표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 127개 이용 후기 중 75개" "
10 - 훌륭해요
75
평점 8 - 좋아요. 127개 이용 후기 중 41개" "
8 - 좋아요
41
평점 6 - 괜찮아요. 127개 이용 후기 중 7개" "
6 - 괜찮아요
7
평점 4 - 별로예요. 127개 이용 후기 중 3개" "
4 - 별로예요
3
평점 2 - 너무 별로예요. 127개 이용 후기 중 1개" "
2 - 너무 별로예요
1
9.4/10
청결 상태
9.2/10
직원 및 서비스
8.8/10
숙박 시설 상태 및 시설
이용 후기
4/10 - 별로예요
Julie
2019년 6월 4일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We didn't have the pleasure of a stay here as the couple retired so transferred our booking elsewhere
Julie
2019년 5월에 4박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
2019년 1월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended
Fabulous staff, great location. Recommended.
실제 이용하신 고객
2019년 1월에 1박 숙박함
8/10 - 좋아요
James
2018년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was very easy and quick. The staff were extremely friendly and helpful. Hotel has free parking and is located only a short walk from the city center, which is exactly what we were looking for.
James
2018년 12월에 1박 숙박함
6/10 - 괜찮아요
Mrs A G
2018년 12월 26일
Very convenient to all amenities and still quiet
Mrs A G
2018년 12월에 5박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2018년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and cosy hotel, great central location.
실제 이용하신 고객
2018년 12월에 3박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2018년 12월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
value for money
Christmas shopping
실제 이용하신 고객
2018년 12월에 3박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
2018년 12월 6일
실제 이용하신 고객
2018년 12월에 2박 숙박함
10/10 - 훌륭해요
Helen
2018년 12월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and great location
Helen
2018년 11월에 3박 숙박함
10/10 - 훌륭해요
Joy
2018년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in a really handy spot
The hotel was in a great location, in easy walking distance of the city centre - and there was also some parking available which was great given the location. Our room was cosy and clean, with all the facilities we needed - tea & coffee, hairdryer, Wi-Fi, room to hang and put away clothes. The bathroom was roomy and the water in the shower hot.
Joy
2018년 11월에 3박 숙박함
10/10 - 훌륭해요
Carman 님, HongKong
2018년 11월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Warm hotel with friendly and helpful stuff. It is very close to city Center
Carman
2018년 11월에 1박 숙박함
8/10 - 좋아요
KP 님, California
2018년 11월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable beds. Great location. Friendly staff.
KP
2018년 10월에 2박 숙박함
8/10 - 좋아요
Sue 님, Newcastle
2018년 10월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient to get to york centre plenty of information in the room about restaurants and pubs
Sue
2018년 10월에 2박 숙박함
10/10 - 훌륭해요
CHRIS 님, AUCKLAND
2018년 10월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good ,would use again . close to the city with a car park.
CHRIS
2018년 9월에 2박 숙박함
8/10 - 좋아요
Gary
2018년 10월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Hosts and Location
Great hosts, great location, within minutes walks of centre. Private off road parking was a real bonus - didn't it given how close to centre.
Gary
2018년 10월에 1박 숙박함
10/10 - 훌륭해요
Rosie 님, Norfolk
2018년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel very close to City Centre
Very friendly welcome, nice comfortable bed, within easy walking distance of Minster and city centre.
Rosie
2018년 9월에 3박 숙박함
8/10 - 좋아요
Michael
2018년 9월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in York
Friendly service, quiet and spacious room, nice amenities, shower ran out of cold water for me - hubby couldn't take a shower an hour later still cold, okay breakfast, nice downstairs lounge with excellent librar, and good location.
Michael
2018년 9월에 1박 숙박함
10/10 - 훌륭해요
Kimberly 님, Indianapolis, IN
2018년 9월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hazelwood is in an excellent location, a short walk from York Minster and The Shambles. We were warmly greeted upon arrival and the room was quite cheery! I appreciated the on-site parking as well, and the lovely garden area in the back. Would highly recommend this lovely place if you are visiting York!
Kimberly
2018년 9월에 1박 숙박함
8/10 - 좋아요
Jez 님, Exeter
2018년 9월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice B&B perfectly situated for walking in to York
We enjoyed our stay at Hazelwood. It has a fantastic location which means you can easily walk into the city centre. It also includes free parking which is very useful and the street is a quiet.There is no breakfast in this B&B but plenty of nice places to eat nearby. We had a 4 poster bed which was nice, but the mattress is about ready for replacement.
Jez
2018년 8월에 3박 숙박함
10/10 - 훌륭해요
Lynne
2018년 9월 15일
Hidden Gem
A hidden gem. Very peaceful yet so very close to shops, pubs & restaurant. Very clean. Staff excellent, nothing too much trouble. Love the gesture of offering to have a drink & biscuit/cake once checked out before setting off home after walking round the shops. The free parking is an excellent bonus. In warmer days you can sit out the back or front. Would definitely recommend & will return. Thank you for your great hospitality.
Lynne
2018년 9월에 1박 숙박함
10/10 - 훌륭해요
Simon 님, England
2018년 9월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, lovely setting and friendly staff.
Simon
2018년 8월에 4박 숙박함
8/10 - 좋아요
Jane 님, Victoria BC
2018년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to all the places we wanted to see. We felt safe and welcomed.
Jane
2018년 8월에 1박 숙박함
10/10 - 훌륭해요
Ruth 님, leicestershire
2018년 8월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location , first class service
First class service from booking to departure . Sharon and her team were more than helpful to arrange a special celebration weekend for our friends .
It was a bonus to have car parking facilities , the room and Hotel was clean and well kept , and an ideal location only being a stroll into the town.
Would recommend this Hotel for your stay in York..
Ruth
2018년 8월에 2박 숙박함
10/10 - 훌륭해요
Mr
2018년 8월 21일
A lovely discovery
This guest house was recommended by a friend who happens to live close by. The welcome was warm, the house delightful and the room very comfortable. I was unable to stay for breakfast however I can heartily recommend this lovely place, situated very centrally for a visit to York
Mr
2018년 8월에 1박 숙박함
10/10 - 훌륭해요
Alan
2018년 8월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
York visit
Very good hotel. Staff very helpful. Good location
Alan
2018년 8월에 1박 숙박함
10/10 - 훌륭해요
Laurel
2018년 8월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was marvelous from start to finish. Our innkeeper-so sorry I don’t remember her name was delightful. We talk about coming back for another visit.
Laurel
2018년 8월에 3박 숙박함
10/10 - 훌륭해요
Hélène 님, London, Ontario Canada
2018년 7월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very welcoming staff, very clean and cozy room and excellent location for an overnight visit. Wished we could have stayed longer.
Hélène
2018년 7월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2018년 7월 14일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Everything was perfectly fine. I guess I expected a little more for the price.
실제 이용하신 고객
2018년 6월에 2박 숙박함
10/10 - 훌륭해요
Claudia
2018년 7월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Una sorpresa... piacevole!
La prima volta in una guest house. Una vera e propria casa stile old english, con piccolo giardino sul retro... di quelle che si vedono nei film. Personale molto cordiale, al chek in accoglienza con torta al cioccolato appena sfornata e tè. Ambiente familiare e confortevole. Posizione ottimale per visitare l'incantevole città di York: strada tranquilla ma a pochi metri dalla porta romana davanti alla cattedrale, in pieno centro. Facilmente raggiungibile a piedi anche dalla stazione.
Claudia
2018년 6월에 2박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2018년 5월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2018년 5월에 2박 숙박함
8/10 - 좋아요
실제 이용하신 고객
2018년 5월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room is clean and the bed is comfortable. Location is just next to the key tourist points
실제 이용하신 고객
2018년 5월에 1박 숙박함
8/10 - 좋아요
Sarah
2018년 5월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hazelwood, nice but...
This hotel is located in two row homes. It is a nice, inexpensive option that is in a great location for exploring York. The staff is friendly. My one complaint is that we needed to check in at 8:30 which is outside of their window. The notes say to call to make arrangements if checking in outside of their window which we did. However, it said nothing about an additional charge for doing so. We had to pay an additional 30 pounds for this service! I think this is a ridiculous amount to pay for "late" check in and want to make sure that others are aware that there is a fee if you cannot check in by 7:30 pm.
Sarah
2018년 5월에 2박 숙박함
답변 제공: Ian McNabb 님, 2018년 5월 25일
Thank you for troubling to write a review and for your positive comments. I am sorry that you were unhappy with our practice regarding your late arrival: we do ask guests to be here by 7.30 although within reason our staff are prepared to stay later and indeed had I been available I would have greeted you personally whenever you arrived. However you informed us that you would not be here before 9.30 (NOT 8.30) and in
my absence after working a long shift I do feel that the staff member who waited for you for two hours was entitled to be paid double time.
10/10 - 훌륭해요
Mr Brian R
2018년 5월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal location for a short trip
Excellent guest house in an ideal location for seeing the city. Very friendly all round and we were able to park during our stay. A better option than a bigger hotel with parking extra, i would suggest. The route to the centre is also very convenient with loads of cafes and restaurants en route.
Mr Brian R
2018년 5월에 1박 숙박함
10/10 - 훌륭해요
jeffrey
2018년 5월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location for all central York attractions
Great location for all that central York has to offer. Room was clean, comfortable and well appointed.
jeffrey
8/10 - 좋아요
Kathleen 님, Australia
2018년 5월 7일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Walking distance to the Minster
It was a lovely room with an ensuite. It's not a B & B. My only complaint is that the bed was very firm and so were the pillows. In the end I used my own pillow and put the feather comforter under me to try and soften the bed.
The best thing about this place is it's centrality to York, walking distance to The Shambles, Minster, everything.
Kathleen
2018년 4월에 4박 숙박함
답변 제공: Ian McNabb Owner 님, 2018년 5월 13일
Thank you for your review. I am glad that you were pleased with your bedroom and I am sorry that the bed was not to your liking. However, a soft bed is a matter of personal taste and our experience is that the vast majority of our guests prefer a surface which gives support. The mattresses are all pocket sprung to this end but to make them softer to the touch they have toppers. Likewise with the pillows; however we do cater for both soft and hard requirements by having both sets on the bed so I am surprised that you did not notice. You mention a feather comforter. By this I presume you mean the duvet which certainly does not contain feathers: all our bedding is non-allergenic.
8/10 - 좋아요
Kate
2018년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little guest house. Clean and tidy. Nice touch with tea and coffee in the morning.
Kate
6/10 - 괜찮아요
실제 이용하신 고객
2018년 4월 15일
좋아요: 직원 및 서비스
Nice location, just a bed no breakfast a bit
Nice location, near thecentre but a bit exspensive for a room, no breakfast offered with the
실제 이용하신 고객
2018년 4월에 1박 숙박함
10/10 - 훌륭해요
Lisa
2018년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with helpful friendly staff. Would definately stay here again.
Lisa
8/10 - 좋아요
carl
2018년 3월 30일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
carl
10/10 - 훌륭해요
Nev 님, Australia
2018년 2월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was there for 1 night only. It was nice
Nev
2018년 2월에 1박 숙박함
10/10 - 훌륭해요
Louise
2018년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a lovely place to stay. From me ringing them a couple of days before to the day we left nothing was too much trouble.
The room was lovely. Clean,warm, plenty of room. The shower was lovely,plenty of tea,coffee and hot chocolate in the room.
We really cannot fault it at all.
We would definetly stop here again and are planning to in the summer.
It is also in a lovely location.
Louise
2018년 1월에 1박 숙박함
10/10 - 훌륭해요
Jennifer 님, Australia
2018년 1월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Elegant hotel within walking distance to town
Smooth and cheerful check in. Small car park available at rear of property for guests' cars was very handy. Easy walk to York Minster and shops in town, with a slightly longer walk to the National Railway Museum. Our room was on the ground floor and was a good size with tasteful furnishings. The bathroom was refurbished and small but very useable. The bed was comfortable and the room was clean and warm, which was really important given we were staying in winter (and it snowed!). We would definitely stay here again.
Jennifer
2017년 12월에 3박 숙박함
10/10 - 훌륭해요
Grant 님, Zurich
2018년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gutes Hotel näher Stadtmitte
Angenehmes, sauberes Hotel in der näher von der Altstadt
Grant
2017년 12월에 3박 숙박함
10/10 - 훌륭해요
Rob 님, ne lincs
2017년 12월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one night stay
lovely comfortable clean room with very friendly owner will definitely look at staying again some time
Rob
2017년 12월에 1박 숙박함
10/10 - 훌륭해요
Lindsey
2017년 12월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lindsey
2017년 12월에 2박 숙박함
4/10 - 별로예요
John 님, dublin
2017년 11월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to destination
I was shocked to be informed that breakfast was not bing served. At €117 for a single room for one night it was very overpriced.
John
2017년 11월에 1박 숙박함
답변 제공: Ian McNabb 님, 2017년 12월 4일
Sorry you were disappointed but this is what your negative review is all about. You booked a room without breakfast and this was clear from the information provided at the time of booking so there is no reason to be negative. Suggest you read the detail next time.
6/10 - 괜찮아요
ALAN
2017년 11월 23일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Disappointed just a B (not a B & B)
Not made clear when I booked that there was no breakfast included. So it was overpriced. A morning room was available with breakfast condiments but no one to staff it.
ALAN
2017년 11월에 1박 숙박함
Sorry but Expedia make no mention of breakfast when booking so there should not be any reason to be disappointed. We do not represent ourselves on Expedia as a B & B.
8/10 - 좋아요
Michael 님, Athens, Greece
2017년 11월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
This is a great location for central York and arriving we were greeted by a warm welcome, the room was very comfortable and the bathroom had a fantastic "real" bath tub which I stretched out and enjoyed a amazing relaxing bath. I was surprised in the morning as there was no breakfast but we were informed we had not booked it and I do not remember being given the option on booking. Internet also was not the best as the process of joining was very laborious and clearly targeted to gather personal information but when you finally joined the service was slow and not good. Car Parking was free and easy which for York is not an easy or cheap thing to find. I would recommend here to friends as it is a good and comfortable location.
Michael
2017년 11월에 1박 숙박함
답변 제공: Ian McNabb 님, 2017년 12월 4일
Thanks for the positive comments. We do care and we do our best to go the extra mile. The price does not include breakfast and we have reduced it to reflect this. We have found that increasingly the majority of our guests prefer not to have a traditional English breakfast but to choose something lighter and more varied. Or indeed to have a leisurely brunch instead. There are numerous artisan cafes within 200 yards which offer an eclectic choice of options such as breakfast rolls, omelettes, pastries, pancakes, waffles, smoked salmon with scrambled eggs and not least eggs benedict. Some offer a discount for Hazelwood guests. For traditionalists, Wacker’s in Gillygate just 100 yards walk from us offers the full fried breakfast.
We do ask guests to register their details when they log in to our wiffi but I take issue with the comments on the quality! We have invested in state of the art equipment so that the service is superb. I can only think that you did not log in to the correct identity - it's all stated in our welcome folder and we do explain to everyone on checking
in - or that you own equipment was not functioning. Did you not think to tell us about your problems at reception when we would have been able to help?
8/10 - 좋아요
Daniel 님, Bishop Auckland
2017년 11월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend break
Fantastic location in the heart of this beautiful city.
Welcoming staff who we’re always cheerful.
Really comfortable room that was spotlessly clean.
Already recommended it to friends .
Don’t be sucked in to the big chain hotels, this place is perfect,
Daniel
2017년 11월에 1박 숙박함
8/10 - 좋아요
Anthony 님, Coventry, UK
2017년 10월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great guesthouse close to the city centre
Great location as it’s only minutes away from the city walls and York Minster so you are close to everything. Parking is a bit tight if coming by car and the walls are quite thin so you can hear others in the accommodation however the room is comfortable and it was all in all a great stay!