로비 좌석 공간

하워드 존슨 바이 윈덤 유마 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1013개 이용 후기 중 327개" "
평점 8 - 좋아요. 1013개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 179개" "
평점 4 - 별로예요. 1013개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 79개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. Positive experience.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dana 님, El Centro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet. And very comfortable
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Grace

연인과의 여행
별로예요: 편의 시설/서비스
The a/c unit in our room was extremely noisy. There are lot of fast food restaurants in the area, but nothing we could find to sit down for a nice, but casual dinner.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alvaro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean please and good service, I will recomen it.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 편의 시설/서비스
Nice hotel
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean pool and nice outdoor sitting area
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

glenda

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Griselda

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Facade needs maintenance. I was kind of sinking in the bed and the end of the bed was higher than the head.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Ester

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The door seal was missing. Could see light coming in around door.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Geri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is older. Not in a good location.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Garth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff and very efficient
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Claudia

좋아요: 직원 및 서비스
Customer service provided by the employee at front desk at check in. She was really helpful and friendly. My first time in Arizona and she had some good suggestions of things to see and do while I waited for my check in time. Thank you! 😊
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ilianeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

gary

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was close to our event.
2024년 2월에 4박 숙박함

8/10 - 좋아요

Lionel

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

jorge

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No sirve el telefono de la habitacion y me golpee con la cama, al tener un fierro salido
2024년 2월에 1박 숙박함

8/10 - 좋아요

JASON

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Hannah

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay would recommend for anyone
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You need bigger sign its hard to see to get in to it
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Mary Jane

Great
2024년 2월에 1박 숙박함

8/10 - 좋아요

Keavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was amazing
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 22일
Thank you for sharing your feedback. We'd love to have you back soon.Your kind words about our friendly staff will be shared with the entire team.We appreciate you recognizing our team's commitment to excellent customer service.

6/10 - 괜찮아요

Michelle

2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 22일
Thank you Michelle for the rating. we look forward to your return.

8/10 - 좋아요

Kenneth

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Facility was fine, but it was very noisy from road noise.
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 17일
Thanks for your review! It's helpful to hear both the positive and negative aspects of your stay. I understand that the road noise was disruptive, and I apologize for any inconvenience it caused. I'd like to offer a few suggestions that might help mitigate the noise in the future. Many hotels can accommodate room requests based on availability. maybe requesting poolside room or calling directly to the hotel after making the reservation or before. it would help us know what your request is. but then again thank you so much for taking the time to leave us your feedback about our property. we look forward to your return.

2/10 - 너무 별로예요

brenda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don't stay here! We stayed for a week and not once did someone come to the room to empty the garbage, give us clean linen, nothing! The breakfast was poor, the coffee was terrible. The only saving grace was the staff at the front desk. They would do anything and give you wherever you asked for.
2024년 2월에 7박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 17일
Thank you for taking the time to share your feedback. We're sorry to hear that your stay with us fell short of your expectations. We understand your frustration with the lack of housekeeping service and the quality of the breakfast. We appreciate you bringing these issues to our attention. We're glad to hear that the staff at the front desk were helpful and accommodating. We strive to provide excellent customer service, and we appreciate your kind words about them. We hope you will give us another chance to show you the high level of service that we strive to provide.

8/10 - 좋아요

sharon

가족 여행
좋아요: 편의 시설/서비스
Staff was so welcoming! 24 hour coffee
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to leave a review! We're so happy you enjoyed your stay with us. We strive to provide excellent customer service and comfortable accommodations, and it's rewarding to hear that we achieved that for you. We hope to welcome you back again soon!

2/10 - 너무 별로예요

Valarie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to rate us

10/10 - 훌륭해요

andrew

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Trina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Only issue is the WiFi, I shouldn’t have to sit in the lobby for WiFi.
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
thank you for your feedback. We sincerely apologize that you weren't able to access reliable WiFi in your room and had to resort to using the lobby connection. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. We take guest feedback seriously and are committed to providing a comfortable and convenient stay for all our guests. We will take your feedback into account as we strive to improve our WiFi services. We are looking into this and fix the issue

4/10 - 별로예요

Praveen

연인과의 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 2월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
While we appreciate your feedback, specifics are crucial for improvement. Could you kindly elaborate on what fell short of your expectations? Knowing areas for development helps us enhance your future stays and better serve all guests.

10/10 - 훌륭해요

A guest from Banning, CA

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Little run down, pool was way too cold!
2024년 1월에 3박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for your feedback! We apologize for the less-than-ideal condition of some areas and the chilly pool. We're actively working on improvements and appreciate your patience. We hope you'll consider giving us another chance

10/10 - 훌륭해요

Bryce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great overall property at a good pricr
2024년 1월에 1박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
Thank you for taking the time to share your positive feedback! We're thrilled you enjoyed your stay and found our property to be both excellent and affordable. Your kind words motivate us to keep providing exceptional value and a memorable experience for all our guests. We hope to welcome you back again soon!

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태
Ice machine did not work, the night shift worker was friendly and accommodating. However the morning staff was quite rude and wouldn't even give me a single ice cube for my coffee.
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
thank you for your feedback. We apologize for the malfunctioning ice machine and appreciate the night shift's efforts. We're deeply troubled by the morning staff's behavior, as hospitality is our core value. This doesn't reflect our standards. Please reach out to us directly for a sincere apology and to discuss how we can regain your trust.

8/10 - 좋아요

Robert G

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 12일
Thank you for taking the time to rank us. We look foward to your return.

10/10 - 훌륭해요

VICTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All great
답변 제공: Howard Johnson GM 님, 2024년 2월 15일
Thank you for your perfect 5-star review! We're thrilled you had such a positive experience at Howard Johnson Yuma. We strive to provide exceptional service and accommodations to all our guests, and your feedback reinforces our efforts. We hope to welcome you back again soon!

6/10 - 괜찮아요

monalisa

2023년 12월에 1박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for taking the time to rate us we look forward to your return.

4/10 - 별로예요

Chris

2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Thanks for taking the time to leave a review, even though it wasn't the most glowing. We take all feedback seriously, so hearing you rated your stay a 2 out of 5 helps us identify areas for improvement.Would you be willing to share a bit more about what specific aspects of your stay fell short of your expectations? Any details you can provide, big or small, will be incredibly helpful in understanding what went wrong and ensuring we never have a guest experience that deserves only a 2 again.We're committed to making every stay positive and memorable, and your input is invaluable in our journey towards continuous improvement.Thank you again for your honesty. We hope to have the opportunity to welcome you back and deliver a much better experience next time.

10/10 - 훌륭해요

nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2023년 12월에 2박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Thanks for highlighting our amazing staff! Hearing they were friendly warms our hearts. We strive for that personal touch, and it's fantastic you felt it. we look fowards to your return.

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good overall
good experience, bkfast was minimul but ok. dog areas were great!
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Thanks for the feedback! We're happy you had a good overall experience and especially loved the dog areas – our furry friends deserve a great stay too! We understand the breakfast was minimalist, and we're working on expanding our menu with more variety to keep everyone happy. We appreciate your patience Feel free to reach out if you have any suggestions for making your next stay even better.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly. Very spacious room in a good location.
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Wow, thanks for highlighting our amazing staff and spacious rooms! We pride ourselves on friendly service and comfortable accommodations. Plus, that location can't be beat, right? We hope you'll come back soon and explore more of the area!"happy holidays

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The smile
I believe that service is most important than the stay, Brenda was very helpful welcome me with a warmly smile and answered all my questions. I would definitely be staying there again.
2023년 12월에 2박 숙박함
답변 제공: Howard Johnson Yuma GM 님, 2024년 2월 15일
Thank you for praising Brenda's exceptional service! We're thrilled she made you feel welcome and helped with all your inquiries. Your feedback motivates us to continuously prioritize guest service. We look forward to welcoming you back for another warm stay!

10/10 - 훌륭해요

Terri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money I paid the breakfast could have been better. Room and bed was great.
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Thanks for your feedback! We totally understand wanting a breakfast that matches the quality of your comfortable room and bed. We're working on expanding our menu with more variety and fresh options to make sure every guest starts their day satisfied. We'd love your input on what kinds of things you'd like to see added – feel free to contact us directly! In the meantime, we hope you enjoyed the rest of your stay.

8/10 - 좋아요

Orlando 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place they smile you to have your pets
2023년 12월에 2박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
"We're pawsitive you'll love it here again! Hearing you appreciate our pet-friendly atmosphere brings big smiles to our faces too. Happy pets, happy humans - that's what we strive for! We hope you and your furry friend come wag your tails back soon!"

10/10 - 훌륭해요

Mary

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I love all the staff here they are great very understanding very helpful always looking out for the guest best interest it's great thank you so much for being a great staff
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Our hearts melt reading this! Your kind words about our amazing staff shine brighter than any spotlight. Their dedication to guest happiness truly fuels our purpose. Huge thanks for recognizing their efforts - they deserve it all! We can't wait to welcome you back for another stellar experience.

6/10 - 괜찮아요

Greg

좋아요: 직원 및 서비스
Yuma
Nice place been kept up just needs. Some work internet doesn’t work which I needed to do some work so that was a problem. But it was ok
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
thanks for the kind words about our upkeep! We're so sorry the Wi-Fi let you down - that's definitely a dealbreaker when needing to get work done. We're actively fixing the issue and hope to have a strong signal throughout the hotel soon. We appreciate your understanding and hope to welcome you back with flawless Wi-Fi in your next furture stay with us.

8/10 - 좋아요

Rami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Super friendy desk person. Inexpensive snacks and a clean room.
2023년 12월에 1박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Your kind words about our friendly desk person & clean room make our day! And who can resist those inexpensive snacks, right? We're thrilled you had a positive experience & hope you'll visit again soon for another warm welcome."

10/10 - 훌륭해요

VICTOR

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All great
2023년 12월에 2박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
Fantastic feedback! Hearing "all great" warms our hearts. Come back soon for another stellar experience!"

8/10 - 좋아요

TIMOTHY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Howard Johnson - GM 님, 2024년 1월 5일
A perfect score?! Best compliment ever! We truly appreciate you."