아침 식사 공간

이코노 로지 여행 후기

2 out of 5
이코노 로지
135 N 7th St, Zanesville, OH

이용 후기

6.0
평점 10 - 훌륭해요. 359개 이용 후기 중 49개" "
평점 8 - 좋아요. 359개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 359개 이용 후기 중 78개" "
평점 4 - 별로예요. 359개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 359개 이용 후기 중 68개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
주변이 조금 무서웠음
주변이 조금 무서웠음

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Leatha M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a nice hotel the rooms are very nice but my problem is the neighborhood it is in, last night we was there and we heard gun shots
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Mark

2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Kathi

2023년 12월에 1박 숙박함

8/10 - 좋아요

Maurice

좋아요: 직원 및 서비스
My stay was good
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Justin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed in a lot of hotels. This was the worst. Had to leave because of how bad it was. Zero stars. Travelers beware.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled like cigarettes the floor was sticky and gross shower had black mold all around absolutely disgusting
2023년 9월에 4박 숙박함

2/10 - 너무 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty meh stay
Very grimey room, i could tell that the floors hadnt been mopped in a while or that any surface except for the table and bathroom counter hadnt been wiped off. I was worried that the shower walls were going to peel off the dry wall they were bulging so bad. I kept getting woken up by housekeeping so i asked the front desk for a do not disturb sign and was told there werent any. I asked the desk man to tell housekeeping to not clean my room the next morning and of course got woken up. I knew what the deal was going to be when i saw the hotel from the street, just didnt think it was going to be so grimey inside.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Thurman

출장 여행
2023년 8월에 3박 숙박함

8/10 - 좋아요

John

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have a service dog with me at all times. I informed the front desk. I was charged a $20 cash pet fee. I’ve never been charged for my service dog, but it was only $20. Other than that, quiet , friendly, fridge, microwave, and very nice stafff.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

LuAn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, soft bright white sheets, good hot water—it was all I needed
2023년 8월에 1박 숙박함

8/10 - 좋아요

Andrew

2023년 7월에 3박 숙박함
답변 제공: Neil Patel 님, 2023년 7월 22일
Thanks for the stay and the feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.

2/10 - 너무 별로예요

George

2023년 7월에 1박 숙박함
답변 제공: Neil Patel 님, 2023년 7월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Andrew

2023년 7월에 2박 숙박함
답변 제공: DAVE 님, 2023년 7월 9일
Thank you for your nice feedback about the EconoLodge Zanesville. We are delighted to know you were impressed with every aspect of our hotel and had an exceptional time with us. It was a pleasure hosting you, and we look forward to seeing you again soon!

4/10 - 별로예요

Sean

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for. This hotel was extremely dirty and run down. The nail in the coffin was seeing a cockroach run across the floor as I was preparing to check out. Travelers beware!
2023년 7월에 1박 숙박함
답변 제공: Neil Patel 님, 2023년 7월 22일
Thank you for your recent stay at our hotel and giving us the feedback.On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. I hope that you will consider staying with us and offer us another chance to provide you with a superior experience.

6/10 - 괜찮아요

Elaine

2023년 6월에 2박 숙박함
답변 제공: Neil Patel 님, 2023년 7월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice enough. Good value. Standard motel front of room door parking.
2023년 5월에 1박 숙박함
답변 제공: Neil Patel 님, 2023년 7월 22일
Thanks for the stay and giving us 4 star rating. It's so good to hear that our guests are satisfied with the stay and our hospitality. I am quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.

2/10 - 너무 별로예요

Natasha

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid at all coat
Worst hotel I’ve ever stayed at. Mold in the shower. Floors had piles of dirt in the corners. Beds were so uncomfortable and sheets were so stained. I’ll be asking for a refund
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 22일
Dear Natasha,We apologize for the negative experience you had during your stay at our hotel. It's disheartening to hear about the issues you encountered, including the presence of mold, dirty floors, uncomfortable beds, and stained sheets. We take cleanliness and guest comfort seriously, and we regret that we fell short of your expectations in these areas. Your feedback is valuable to us, and we will use it to address and improve upon the issues you mentioned. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Dietmar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
is a nice place to stay
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 21일
Dear Dietmar,Thank you for your kind review of our hotel. We are delighted to hear that you had a pleasant stay with us and appreciate the positive feedback. We strive to make sure that all our guests have a comfortable and enjoyable time at our property. We hope to see you again soon!Sincerely, Hotel Manager

4/10 - 별로예요

Tiffany

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Floors were nasty we couldn’t take our shoes off. They never gave us fresh towels and had to replace the tv 2 times. It smelled horrible. Stains on all the linens. Needs new curtains.
2023년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 9일
Dear Tiffany,I'm sorry to hear that your experience at the hotel was not satisfactory. We take all feedback seriously and will use it to improve our services and facilities. We apologize for the issues you encountered with cleanliness, towels, TV, smell, linens, and curtains. Our housekeeping team will be reminded of the importance of providing a clean and comfortable environment for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 - 좋아요

Somnang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was great and friendly. It gives you everything you need no frills and nonsense. Clean rooms and clean beds. Good stay.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 5일
Dear Somnang,Thank you for taking the time to leave your review! We're glad to hear that you had a good stay with us and that our staff was friendly and accommodating. It's great to know that our clean and comfortable rooms met your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 - 별로예요

Dana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice manager but horrible room conditions
The manager was friendly but the room was in bad shape. We won’t be back. We found old smoked weed, wasn’t cleaned before we arrived. The ceiling and walls are falling apart. The water didn’t get hot to bower.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 2일
Dear Dana,I'm sorry to hear about the poor condition of your room during your stay. It's great to hear that the manager was friendly, but it's disappointing that the room wasn't properly cleaned before your arrival and had issues with the water temperature and the condition of the walls and ceiling. We take these issues seriously and will work with our housekeeping and maintenance teams to ensure that our guests have a more comfortable and enjoyable experience in the future. Thank you for your feedback.Sincerely, Hotel Manager

8/10 - 좋아요

Gerd

좋아요: 직원 및 서비스
Fahrradfreundlich
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 30일
Dear Gerd,Thanks for your stay and a 4-star rating. We look forward to your next visit. Sincerely, Hotel Manager

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible room service and low value for the price…I found bugs on the bed
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 12일
Dear John,I'm sorry to hear that you had a negative experience with our hotel. Please know that we take all guest feedback seriously, and we apologize for any inconvenience caused. We have a strict policy in place to ensure our rooms are thoroughly cleaned and inspected before guests check in, including routine pest control checks. We will investigate this matter immediately and take the necessary steps to address any pest issues that may exist.We are also disappointed to hear that you were not satisfied with our room service and felt that the value for the price was low. We would appreciate it if you could provide more information on the specific issues, you encountered so that we could address them directly. We strive to provide exceptional service and value to all of our guests, and we apologize if we fell short in your case.Thank you for bringing these issues to our attention. We hope that you will consider staying with us again in the future, so we can show you the high level of service and quality that we are known for.Sincerely, Hotel Manager

8/10 - 좋아요

Peter 님, Kennett Square

좋아요: 직원 및 서비스
Good location. Great staff. Bathroom and bedsheets need improvement.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 31일
Dear Peter,Thank you for taking the time to share your experience with us. We are glad to hear that you found our location and staff satisfactory. We are sorry to hear that the bathroom and bedsheets were not up to your standards. We take guest feedback seriously and will make sure to make the necessary improvements to ensure a more comfortable stay for our guests. Thank you again, and we hope to welcome you back soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Darya

2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 29일
Dear Darya,I appreciate the 10-out-of-10-star review.We hope your stay was enjoyable.Your response has astounded us.Hosting visitors like you is a privilege.I want to meet you again as soon as possible.Sincerely, Hotel Manager

10/10 - 훌륭해요

tim 님, Beavercreek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 29일
Dear Tim, Thank you for choosing us for your recent stay. It is heartwarming to receive a 5-star rating from our guests. It reflects how you had a pleasant stay. We are looking forward to your many journeys with us.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Jennifer

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 19일
Dear Jennifer, We have noted your 1-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely,Hotel Manager

10/10 - 훌륭해요

Harmony

2023년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 28일
Dear Harmony,Thank you for the 5-star rating. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you back to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Baogang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Much much more than expectation.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 7일
Dear Baogang,Thank you for taking the time to tell us about your amazing experience at our hotel.We honestly believe that your stay was very good and exceeded your expectations.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely,Hotel Manager

8/10 - 좋아요

Shala

2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 7일
Dear Shala,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve on to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

Christopher 님, Pickerington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy chdck in and the man was bery nice and friendly.
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 20일
Dear Christopher,We are glad to hear that you had an easy check-in experience and that the staff was friendly and accommodating. We always strive to provide the best possible experience for our guests, so we appreciate your feedback. Thanks again for taking the time to write this review; it really helps us out!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Econo lodge in zanesville OH
I would not recommend this hotel. It was the worse one I’ve ever stayed in. I got there at midnight. The room reaked of smoke, cats, liter on the floor. The bed was sleeping on hard springs. The shower nozzle pulled off the wall. Just truly disgusted.
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 17일
Dear Lisa,We are very sorry to hear that you were disappointed with your stay at our hotel. We take feedback from our guests seriously, and we are committed to providing a comfortable and enjoyable experience for everyone who stays with us. We will be sure to address the issues you have brought up so that we can ensure this does not happen in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

John

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice property RIGHT off the highway!
Really nice modern room. I was surprised by how nice the room looked. The floors could use a wet mop - my feet were black after walking around without shoes. Overall though, the room and stay were pretty nice! One thing that surprised me - when I booked the room, there were options for pet friendly or non-pet friendly rooms. If they’re divided out that way, I’d have preferred the property be forthcoming about the $20/pet charge. I was traveling with my dog and the charge wasn’t a big deal but it was unexpected. I guess they may need to count up the number of pets to come up with the charge, but if the pet charge was included in the listing when I booked, I missed it.
2022년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 8일
Dear John,Thank you for choosing our hotel for your stay and for the positive impression we made with the accommodations. I’m very pleased that you found us to be the right place to stay on this trip. We apologize for the lack of clarity around the pet fee. We will be sure to update our listing to make sure that the pet fee is clearly stated for future bookings. We are happy to hear that you enjoyed the modern room, and we'll be sure to add a wet mop to the cleaning supplies. Thank you again for your review.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Alexandra

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty counters and floor were sticky. Bed was way too soft and the cockroaches as well as being charged extra.
답변 제공: Hotel Manager 님, 2022년 12월 6일
Dear Alexandra,We're sorry to hear that you had such a negative experience during your stay with us. We will be sure to address the cleanliness issues you mentioned and work to improve our standards. We apologize for the inconvenience caused by the cockroaches and extra charges. We do have pest control specialists who clear our rooms monthly. We'll be sure to remedy the problem as soon as possible to keep our rooms pest-free. We hope you will give us another chance to provide a better experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Sierra

단체 여행
I booked our stay back in March and called to confirm the reservation three days before we arrived. The front desk was able to look up my reservation via my phone number and confirmed we were good. We arrive there and find they have canceled my reservation because I accidentally had my old credit card on file with them and it wouldn’t go through. They claimed they had no phone number to get ahold of me to get a different payment method despite looking up my reservation using my phone number a few days ago. We had to make another reservation with them now at $120 per night instead of the $89. The room had the flattest pillows ever and two of the lamps didn’t work. They also didn’t have a tv remote in the room and were unable to locate one for us. Overal it would have been worth it for the cheaper price but with the price hike it was not a good stay. I will never book with them again due to them canceling the reservation without making an effort to get ahold of me first
2022년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2022년 10월 7일
Dear Sierra,Thank you for bringing this to our attention. We have noted your concerns as mentioned. Nevertheless, we have reached out to the team concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. We take matters such as this very seriously. Please allow us some time to look into this matter further. Request your patience, support and understanding.Sincerely,Hotel Manager

8/10 - 좋아요

Johanna 님, Neerkant

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima lokatie, lijkt vervallen maar was een nette schone kamer
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Johanna,Thanks for your kind comments about our location and clean rooms, and thanks for being our guest. We look forward to having you back with us. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. Thanks again for taking the time to leave your comments.Sincerely,Hotel Manager.

10/10 - 훌륭해요

jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very exceptional place. First place I stayed in that had a nice sized flat screen tv and no busted up furniture I would stay there again when I go to the area. Staff super great
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Jim,Thank you for your kind review, letting us know how much you liked the place, room-tv and furniture. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. The staff and I would like to thank you again for posting your review. Sincerely,Hotel Manager.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neighborly
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Lisa,Thank you for your kind words! It was our pleasure to have you and it is great to hear you enjoyed the neighborly service! We appreciate your feedback and look forward to welcoming you back soon! Sincerely,Hotel Manager.

6/10 - 괜찮아요

Elaine

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the historical buildings around it. It was quiet while I was there. I saw homeless people across the street which makes me sad.
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Elaine,Thank you for choosing Econo Lodge Zanesville and for the kind review. We are glad our location is surrounded by many historical buildings that offers a bit of something for everyone! I am glad you enjoyed your stay with us. Also, we apologize for the sad experience you feel due to outside homeless people across the street. We will definitely look into this. Thanks again and we hope to welcome you back soonSincerely,Hotel Manager.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good owner/manager. He really tries hard to please. It's an older property but has been fixed up well.
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear John,Thank you for the great review of our hotel! We work really hard to reflect the best hospitality in a great environment, and I’m glad to see those efforts pay off on your last visit. I will make sure that our staff gets the recognition they deserve. Please introduce yourself to me next time you come in and I’ll make sure you get the 5-star treatment you deserve. Hope to have you back soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 직원 및 서비스
Needs done updating Very friendly staff Walkable area Clean
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Kathleen,Thank you so much for sharing your experience with us. I am glad to read that we were able to accommodate your needs with an updated and clean rooms. I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely,Hotel Manager.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, accommodating hosts!
The stay was good, owners are super friendly!
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear Diane,Thank you so much for the kind words about your recent stay with us. I am so glad to hear you had such a good experience in Zanesville with us. We receive many reviews like yours, this is who we are and we hope to deliver superior customer service for every guest that stays with us. Thank you for staying with us, please stop by and see me next time. I would like to personally thank you for staying with us. Sincerely,Hotel Manager.

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice guy at desk, thinking probably an owner. Room inside was beautiful. Outside is plain so I was pleasantly surprised.
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2022년 8월 22일
Dear John,Thank you for this candid review. We're glad to read you liked the customer service and our beautiful clean rooms. If you return back to Zanesville we'd love to accommodate you again. Thank you for your time writing this review and hopefully we'll see you again! :) Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Carolin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nie wieder!!!!
Es war fürchterlich! Das Zimmer war sehr schmutzig, ich hatte viele Fliegen und eine Kakerlake im Zimmer. Wasser kam nur kalt aus der Dusche und die Umgebung ist sehr laut
2022년 6월에 1박 숙박함

4/10 - 별로예요

Renee

반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old and run down rooms, not very well cleaned, etc. I wouldn't stay here again
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Ryan

2022년 5월에 4박 숙박함

2/10 - 너무 별로예요

Theresa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not recommend
It was very unkept and very out dated , towels were not too clean, floors were dirty, very poor condition
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 4월 14일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, All the best, EconoLodge Zanesville

4/10 - 별로예요

mason

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
dirty
2022년 4월에 1박 숙박함
답변 제공: Management 님, 2022년 4월 12일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, All the best, EconoLodge Zanesville