외관

슈어스테이 호텔 바이 베스트 웨스턴 윌리엄스 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 577개 이용 후기 중 167개" "
평점 8 - 좋아요. 577개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 577개 이용 후기 중 103개" "
평점 4 - 별로예요. 577개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 577개 이용 후기 중 64개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

Hyun

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cheryl

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Did not even stay overnight, turned our keys back in.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 19일
Dear Cheryl,Thank you for your feedback, and we sincerely apologize for any issues that led to your decision not to stay with us. We understand that this reflects a significant dissatisfaction with the conditions or service you encountered, and we take this very seriously.We would greatly appreciate more details about what specifically led to your decision to return your keys, as this will help us address any problems effectively. Our goal is to ensure that every guest feels comfortable and satisfied, and clearly, we missed the mark in your case.Please consider reaching out to us with further feedback so we can make necessary improvements. We hope to have another opportunity to provide you with a much better experience in the future. Thank you for taking the time to let us know about your visit, and we apologize again for not meeting your expectations.Sincerely,

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 15일
Dear Rafael,Thank you for leaving us a review. I am pleased to know that you had a great stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was very welcoming and it was very safe and quiet
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 6일
Hello Lisa, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 - 괜찮아요

sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants. I didn’t like having to hear kids running and jumping off furniture all night
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 6일
Hello Sara, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Alfred

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Alfred, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is very nice excellent management employees are very helpful and nice. The rooms are very clean.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 6일
Hello Elizabeth, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 - 좋아요

Rolland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price it was great! The addition of USB outlets would be helpful .
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 1일
Hello Rolland, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 - 너무 별로예요

Araceli

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of Bugs and spiderweb’s and we also found a Syringe in one of the beds wich means that they didnt clean the room and very dirty and nasty.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 19일
Hello Araceli, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

8/10 - 좋아요

Karla

출장 여행
Es buen lugar , aseado y de mucha acceso
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hola Karla, ¡Gracias por su reconfortante comentario sobre su estadía con nosotros! Nos alegra saber que su estadía con nosotros fue maravillosa con excelentes espacios en las habitaciones. ¡Estamos deseando volver a compartir nuestros mejores momentos contigo!

4/10 - 별로예요

Tyler

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty room
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 6일
Hello Tyler, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very clean and the place is quiet we had a great breakfast also
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 6일
Hello Elizabeth, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 6일
Hello Bruce, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스
Staff is great property is next to the highway and noisy
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 4일
Hello Stephen, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Diana

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Quiet.
2024년 1월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Diana, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean but right on the highway so it’s noisy
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Stephen, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Fernanda

연인과의 여행
To expensive for what it is...
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Hello Fernanda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

kimberly

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was really nice clean bed was comfortable right off the freeway good location staff was very friendly
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 21일
Hello Kimberly, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean rooms but next to the highway
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 21일
Hello Stephen, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 - 좋아요

Radu

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 21일
Hello Radu, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Katherine M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 16일
Hello Katherine, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right on the highway so it’s noisy. It’s also out of the way in what can seem like a bad neighborhood but it’s not. Just construction.
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 16일
Hello Stephen, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

Gary

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 - 괜찮아요

timothy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property was dirty hotel needs to be renewed
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Timothy, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Yustin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stains on blankets and walls and dirty towels
Stains on blankets and bathroom walls and dirty towels.
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Yustin, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stay somewhere else
First off, the gentlemen checking me in was friendly and courteous and helpful. Unfortunately that’s the only bright spot. Upon entering the room, reeking cigarette smell (it’s a non-smoking room), floors and surfaces are tacky. I checked in latw night and left as soon as I wake up the next day, since that’s all I need it for. Thinking of it… i’d be better off driving 7 miles north and sleep in my car in the rest area…
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Vivian 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Una buena opción para descansar en la carretera, muy limpio y aceptan mascotas
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Vivian, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

6/10 - 괜찮아요

Craig

출장 여행, 반려동물 동반 여행, 가족 여행
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 17일
Hello Craig, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 - 너무 별로예요

Virginia

2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 1일
Hello Virginia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

Lorinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Lorinda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Gary Richard

좋아요: 청결 상태, 직원 및 서비스
Not a bad hotel considering the price. Some newer fittings (lights, mirror, flooring, heating) some old (eg tile). Little bit of mold on bathtub cieling. Did hear the cats once that others have mentioned.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 10일
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Quineyba

아이를 동반한 가족 여행
I liked how convenient the location was. I didn’t like that there was flys in our room.
2023년 11월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 12월 3일
Hello Quineyba, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Michael

아이를 동반한 가족 여행
A place to sleep, but not much more than that. Kinda run down. Receptionist not very friendly.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 21일
Hello Michael, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 - 괜찮아요

Christy

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The lady who checked us in was very friendly. Our room was dirty! Spiderwebs over the sink area, hair in the tub, dead flies on the wall by the picture and looked like a child wiped snot on a wall. The bathroom reeked of cigarette smoke. The noise from the freeway was constant, but not horrible.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Christy, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 - 별로예요

Guida

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
condoms in the parking lot, burn on bed cover, tall table with low chairs
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 19일
Hello Guida, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Suzanne

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Suzanne, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Douglas

2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 14일
Hello Douglas, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean place. Great rate. Would stay there again.
2023년 11월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 11월 4일
Hello Brian, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 - 별로예요

Jose A

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty room in general.
Walls where stain and dirty, wood floor was falling apart and room Stank like smoke.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 31일
Hello Jose, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 - 너무 별로예요

Gerald

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was very dirty pretty disappointed we have stayed here before but we will never stay there again
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 23일
Hello Gerald, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

andrew

overnighter
The place was fine ,room,The pool needs work.Breakfast is ony toast and beveage.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 21일
Hello Andrew, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 - 좋아요

River.A Kissi

출장 여행
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello River, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 - 별로예요

Mark

좋아요: 청결 상태, 객실의 편안함
To many Flys
The hotel was not bad. The issue we had was ALL the flys in the room and outside. We must of killed at least 7 flys. We would not stay in this hotel again.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Mark, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 - 훌륭해요

Kathi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel!
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Kathi, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 - 별로예요

Rose

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet, bed was comfortable
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 10일
Hello Rose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 - 별로예요

Sonia

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 14일
Hello Sonia, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - 괜찮아요

Teresa

The room was nice and clean. It has a microwave and refrigerator which was so convenient. I’m glad we got a room on the 2nd floor. It was near McDonald’s and Starbucks and that’s a plus.
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 10일
Hello Teresa, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 - 괜찮아요

Nelson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 10일
Hello Nelson, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Outside trash cans needed dumping
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 - 너무 별로예요

DONG

출장 여행
별로예요: 숙박 시설 상태 및 시설
Room was not looks like pictures I got the not updated room. They don't look like the pictures on the book page
2023년 9월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2023년 10월 1일
Hello Dong, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.