실내 수영장, 시즌별로 운영되는 야외 수영장, 07:00 ~ 23:00 오픈, 수영장 파라솔, 일광욕 의자

솔트 포크 로지 앤드 컨퍼런스 센터 여행 후기

3.5 out of 5
솔트 포크 로지 앤드 컨퍼런스 센터
14755 Cadiz Road, US Route 22 East, Cambridge, OH

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 419개 이용 후기 중 189개" "
평점 8 - 좋아요. 419개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 419개 이용 후기 중 52개" "
평점 4 - 별로예요. 419개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 419개 이용 후기 중 8개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Salt Fork is beautiful! My son and I truly enjoyed our room, the pool, and hot tub. The food was yummy and service was great! The hiking trail was nice and we will be going back!! Thank you!
2022년 4월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2022년 4월 26일
Good Morning Amy, Thank you for the excellent rating and taking the time to elaborate on your experience! We were happy to read you enjoyed your accommodations and the amenities offered at Salt Fork. If you want to grab a quick snack in the lounge or have a sit-down mean in the restaurant, our team will be excited to serve you excellent food with a customer-first attitude. Whether you want to relax indoors or enjoy the great outdoors, there is never a lack of something to do. We look forward to welcoming you and your son back as our guests. Have a wonderful day!

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent 👍
2021년 12월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2022년 1월 5일
Good Morning Kimberly, Thank you for the 5/5 rating! We were happy to have you as our guest, glad you enjoyed the food and hope to welcome you back soon! Have a wonderful day!

10/10 - 훌륭해요

Wilma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 12월 27일
Good Morning Wilma, Thank you for the excellent rating! We were delighted to have you as our guest and hope we have the opportunity to welcome you back! Have a wonderful day!

10/10 - 훌륭해요

John 님, rome

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The surrounding park is very beautiful.
2021년 12월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 12월 20일
Good Morning John, Thank you for taking the time to compliment our park and for the excellent rating! We appreciate your business and hope we have the opportunity to welcome you back as our guest soon! Have a great day and a happy holiday season!

10/10 - 훌륭해요

Suzann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect! Cozy fireplace sitting areas, comfortable beds, lovely Christmas decorations. We loved it and can't wait to go back!
2021년 12월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 12월 20일
Good Morning Suzann, Thank you for the 5/5 rating! We were delighted to have you as our guest and elated to hear you found everything to your liking! The lodge is in full holiday décor and any one of our three fireplaces offers the perfect setting to relax and enjoy yourself! We look forward to welcoming you back! Have a wonderful day and a very happy holiday season!

10/10 - 훌륭해요

Ronda

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 12월 15일
Good Morning Ronda, Thank you for the excellent rating! We were delighted to have you as our guest and hope we have the opportunity to welcome you back soon! Have a wonderful day!

6/10 - 괜찮아요

Roberta

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful area. Wonderful staff. Room: area of carpeting worn and threadbare. Huge draft from patio door. Ceilings waterstained, stained. Beds and pillows very good and clean. Breakfast meal horrible. Sausage and egg sandwich with no sausage. Oatmeal like paste, brown sugar a hard rock.....stopped eating when hair was found. Apologized and took meal off bill. Lodge is a shadow of it's former self.
2021년 12월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 12월 6일
Good Afternoon Roberta, Thank you for taking the time to review your recent experience at the beautiful Salt Fork State Park. We were delighted to hear you found our team wonderful but must apologize for the issues encountered in your room and with your breakfast. Our lodge is coming up on its 50th anniversary next year and it is definitely beginning to show it's age. With that said, I'm happy to tell you we've completed several large-scale projects (e.g. new lodge roof, life-safety system, lodge-room doors, lock system, bedding packages and PTACs) and have many more on the horizon for 2022. Our goal is to keep Salt Fork Lodge and Conference Center the go-to destination it has become for the record-setting number of guests we were able to welcome this year for another 50 years. It seems we dropped the ball with your breakfast experience and I am sorry. It sounds like our team was able to take care of the situation, but I would like you to know that our F&B team employs a very high standard of safety and cleaning practices - I'm not sure how these issues happened, but we will be looking into it and making sure they do not happen again. I hope we have the opportunity to welcome you back, after more improvements have been made, so you can see not just the shadow but the bright future the lodge has ahead. Have a wonderful day!

8/10 - 좋아요

Genevieve

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

8/10 - 좋아요

Krystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect ,except for the loud lady next door to us! Couldn’t sleep kept us up.
2021년 11월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 11월 22일
Good Afternoon Krystal, Thank you for taking the time to leave a review. While we were happy to hear you found (almost) everything perfect, we must apologize for your noisy neighbor. Please know you can always reach out to our front desk, concerning any issues, and they would be happy to assist in any way they can. I hope we have the opportunity to welcome you back for a good night's sleep. Have a wonderful day!

8/10 - 좋아요

Liz

2021년 11월에 1박 숙박함

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 26일
Good Morning Angela, Thank you for being our guest and taking the time to rate your experience! We were happy to welcome you to our property and hope we have the opportunity to again, so we can improve your rating. Have a wonderful day!

8/10 - 좋아요

Victoria

2021년 10월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 25일
Good Afternoon Victoria, Thank you for taking the time to rate your recent Salt Fork experience! We were delighted to have you as our guest and hope we can welcome you back for the opportunity to earn a 10/10 rating! Have a wonderful day!

10/10 - 훌륭해요

paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice and friendly
Very nice lodge. We are sorry that we could only stay 1 night. We will have to schedule a longer stay.
2021년 10월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 18일
Good Morning Paula, Thank you for the 10/10 rating! We were happy to have you as our guest and hope we have the opportunity to welcome you back for an extended stay in the future. Have a wonderful day!

10/10 - 훌륭해요

Ranee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 13일
Good Morning Ranee, Thank you for the excellent rating regarding your recent Salt Fork Experience! We were delighted to have you as our guest and hope to welcome you back for a similar experience soon. Have a wonderful day!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함

8/10 - 좋아요

Christa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk staff was rude.. no trash bags in cabin. But the beds and view were amazing!!
2021년 10월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 8일
Good Afternoon Christa, Thank you for being our guest and taking the time to share a little bit about your recent cabin experience. Let me begin by apologizing for the lack of hospitality exhibited from our front desk team and for our failure to better stock your cabin. I want to assure you that these instances were anomalies and are in no way indicative of how we treat our valued guests or care for our property. I was happy to hear that you enjoyed, both, the bedding and the views (our cabins offer stunning views of the lake year-round.) I do hope we can welcome you back to improve upon this experience and earn a 5/5 rating. Have a wonderful day!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 10월 5일
Good Morning Michael, Thank you for the excellent rating! We appreciate your business and hope we have the opportunity to welcome you back for another 10/10 experience. Have a great day!

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 9월 17일
Good Morning Steve, Thank you for the 10/10 rating! We were happy to have you as our guest and hope we can welcome you back soon! Have a great day!

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 9월 14일
Good Morning Abraham, Thank you for the excellent rating! We appreciate your business and hope to welcome you back for another Salt Fork experience soon. Have a great day!

8/10 - 좋아요

Robin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walk out patio was very nice. Air conditioner was noisy, not a consistent sound like good white noise can be. Things felt a little clammy or damp to me. Could do with better climate control. Overall it was a nice enough room, we had a comfortable stay. Could've done with a little upkeep. The amenities looked nice, but we didn't have time to partake. Employees were helpful.
2021년 9월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 9월 13일
Good Morning Robin, Thank you for taking the time to rate and review your recent experience at Salt Fork. We were happy to have earned a 4/5 rating, but we won't be content until we earn 5/5. Each one of our 148 guest rooms received state-of-the-art PTACs (packaged terminal air conditioners) this spring. Please know that if you ever have any issues, we have team members on site 24/7 who are ready and willing to help. We're glad to hear you had a comfortable stay and hope we can welcome you back when you are able to enjoy all that we have to offer. Have a wonderful day!

4/10 - 별로예요

Sandra

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I have been going to the Salt Fork for many years and always had a wonderful experience. I was really disappointed that my room was not as clean as it usually was. I could not get ready in the bathroom due to poor lighting and the blow dryer did not work. The cooks quit in the middle of their shift and the Lodge did nothing to accommodate their guests. It was after 8pm and there was not anywhere to order from. Needless to say, guest went to bed hungry that night. Vending machines were empty and did not work. Tiki bar outside was shut down by the pool. I feel the staff are overworked and not enough of them. It seems to be the going trend now a days. I will return, but not this year.
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 9월 1일
Good Morning Sandra, While we would like to thank you for your patronage over your years, we must apologize for letting you down during your recent visit. We have faced some monumental staffing hurdles this year, but the team that we do have is giving 110% to ensure our guests have an enjoyable experience. Nearly all of our bathroom light fixtures are the same as they have always been, except for those that have been upgraded to LED. Please know that our property is staffed 24/7 and we would have gladly brought you a replacement hair dryer. Our dining options are currently limited and we've done our best to keep guests apprised of that. The cooks in questions did not quit mid-shift but we're only scheduled until 8 p.m. After that time, we were only offering pizzas and subs. We have one vending machine with snacks, that is checked periodically, and soda vending machines on each floor of the guest wings, as well as snacks that our available in the gift shop which is open 24/7. I am sorry that we missed the mark during your visit and I am confident your return trip will be vastly better. Have a wonderful day!

8/10 - 좋아요

LuWayne

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, this older property is well maintained. The pools are very inviting and well attended by real life guard. Did not make use of the bon fire pits, but they looked fun. Loved the paved trail to the lake. Tennis courts need updating.
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 31일
Good Afternoon LuWayne, We appreciate you taking the time to rate and review our property. We were happy to hear you found everything well maintained and the pools inviting (they're one of many draws to the lodge.) Our property will celebrate it's fiftieth anniversary next year and we are working on improvements to ensure it will last for another fifty years. We hope to welcome you back for an opportunity to earn a 5/5 rating on your next visit. Have a wonderful day!

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Had really good time with all the options of things to do at the lodge and in the park. My room at the park was very dated and needs to be freshened up. The restaurant has very little food options he weekend we were there they seem to be very under staffed
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 31일
Good Afternoon Michael, Thank you for taking the time to leave a rating and for sharing a little bit about your experience. While we were happy to hear you enjoyed everything to do at the lodge, we must apologize for your room being dated and the lack of food options available during your visit. We are in the process of updating our rooms and are diligently working to address the staffing struggle we currently find ourselves having. We hope we have the opportunity to welcome you back as our guest, so that we can improve upon this experience and earn a 5/5 rating. Have a great day!

10/10 - 훌륭해요

Brandi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an excellent experience and were pleasantly surprised with the fabulous pool area!
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 23일
Good Afternoon Brandi, Thank you for the10/10 rating and for sharing such positive comments! We were glad you had an excellent experience and got to enjoy the pool area - our indoor and outdoor pools are both major draws to the lodge. We hope to welcome you back for another awesome getaway soon. Have a wonderful day!

4/10 - 별로예요

Tara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 9월 16일
Good Afternoon Tara, Thank you for taking the time to rate your Salt Fork Experience. I was quite dismayed to see your 4/10 rating, as we've been able to provide many great experiences to the myriad guests we've had this year. If there is anything we could have done better or differently, to improve upon your experience, please let us know. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location. Close to lake and golf course. Nice indoor and outdoor pools. Decent sized arcade for kids as well. old rustic architecture in main building - lodge living!!
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 20일
Good Morning, Thank you for the excellent rating and for taking the time to share a little bit about your experience! We were happy to hear that you found the location beautiful. Our lodge and cabins are both conveniently located in the heart of the park, giving our guests easy access to many of the amenities and activities offered at Salt Fork. Our lodge will be fifty years old next year and they sure don't build things like they used to - the architecture is stunning and offers a rustic feel to help get in tune with nature. I hope we have the opportunity to welcome you back as our guest soon. Have a great day!

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Towels available at pool inside and out.
2021년 8월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 18일
Good Morning, Thank you for taking the time to rate your recent Salt Fork experience. If there is anything we could have done to warrant that fifth star, please let us know. I hope we have the opportunity to welcome you back to earn it. Have a wonderful day!

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We left my girlfriend's bathing suite and we called 5 times and was promised someone would call us back. That dis not happen and we had to leave a message with the hotel manager and still have not heard from them. The room was dirty and the bathroom is outdated for the price we paid for the room. I got stung by bees by the pool because the trash was not empty on a regular basis. The pool was dirty and the life guards spend more time talking with each other and on the cellphones then at the people in the pool. Waiting times in the restaurants were absolutely long. The bathrooms in the main room stunk. The coffee by the check in was not refilled on a regular basis and when we went to the restaurant to get a cup of coffee we waited 25 minutes before anybody came up to ask what we needed.
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 16일
Good Afternoon, Please allow me to apologize for our team not following up sooner. We were sold out this weekend and, while not an excuse, spread very thin. Please know if you ever have any issues with cleanliness, we have team members on site 24/7 that will correct any oversights that may have been made. We are currently in the process of updating our lodge-room bathrooms - we've completed about 1/4 thus far. Our pool trash is checked periodically throughout the day; however, as busy as we've been, its been hard to keep up with at times. We run a pool vacuum, with a suction rate of 9,000 GPH, every night for 8 hours; normally, it does an amazing job but as the leaves are beginning to fall, it can look unkept at times. Due to our increase in occupancy, our restaurant has had abnormally long wait times - I am sorry. The complimentary coffee, by the front desk, is kept full whenever the restaurant isn't open, but It takes approximately ten minutes to refill the carafes. We are diligently working to ramp up our staffing which sill subsequently alleviate many of the issues you encountered. Once again, I am sorry for our shortcomings during your visit, but I am confident, if you return, your experience would be vastly better. Have a great day!

10/10 - 훌륭해요

Philip

좋아요: 직원 및 서비스
2021년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at the Lodge and cabins many times. It's always a good experience
2021년 8월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 16일
Good Morning, Thank you for the 5/5 rating! We appreciate you taking the time to share a little about your recent experience and are happy that you always enjoy yourself while here. We hope to welcome you back as our guest soon! Have a great day!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Being out in nature was wonderful. Needed to clean bathroom when we arrived.
2021년 8월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 10일
Good Morning, Thank you for rating and sharing a little bit about your recent experience at Salt Fork. While we were happy to hear you enjoyed being out in nature, we must apologize for the condition of your bathroom. You should be here to relax, not clean and I am sorry for that. I hope we can welcome you back to improve upon this experience. Have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful and relaxing time at our favorite lodge. It never disappoints and look forward to our next visit!
2021년 7월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 2일
Good Afternoon, Thank you for taking the time to rate and review your recent Salt Fork experience. We were happy to hear that we are your favorite lodge; as well as that you had wonderful and relaying stay with us. We look forward to welcoming you back as our guest and if there is anything we could have done to get a 5/5 rating, just let us know and we will do just that during your next visit. Have a great day!

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My family stayed at the lodge. (1 adult, 4 children). The beds were comfortable, the room/bathroom could have been a little cleaner. The balcony wood was splintering off in places, some in large pieces, which was a little dangerous when you’re out there in bare feet. The outdoor and indoor pools were both fantastic! I just wish the outdoor pool was open later than 8 for families. (It’s open until 9 for adult only swim). We also enjoyed the game room. The beach was hard to find, it’s not clearly marked, but the beach and water were both clean and we enjoyed the two trips we took there during our stay. My biggest complaint was the lack of dining choices. Everywhere states that there are two options, the restaurant and the lounge. However, once you are there you see the sign on the lounge door which states you must be 21 to enter. That should be mentioned in the website, in the brochure etc. The only on-site dining option is the Timber Restaurant. Which doesn’t have that big of a menu. And it is pricy! Plus there is a 3% beatification fee on every meal, which I never read about anywhere. The pizza was very good! And not that bad in price. The nearest restaurant not onsite that we found was in Cambridge about 1/2 an hour away. Overall though we enjoyed our stay and were happy at the lodge. I would go back and stay again. Also I’d like to note that everyone we dealt with was nice and helpful as well.
Outdoor pool
Play area
Salt Fork Beach
Indoor pool
2021년 7월에 5박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 8월 19일
Good Morning Janice, Thank you for taking the time to rate our property, leaving a detailed review and sharing such wonderful pictures! Our lodge will be celebrating its 50th anniversary next year and is starting to show its age in many places. With that said, I'm happy to tell you many renovations have been completed and many more are on the way that will help blend the rustic feel of the lodge with a more modern aesthetic. The indoor and outdoor pools both are big draws to the lodge, as well as the Salt Fork beach which is the largest inland beach in the state of Ohio. Our F&B team is always looking for ways to improve; the menu is ever expanding and we try to stay in tune with what our guest enjoy. I'm glad you found our team members helpful and hope we have the opportunity to welcome you back on a future trip! Have a wonderful day!

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 30일
Good Morning Douglas, Thank you for the excellent rating! We were delighted to have you as our guest and hope we have the opportunity to welcome you back. Have a great day!

10/10 - 훌륭해요

Douglas E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 4박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 27일
Good Afternoon Doug, Thank you for the 10/10 rating! We appreciate your business and hope to welcome you back as our guest soon! Have a great day!

10/10 - 훌륭해요

james h

2021년 7월에 2박 숙박함

4/10 - 별로예요

Sarah

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The lodge is so welcoming and beautiful! Pool and other amenities are wonderful. Front desk and check in was amazing.Lounge and food/drinks wwere enjoyed by all!
2021년 7월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 20일
Good Morning, Thank you for the excellent rating and sharing a little bit about your experience at Salt Fork Lodge and Conference Center! Our indoor and outdoor pools are two of the biggest draws to our property, but there are plenty of other amenities and activities if you aren't a pool person. We were happy to hear that your check-in went seamlessly and that our front-desk team was amazing! Whether you're looking for a cold drink or a warm meal, our Wildlife Lounge or Timber's Restaurant has you covered. I hope we have the opportunity to welcome you back for another awesome stay! Have a wonderful day!

10/10 - 훌륭해요

Sandra A

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 13일
Good Morning William, Thank you for the 10/10 rating! We appreciate your business and hope we have the opportunity to welcome you back as our guest soon. Have a great day!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
While we enjoyed our time at the lodge (Thursday- Saturday) it is not a place we will visit again. First, I have no problem with rooms/decor being outdated. We didn’t come for a fancy hotel experience. However, when we arrived our hotel room door was ajar and the cleaning lady said there was a flood/pipe/sewage back up the day before. While the room looked clean there was a smell in the air. It would have been nice of the front desk to give us a heads up. The bathroom was not clean (shower/toilet) and the peeling paint throughout the room was not appealing. We did like the patio (ground floor) and the beds were comfy. Second, we came for the pool and of no fault of the lodge the weather was a bit cooler then usual. We tried to swim each day but the water was freezing. In talking with a lifeguard the pool is heated so I cannot for the life of me figure out why they would not have it heated over 4th of July with the forecast in the low 70s. My kids were chattering and we just couldn’t spend the amount of time we intended in the pool. For someone just wanting to lay out it was he great - but with kids not reasonable. We did swim in the indoor pool two days and it’s very nice, but one doesn’t hang around an indoor pool all day the same way. I didn’t understand why there were no towels at the indoor pool and it made it super inconvenient (I think you had to go to the front desk - no clue why). We spent more time then we had planned in the game room because of the weather and l
2021년 7월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 5일
Good Afternoon, Thank you for taking the time to leave such a detailed review of your recent visit to Salt Fork. I was happy to hear you enjoyed your time here, but I must apologize for letting you down with the condition of your room and for the problems we were encountering with our outdoor pool boiler. Our room are considered rustic, but there is no reason for the lack of cleanliness in your bathroom. I'm not sure how we messed up, but I will find out and make sure it doesn't happen moving forward. There have been many improvements made at the lodge over the last year or so and we have many more on the horizon that will help with address some of the datedness at the lodge. Our outdoor pool boiler was down for a couple days and parts had to be ordered - I am sorry you weren't able to enjoy it as much as you would have liked. However, we were able to get it up and running for the Fourth of July. Part of our COVID protocols that are still in place have us handing out pool towels at the outdoor pool entry and at the front desk for the indoor pool. You should have received an information sheet, regarding those protocols, at check in - I am sorry if you did not. On a brighter note, I was happy to hear that you enjoyed your patio and found the beds comfortable. Our rooms offer either a patio walk out or a balcony. We recently received new bedding packages for all 148 of our lodge rooms. I do hope you will change your mind about returning, as I'm confident, if you stayed again, it would be vastly better. If there is anything we can do to help facilitate that, please reach out and let us know. Have a great day!

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
All was great. Staff was very friendly except one lady which I didn’t catch her name. Was very rude when I asked if I could get another pool pass band. We stayed 4 days and she expected me to where that all 4 days.
2021년 6월에 3박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 7월 5일
Good Morning Jason, Thank you for the 10/10 rating and for sharing a little bit about your experience. While I was happy to hear everything was great and most of the staff were friendly, I must apologize for our team member dropping the hospitality ball when it came to getting you another pool-pass band - if you wanted a new band every time you went swimming, you should have got it. I will make sure of front-desk is aware of this, so no future guests will have the same type of encounter. I hope we have the opportunity to welcome you back as our guest soon! Have a great day!

10/10 - 훌륭해요

Elwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 6월 23일
Good Afternoon Elwood, Thank you for the excellent rating! We appreciate your review and hope to welcome you back soon for another 10/10 experience. Have a great day!

8/10 - 좋아요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 6월 21일
Good Afternoon Kristi, Thank you for taking the time to rate your experience at Salt Fork Lodge and Conference Center! If there is anything we could have down to warrant a 10/10 rating, we would welcome that information - we are always looking for ways to improve. Thanks again for your rating and I hope we have the opportunity to welcome you back an earn a 10/10. Have a wonderful day!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 6월 23일
Good Morning, Thank you for taking the time to review our property. If there is anything we could have done better or differently to attain a better rating, that information would greatly help us with continuing to make improvements. Have a wonderful day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice along the lake so peaceful. Restaurant is very good. Lodge and cabin are very nice.
2021년 5월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 6월 1일
Good Afternoon, Thank you for the excellent rating and taking the time to share a little bit about your experience here at Salt Fork! Our lodge boasts 148 guest rooms with views of either the woods or our outdoor pool. We also have 53 cabins nestled around the lake. Our restaurant and lounge are open daily and a great place to grab food or beverages. We hope to welcome you back as our guest soon! Have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for a quick getaway to relax or engage in outdoor activities across the state park!
2021년 5월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 5월 26일
Good Afternoon, Thank you for taking the time to rate and share a little bit about your recent trip to Salt fork! We were happy to hear that you enjoyed your quick getaway and were able to find time to relax, as well as engage in some, of the many, activities available throughout the park. If there is anything we could have done to warrant a 5/5 rating, we would welcome that information. I hope we have the opportunity to welcome you back and earn that 5/5! Have a great day!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the golf course, pools , marinas !
2021년 5월에 3박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 5월 31일
Good Afternoon, Thank you for rating and sharing a little bit about your Salt Fork experience. Our par-71 golf course spans 250 acres of rolling hills; it is, both, challenging and rewarding. Our indoor and outdoor pools are heated and offer a refreshing experience for those of all ages. Salt Fork and Sugartree Marina are great places for all of your boating and rental needs. If we could have improved anything with your visit to merit a 5/5 rating, we would be grateful if you shared that information. We are always trying to exceed our guests' expectations. I hope we can welcome you back to do just that. Have a wonderful day!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice getaway
Ohio State Parks provide great opportunities for a getaway. The somewhat remote location provides the serenity and peacefulness while also providing entertainment activities.
2021년 5월에 2박 숙박함
답변 제공: Matt F. Chief Engineer 님, 2021년 5월 17일
Good Afternoon Richard, Thank you for the 10/10 rating and giving a synopsis of our property! We are conveniently located right off of interstates 70 and 77 but once you arrive, you'll feel like you're in the middle of nowhere. While all of the Ohio State Parks make for a great getaway, Salt Fork boasts over 17,000 acres of land and just under 3,000 acres of water. This, coupled with the many activities and amenities we offer, makes our property one of the premier in the state. I hope we have the opportunity to welcome you back for another peaceful and entertaining weekend! Have a great day!