Dear Dongeui, thank you for your review. We are sorry to hear that you didn´t have a more pleasant stay and would be happy to hear more feedback as to how we can improve. Best Regards,

Dear Youngju, thank you for your kind words and positive review, we are pleased that you enjoyed your stay here in Zürich. We hope we can welcome you back again in the future. Kind Regards

Dear Guest, Thank you for taking the time to write a review, we are glad you had a pleasant stay and hope we can welcome you back again. Best Regards

Dear Taehoon Thank you very much for your feedback. It is very important to know, what did you not like about our hotel. If we get critique, than we need the reason, only with your Information can we improve our Service and our hotel. If you have any question don`t hesitate contact me about our main hotel number or e-mail adress. Best regards Erik Zimmermann Resident Manager

Dear Juhwan We are very glade about your amazing feedback. The Fleming`s Hotel has an individual and a very modern style. You will find our bath shower concept with the special glass walls in every Fleming`s Hotel in Europe, because that is a typical sign of the company. We were delighted to welcome you in our hotel and we are looking forward to see you again. Best wishes from Zürich Erik Zimmermann Ass. Manager

Dear Guest, thank you for your review, we are glad to hear that for the most part you had a pleasant stay and hope we can welcome you back again in the future. Kind Regards,

Dear Marie Helene, thank you for such a positive review, we are delighted to hear that you had a pleasant stay with a large number of positives to take away. We will be sure to pass on your feedback to our front desk staff as we strive to ensure all our guests receive a high level of customer service. We hope that we can welcome you back here the next time you come to Zürich. Best Regards,

Dear Sergei, thank you for taking the time to write such a comprehensive review following your stay here. We will pass on your compliments to our front desk team. We are sorry that we do not have any russian TV channels on offer, we only have the basic package but are looking into seeing if we can upgrade to one with more selection. We hope we can welcome you back again in the future. Kind Regards

Dear Ahmet, thank you for your review, we are pleased that the location was a positive for you and that you were mostly happy with your stay. We hope to welcome you back again. Best Regards,

Dear Frederic, thank you for your review, we are pleased to hear that you enjoyed your stay and were completely satisfied with the service we had to offer. We hope we can welcome you back again in the future. Kind Regards,

Dear Bernie, thank you for taking the time to write such a positive review, we are happy to hear that you had a pleasant stay here and will pass on your praise to our front desk staff. We hope we can welcome you back again the next time you are in Zürich. Best Regards,

Dear Guest, thank you for your positive review, we are delighted to hear that you enjoyed your stay here and hope we can welcome you back again in the future. Kind Regards,

Dear Folke, thank you for your review. We are sorry to hear that you were not entirely satisfied with the hotel but hope we can welcome you back again regardless. Best Regards,

Dear Yanli, thank you for your feedback - we are happy to hear that you had a pleasant stay and hope we can welcome you back again in the future. Kind Regards,

Lieber Gast, vielen Dank für Ihre hervorragende Bewertung. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir würden uns freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit besten Grüßen, Ihr Fleming´s Hotel Zürich Team

Lieber Matthias, Wir danken Ihnen für Ihren Aufenthalt und dafür, dass Sie sich die Zeit für eine ausführliche Bewertung genommen haben. Es tut uns Leid für die Unannehmlichkeiten mit dem Fernsehgerät und das wir den Fehler nicht schnell genug beheben konnten. Wir würden uns freuen, Sie schon bald erneut in Zürich begrüssen zu dürfen und Sie beim nächsten Mal voll umfänglich von unserem Hotel überzeugen zu können. Freundliche Grüsse, Ihr Fleming´s Hotel Zürich Team

Dear Guest, thank you for your review, we are happy to hear that you had a pleasant stay. We hope to welcome you back again soon. Best Regards,

Dear Guest, thank you for your positive reply, we are delighted that you had a pleasant stay and hope we can welcome you back again in the future. Kind Regards,

Dear Guest, thank you for your review, we are pleased to hear you enjoyed your stay. We hope we can welcome you back again here in the future. Kind Regards,

Lieber Viktor, Wir danken Ihnen, dass Sie sich die Zeit für die gute Bewertung Ihres Aufenthaltes in Zürich genommen haben. Zufriedene Gäste sind die besten Botschafter für unser Hotel und motivieren unsere Mitarbeiter täglich aufs Neue. Gerne sind wir auch beim nächsten Mal wieder Ihre Gastgeber. Freundliche Grüsse, Ihr Fleming´s Hotel Zürich Team

Dear Henrik, Thank you for taking the time to write such a positive review, we are delighted that we were able to meet your expectations. We will pass on your praise to our front desk staff. We hope we can welcome you back again in the future. Kind Regards,

Dear Guest, thank you for your positive review, we are glad you had a pleasant stay and hope we can welcome you back again in the future. Best Regards,

Dear Guest, thank you for such a positive review following your stay here, we are delighted to hear that you had a pleasant stay. We hope we can welcome you back here the next time you are in Zürich. Kind Regards,

Dear Melody, thank you for your positive review, we are delighted that you had a pleasant stay. As you have noted the lift is indeed very small, unfortunately due to the architecture of the building we cannot make it any larger than it currently is. Due to the lack of demand, our restaurant was closed a year and a half ago and now we only have a small snack menu on offer. Once again many thanks, we hope we can welcome you back again in the future. Kind Regards,

Dear William, thank you for your feedback - the showers located centrally in the room is a design feature found in all the hotels in Flemings chain, though if we know in advance we can assign a room that has a curtain separating the bathroom from the rest of the room. Best Regards,

Dear Houri, thank you for your positive review, we are pleased the hear that you enjoyed your stay. We hope we can welcome you back again soon. Kind Regards,

Dear Guest, thank you for your review, we are delighted that you had a pleasant stay and hope we can welcome you back again in the future. Kind Regards,

Dear Nurcan, thank you for your positive review, we are happy you enjoyed your stay here and hope to welcome you back again in the future. Best Regards,

Dear Daniel, thank you for your review. We are sorry that you were not entirely satisfied and that the beds were too soft for your. We hope you had a safe onward journey following your stay here. Best Regards,

Dear Guest, thank you for your review, we are delighted that you enjoyed your stay here despite the tiny elevator. We hope we can welcome you back again in the future. Kind Regards,

Dear Joan, thank you for your positive feedback. We are pleased that you had an enjoyable stay here and hope we can welcome you back again in the future. Best Regards,

Dear Luigi, Thank you for your review, we are pleased to hear that for the most part you had a satisfactory experience here. We hope to welcome you back again in the future. Best Regards,

Dear Antonio, thank you for your positive review, we are delighted that you had such a pleasant stay and will pass your compliments on to our staff. We hope we can welcome you back again the next time you are in Zürich. Kind Regards,

Dear Guest, thank you for your positive feedback. We are sorry to hear that you did not have a satisfactory and apologise for the issues with the room and the facilities not working as they should. We hope that you were more comfortable in the second room you received and are glad that our staff met your expectations. We hope that depite your initial poor impression that we can welcome you back again at some point in the future. Best Regards,