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Diamonds Mapenzi Beach - 다이아몬드 매펜지 비치 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 124개 이용 후기 중 69개" "
평점 8 - 좋아요. 124개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 6개" "
평점 4 - 별로예요. 124개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 4개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

Anna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Mixed feelings
Fairly low quality food,wine, and service. Otherwise good location and comfortable rooms.
2023년 12월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2024년 1월 20일
Dear Anna,Thank you for sharing your feedback. We are sorry to hear that the quality of food, wine, and service did not meet your expectations. It's valuable information for both the hotel management and potential future guests. If there are specific details you'd like to highlight or if there's anything else you'd like assistance with, feel free to provide more information. Your input helps in providing a well-rounded understanding of the guest experience.Thank you very much Warm regards Diamonds Mapenzi Beach Resort Management

10/10 - 훌륭해요

Pfleger

2023년 12월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2024년 2월 5일
Dear Pfleger,Thank you for your brief but positive review! We're glad to hear that you had a good experience. If there are any specific aspects or highlights you'd like to share or if you have any suggestions for improvement, feel free to let us know. We appreciate your recommendation and hope to welcome you back in the future. Safe travels! Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 9박 숙박함
답변 제공: Diamonds Mapenzi Beach Management 님, 2023년 12월 13일
Dear William,Thank you for your brief but positive review! We're glad to hear that you had a good experience. If there are any specific aspects or highlights you'd like to share or if you have any suggestions for improvement, feel free to let us know. We appreciate your recommendation and hope to welcome you back in the future. Safe travels!Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

Dominic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2023년 11월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 12월 3일
Dear Dominic,Thank you very much for your positive review! We are delighted to hear that you had a very good experience during your stay with us. Our team works hard to provide the best possible service, and your feedback is greatly appreciated.If there's anything specific you enjoyed or any areas where we can improve further, please feel free to let us know. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Once again, thank you for choosing us, and we hope to have the pleasure of hosting you again.Best regards,Diamonds Mapenzi Beach Resort Management

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and attentive to our needs. property was very clean
2023년 9월에 7박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 11월 9일
Dear Debra,Thank you for sharing your positive feedback! We're delighted to hear that our staff was very friendly and attentive to your needs. It's our goal to provide excellent service, and we're glad to know that we met your expectations.We also appreciate your note about the cleanliness of the property. Maintaining a clean and welcoming environment is a top priority for us.If there's anything specific you loved or any suggestions you have for future visits, feel free to share. Thank you for choosing us, and we hope to welcome you back for another wonderful experience!Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

Marielle

2023년 10월에 6박 숙박함
답변 제공: Diamonds Mapenzi Beach Management 님, 2023년 10월 27일
Dear Marielle,I would like to thank you to find the time to review us. We are much more than happy and extremely thrilled to know that you had an amazing time at the Diamonds Mapenzi Beach Zanzibar appreciating in particularly the great efficiency of our Team Players . Your great satisfaction with your important mention to the community, give us the power to do better and better every day to satisfy in all the aspect all our estimate Guest. With the whole Teams Players, we thank you once again hoping to welcome you personally with all my fellows in the next future. Kind regards . Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

Gamas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 eme année dans ce club avec un personnel toujours aussi à l’écoute. Les chambres sur la plage sont très bien.
2023년 10월에 7박 숙박함
답변 제공: Diamonds Mapenzi Beach Management 님, 2023년 10월 21일
Dear Gamas,We are very happy and thrilled with thanking you very much for the maximum of the score. We are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist perfekt. Unglaublich freundliche Mitarbeiter, fantastisch schön, man bekommt Wünsche von den Lippen abgelesen. Das Essen ist sehr lecker, abwechslungsreich und in sehr guter Qualität. Das Unterhaltungsprogramm haben wir nicht mit gemacht sah aber gut gemacht aus und war nicht aufdringlich. Für uns war er ein Urlaub im Paradies.
2023년 9월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 9월 15일
Dear Barbara,We are very happy and thrilled with thanking you very much for the maximum of the score. We are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Eduardo

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 7월에 7박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 8월 15일
Dear Eduardo,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing time at Diamonds Resort!!! We stayed for week and enjoyed every aspect of the resort. The reception staff including Ally were accommodating to all of our needs and questions. The food was outstanding Marwa, Victor and Abbas made sure all the food and drinks were top notch! Our boys loved all the food options and drinks!! The pool was our family favorite place! Rasheed did an amazing job with making sure we had towels and chairs for our pool time. All the bar staff and wait staff were accommodating! We will be back for sure!!! Thank you to everyone who helped us and made us feel like family while we were there! See you next time!!
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 8월 15일
Dear Annette,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Petter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 11박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 28일
Dear Petter,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Alex

Awesome
2023년 6월에 7박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Alex,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

juliette

가족 여행
좋아요: 숙박 시설 상태 및 시설
It’s far away from the loud streets of Stone Town and the crowded, popular beaches. Tucked away is this quaint resort that has a pool, seaside bungalows, and 2 restaurants. The buffet was great every day with many varied foods. The girl is on the east side and not too far a drive to mist day trip destinations. The staff were very friendly and tried their best to please. Once in a lifetime experiences and then a cozy, comfortable place to come back to…..nice!
2023년 6월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Juliette,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Martin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room/Cottage was superb - loks like a small African village which makes the atmosphere just perfect. Reception and dinning area same - like an African lodge. Food enough choices and tasty - super choices of fresh fruits, pasta and pancakes.
2023년 4월에 7박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 6월 2일
Dear Martin,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

2/10 - 너무 별로예요

Jesper

2023년 2월에 4박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Jesper,We thank you very much for the lower of the scores, we but is very difficult to replay to the community without any comments from your side. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

8/10 - 좋아요

Yamina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel établissement
Complexe hôtelier très agréable, de grands d’espaces de détente et des activités pour les plus jeunes ( Ping Pong, billard, jeux..) Les responsables sont très présents, les employés à l’écoute et aux petits soins Nous avons séjourné dans une villa sur la plage Proximité immédiate de la plage Très spacieuse ( nous étions 2 adultes et 2 enfants ) Le seul bémol c’est la plage ! Ne vous attendez pas à une plage paradisiaque avec sable blanc ce n’est pas du tout le cas, avec le phénomène des marées, elle n’est pas présente et quand elle revient c’est plein d’algues :-(
2023년 2월에 3박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Yamina,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smile of all people that work there . Excellent service , clean facility, exceptional food . Victor is amazing cheff .Compliments to the staff that works with him . Compliments to the waiters and waitress that work in the restorants .Compliments to the gardners for the beautiful flowers. Compliments to our cleaning room Eva for her grace and to the other like her that where working very hard . Everting was perfect ? No . What remains is a wonderful vacation . A constructive critic will be on the drinks 🍸 side . Needed more quality selection . Very unusual to do not have prosecco and if we have to pay a part for "Sanbuca" we expect something good. Instead was orrible and we couldn't not even drink but we had to pay . Like i said we enjoyed the vacation but the management has to do more for not felling in this mistakes. I will give a 4.5 in 5 stars 🌟 .
2023년 1월에 10박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Michele,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Jennifer

2023년 1월에 5박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Jennifer,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

4/10 - 별로예요

Peter

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The front office desk was working well.

8/10 - 좋아요

Valérie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super séjour à l’hôtel Mapenzi Diamonds
Super hôtel, superbe chambre donnant sur la mère de gents accueillants, souriants Et disponibles.
Chambre vue sur mer
Plage face à la chambre
Restaurant
2022년 10월에 4박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Valerie,We are thrilled and we thank you very much for the nearly maximum of the scores, we are happy to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Tafadzwa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best holiday I have had thus far 👌
2022년 9월에 5박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Tafadzwa,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 5박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 7월 16일
Dear Renee,We are very happy and we thank you very much for the maximum of the scores, we are thrilled to know that you had a wonderful time with us. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Marta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 8박 숙박함
답변 제공: Diamond Mapenzi Beach 님, 2022년 5월 14일
Dear Guest, Thank you staying at Diamond Mapenzi Beach Zanzibar. We are glad that we met your expectations during your stay with us. Hope to see you again soon. Regards, Victor Otieno Guest Service Manager

10/10 - 훌륭해요

Simon

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great time, thank you!
2022년 4월에 4박 숙박함
답변 제공: Diamond Mapenzi Beach 님, 2022년 5월 11일
Dear Simon, Thank you for your feedback. We are thrilled to know that you enjoyed your stay with us. We hope to see you soon once again. Regards, Victor Otieno Guest Service Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way to ensure your needs were satisfied.
2022년 4월에 6박 숙박함
답변 제공: Diamond Mapenzi Beach 님, 2022년 5월 11일
Dear Michael, Thank you for your review. It was absolute pleasure hosting you. We look forward to your next visit. Regards, Victor Otieno, Guest Service Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at Diamonds Mapenzi
Great staff
2022년 4월에 5박 숙박함
답변 제공: Emmanuel 님, 2022년 5월 6일
Thank you very much for your positive feedback hope to see for the next time.

8/10 - 좋아요

Miloud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agréable
Petit hôtel sympathique et agréable. Chambres propres, personnel attentionné. Restaurant correcte. La plage par contre pas top, la mer pleine d’algues.
2022년 2월에 4박 숙박함
답변 제공: Diamond Mapenzi Beach 님, 2022년 2월 28일
Dear Miloud, Thank you for choosing Diamond Mapenzi in your recent visit to Zanzibar. We are glad you enjoyed your stay with us which is what we strive to achieve. We hope to see you soon again. Regards, Diamond Mapenzi team

2/10 - 너무 별로예요

Rufus

2020년 3월에 3박 숙박함
답변 제공: Diamond Mapenzi Beach Resort Management 님, 2023년 11월 6일
Dear Rufus,We thank you very much for the lower of the scores, but is very difficult to replay to the community without any comments from your side. We hope to have a chance to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamond Mapenzi Beach Resort Management

10/10 - 훌륭해요

Jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toppenbra!
2020년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2020년 3월 9일
Dear Jennie, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

6/10 - 괜찮아요

H 님, Pretoria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's a beach front hotel! Pros: As it is a little higher than the beach, the beach boys would just bother you when you would go to the beach, when you are inside the hotel property they don't. They serve coconut water daily, and for it was a big plus! It's a big hotel, lots of sunbeds and places to hang around Cons: The beach was full of seaweed, and for the 8 days that I was there they just cleaned the excess on the sand just once. Other surrounding hotels did it more often. If you want fresh beach towels, you have to give them back the used ones till 6pm. As there is sun till 7pm, for me it was a problem, as I needed to cut short my day so I'd have fresh towels the next day. For a 4 star hotel, I wasn't expecting that. On Sundays and Thurdays nights, they serve dinner outside, with live music. It was really nice, except the music went till 10:15pm and 10:30pm, and it really bothered me, as I was jet lagged and wanted to sleep early, but the music was loud.
2020년 2월에 7박 숙박함
답변 제공: Hotel Management 님, 2020년 3월 2일
Dear H, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. However, please rest assured that we are looking into your constructive feedback and taking the appropriate measures to prevent future occurrences where possible in order to keep our high service standard for each guest. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to have a chance to welcome you once more at Diamonds Mapenzi Beach Resort in future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful two nights, we here my boyfriend. We were able to enjoy
2020년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 27일
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 21일
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kanonhotell på Zanzibar
Ett mkt bra hotell beläget direkt på stranden. Personalen var fantastisk, otroligt hjälpsam och trevlig. Hotellet kan definitivt rekommenderas. Vi bodde i bungalows på stranden vilket också rekommenderas starkt. Bra att veta är att det är mkt långgrunt och under lågvatten är det riktigt långt till "havet".
2019년 12월에 9박 숙박함
답변 제공: Hotel Management 님, 2019년 12월 25일
Dear Thomas, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

KORIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 8박 숙박함
답변 제공: Hotel Management 님, 2019년 12월 18일
Dear KORIN, Thank you very much for sharing your feedback. We are pleased to read your positive review scores and hope to have a chance to welcome you once again at Diamonds Mapenzi Beach Resort. Best regards Diamonds Mapenzi Beach Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CORRECTO Y BONITO
Estuve con mi pareja en este hotel un total de 2 noches en régimen de todo incluido. La verdad que al llegar nos decepcionamos un poco porque la zona de la piscina no es tanto como aparece en las fotos. Es bonita, pero más simple de lo que parece. También dio la casualidad que en el hotel en esos días habían hospedados unos clientes muy escandalosos que nada más el primer día nos saturaron, ya que hacían mucho ruido que llegaba hasta el bar de la playa (que está a 40 metros de la piscina). Esa misma noche (jueves) organizaron una cena alrededor de la piscina y poco a poco nos fue ganando el hotel. La comida es estupenda y variada. Y nuestra habitación (una superior), enorme y con todo lo necesario. Habían snacks y bebida durante todo el día tanto en el bar de la piscina como en el de la playa.
2019년 11월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 29일
Dear Valued Guest, Thank you very much for sharing your feedback. We are pleased to read your positive review and scores and hope to have a chance to welcome you once again at Diamonds Mapenzi Beach Resort. Best regards Diamonds Mapenzi Beach Management

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel til prisen
Fint hotel til prisen...
2019년 11월에 7박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 25일
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive comment and review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

Artur

2019년 11월에 6박 숙박함

10/10 - 훌륭해요

Henrik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Best Regards Diamonds Mapenzi Beach Team 님, 2019년 11월 8일
Dear Henrik Greeting from Diamionds Mapenzi Beach Resort Thank you very much, your Feedback is a gift for us and we are pleased to read your positive review score and constructive comments. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best Regards, Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 13박 숙박함
답변 제공: Best regards, Diamonds Mapenzi Beach Management 님, 2019년 11월 6일
Dear Guests Greeting from Diamonds Mapenzi Beach Resort Thank you very much for your kind and Your positive Feedback is a gift for us and we are pleased to read your positive review score and constructive comments. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort.

10/10 - 훌륭해요

Mr B

2019년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2020년 1월 16일
Dear Mr B, Your Feedback is a gift for us and we are pleased to read your positive review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

Ayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 days of relaxation
The resort is located about 1 hour from the airport on the east of the island. Don't make the mistake that we made in booking a hotel transfer directly from the hotel as they are obliged to use the in-house "Zanzitours" transfer service at $75. (We booked a local taxi for the return transfer at $40) We arrived at the hotel just after 15:00 local time which was after lunch time cut-off but we were invited to have lunch regardless - big thumbs up for that The hotel is about 25 years old and is beginning to look a little tired but it is a lovely nonetheless. Our room was nice: well appointed but again, needs a refresh. We had a beachside villa (room 145) which was probably the best located villa on the resort - closest villa to the main resort building and the beach club hut. Rooms 144 and 147 will also share this ideal location The food is delicious - drinks are plentiful (we took the all inclusive option) and service is friendly. However, step out onto the public beach and you are fair game for constant pestering from the locals, selling their wares and offering sightseeing tours and sailing trips (at reduced costs offered by the hotel) Entertainment is provided by the "animation team" led by Shuma, who are young, enthusiastic and linguistically talented - amongt them, they could converse with all Europeans guests and provided a number of activities for those who wanted to take part
2019년 9월에 10박 숙박함
답변 제공: Hotel Management 님, 2019년 11월 22일
Dear Ayla, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. However, please rest assured that we are looking into your comments and taking the appropriate measures to prevent future occurrences where possible to keep our standard. In fact, we are providing and recommend transfers via our external transportation partner ZanTours which fulfills all necessary legal and insured requirements and as well to provide the best possible comfort. We are continuously working on our general room maintenance in order to keep our standard and accommodation experience high. Please be informed that we have increased our room maintenance operation to avoid further inconveniences. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best Regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

Anjan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a visit
Excellent all inclusive
2019년 9월에 1박 숙박함
답변 제공: Ester 님, 2019년 9월 23일
Dear Anjan , Greetings from Diamonds Mapenzi Beach Resort Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. Your kind compliments about your stay have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. we are looking forward to welcome you back once more at Diamonds Mapenzi Resort in future. Best regards, Diamonds Mapenzi Beach Management.

10/10 - 훌륭해요

Mette Rauff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 6월 25일
Dear Mette Rauff, thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoy your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards.Your positive feedback/ review score is a gift for us. Your kind scores have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

2/10 - 너무 별로예요

foreigner 님, Dar es salaam

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were so many flying ants in the room at night when we came back from the pool. The hotel staffs were so slow to take action. I had to ask the reception to solve the problem many time. I will never stay here again.
2019년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 6월 16일
Dear Valued Guest, At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Every Feedback is a gift for us and we are very sad to read your review score and feedback. Please accept our apologize for the unexpected circumstances in the room. Please rest assured that we are looking into your comments about my team members, investigate and taking the appropriate measure to avoid future occurrence.Further training will take place in order to keep our high service standard for each guest. Again, thank you very much and we hope to get the chance to Welcome you once more at Diamonds Mapenzi Beach

4/10 - 별로예요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 4월 3일
Dear Valued Guest, we are very sad to read your review score. Unfortunately the score it is not clear for us and therefore we hope to get the chance to welcome you again at our beautiful resorts in order to make it up for you. Best regards, Diamonds Mapenzi Beach Resort Management

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien, rien de bien plus ...........................
2019년 3월에 7박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 26일
Dear valued guest, thank you very much for sharing your positive feedback about your recent stay with us. We are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un très bon moment passé dans cet hôtel seul bémol les Beach boys qui attendent sur la plage notre passage pour nous accoster et nous proposer une ballade , une visite de leur boutique.......
2019년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2019년 2월 25일
Dear Valued Guest, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. Please allow me to explain that the beaches are public in Zanzibar and unfortunately the resort has no jurisdiction over them, therefore our property provides a private ocean-front beach which is guarded by a professional security company and you may at all times feel absolutely secure while residing on the premises. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bel hotel, personnel très agréable et chalereux, quelques un parlent français. Le chef cuisinier s'adapte au demande particuliére (allergie, repas bébé...), menu variés et très bon. Des soirees a théme sont organisé 2fois par semaine, de nombreuse activités proposées. Parfait pour les familles! La plage un peu décevante a cause des marrés haute et basse.
2019년 2월에 9박 숙박함
답변 제공: Hotel Management 님, 2019년 2월 25일
Dear Valued Guest, thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoy your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards.Your Feedback is a gift for us and we are happy to read your positive comments and impressions about your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 5박 숙박함
답변 제공: Hotel Management 님, 2019년 4월 3일
Dear Valued Guest, Your Feedback is a gift for us and we are pleased to read your positive review score. Again, thank you very much and we are looking forward to welcome you again at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management

10/10 - 훌륭해요

Shevaughn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mapenzi and Diamond resorts Rock!
It was fabulous beginning to end. My happy place. Best Holliday ever.
2018년 12월에 19박 숙박함
답변 제공: Hotel Management 님, 2019년 1월 6일
Dear Shevaughn, thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoy your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards.Your Feedback is a gift for us and we are happy to read your positive comments and impressions about your stay. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management