로비

오요 호텔 유마 아리조나 데저트 그로브 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 143개 이용 후기 중 40개" "
평점 8 - 좋아요. 143개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 143개 이용 후기 중 21개" "
평점 4 - 별로예요. 143개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 143개 이용 후기 중 26개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Ricky

2023년 9월에 28박 숙박함
답변 제공: Joey 님, 2023년 12월 5일
We are sorry to hear about your experience, Ricky! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

10/10 - 훌륭해요

Bonita M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I commute once a month and prefer staying there. Karen goes out of their way to make sure that I have everything I need and that I have the disabled room. It's very clean. Has a full kitchen and a pool that was open. It's very nice and comfortable and reasonable. I stayed there during the Hillary sandstorm and the electricity was off. And they relocated me to another Oyo until the electricity came back on then I wanted to go back over there. The staff at both places is very nice. What's the time it's quiet. Occasionally there's something going on but it's taken care of right away. I'm just sad they close it during the winter for the agricultural workers cuz if I had just a little more income I'd live in there full time I like like it so much. And they even allow pets which is awesome.
2023년 9월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Hi, Bonita! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Eva

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Eva 님, 2023년 9월 11일
We are delighted to hear your words of praise, Michelle! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Eva

10/10 - 훌륭해요

Bonita M

2023년 8월에 1박 숙박함
답변 제공: Eva 님, 2023년 10월 13일
Thank you for rating us with such awesome words, Bonita! We will strive to keep up with your expectations always. Regards, Eva

10/10 - 훌륭해요

Maureen

가족 여행
Nice
Clean, friendly, respectful and helpful. Nice place to stay.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Juan 님, Houston

2023년 7월에 1박 숙박함
답변 제공: Noah 님, 2023년 9월 11일
Thank you for your appreciation, Juan! We hope to give you a consistent service every time. Regards, Noah

2/10 - 너무 별로예요

robin

2023년 7월에 1박 숙박함
답변 제공: Ava 님, 2023년 7월 5일
We are sorry to disappoint you, Robin! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

10/10 - 훌륭해요

Juan 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, Juan! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

8/10 - 좋아요

Janice 님, Sacaton

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice and cozy. The back screen wouldn't lock at first but maintenance was there promptly to fix it. Stores were close by for our needs. I would stay again.
2023년 5월에 1박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, Janice! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joey

8/10 - 좋아요

philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Joey 님, 2023년 6월 21일
Hi, Philip! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey

8/10 - 좋아요

David

2023년 5월에 1박 숙박함
답변 제공: Joe 님, 2023년 6월 21일
Hi, David! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Joe

4/10 - 별로예요

alexis

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Barbara 님, 2023년 5월 18일
Hi, Alexis! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 - 훌륭해요

Stephanie

2023년 5월에 1박 숙박함
답변 제공: Ava 님, 2023년 6월 7일
Hey, Stephanie! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

10/10 - 훌륭해요

Bonita M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The decor was very exquisite. There was a full kitchen. There was a balcony overlooking bushes and the pool. The beds and pillows were very comfortable. The staff were welcoming. I honestly wish I could live their full time. It is pet friendly. There was soap, shampoo, body wash and hand lotion. I had the pool all to myself. First time I found a motel with a pool open since the pandemic. I loved that it had a sliding door onto the patio.
2023년 5월에 2박 숙박함
답변 제공: Noah 님, 2023년 5월 18일
Thank you for your appreciation, Bonita! We hope to give you a consistent service every time. Regards, Noah

2/10 - 너무 별로예요

Perry 님, KLAMATH FALLS

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It took 30 minutes to get someone at front office.
2022년 9월에 1박 숙박함
답변 제공: Ammy 님, 2022년 10월 3일
Hi, Perry! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
Good place to stay for the price
Super friendly staff and the room was large and had a full kitchen. But the entrance was under construction, and the room was in need of renovation. But it had a new refrigerator and was very quiet at night.
2022년 9월에 1박 숙박함
답변 제공: Ava 님, 2022년 10월 19일
Hey Michael! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ava

10/10 - 훌륭해요

Heriberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most gracious hosts!
Amazingly clean, cold air conditioner, free-fast wifi, too many cable channels on a large screen, a kitchen with fridge and the most gracious hosts. Thank you so much!
2022년 9월에 2박 숙박함
답변 제공: Greta 님, 2022년 9월 19일
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very happy here!
This is a small, independent place, with one other location, and was incredibly clean! The folks working there were very friendly, helpful and went beyond the necessary 'good' customer service when I wanted to find a particular place to eat. I will definitely stay here again - the price was right too!
2022년 8월에 1박 숙박함
답변 제공: Jake 님, 2022년 8월 31일
We appreciate your feedback! Hope to welcome you soon :) Regards, Jake

10/10 - 훌륭해요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It had a fridge stove n sink…awesome
2022년 7월에 1박 숙박함
답변 제공: Ammy 님, 2022년 7월 21일
Hi, Alexander! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 - 훌륭해요

Teren

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Has a kitchen
2022년 6월에 1박 숙박함
답변 제공: Ammy 님, 2022년 7월 10일
Hi, Teren! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Quiet mostly residential neighborhood, friendly staff. Room was large, dated but decent for the price. We were there just on an overnight stop so it was good for that, but has a kitchenette so would also be a decent place for an extended stay.
2022년 6월에 1박 숙박함
답변 제공: Simon 님, 2022년 7월 10일
Hi, Lisa! We are grateful that you took the time to rate us highly. We feel blessed to have your love and support. Regards, Simon

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay Away! Don’t make the same mistake as i did.
No Wifi No Office No follow up Room 3/10 I have no idea how Hotels.com signed up with this place.
2022년 4월에 5박 숙박함
답변 제공: Cheshta 님, 2022년 5월 3일
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

4/10 - 별로예요

Leland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Motel for farm workers. Neighborhood is sketchy. Hotels.com did not accurately describe it.
2022년 4월에 1박 숙박함
답변 제공: Joey 님, 2022년 4월 16일
Hi, thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Area of hotel was nice as it was close to everything there was also a kitchen area which was nice. Hotel bathroom wasn’t clean. There was even roaches at night at the bathroom. The shower wouldn’t drain.
2022년 4월에 2박 숙박함
답변 제공: jan 님, 2022년 4월 12일
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

10/10 - 훌륭해요

Yvette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Bruce 님, 2021년 10월 11일
Thanks for rating us positively, Glad to see that the services offered by us meet your expectations, we will endeavour to keep it up. Regards, Bruce

8/10 - 좋아요

Dan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Low budget hotel worth the price
2021년 9월에 2박 숙박함
답변 제공: Joe 님, 2021년 9월 13일
Thank you for your sweet words, Dan. We hope to give you a consistent service every time. Regards, Joe

6/10 - 괜찮아요

Heidi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Had choice of two rooms. First one smelled, second one was better. Appliaces are 70ish but did work. Had coffee but no coffee pot. And no toilet paper in the bathroom. Bed was clean and comfortable. Air conditioning worked well.
2021년 8월에 3박 숙박함
답변 제공: Noah 님, 2021년 8월 21일
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The man who greeted us was there within five minuets and was very friendly. The room was clean and the sheets are very soft, the pillows were super nice as well as an extremely comfy bed. They turned the ac on before we got there so the room was cool. They had good tv channels and a back slider door with a screen which was nice during the day when you wanted a breeze. The only down side would be the shower head could use some tlc (removal the buildup) and that messed with the water pressure. The kitchen was nice but not really needed in our situation seeing as we were only there for one night. The outside could use some paint but all in all we would stay again for sure.
2021년 4월에 1박 숙박함
답변 제공: Jaime 님, 2021년 4월 20일
Thank you so much for the positive rating! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Jaime

8/10 - 좋아요

Pilar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 17일
Thanks for the positive rating, Pilar! Hope to welcome you again soon. Regards, Alex

4/10 - 별로예요

Marilyn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bedding was clean, but the rest was so old you couldn’t tell whether it was clean or not. Stains in bath and tub.
2021년 4월에 1박 숙박함
답변 제공: Jaime 님, 2021년 4월 16일
This is not the experience we would like you to have, Marilyn! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Jaime

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs work.
The check in was excellent, the young man that checked us in was very nice. The beds were ok. The a/c excellent. No soap, shampoo, cups water or coffee. Under the kitchen sink awful. Not comfortable with parking and area. Very dirty outside with trash and cigarette butts. Behind where i parked looked like vacsnt very old mobile homes. They looked abandoned but the area was clean. No bulb in lamp. 1 bed reading light did not work. When I checked in he said to call if I needed anything but after dental work I didn't want to. Needs lots of work.
2021년 4월에 1박 숙박함
답변 제공: Jack 님, 2021년 4월 8일
Hi, Mary. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jack

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 12월에 11박 숙박함
답변 제공: Chris 님, 2021년 1월 13일
Hi, We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Christina!

2/10 - 너무 별로예요

Carol

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place closed for fumigation.they didnt notify web site when we got there the place was closed.still got billed w/ out refund.
2020년 10월에 1박 숙박함
답변 제공: Peter 님, 2020년 11월 8일
Hi, Carol. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Peter

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Leo 님, 2020년 10월 2일
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Leo

2/10 - 너무 별로예요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here
We felt very unsafe in that neighborhood. There was an abandoned mobile home park next door. The room smelled like mildew and smoke. The only plug that worked was in the bathroom. I walked around in my shoes bc it felt dirty.
2020년 9월에 1박 숙박함
답변 제공: Bella 님, 2020년 10월 2일
We are sorry to hear about your experience, Jennifer! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Bella!

2/10 - 너무 별로예요

Rocio

2020년 9월에 2박 숙박함
답변 제공: Leo 님, 2020년 10월 6일
Hi, Rocio! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Leo

2/10 - 너무 별로예요

UpsetMom 님, Valley Center, CA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We killed 3 roaches within the first five minutes of entering the room. It smelled odd and was in bad condition (dirty carpet, chunks of wall missing etc). There was not one other car in the parking lot and we began to feel unsafe and decided to leave. We informed the front desk of the situation and they did nothing to alleviate the situation. We ended up leaving and having to find another hotel room. This hotel charged the full amount of stay to my card yesterday. This is not ok.
2020년 9월에 2박 숙박함
답변 제공: Stefan 님, 2020년 9월 24일
Hi, UpsetMom! We are sorry to note that we were not able to meet up with your expectations, however, we shall work as per your feedback to ensure a comfortable stay for you next time. Regards, Stefan!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home away from home.
Felt like home away from home. Very quiet and humbling. Very much enjoyed the pool area.
2020년 8월에 2박 숙박함
답변 제공: Peter 님, 2020년 9월 11일
Hi, Heidi! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. We wish you an amazing day ahead! Regards, Peter

2/10 - 너무 별로예요

George

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
this place makes others look clean
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 9월 6일
Hi, George! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Leo

4/10 - 별로예요

S 님, Indio

It was nice to be furnished with all the necessary kitchen items. But the refrigerator froze all the food and drinks we purchased. The mattress was hard, yet somehow saggy, at the same time. The staff was friendly to begin with then became rude and abrupt. During our second night stay there was a stabbing outside our motel's sliding glass door. Needless to say this brought unsettling chaos throughout the night and into the next day (screaming, police knocking on door asking questions, investigators outside door for hours, crime tape and crime scene clean up scrubbing cement outside glass door when we woke up). Hardly got any rest. When I brought that up to front desk inquiring about the availability of the room for another night at possibly a discounted rate - I was actually quoted a higher price than the previous two nights. I then requested a later checkout time to get some sleep before having to get back on the road. I was granted until 1 instead of 11. I completely understand that they had no control over the tradegey that happened, but I'm sure they could have attempted to lessen shock.
2020년 8월에 1박 숙박함
답변 제공: Ammy 님, 2020년 9월 2일
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel was terrible but Hotels.com rocks.
First of all, Hotels.com rocks. I'm not sure what I was thinking when I booked this hotel, but when I got there I realized I had made a big mistake and there was no way I could stay there. This motel is out of the way in a strange location. The parking lot was so dark I had to use my headlights to find the room. The room was so hot there was no way the wall a/c unit would cool it off, the vents of the unit were black. The room was dirty, there was a long black hair on the bed, the towels looked like they belonged in a garage, the sink had remnants of what I assume was cleaning powder streaked. The carpet was filthy. There was no way I could stay there. I called Hotels.com and the agent called the front desk for me. They refused to refund my 2 nights there!! At this point I didn't care, I had to leave, but Hotels.com took care of me and I was beyond thankful.
2020년 8월에 2박 숙박함
답변 제공: Thomas 님, 2020년 9월 2일
Apologies for the inconvenience caused! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Thomas

2/10 - 너무 별로예요

Dean 님, Tennesse

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was a zoo checking in,nobody knew how to use there "New Computer System"!! Lobby had no A/C!!! The first room they showed me had old carpet, bathroom was leaking..I was starting to gag from the smell and there was mold on the walls too. The second room they showed me was just about as worse! Finally they showed me a third room that I would normally not stay in, it was dirty and the commode leaked when you sat on it. It was getting late. I had already paid so getting my money back was not worth it...I am ex Army so I have slept in many conditions worse, I was only going to be there one night so I thought what the Hell and took the room..not a lot of sleep because I was seriously waiting for the roaches and bugs to come out and get into the bed with me LOL It's inexpensive to stay there!!! Don't waste your money you will regret it TRUST ME
2020년 8월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 9월 2일
Hi, Dean! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Jacob

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great job!
Great motel Older building but well maintained. Employees are wonderful The housekeeping lady even cleaned the ashtrsy i had outside! Very impressed. Great job
2020년 8월에 1박 숙박함
답변 제공: Ammy 님, 2020년 8월 23일
Thank you for your appreciation, Susan! We hope to give you consistent service every time. Regards, Barbara

2/10 - 너무 별로예요

Dan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toilet needs to be replaced the bed needs to be replaced the carpet needs to be replaced should I say anymore
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 7월 28일
Apologies for the inconvenience caused, Dan! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Alex

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 10박 숙박함
답변 제공: Chris 님, 2020년 7월 25일
We are glad to see that you have rated us positively. Do give us more chances to enhance your experience with us. Regards, Chris

10/10 - 훌륭해요

Tara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 7월 17일
Thank you so much for the wonderful rating, Tara! Hope to serve you soon with an even more happening stay. Regards, Joe

10/10 - 훌륭해요

Jesus

2020년 7월에 2박 숙박함
답변 제공: Cheshta 님, 2020년 7월 25일
Hi, Jesus! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane

2/10 - 너무 별로예요

Highdesert420 님, Los Angeles

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Motel was closed when I arrived. Lights off, nobody home. I went down the street and checked in elsewhere. Sent a message to Cheaptickets for a refund, and motel owners refused. Really? Spoke with bank who stated they will gladly reverse the charge. Total scam. Avoid this place.
2020년 7월에 1박 숙박함
답변 제공: Ammy 님, 2020년 7월 14일
We are extremely apologetic. We will check what went wrong and will do our best to resolve the concern. Regards, Anni.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very crappy hotel.
Very dissatisfied with my stay here. When I checked in they wanted me to give a $50 cash fee in case the room was destroyed but no where on the site I reserved the room from days that. Then when we got into the room, the door was really hard to open however the bathroom window was very, very easy to open even with a window lock on it. I couldn’t even take a shower there because there was NO shower curtain. When I needed the front office, no one was in the office, answered the emergency bell, or answered a phone. That’s how I found out the bathroom window opens even with a window lock. The pillows suck as well. They were not comfortable and felt very flat. There were no extra blankets in the room and it got really cold in the room. I would not recommend this hotel at all.
2020년 7월에 1박 숙박함
답변 제공: John 님, 2020년 7월 12일
Sorry for the hassle you faced, we have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, John!