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예약 가능 여부 확인

모텔 6 메리스빌, 캘리포니아 여행 후기

2 out of 5
모텔 6 메리스빌, 캘리포니아
803 E St, Marysville, CA

이용 후기

5.8
평점 10 - 훌륭해요. 451개 이용 후기 중 82개" "
평점 8 - 좋아요. 451개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 451개 이용 후기 중 81개" "
평점 4 - 별로예요. 451개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 451개 이용 후기 중 126개" "

6.6/10

청결 상태

6.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Riley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stained bedding, hair in the sink and bathroom, checked in at 4pm and they were cleaning the room and told me to wait. I slept in my car
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Riley, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 - 좋아요

Leia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
People are friendly
답변 제공: Brand Experience Team 님, 2024년 4월 16일
Hi Leia, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - 훌륭해요

Allen

좋아요: 편의 시설/서비스
A very good stay very good chicken
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 18일
Hi Allen, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

10/10 - 훌륭해요

Veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely place
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Veronica,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 - 좋아요

JOHNNY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 20일
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

8/10 - 좋아요

Gary

가족 여행
Safe and good deal for a night on the road.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Gary,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 - 너무 별로예요

Tammie 님, MARANA

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They charged 75 for a dog in cash and 60 deposit employee very rude went and checked room only returned 20 of deposit. Very unpleasant stay
2023년 12월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Tammie,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 - 괜찮아요

matthew

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Janice

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent for price but not spotless! Impatient desk!
Nice average room, bedding and some towels are stained. I usually bring my own but was unprepared this time so I Asked for a clean blanket and pillow cases and she offered to give me a new room but i wasn’t sure It would be better so i opted for the one blanket she offered me even tho i wanted two. Reserved the next night on my Capital One Rewards and they didn’t receive the booking so they tried to make me cancel and we’re not understanding and made me pay out of pocket so I’m out of double money. Hotels.com has cheapest price bc when i paid when my credit card at the location It was 13$ more.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi JaniceWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

6/10 - 괜찮아요

Richard

가족 여행
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Christina

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

8/10 - 좋아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fair
The beds are a bit hard. The towels are thin. They do require a cash deposit, regardless that it was all paid online. When checking out you have to remind them and ask for the deposit back.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Gurmukh

2023년 11월에 1박 숙박함

4/10 - 별로예요

Harkirat

좋아요: 청결 상태
Good
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Harkirat,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Not happy
The service at the front desk was good. The bath towel were thin and small. The hand towels were filthy. The wifi didnt work very well.Luckily we were only there for one night and probably wont stay there again. Also, something bit me several times.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 6일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Carter

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kaylee

별로예요: 직원 및 서비스, 편의 시설/서비스
The guy who checks you in is incredibly rude, makes you pay the deposit in cash. Even if you make a booking they dont honor that price and typically overcharge. The rooms itself are very clean but the people who work there made me feel unsafe.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Kaylee,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 - 너무 별로예요

MyKora

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There Were Bedbugs And When I Called About Forgotten Items , The Same Lady That Told Me I Could Pick Them Up Threw Them Away Then Tried Telling Me To Get In The Dumpster To Get Them out.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi MyKora,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disgusting situation
Checking in either the personnel was sick or really tired, the first room assigned was filthy stained comforter old mattress light flickering like a strobe, wrinkled pillow cases from being slept on the sheets were not changed after the prior guess they had left what looked like brown poop streaks on the sheets which was disgusting. I asked for a different room which was better new mattress and sheets, the floors were dirty which showed on the bottom of my feet from walking around, the was urine splatter on the toilet from prior guess along with hair in the shower. The new bed and sheets we’re comfortable which allowed the room to work for the night especially being late night. The property owner and housekeeping staff evidently does not clean the rooms 100% or at all to save revenue, which this day and age could be a life threatening situation with COVID-19.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 - 훌륭해요

Waylon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The overall stay was quite nice except our air conditioner didn't work quite well
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Waylon,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

8/10 - 좋아요

Carter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

James

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was horrible
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

David

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I've stayed in worse
It was okay I've stayed in worse. The mattress was old as well as the towels. The toilet leaks water so the floor needs a good scrubbing. And spotted a couple of roaches, good thing they were small.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff very Rude
Front Staff
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Joey

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked on the app. When I got here to check in the staff was very rude. Then required a 20$ cash deposit or he wouldn’t give me the key. Wouldn’t give a receipt for the deposit. Beds are hard. Holes in the walls with toilet paper in them to make them less noticeable. I definitely wouldn’t stay here again.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Joey,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Ashley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 26일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

LOUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was able to get a smoking room
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

James 님, Granite Bay

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Alejandra

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

lauri

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner refused to give me a receipt for my 20.00 cash deposit. wouldn’t take a credit card for deposit. Turned the light on in the middle of the night and roaches began to scatter everywhere tried to charge me a $5.00 fee when I locked my self out of my room
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Lauri,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Cathrine

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was extremely hot when we entered the room. No A/C no fan no window cracked. Nothing. & it was a 100 degree day. We figured we’d get a cheap room cuz we are just getting ready, going to a concert, sleeping & leaving we weren’t going to be there long at all. But we couldn’t even get ready cuz of how hot It was so we decided to say “F it” & not make a big deal. Once we got back to the hotel after the concert we had to move our car cuz it was a hazard to an emergency thst could arise. We had to park our car around the corner in the dark at like 1am. Then when we finally were about to go to bed there was a COCKROACH on it’s back right next to us. It was disgusting. I have pictures just in case! Barf! If I could give zero stars I would!
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Cathrine,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - 별로예요

Jasmin

좋아요: 청결 상태
별로예요: 직원 및 서비스

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On way to concert
It was a compfortable and friendly stay. But no coffee
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K.#Team6

10/10 - 훌륭해요

Jose

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Jose,Thank you for the perfect rating!!Maz K.#Team6

8/10 - 좋아요

Chelsia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Chelsia,Thank you for positively rating your stay!!Maz K.#Team6

2/10 - 너무 별로예요

Caitlyn

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The workers/owners were extremely rude, checked in right at 2 and got our keys. When we went to our room, it still wasn’t clean and we had to wait 45 minutes for it to be done. In our two nights there, we saw 5 cockroaches crawl up from behind the fridge. Owner had a problem with family coming to say goodbye before we left the state. We were not loud or disruptive. I didn’t understand how we were the problem, but there was multiple people selling drugs in the parking lot and many people walking around asking for things like a cigarette or the Wi-Fi passcode. Will never return
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Caitlyn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Dawna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
this property was very dirty and when brought to management they said to bad you are just out your money and after they told us we couldnt get our money back they called an hour later after we went and got a different hotel that they could change our rooms. but no matter what we did not get any money back
2023년 7월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Dawna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and comfortable place to stay
2023년 7월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Roberto

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Rosa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible customer service. Very nasty and dirty .
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Rooms were clean. No county or state weekly stays like other motel 6s. Fairly quiet. Bed was hard as a rock.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi John, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE
2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good overnight stay.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

2/10 - 너무 별로예요

Mark

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Barbara

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Jeremy

2023년 7월에 1박 숙박함

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 8박 숙박함