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Novotel Gent Centrum

3.0 star property
Ghent hotel in Ghent City Centre with a fitness center and a sauna

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Gent Centrum

Pool
Reception
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
The price is ₩126,433
₩144,326 total
includes taxes & fees
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Double Room | Desk, soundproofing, free WiFi, bed sheets
B&B HOTEL Gent Centrum
Pet friendly
Free WiFi
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (585)
The price is ₩131,989
₩150,217 total
includes taxes & fees
Oct 13 - Oct 14
B&B HOTEL Gent Centrum

About the neighborhood

Map
Hoogpoort 52, Ghent, 9000

What's nearby

  • Ghent Town Hall - 2 min walk
  • Belfry of Ghent - 3 min walk
  • Ghent Christmas Market - 3 min walk
  • Gravensteen Castle - 4 min walk
  • Saint Bavo Cathedral - 4 min walk

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Amadeus 2 - ‬2 min walk
  • ‪Publika - ‬2 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪De Maecht van Ghent - ‬3 min walk

About this property

Novotel Gent Centrum

Hotel located in Ghent City Centre
Take advantage of a terrace, a garden, and an arcade/game room at Novotel Gent Centrum. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-in, luggage storage, and tour/ticket assistance
  • Meeting rooms, a front-desk safe, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 117 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Is Novotel Gent Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Gent Centrum?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on Oct 6, 2024 start from ₩126,433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Novotel Gent Centrum?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Gent Centrum?

Check-out is at 11 AM.

Where is Novotel Gent Centrum located?

Located in Ghent City Centre, this hotel is steps from Ghent Town Hall, Ghent Cloth Hall, and Belfry of Ghent. Masons' Guild Hall and St. Nicholas' Church are just steps away. Ghent-Dampoort Station is 19 minutes by foot.

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 1000 reviews" "
Rating 8 - Good. 463 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for centre.
Stayed 1 night in Jul 2024

8/10 Good

Meng, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Mozher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Very helpful!
Stayed 2 nights in Jun 2024

8/10 Good

Lewis

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

PRASHANT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean rooms and friendly staff. Breakfast is good too...
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Traveled with group
Disliked: Staff & service
Intruder and unprofessional staff
I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!
Stayed 4 nights in May 2024

8/10 Good

EITEL

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located
Stayed 2 nights in Mar 2024

6/10 Okay

Wesley, Eindhoven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and safe
Stayed 1 night in Mar 2024

8/10 Good

Lorelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center
The hotel has a perfect location for me. Its a 20 mins walk from the FLIX bus station. Its situated close to the center of Ghent. In front of the hotel are St Nicholas church, the Belfry of Ghent, St Bavos Cathedral. It is also close to a lot of restaurants and the canals. Eventhough the hotel is in the centrum area, its pretty quiet at night. The hotel staff are very welcoming. They allowed us to store our belongings before we checked in (came early than usual). The room we got is in the 4th floor (top floor), 1 queen bed and a sofa. Room is very spacious, rhey have a separate toilet and bath, which I find convenient. The only thing i can comment in the bathroom is that the bath tub is too deep. It would be hard for old guests to come in and out of the shower. They also provided coffee, tea, cola, beer and water in the room. Bed is very comfortable and the linens and pillow are of quality. Overall, my stay here is great. I wouldn't mind booking it again should I visit Ghent in my next travel.
Stayed 2 nights in Feb 2024

8/10 Good

Yolande

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Friendly staff
Stayed 3 nights in Jan 2024

8/10 Good

Beata

Stayed 3 nights in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for solo travellers
perfect location and amazing staff who go above and beyond. Very comfy and nice hotel in a breath taking spot.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je séjourne souvent dans cet hôtel et y suis toujours satisfaite. Très bon accueil ; meilleur petit-déjeuner de tous les Novotel) ; localisation au cœur de la ville et en été piscine extérieure ! Les chambres sont calmes et confortables bonne offre de chaînes TV/radio.
Stayed 1 night in Jan 2024

10/10 Excellent

Fatma esra

Stayed 1 night in Jan 2024

2/10 Terrible

Patrick

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert, East Amherst

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ioannis

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ghent Centrum is an excellent hotel, parking underneath and amazing sauna and steam room. Serda on reception was absolutely lovely , so friendly & helpful, she gave us an upgraded room.
Stayed 1 night in Oct 2023

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioning is not cold or I should say no cold air coming out just fan.
Stayed 2 nights in Sep 2023