허니문 스위트, 킹사이즈침대 1개, 테라스, 부분 바다 전망 | 객실에서 보이는 전망

잔지바르 팰리스 호텔 여행 후기

4 out of 5
잔지바르 팰리스 호텔
Kiponda area house number 831, Stone Town, Zanzibar Town

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 103개 이용 후기 중 74개" "
평점 8 - 좋아요. 103개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 103개 이용 후기 중 5개" "
평점 4 - 별로예요. 103개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 103개 이용 후기 중 1개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Jinha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2023년 8월에 2박 숙박함
답변 제공: Daniela 님, 2023년 8월 21일
Happy to hear, and thank you for your feedback!

10/10 - 훌륭해요

nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful old building with charm. Very friendly and helpful staff.
2024년 4월에 2박 숙박함
답변 제공: Daniela 님, 2024년 4월 18일
Thank you! We hope you come back.

10/10 - 훌륭해요

Samuel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the traditional Cousy nature it has. I did not like the fact it doesn’t have ramp access at the entrance and no elevator… UNESCO prevented that I understand but it makes it family unfriendly
2024년 2월에 3박 숙박함
답변 제공: Daniela 님, 2024년 4월 4일
Thank you for your feedback! While there are indeed some challenges associated with being in the historical center, we're glad to hear that you still enjoyed your experience.

10/10 - 훌륭해요

PATRICIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel est très agréable . Tout en étant dans le vieux centre , l'hôtel est très calme .De plus l'hôtel est décorée avec goûts .
2024년 3월에 2박 숙박함
답변 제공: Daniela 님, 2024년 3월 12일
Chère Patricia, merci beaucoup pour ce super commentaire. Nous sommes heureux que vous ayez apprécié votre séjour au Zanzibar Palace Hotel et espérons que vous reviendrez.

10/10 - 훌륭해요

Suzannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Daniela 님, 2024년 2월 22일
Thank you Suzannah. It was a pleasure meeting you and we all hope you come back!

10/10 - 훌륭해요

Christopher 님, Hermantown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were some of the nicest people I have ever met. Friendly, genuine and helpful! I can not say enough good things about the people who work at Zanzibar palace The location was within walking distance of everything we wanted, the breakfast was excellent
2023년 12월에 1박 숙박함
답변 제공: Daniela 님, 2024년 1월 4일
Thank you so much for sharing your experience: I will tell my colleagues. We hope you come back to visit us.

10/10 - 훌륭해요

Melika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Una gemma incastonata a Stone Town
L’hotel è davvero bello, curato e confortevole. Una perla in mezzo a Stone Town. La proprietaria Daniela è gentilissima e piena di consigli sui tour da fare e su come rendere il vostro soggiorno a Zanzibar speciale. Colazione ottima. Consiglio a tutti anche di provare la cena degustazione per assaporare i piatti tipici di questa meravigliosa isola.
2023년 12월에 1박 숙박함
답변 제공: Daniela 님, 2023년 12월 24일
Cara Melika, e' stato un piacere conoscervi e parlare con voi. Sono contenta abbiate trovato utili le nostre informazioni, e che vi sia piaciuta la nostra cena Swahili. Grazie di aver condiviso la vostra esperienza!

10/10 - 훌륭해요

Fahmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with very friendly staff
Great place with traditional touch and top location. Right in the heart of stone town. Very friendly and helpful, always happy to help. Would definitely stay again. I had a room with balcony which was very nice to watch the sun come up in the morning and see people go about their daily lives in stone town. Fantastic way to experience the real Zanzibar.
2023년 12월에 1박 숙박함
답변 제공: Daniela 님, 2023년 12월 13일
Dear Fahmy: thank you for sharing. We're happy that you enjoyed your stay and hope you come back soon!

8/10 - 좋아요

Takashi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly. If the room had a small table for Laptop work I would be happier.
2023년 11월에 3박 숙박함
답변 제공: Daniela 님, 2023년 12월 5일
Thank you for your feedback. And my apologies: we should have told you that we can provide a small table. Sorry about it.

8/10 - 좋아요

John 님, Lawrenceville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Daniela 님, 2023년 12월 24일
Thank you for your feedback!

10/10 - 훌륭해요

Anouska

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location-within walking distance of Darjani Market and Freddie Mercury’s house. The staff was attentive and helpful. The room I stayed in was huge and clean. It was 3 flights up but they help you with your luggage. They offer spa services which is done in a hotel suite. The massage I had was terrific. My only regret is I didn’t have more time there.
답변 제공: Daniela 님, 2023년 11월 24일
Thank you for sharing your experience. We're happy you enjoyed it and we hope you'll be back to spend more time!

10/10 - 훌륭해요

D

2023년 11월에 2박 숙박함
답변 제공: Daniela 님, 2023년 11월 14일
Thank you! We're happy you enjoyed your stay.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for one night and wish we stayed longer. Staff very friendly breakfast was delicious. Also included free pick up from airport.
2023년 10월에 1박 숙박함
답변 제공: Daniela 님, 2023년 10월 13일
Thank you. We also wish you had stayed longer: maybe next time!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couple on a tour
Very African style hotel where all rooms are individually decorated in an authentic way. Very friendly and service oriented staff especially the manager who were eager to help and give information. Good location. Nice breakfast
2023년 10월에 1박 숙박함
답변 제공: Daniela 님, 2023년 10월 13일
Dear William,Thank you for your great feedback. We always enjoy sharing information about Stone Town and Zanzibar. We hope to see you again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Entire room was filthy. Beds had mites and we started itching as soon as we laid down. The room was sprayed with pesticides and they kept the room closed which caused us to have difficulty breathing and respiratory distress. The odor of the pesticides were clearly present. In over 30 years and 65 countries, by far the worst hotel I've ever stayed in.
2023년 9월에 1박 숙박함
답변 제공: Daniela 님, 2023년 9월 25일
Well, this is certainly a unique experience! We highly value guest feedback, but this one takes the cake. Mites and pesticides? I'm afraid that's simply not accurate. While our windows are typically closed at night due to guest preferences for air conditioning, they are not sealed shut and can be opened at any time. After your extensive travels spanning 65 countries, it's quite an honor to receive recognition for providing such an unforgettable stay – particularly since you managed to spend the night without expressing any concerns to us.

8/10 - 좋아요

Kevin

2023년 8월에 1박 숙박함
답변 제공: Daniela 님, 2023년 8월 30일
Thank you, Kevin! Glad you enjoyed it.

4/10 - 별로예요

David

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Think before you book anything central stone town.
No yea or coffee facilities in room, Not enough change at reception to take cash to pay for things with USD, even though all prices were in USD. Chef did not know what a Caesar salad was, despite it being on the limited menu. I was served toast cut into squares, with lettuce (no dressing whatsoever) and two boiled eggs cut in half. That as it, nothing else at all as part of the Caesar salad. There is no lift and the top floor is 6 flights of steep stairs, not too much of a challenge for me. But worth keeping in mind. The noise from the infant school next door at 630am wakes you. You can hear everything on the streets around you, despite being on the top floor. And the various local Mosques broadcast the calling prayer VERY loudly as per their schedule. The bed was comfy, tv very limited and aircon very noisy.
2023년 8월에 2박 숙박함
답변 제공: Daniela 님, 2023년 8월 14일
Dear David,You definitely put an effort into writing this review, so it’s my duty to clarify everything.No coffee or tea in the room: true, which is why we do have 24/7 room service at no charge. Occasionally, we do run short on small bills, but we still accept credit cards (no surcharge) and local currency.The Cesar Salad was served with the dressing on the side. Probably different from what you’re getting at home.Stairs: yes! We’re proud to be located in a historical building, on 3 upper floors connected by wooden stairs (with a very good handrail). We’re very transparent about that.Noise: we’re in the heart of a city in a Muslim country, and they pray in the morning, sometimes loud. As guests here, we have to respect the local ways.Finally, we checked the AC was in perfect working order, so not sure what you mean.Kind regards,Daniela

10/10 - 훌륭해요

JEAN PIERRE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Très bon accueil. Hôte très sympathique et personnel serviable et gentil. Un chauffeur est venu nous chercher à l'aéroport. La suite était parfaite, très propre. Le petit déjeuner était d'une bonne qualité. Je recommande cet hôtel pour votre séjour à Stone Town surtout qu'il est proche de nombreux points de visite. Merci Daniela et à toute votre équipe !
2023년 8월에 2박 숙박함
답변 제공: Daniela 님, 2023년 8월 9일
Merci d'avoir pris le temps de partager votre avis! Nous sommes tous heureux que vous ayez apprécié votre séjour.

10/10 - 훌륭해요

Eric

2023년 7월에 1박 숙박함
답변 제공: Daniela 님, 2023년 8월 22일
Thank you, Eric!

10/10 - 훌륭해요

Josephine

2023년 7월에 1박 숙박함
답변 제공: Daniela 님, 2023년 8월 3일
Thank you for staying with us!

10/10 - 훌륭해요

Isabelle

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The staff was amazing! From the time we stepped into the hotel, everyone was so kind and accommodating! They even walked us to the restaurant where we were having dinner, so we wouldn’t get lost!! Beautiful establishment. Daniela, the hotel manager, was hospitable and showed her appreciation for the staff and guests!
2023년 7월에 1박 숙박함
답변 제공: Daniela 님, 2023년 7월 8일
Thank you Isabelle for sharing your feedback! We hope you can back to visit us.

8/10 - 좋아요

Peter 님, Sydney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in the centre of Stone Town. It is a more traditional style hotel with a lovely ambiance. Walking is easy and fun
2023년 6월에 3박 숙박함
답변 제공: Daniela 님, 2023년 7월 7일
Thank you for your feedback! We'll be happy to host you again.

10/10 - 훌륭해요

Musstanser

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place. Friendly management. The internet this time wasn’t great. The hotel is old but very livable. It’s close to everything.
2023년 6월에 1박 숙박함
답변 제공: Daniela 님, 2023년 6월 30일
Thank you for your feedback. We indeed have some minor issues with our Wi-Fi, luckily all solved now. We'll be happy to hose you again any time

10/10 - 훌륭해요

Dirk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an independent boutique hotel in the middle of Stonetown. It is a historic building from the 18th century, lovely restored but constrained by early architecture. Don't expect a Hilton. Like in European hotels, e.g., Florence, the rooms are tall and narrow, spotless, and wifi works. There is no elevator and no central air-conditioning. You have your individual unit, which is more than adequate and typical for Africa. The breakfast was lovely. Everything in StoneTown is within a five-minute walk. Remember, most StoneTown streets are too narrow for cars. There is no swimming in StoneTown; you have to go to the other side of the island or take a boat out for that. For me, there are two types of tourists: those that stay within the cocoon of chain hotels and venture out only for a few hours to see the sights, and there are those that seek an immersive experience and acknowledge a certain level of inconvenience due to local customs. Zanzibar Palace hotel is for the latter.
답변 제공: Daniela 님, 2023년 6월 30일
Wow!!! Thank you so much for taking the time to write this great feedback: totally spot on, I couldn't agree more on what makes the Zanzibar Palace Hotel special.

10/10 - 훌륭해요

Awtum

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at the Zanzibar Palace Hotel. It was a intimate hotel so you feel included and seen. Everyone of the staff I met (Lulu and Abdul) were wonderful. Any thing I needed , they provided a solution. Daniella is very hands on owner, which is great. Professional and knowledgable. She makes accommodations easy. I was a solo female traveler from the US so it was a great experience. My room was great. Design is a mix of vintage with a mixture of African, Persian, and Arabic influence. Lovely overall.
2023년 4월에 3박 숙박함
답변 제공: Daniela 님, 2023년 4월 9일
Thank you dear Awtum: it was a pleasure to meet you and I'll pass your comment to the team! All the best for your future travels: you're welcome here anytime!

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super schön, sehr großzügig, sauber, malerische Zimmer, freundliches Personal
답변 제공: Daniela 님, 2023년 3월 23일
Dear Tom, thank you for taking the time to send us this great feedback. We're happy you enjoyed your stay!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the ambiance. The staff was great, very helpful. I will definitely recommend to my family & friends.
2023년 3월에 2박 숙박함
답변 제공: Daniela 님, 2023년 3월 23일
And your family & friends (and you!) are welcome anytime! Thanks for your feedback

10/10 - 훌륭해요

Ming

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Stay
The stay was wonderful. Great host/manager, Daniela, took care of my needs and arranged local tour for me. Nice and yummy breakfast daily. The staff team took care of me and everyone was friendly.
2023년 2월에 5박 숙박함
답변 제공: Daniela 님, 2023년 3월 8일
Thank you so much for this great feedback. It was a pleasure helping you to explore and enjoy Stone Town. you're welcome back any time.

10/10 - 훌륭해요

Carmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow, total hidden gem! Both the staff and the proprietor were excellent. Our room was even more beautiful than the photos. Close to the markets and great shopping for treasures. We would stay again in a heartbeat 💗. Great breakfast too, it was included with our stay.
2023년 2월에 1박 숙박함
답변 제공: Daniela 님, 2023년 2월 7일
Dear Carmen, Thank you for this great feedback! It was a pleasure meeting you and your group and we're all happy you had a great stay.

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Daniela 님, 2023년 1월 12일
Thank you for taking the time to give us this review. We're happy you had a great experience!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Try it ;-)
A really unique and delicious hotel, with a service that makes you really feel at home. I have been here 2 times now and will definitely come back
2022년 11월에 1박 숙박함
답변 제공: Daniela 님, 2022년 12월 3일
Dear Brian,Always a pleasure to have you here! thank you for the great feedback and see you again soon.

10/10 - 훌륭해요

Reidun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sentralt i Stonetown
Koselig hotell med fin standard midt i Stonetown
2022년 11월에 1박 숙박함
답변 제공: Daniela 님, 2022년 11월 23일
Dear Reidun, thank you very much to find the time to write such positive feedback. The whole team will be happy to hear it!

10/10 - 훌륭해요

annabelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at the Zanzibar Palace hotel was magnificent. It was like staying with a beautiful family and as a solo traveler I felt safe and so welcome. It was so easy to book day tours through the manager based on her wonderful knowledge of all the great things to do in Zanzibar not just the popular tourist options. Having a great little restaurant and chef was also fantastic as a solo traveller if I did not feel like venturing out for dinner after a hard day exploring. Fresh jumbo prawns! My room was very large and cleaned immaculately each day and had an excellent safe to keep my valuables in. They will even do your laundry daily if you so wish for an incredibly low fee. I have never stayed at better accommodation!
2022년 9월에 6박 숙박함
답변 제공: Daniela 님, 2022년 10월 20일
Dear Annabelle, wow! Thank you for taking the time to write such a great and detailed review. I think you fully caught the essence of the Zanzibar Palace Hotel and our great team: to give our guests not just a nice place where to stay, but a wonderful experience in Stone Town and Zanzibar. You were a lovely guest to have and it was a pleasure meeting you. I know you live far away, but still hope you will come back one day!

8/10 - 좋아요

Junnalyn

2022년 9월에 1박 숙박함
답변 제공: Daniela 님, 2022년 9월 15일
Thank you!

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In the heart of Stone Town
Beautiful historical building in the heart of old town, but with a balcony view across the city. And great breakfast as well
2022년 8월에 1박 숙박함
답변 제공: Daniela 님, 2022년 8월 23일
Thank you for this great review! We're happy you enjoyed your stay and hope you come back

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in the centre of Stonetown. Unique historic property, Duria suite (honeymoon) was an amazing room with a stunning outdoor bathroom terrace overlooking the rooftops. Hotel restaurant was ok good but very quiet. Breakfast good. Staff friendly.
2022년 7월에 2박 숙박함
답변 제공: Daniela 님, 2022년 7월 24일
Dear David, Thank you for the feedback and happy you enjoyed your stay. And yes, you're perfectly right: the restaurant is usually tranquil as it's not open to the general public but only for our guests. Kind regards

10/10 - 훌륭해요

Miri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Defiantly going back
A unique hotel , with a special atmosphere.
2022년 7월에 2박 숙박함
답변 제공: Daniela 님, 2022년 7월 19일
Thank you, Miri for this great review. We come you come back to visit us!

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are SO acommodating and elevate the experience to the highest level. Stowed our luggage, opened the kitchen late, and were incredibly helpful in general.
2022년 6월에 2박 숙박함
답변 제공: Daniela 님, 2022년 7월 4일
Dear Ryan, Thank you for this great feedback. I'll definitely share it with the team as they are the key to ensuring a great experience for our guests. We hope you'll come back!

10/10 - 훌륭해요

Jean Remi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait pour une ou deux nuit a Stonetown
Hôtel idéal pour une arrivée / un départ à Zanzibar. Central, personnel au top, transfert aéroport inclus pour les membres premium Hôtels.com (et le chauffeur m'a attendu deux heures suite à un soucis au visa). Ils m'ont surclassé dans une suite ultraspacieuse sans que je ne demande et le petit déjeuner etait simple et bon. Bref, tout ce qu'on attend d'un hôtel !
2022년 6월에 1박 숙박함
답변 제공: Daniela 님, 2022년 6월 25일
Cher Jean Rémi, Merci pour ce super feedback! Ce fut un plaisir de vous avoir et nous espérons tous que vous reviendrez bientôt. Sincères amitiés, Daniela

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Speciel oplevelse
Speciel oplevelse lige fra modtagelsen, se den specielle indretning af værelset. Personalet var yderst hjælpsom Klart et hotel man bør opleve
2022년 2월에 2박 숙박함
답변 제공: Daniela 님, 2022년 2월 27일
Thank you, Brian, for your great feedback. It was actually a pleasure having you with us and hope you come back while touring the island!

10/10 - 훌륭해요

Lucy

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Ole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central romantic hotel in Stone town
Very nice hotel with exelent service. Central placement in Stone town. Very good for a few nigths stay. We would love to come back. Ole Boesgaard
2021년 11월에 2박 숙박함
답변 제공: Daniela 님, 2021년 12월 4일
Dear Ole, Thank you for your feedback and comment. I'll pass it on to the team: they'll be happy to hear you enjoyed your stay. You were excellent and very nice guests and we also hope you come back. And I hope you had a good flight home and the snow is not too bad!

10/10 - 훌륭해요

Mustafa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and decent. Italian lady in the front (probably the owner) takes care about each detail at the property. Located in the center of old town,close to the sights and easy to find.
2021년 9월에 1박 숙박함
답변 제공: Daniela 님, 2021년 9월 16일
Dear Mustafa, Thank you for your great feedback. We're all happy you had a great stay: I am the owner (the Italian lady), but it's the team who in the end takes care of all the details! We hope you come back soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful stay. Danielle and her team are very nice and nothing was trouble. I also had an amazing massage. Great value and I'd stay there again.
2021년 5월에 2박 숙박함
답변 제공: Daniela 님, 2021년 6월 12일
Thank you for this great feedback. We are happy you enjoyed your stay, and the massage! We hope you visit us again soon.

4/10 - 별로예요

Ana Paula

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decepcionado
Definitivamente o Hotel não condi com as fotos, velho e mal conservado também não faz juz ao preço. Localizado em uma área muito ruim, de difícil acesso e bastante perigosa.
2020년 11월에 1박 숙박함
답변 제공: Daniela 님, 2020년 11월 16일
Dear Ana, Thank you for taking the time to give us your feedback. We’re all very sorry you didn’t like your stay: we put all our efforts to ensure our guests enjoy the true Zanzibar atmosphere without waiving all modern comfort, but we will do extra maintenance to all the areas. Mostly, we’re sorry you didn’t feel safe in Stone Town, as it’s usually a very nice and secure place, with the local community committed to ensuring a great time for all tourists. We hope this will not prevent you from visiting our beautiful island again in the future. We wish you safe travels for the future!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful stay in Stonetown. Daniela has reached out to me when I booked to offer a car service from the airport and I knew from there that we would be well taken care of. We stayed in the Dunia (top suite) with a balcony that offered a panoramic view of the city. The room was lovely with a very comfortable bed and ample living space. We booked all of our excursions through the hotel and Daniela’s recommendations were spot on. We loved the spice plantation tour, and the visit to prison Island to meet the tortoise. We are also connected with a local guide who brought us on a private tour of the city. Food and service were spectacular and I would highly recommend this hotel for its unique charm, boutique experience right in the middle of the action!
2020년 3월에 3박 숙박함
답변 제공: Daniela 님, 2020년 3월 11일
Dear C., first of all thank you for writing this review. And such a great one! We all enjoyed having you here and, mostly, we were happy we could contribute to you having a great time. There are so many things to see and do in and around Stone Town, with its history and culture. We hope you'll come back to see even more.

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel in the heart of stone town
Great little hotel in stone town! Fantastic staff and service. No rooftop but plenty of options in walkable distance to enjoy the outdoors (eg zanzibar coffee house and walk to the main stone town beach). Would stay again!
2020년 2월에 1박 숙박함
답변 제공: Daniela 님, 2020년 2월 21일
Thank you, Megan, for taking the time of writing this great review! We all hope to see you back here again.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at the Palace
Wonderful small hotel right in the middle of the small winding streets of Stone Town. Rooms were very nice and the service and hospitality were first rate. Everyone was so nice and accommodating. Breakfasts and the one dinner we ate there were very tasty. Great people working there!
2019년 7월에 3박 숙박함
답변 제공: Daniela 님, 2019년 8월 3일
Hi Chad, Thank you very much for finding the time to give us this great feedback: I'll share it immediately with the team! It was a pleasure hosting you and we hope to see you again here in Stone Town. Kind regards, Daniela

8/10 - 좋아요

Mary L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Daniela 님, 2019년 6월 3일
Thank you, Mary! We hope to welcome you again soon.

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real gem in the heart of Stonetown
A real gem in the heart of Stonetown. Beautifully and very personally decorated rooms with all amenities. Fast wifi. Superfriendly owner and staff, really caring for you. A small and friendly boutique hotel which can be warmly recommended.
2019년 1월에 3박 숙박함
답변 제공: Daniela 님, 2019년 2월 6일
Thank you for your feedback, Hans. It was a pleasure having you here: after few days, you were part of the family. The whole team hopes to welcome you again soon!