스탠다드룸, 퀸사이즈침대 2개, 금연 | 고급 침구, 오리/거위털 이불, 객실 내 금고, 책상

컴포트 인 & 스위츠 여행 후기

2.5 out of 5
컴포트 인 & 스위츠
773 Hebron Rd, Heath, OH

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 591개 이용 후기 중 266개" "
평점 8 - 좋아요. 591개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 591개 이용 후기 중 57개" "
평점 4 - 별로예요. 591개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 591개 이용 후기 중 25개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Joey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was well kept and very pleasant. I would highly recommend a stay there to anyone. Front desk lady was kind and professional.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Dear Valued Guest,Thank you, Joey, for taking just a couple of minutes to leave us a review. Your feedback is important to us. It's always a pleasure to receive positive feedback! Thank you for staying with us.

10/10 - 훌륭해요

mirl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just had a great experience! From the time we walked in Melissa, the lady at the front desk was extremely helpful with checking us in and answered any questions we had! We will definitely be staying here again!
2024년 4월에 1박 숙박함
답변 제공: management 님, 2024년 4월 22일
dear valued guest,Mirl, thank you for staying with us. We appricate you completing this survey. your feedback is very important to us, for we use it as a tool to continue to improve our service. We are happy you had a great stay hope to see you again soon. Sincerely, Jami Sigman

10/10 - 훌륭해요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk attendant Melissa was really nice and gave us great advice and good restaurants to eat at.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Dear Holly,We would like to thank you for your feedback. We are happy to hear that you had a great experience during your stay. thank you for booking with us.we hope to see you again soon!Best Regards,Jami Sigman

10/10 - 훌륭해요

Brenda K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Managment 님, 2024년 4월 22일
Brenda,Thank you for taking a moment to complete your survey! Thank you for booking with us, we hope you can see us again soon. Best regards,Jami Sigman

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This location is clean, staff is very hospitable. Location is great for my needs.
2024년 4월에 1박 숙박함
답변 제공: Management Team 님, 2024년 4월 18일
dear Chad,thank you for taking a few minutes to complete your survey . we appreciate your business. we hope to see you again soon!sincerely,jami sigman

10/10 - 훌륭해요

Molly

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Quick check in however the bathroom had hair all over the floor and in the sink and tub.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Dear Molly,Thank you for taking a moment to fill in your survey. I do apologize for the experience you had. We hope to see you again in the future to make the best of your experience. thank you9 for staying with us.Sincerely,Jami Sigman

8/10 - 좋아요

Meghan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Meghan,thank you for taking a couple minutes to fill in this survey. We appreciate your positive feedback; we are happy to hear your stay was a success. Hope to see you again soon.Best regards,Jami Sigman

6/10 - 괜찮아요

Lori

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 22일
Lori,Thank you for leaving us your feedback. I do apologize for not meeting your expectations completely. We thank you for staying with us, we hope to see you again in the future. Sincerely,Jami Sigman

10/10 - 훌륭해요

Wimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Jami, Management Team 님, 2024년 4월 2일
dear guest,thank you for taking a few moments to complete your survey and leave us some feedback. thank you for staying with us. Hope to see you again in the future.

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A nice place to stay
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 15일
Amanda,Thank you for taking a moment to complete the survey we strive to provide the best of customer service to our guest. It’s great to get positive feedback. We appreciate your business, and we hope to see you again soon.Kind regards Jami Sigman

8/10 - 좋아요

April

2024년 2월에 4박 숙박함
답변 제공: jam 님, 2024년 3월 25일
April,thank you for staying with us, thank you for taking the moment to leave us a review. We appreciate your business. We hope tp see you again soon!JamiManagement

10/10 - 훌륭해요

Kimberly R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fireplace in lobby
2024년 2월에 1박 숙박함
답변 제공: Management Team 님, 2024년 2월 25일
Thank you, Kimberly, for leaving your feedback. It makes us happy to know that you enjoyed your stay. We hope to see you again in the future. Thanki you for staying with us!Kind Regards, Jami Sigman

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed wasnt very comfortable
2024년 2월에 1박 숙박함
답변 제공: JAMI 님, 2024년 2월 20일
Dear Robert,Thank you for taking the time to respond to this survey. We apricate your feedback. Its important to us. We hope to see you again for another chance to make your stay a success.Hope to see you again soon.Jami S.Property Manager

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean. Safe area
2024년 2월에 1박 숙박함
답변 제공: Jami, Property manger 님, 2024년 2월 20일
Joyce,thank you for taking the time to complete this survey. We use your feedback to uses as a tool to make improvements or changes. We thank you for staying with and I'm happy to know we have met your expectations. We hope to see you again in the future.kind regards

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very clean, we were very impressed. Breakfast had a variety of items, was refilled immediately. Everyone was very courteous, acted as if they appreciated us staying there. We felt very welcome.
2024년 1월에 2박 숙박함
답변 제공: management 님, 2024년 2월 4일
Dear Debra,We like to thank you for booking with us. We also appreciate your feedback, for its important to us . We strive to provide the best of customer service to our guest. Its our top priority to make each guests experience a success. Im happy to know we had met your expectations, and hope to see you again in the future. Kind regards,Jami SigmanProperty Manager

6/10 - 괜찮아요

Bradley

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Close to Big Boy.
2024년 1월에 1박 숙박함
답변 제공: management 님, 2024년 2월 1일
bradley,We thank you for taking the time to leave us your feedback, for its important to us. Thank you for staying with us and we hope to see you again soon for another opportunity to make the best of your experience .Sincere Regards,Jami Sigman

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My family stayed for one night. The hotel was the best value with good reviews. The building and rooms were very clean. The staff was friendly and helpful. It’s not a high dollar hotel, so don’t expect high dollar looks for the price you pay and you’ll be good. I would definitely stay again if in the area.
2024년 1월에 1박 숙박함
답변 제공: Jami 님, 2024년 1월 23일
Jennifer,Thank you for staying with us and leaving us your feedback. We use it as a tool so we can continue to make each guests stay a success. We hope to see you again in the future

10/10 - 훌륭해요

sophia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jami 님, 2024년 1월 22일
Thank you Sofia for completing this survey. Your feedback is important to us. Thank you for booking with us we hope see you again in the future

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: jami 님, 2024년 1월 19일
Michael, Thank you for taking the time to complete this survey. We value all of our guest and appreciate their feedback. We are proud to have met your expectations and look forward to seeing you again in the future! Thank you for staying with us

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
2024년 1월에 1박 숙박함
답변 제공: Jami, Management 님, 2024년 1월 15일
Valued Guest,thank you for staying with us and taking the opportunity to complete this survey. Your feedback is important to us. Were happy to have met your expectations and look forward to seeing you again in the future.

10/10 - 훌륭해요

Kim M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great alone time
I was very impressed with how clean the room was! Its refreshing when you don’t find dead insects on the window ledge..Thank you for that! Staff was very friendly!
2023년 12월에 1박 숙박함
답변 제공: CGS 님, 2023년 12월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

4/10 - 별로예요

Robert

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I liked that the rooms were very clean. I was happy to see that the pool is well maintained. Disappointed in that I asked the front desk clerk for towels for my room and was told that the housekeepers had locked the room. She stated she did not have a key. On my way back to my room after grabbing towels I had to buy at Walmart I passed the “housekeeping room” and noticed the door wasn’t completely closed so I peered inside and saw shelves full on towels and linen. I asked the clerk about towels and was told again that she was unable to gain access and she was contacting the manager. I had to go and buy towels because the clerk was too lazy to go and get some from a room that was not only unlocked but the door was already open. Not to mention lying about the entire situation
2023년 11월에 3박 숙박함
답변 제공: MGR 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Merethe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super service from hotell Staff
2023년 11월에 4박 숙박함
답변 제공: MGR 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

10/10 - 훌륭해요

Whitney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: MGR 님, 2023년 12월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 - 너무 별로예요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon checking in, our key card did not work. We maybe went through 8 different key cards the nights we stayed. Both times I complained to two different ladies and both said it could have been the door needing to be recharged but they never recharged it. When asked if we could change rooms because of the door being an issue, the answer was no. So we continued to go through keys which was really inconvenient. Especially because each key needed to slide into the door 18-20 times before the door would unlock. My husband tried to use the treadmill in the workout room and the belt was broken. Our room was uncomfortably hot and when we tried changing the temperature it would reset to a higher temperature. The WiFi never connected to our devices. When the lady at the front desk she didn’t do anything about it. Also, a lot of TV channels did not work either. It was just a very inconvenient stay and I would NOT recommend.
2023년 11월에 4박 숙박함
답변 제공: jami 님, 2023년 12월 1일
Dear David,Thank you for staying with us at our hotel. I want to apologize for any inconveniences you may have encountered during your stay. We do appreciate your feedback.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet.
2023년 11월에 2박 숙박함
답변 제공: MGR 님, 2023년 11월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay . Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Stephanie

2023년 11월에 1박 숙박함
답변 제공: cgs 님, 2023년 12월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great receptionists.
Hotel itself is fairly usual but the staff make the difference here. Jamie and Melissa on reception went above and beyond to help me during my visit so the 5 stars are for them.
2023년 11월에 2박 숙박함
답변 제공: Jami 님, 2023년 11월 18일
Dear valued guest,Thank you Robert, for taking the time to give us some feedback of your stay. It’s our priority to ensure all guest expectations are met! We thank you for staying with us, hope to see you again in the future JamiManagement Team

6/10 - 괜찮아요

Sheila

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: MGR 님, 2023년 11월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Loved the area .good shopping close was upset book it because it was supposed to have indoor pòol. The pool was not able to be used due ro maintenance issues they could have discounted the price per night but didnt even offer my daughter was upset because she couldn't go swimming in our down time .
2023년 10월에 3박 숙박함
답변 제공: Jami 님, 2023년 10월 30일
Dear Mark,We apologize we could not meet your expectations. Thank you for taking the time to complete the survey. Your feedback is important to us. We think you were staying with us and hope to see you again in the future.

8/10 - 좋아요

Debra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Older room. Noisy heater. Drain very slow in shower. Sink faucet very slow.
2023년 10월에 1박 숙박함
답변 제공: Management Team 님, 2023년 10월 21일
Dear Debra,We are sorry your stay was not completely satisfactory. Thank you for taking the time to complete this survey. Your feedback is important to us. thank you for staying with us, we hope to see you again in the future.

10/10 - 훌륭해요

Charles

2023년 10월에 2박 숙박함
답변 제공: Management Team 님, 2023년 10월 25일
Dear Charles,We appreciate you for taking the time to complete this survey. Your feedback is important to us. Were happy to have met your expectations. Thank you for staying with us!

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Steer clear!
I stay in hotels constantly for work and this was the worst experience I've ever had. Our keys repeatedly didn't work, the bed linens and towels were dirty, the ice machine didn't work, the tv remote didn't work, and the wifi was out. Save yourselves and stay elsewhere!
2023년 9월에 3박 숙박함
답변 제공: Team Comfort inn & Suite 님, 2023년 10월 3일
Dear Susan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay .Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future. Sincerely, Team Comfort Inn & Suites

8/10 - 좋아요

Mark

2023년 9월에 1박 숙박함
답변 제공: Jami 님, 2023년 10월 2일
Mark,Thank you for taking the time to complete the survey, your feedback is important to us . Our priority is to meet all your expectations. Thank you for staying with us!

10/10 - 훌륭해요

Monique

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in and out was super easy. The staff was very quick and friendly! We'll be back!
2023년 9월에 1박 숙박함
답변 제공: Jami, Management Team 님, 2023년 10월 2일
Monique, We appreciate you for taking the time to complete this survey. Your feedback is important to us. Were happy to have met your expectations. Thank you for staying with us!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Melissa 님, 2023년 9월 23일
Dear Guest, Thank you for staying with us at our hotel. Your feedback is very important to us. We are glad you enjoyed your stay and hope to see you again in the future. Melissa TittleGeneral Manager

6/10 - 괜찮아요

Ann

2023년 9월에 2박 숙박함
답변 제공: Jami, Management Team 님, 2023년 10월 10일
Ann,Thank you for taking the time to complete this survey, your feedback is important to us. Our priority is meet your expectations. Thank you for staying with us!

2/10 - 너무 별로예요

Ted

별로예요: 편의 시설/서비스
Comfort inn did not have a room that was inhabitable and did not offer to get another room for us. This will be a charge back or comfort inn will pay for our stay at holiday inn and eat the difference
2023년 9월에 2박 숙박함
답변 제공: Team Comfort 님, 2023년 9월 11일
Dear Ted, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with us. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Team Comfort Inn & Suites

10/10 - 훌륭해요

Phoebe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Melissa 님, 2023년 9월 4일
Dear Guest, Thank you for staying with us at out hotel. Your feedback is very important to us and we are glad you enjoyed your stay with us . Melissa TittleGeneral Manager

10/10 - 훌륭해요

Derek 님, Olathe

2023년 9월에 2박 숙박함
답변 제공: Jami 님, 2023년 10월 10일
Derek,Thank you for taking the time to complete this survey. Your feedback is important to us. We appreciate your business and thank you for staying with us.

4/10 - 별로예요

Dennis 님, Oakdale

별로예요: 편의 시설/서비스
Noisy- the room smelled bad- building and property in bad shape
2023년 8월에 1박 숙박함
답변 제공: Melissa 님, 2023년 8월 29일
Dear Guest, Thank you for staying with us at our hotel. I want to apologize for any inconveniences you may have encountered during your stay. We do appreciate your feedback. Thank you Melissa TittleGeneral Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Melissa 님, 2023년 8월 29일
Dear Guest, Thank you for staying with us at our hotel. Your feed back is very much appreciated and we hope you will stay with us again in the future. Melissa TittleGeneral Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: JF 님, 2023년 8월 15일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,JFComfort Inn & Suites

8/10 - 좋아요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: JF 님, 2023년 8월 15일
Thank you for your feedback. we would share your feedback to our team. Please come back and see us for future stay in areaJami F

10/10 - 훌륭해요

Russell

The room was very clean. I loved the breakfast and it was convenient to other things in town. Over all everything was very good. I would stay here again and recommend it
2023년 8월에 3박 숙박함
답변 제공: JF 님, 2023년 8월 15일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,JFComfort Inn & Suites

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only fault I have is no water pressure. Only a trickle out of the shower. The staff was great and friendly. Will stay there again.
2023년 8월에 2박 숙박함
답변 제공: JF 님, 2023년 8월 15일
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your issues].Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Team Comfort Inn & Suites

6/10 - 괜찮아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We always enjoy staying here because the beds are wonderful. The staff is Friendly. Its clean. This time however we did not get to sleep. The folks above us were making noise ALL night long. Stomping, doing something with furniture. The ceiling sounded like it was going to come down. Finally about 4:45 am I called down and was told he'd look into. Well nothing seemed to be done about it. It was still going on up until we checked out. Disappointed we didnt get the good nights sleep we always look forward to having while there.
2023년 8월에 1박 숙박함
답변 제공: Melissa 님, 2023년 8월 12일
Dear Guest, Thank you for filling out your guest survey regarding your recent stay with us. I want to apologize for you not getting any sleep. We will work on better ways to handle those types of situations and appreciate you letting me know. Melissa TittleGeneral Manager

10/10 - 훌륭해요

Carole

2023년 7월에 1박 숙박함
답변 제공: Melissa 님, 2023년 8월 29일
Dear Guest, Thank you for staying with us at our hotel. We are glad you enjoyed your stay with us and appreciate your feedback. Melissa TittleGeneral Manager

8/10 - 좋아요

Meghan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very helpful and very kind. Also the room was very clean and comfortable.
2023년 7월에 2박 숙박함
답변 제공: Melissa 님, 2023년 8월 12일
Dear Guest, Thank you for taking the time to fill out your survey regarding your recent stay with us. your feedback is very important and we are glad you enjoyed your stay with us. Melissa TittleGeneral Manager

6/10 - 괜찮아요

Jon

좋아요: 청결 상태
Rating was off.
2023년 7월에 1박 숙박함
답변 제공: Melissa 님, 2023년 7월 28일
Dear Guest, Dear Guest, Thank you for staying with us at our hotel. I want to apologize for failing to exceed your expectations during your stay. We hope you will come stay with us again in the future. Melissa TittleGeneral Manager