BBQ/피크닉 공간
예약 가능 여부 확인

레지던스 인 영스타운 보드맨/폴란드 여행 후기

3 out of 5
레지던스 인 영스타운 보드맨/폴란드
7396 Tiffany S, Poland, OH

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 225개 이용 후기 중 111개" "
평점 8 - 좋아요. 225개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 225개 이용 후기 중 19개" "
평점 4 - 별로예요. 225개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 225개 이용 후기 중 13개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
HVAC or something else was loud during night. Hard to sleep.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Tony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joeleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely liked the room and the front desk was helpful. Breakfast was not what I would like but other than that it was great.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Eric

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Karl

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eder

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Eder

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

DERRICK

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

LaTosha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Janet M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night staff
An excellent hotel. Our TV didn't work in the first room they assigned us so they upgraded us. They were friendly and responsive especially the night staff.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Althea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel, and grounds were very nice. I know the area plenty of places to eat, and shop, and theatre.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best experience
The entire experience was great. The staff was very professional and kind. The rooms were clean and relaxing. I would suggest this hotel to everyone if coming to Poland,Ohio. Great experience
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Josephine

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like having to pay to park in the lot. I've never had to do that even at an exclusive resort. They just automatically give you a parking pass. The room light above the mirror went out as soon as we came in that night and one of the night lights were out. The tub needed to be repaired and looked very old. Some things were very out dated. the staff was very nice and understanding.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Sonarath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is clean and peaceful
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

John

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Healthy breakfast
2023년 8월에 1박 숙박함

4/10 - 별로예요

Tracy

2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Nicole

2023년 4월에 1박 숙박함

4/10 - 별로예요

Susan

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It really needs a facelift!!

2/10 - 너무 별로예요

Coralys

별로예요: 청결 상태, 직원 및 서비스
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Anna

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the convenience of the food places available
2022년 11월에 1박 숙박함

4/10 - 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pull out bed that I was planning to use didn’t work. Ended up having to sleep on just the couch. Didn’t have enough towels and when requesting more was told they were short on towels and couldn’t give me enough for the number of people in my room. Also had to request the linens for the pull out bed they were not already in the room. Initially I was offered a partial refund but then told I couldn’t have one because I booked through this site and not theirs. Room was not as cleanly as it should be but this was mostly due to poor furniture choices that stains and collect hair.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Sam

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Gerald

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Ronald

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Availability
2022년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Average
We stayed two nights. Front desk staff was friendly and efficient. Room was clean and nice. After the first night though, we went to an event the next day, and came back that evening to an untouched/uncleaned room. Had to ask for some more towels. Breakfast was definitely the worst part. No cereal for my kid first morning. Very little hot choices second morning. Only decaf available for a long while, but no coffee cups. I tried to help an older gentleman who was unable to get syrup for his waffle. Breakfast just not well done.
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Gabrielle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was set up like an apartment and would definitely recommend.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Kathleen 님, Ballwin

2022년 8월에 3박 숙박함

6/10 - 괜찮아요

Toya

가족 여행
별로예요: 청결 상태
It was quited but my room looked dirty. carpet was not vacuumed and bug in night stand and bug in bathroom
2022년 6월에 1박 숙박함

4/10 - 별로예요

beverly 님, gold river

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
reserved and paid for a 1 bedroom suite, on check in was given a studio. when i called about this Conner-desk clerk-- said they were overbooked and these things happen. i was not happy. conner called my room and said his manager was taking $30 a night off (Smaller room than i paid for --gee thanks ) but i would have to call expedia--their mistake, i have to do their clerical their clerical work for them, again not happy. i called expeida who called the hotel and Conner said they would knock $103.20 off the bill--note $30 per night x 4 nights equals not $103.20. after Conner was called on this he did deduct $120. off the bill. i felt like there was bait and switch at the front desk--downsized at check in with Conner not volunteering to pay the difference in what i received for my room. after the manger told him what to deduct, he couldn't get that right. i am really NOT happy with my experience there. unfortunately i was in ohio for a death in the family and really did not need this.
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peter the desk clerk was probably one of the most helpful professional and incredibly great person that made this trip memorable
2022년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, less than stellar accommodations.
The pictures show a beautiful hotel with spacious rooms, in reality this hotel is very old and worn out and needs a remodel. The carpets were stained and shredded at the seams, the trim in the bathroom had been chewed up and scratched by a previous dog and then painted over. The couch fabric was dirty, the entire suite was not clean. I can understand that not all hotels can be brand new, but this one is 15 years past needing a renovation!! The good: The staff was friendly & polite and the breakfast was actually very good. The bad: Dirty, old, worst part was our heat did not work in our room so I woke up at 4:30am and my room was 53 degrees!! My kids were shaking it was SO cold!! When I asked for extra blankets they offered a $30 credit for the inconvenience. I called subsequently the following week and got one of my two nights refunded. Pick another hotel, this one is a pass unless you are traveling with a pet and want an alternative to sleeping in your car.
2022년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great if you want to sleep in soiled used sheets
Terrible. Was driving from Maryland to Iowa and this was the only pet-friendly hotel I could find for my family of four and two dogs. We checked in after midnight and while the room was spacious, it was apparent immediately that the bed linen had not been changed. There were fresh stains, hair, food crumbs and just plain nastiness. Being thoroughly exhausted and without the energy to move, we laid towels down and slept. But did take time stamped photographs. Next morning, the checkout desk didn’t seem overly surprised (is probably not a new occurrence there) but offered a “50% refund”. Needless to say, still have not seen it. I’m a Marriott gold member and this was the WORST property I have ever stayed at…and especially with all the promise of cleanliness during the pandemic, it is just disgusting.
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

LaTosha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

4/10 - 별로예요

Joan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Price tag did not equal the suite we stayed in.
We were not happy with the price of the room once we got in our room. As you can see from the photos the room was filthy and in poor condition. Televisions weren’t working which was frustrating. We had to clean the kitchen table before we used it. The carpet was stained. The blinds were literally shredded. A bathroom drawer was missing. Not to mention a dog barking in the room near ours. Our room was $327.31 including tax. We complained and some sort of refund should have been offered but was not.
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Nishtha

2021년 12월에 1박 숙박함

4/10 - 별로예요

Debbie 님, Northville

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Noise. There were teenagers running around the halls at 2:00am. The guard knew. We saw her. The tv was awful.
2021년 10월에 3박 숙박함

4/10 - 별로예요

Asia

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was horrible things barely worked floors were dirty staff was horrible or rarely there
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

James

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We waited 20 minutes in the lobby waiting for the staff to arrive. Then when they arrived we spent another 20 minutes waiting while she slowly trained a new team member. Ridiculous.
2021년 10월에 1박 숙박함

4/10 - 별로예요

Yalonda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old hotel. Carpet was ripped and worn inside of room. Bathroom was dirty when we arrived. Found dirty towels under the bathroom sink. Power went out in half the hotel.
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

Jessica

2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person could have been friendlier and welcoming. Did their job but could have added that extra touch. Those little extras do make a difference and are remembered.
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Kimberlee

가족 여행
별로예요: 직원 및 서비스
Stay anywhere else.
Terrible! Drove over an hour for family wedding! Paid in advance for suite for my sister and I across from wedding venue. Receive confirmation at booking and day of wedding. Got to hotel and told they overbooked and tried to send us to another hotel 40+ Minutes away! General manager would not even come to desk to explain why we didn’t even get a courtesy call before taking this drive! Absolutely no excuse for this.
2021년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property seem to be a little run down but the biggest problem was they were doing repairs on the roof and workers started early even on sunday morning the staff is friendly and accommodating but looks like ownership has put them in a tough position they did givee a $100 dollar break for 1 night but the ait conditioner only work in one bedroomy son was up all night in humid conditions i will never stay here again
2021년 6월에 2박 숙박함
답변 제공: General Manager 님, 2021년 6월 8일
Thank you for taking the time to share your feedback. I am glad to hear that our friendly desk agent was able to work with you to provide you a discount for the inconvenience. Our roof replacement is long overdue, and we hope that we will be able to continue to work toward updating our property in the future. We hope that you will reconsider, and give us another chance once it is completed.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
It was a great stay. Very friendly staff, nice clean room, and convenient for the places we visited.
2021년 5월에 3박 숙박함
답변 제공: General Manager 님, 2021년 6월 6일
Thank you for the perfect 10!! I am glad that our team took such great care of you, and we hope to see you back again when your back in the Youngstown area again.

6/10 - 괜찮아요

Louis R

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
probably not staying again
first night found a dirty diaper and socks behind the nightstand. food wrappers on the floor when we checked in, still there after house keeping cleaned the room. mold growing around the handicap seat in the tub. probably will never stay here again.
2021년 5월에 7박 숙박함
답변 제공: General Manager 님, 2021년 6월 6일
I am terribly sorry to hear about the condition of your room. Please feel free to reach out to me directly at michael.grant@marriott.com to discuss this further, and see what we can do to make it right.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall my stay was good and service was also good.. the only negative was the lobby was outdated & not as clean. the covid shield at the front desk looked dirty, which kind of gives a bad 1st impression . However everything else was clean including my room, and i enjoyed my stay...
2021년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was great that our room had a separate bedroom and living area/kitchen. Upon checking into our room, the room had an overwhelming odor of marijuana. Opening the windows didn't help, as the way the room is positioned, the windows are right across from the dryer exhaust in a small corridor that allows for little air circulation. The room itself was relatively clean. Debris on the floors, but the toilet, shower, and bed seemed clean. The breakfast offerings were minimal and I picked up a muffin that had mold on it. Overall decent hotel for the price.
2021년 5월에 1박 숙박함