Terry, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Auxerre was more interesting than expected. Hotel was good value.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Good basic one night stay
We spent one night at the ibis hotel Upon arrival the front desk person was very friendly and helpful and showed us a map with all the places of interest in the town, which was just s five minute drive. However our room had an open couch in it and therefore hard to move around due to lack of space. We had an issue with the shower that was not draining but we were able to fix it. We also had to go back downstairs to ask for the tv remote that was missing. The person at the desk was most helpful and responsive. Over a goodnight stay but they seemed to be understaffed while defying their best to help us. The breakfast was very good and greasy with lots of choices .
Stayed 1 night in May 2018

8/10 Good

Barb, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Auxere Ibis.
Had never experienced Ibis before, and was NOT disappointed. They had very comfortable beds and pillows with dark out curtains (a neat push button feature brings down an outside darkening screen. I slept so well. Good breakfast with lots of options was included.
Stayed 1 night in Apr 2018

6/10 Okay

Paul, England

Liked: Cleanliness, room comfort
Disliked: Staff & service
Comfortable room - bad service.
Nice comfortable room - but restaurant service was dire. It took the waitress 30 minutes to take our order, and a total time of an hour for the food to arrive. She was rude, dismissive and didn't see to care that we had twin 6 year olds who were tired and needed feeding. When challenged, she almost had a go at us for having the temerity to complain/query the length of time it was taking to serve us. When the food arrived it was mediocre and certainly not worth the inflated prices. One piece of advice - never, ever just melt a piece of Epoise chees over beef, it need tempering down. We could have walked to the nearest Buffalo Grill, been served, eaten our meals, and walked back in the time the hotel faffed around. We're not going back!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient value for money hotel
Hotel was clean and comfortable. Breakfast was very good. Overall great value for money

6/10 Okay

aristotle, UK

Liked: Property conditions & facilities, room comfort
3 nights
Stayed 3 nights. Comfortable and quiet in the room. Bathroom facilities need updating. In-house restaurant serves really excellent food, although cooked breakfast choice is limited. Hotel location quite isolated, although there are two 'fast -food' outlets within walking distance.

8/10 Good

aristotle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for town centre.
A good three days. Generous breakfast and very good quality food in the restaurant.

6/10 Okay

Debi, San Luis Obispo, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Stop Before Paris Airport
This was our stop before driving to Paris to catch our plane and was outside of the town center. The hotel was fine for the purpose it served. There were many restaurants within walking distance and it was very conveniently located to the freeways and nearby towns to visit. We had a upper story room which had a large window with a decent view. This was helpful because it rained and the time we had to spend in the room did not feel closed in. There were a couple of English channels on the TV. Please be aware that the hotel restaurant is closed on Sundays so make other plans. The hotel was older but okay and the bathroom was good.

6/10 Okay

Jo, London

Liked: Room comfort
Good for Quick Stopover
We stayed for one night, and for a quick stopover it was fine. It is a little bit removed from town so we drive our car in, but we knew that when we booked it. For the price it is a good hotel.

10/10 Excellent

ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SF on Apr 17, 2024
Madame,Nous vous remercions pour vos commentaires suite à votre séjour à l'ibis Styles Auxerre Nord.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleursStéphane FAUCHOISDirecteur

6/10 Okay

Najla

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Passable
Bon dans l ensemble Ne vaux pas 130e la nuit Il manque un bon coup de rafraîchissement des murs et surtout autour de la fenêtre Rideaux degeulasse à changer Dommage
Stayed 1 night in Jan 2024
Response from SF on Jan 24, 2024
Cher Cliente,Je regrette sincèrement de vous avoir déçu lors de votre séjours, vous voudrez bien accepter mes plus sincères excuses. Croyez bien que cela ne correspond pas à la qualité de service que nous apportons à nos clients habituellement.Vous bénéficierez toujours du meilleurs tarif en réservant sur notre site internet.Espérant vous revoir prochainementStéphane FAUCHOISDirecteur

8/10 Good

Jean-Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SF on Jan 24, 2024
Cher Client,Nous vous remercions d'avoir pris le temps de nous faire part de votre avis.Très CordialementStéphane FAUCHOISDirecteur

10/10 Excellent

Benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Sandra

Business traveler
Liked: Room comfort
Disliked: Staff & service
A standard IBIS Hotel
Standard IBIS hotel, comfortable room with little atmosphere, staff at reception very helpful, staff at restaurant not very friendly. Restaurant not really pleasant anyway, with all tables in straight rows, would recommend to have dinner elsewhere.
Stayed 1 night in Dec 2023
Response from SF on Jan 29, 2024
Thank you for sharing your feedback on your experience at an IBIS hotel. It's valuable to hear about different aspects of your stay.It's great that you found the reception staff very helpful and that the room was comfortable. However, it's unfortunate to hear that the atmosphere in the room was lacking and that the restaurant staff were not very friendly. Your observation about the restaurant layout and atmosphere is also noted.Your detailed feedback can be helpful for both the hotel management and potential future guests. If you have any specific suggestions or if there's anything else you'd like to share about your experience, feel free to do so!

10/10 Excellent

Laurent

Stayed 2 nights in Dec 2023
Response from SF on Jan 29, 2024
Cher Client,Nous vous remercions d'avoir pris le temps de nous écrire. Au plaisir de vous revoirTrès CordialementStéphane FAUCHOISDirecteur

10/10 Excellent

Benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel d'accueil souriant, agréable (A noter car c'est de plus en plus rare d'être bien accueilli dans les hôtels). Chambre agréable et propres Très bien !!
Stayed 2 nights in Dec 2023
Response from SF on Jan 29, 2024
Cher Client,Il semble que vous ayez eu une expérience positive dans notre hôtel, avec un personnel d'accueil souriant, agréable, et une chambre propre et agréable. C'est toujours agréable de recevoir un bon accueil lors de ses déplacements. Au plaisir de vous revoirTrès CordialementStéphane FAUCHOISDirecteur

8/10 Good

Jean-Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SF on Jan 29, 2024
Cher Client,Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience et nous en sommes ravis.Au plaisir de vous revoirTrès CordialementStéphane FAUCHOISDirecteur

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from SF on Jan 29, 2024
Cher Client,Votre satisfaction est aussi la la notre! Nous vous remercions et espérons vous revoir très BientôtAu plaisirStéphane FAUCHOISDirecteur

4/10 Poor

Emilie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Très bon accueil. Par contre la chambre était toute petite. Le lavabo est un lave main de toilette, petite douche pas très propre au niveau de la porte coulissante et des joints. Ça serait bien de préciser quand la chambre est communicante . Déçue de la chambre pour un ibis style
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

8/10 Good

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Etienne

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Bonnes prestations
Hôtel agréable et bien situé. Parking pratique. Literie confortable. Quelques bémols toutefois : La salle de bain, plus particulièrement la douche mérite une rénovation, joints très sales... La moquette n'est pas très propre non plus. Trop chaud dans la chambre, sans possibilité de mettre la clim quzi n'est qu'en mode hiver (chauffage) sans pouvoir laisser la fenêtre ouvert en raison du bruit.
Stayed 3 nights in Oct 2023

6/10 Okay

Jean-Pierre

Stayed 1 night in Oct 2023

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jean-Michel

Stayed 1 night in Oct 2023

6/10 Okay

SEVERINE

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
L'accueil de la réception froid et impersonnel. la salle de restauration froide et triste ne donne pas envie de s'y restaurer
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Entretien à reprendre en main
Service satisfaisant mais manque d’entretien évident surtout pour un hôtel de cette catégorie
Stayed 1 night in Sep 2023