Hello Changhee, Thank you for your feedback. We look forward to showing you our newly renovated rooms in the Fall of 2021.

Dear Hyunseon, We are delighted to have been your chosen hotel during your recent stay in Mammoth Lakes. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Monache Resort, Mammoth and we hope you choose to create more memories with us whenever your travels bring you back to Mammoth Lakes. Warm Regards, Blake

Dear Valued Guests, We are delighted to have been your chosen hotel during your recent stay in Mammoth Lakes. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Monache Resort, Mammoth and we hope you choose to create more memories with us whenever your travels bring you back to Mammoth Lakes.

Thank you for the wonderful review. We are glad you enjoyed your stay at the Westin Monache!

Thank you for your business! Please come and visit with us again soon! Be Well! Patrick

Norman,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Ramin,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Ms. Alireza,Thank you for sharing your experience with us. It is feedback like your review that ensures a great experience for yourself if you decide to visit us again and our other guests.I have shared this review with our hotel management team to ensure that a future stay is much more to your expectations.We hope you can join us again soon.

Dear Serge,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations with the refresh service, our staff service and the noise from the construction beside us. Your experience of our hotel has been shared with the Management team who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the guest experience.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

Isabella,We understand that your time is valuable and thank you for your feedback.From your review it seems that the room and it's amenities were below your and our own expectations. I have shared your review with our front desk management team to ensure that this is an isolated incident.We hope you can join us again soon.

Dear Ken,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you so much for your feedback Camille. We hope to see you again soon.

Dear Narega,We understand your time is valuable and thank you for sharing your feedback with us.When arriving at our hotel our standard is to have a friendly and warm experience from our staff. This fell below your and our own expectations for your stay. I have shared this review with our housekeeping, front desk and restaurant leadership teams to address these issues.We hope you will join us again and give us a chance to show you the hospitality we are known for.

Dear Nelli,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I was so sorry to read that we failed with the experience you had at our restaurant and that your bedroom was dirty. I have shared your feedback with the front desk and F&B leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

Dear Ani,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I was so sorry to read that we failed to provide an amazing experience for dining and I hope us being pet friendly wasn't an inconvenience for you. I have shared your feedback with the front desk and food and beverage leadership teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Marijose,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Sameena,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Amirteymoor,Thank you so much four your feedback we hope you had an amazing time with us.

Dear Nik,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Rebecca,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Ernesto,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Mr. Pamela,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Ivy,On behalf of the entire hotel team, I want to thank you for sharing about your time with us. I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Shenghua,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in the Whitebark. Your experience of our restaurant has been shared with the Restaurant Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

Dear Jeffrey,On behalf of the entire hotel team, I want to thank you for sharing about your experience at The Westin Monache.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Mr. Cecilia,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience at The Westin Monache.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Kimberly,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Lauren,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear Gile,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear Hongru,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear Erica,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Annie,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear shiqi,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

Linda,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

RON,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Chris,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We will be happy to have you with us on your return. Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

Dear Amy, Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.

Christopher,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Aglaia,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Anna,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Weida,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We were delighted to have you as our guest and are looking forward to your next visit.We hope to welcome you again soon.

John,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Mary,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our whole team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Zhenyu,On behalf of the entire hotel team, I want to thank you for sharing about your time with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.