Excellent Service Suites at Times Square

3.0 star property
Hotel with an indoor pool, steps from Berjaya Times Square

Choose dates to view prices

Photo gallery for Excellent Service Suites at Times Square

Indoor pool
Interior
Luxury Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, free cribs/infant beds
Luxury Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

5.4 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool
  • Gym
The current price is โ‚ฉ472,759
โ‚ฉ561,136 total
includes taxes & fees
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dishwasher
LCD TV
Pillow menu
Separate bedroom
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dishwasher
LCD TV
Pillow menu
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dishwasher
LCD TV
Pillow menu
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
  • 99 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Map
Jalan Imbi, Berjaya Times Square, Tower No. 1 East Wing, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • โ€ชTaste of Asia Food Court - โ€ฌ1 min walk
  • โ€ชHometown Hainan Coffee - โ€ฌ1 min walk
  • โ€ชArab Hadramot Restaurant ุนุฑุจ ุญุถุฑู…ูˆุช - โ€ฌ2 min walk
  • โ€ชBerjaya Cafe @ Berjaya Times Square Hotel - โ€ฌ1 min walk
  • โ€ชThe Castle Restaurant - โ€ฌ5 min walk

About this property

Excellent Service Suites at Times Square

Hotel near Berjaya Times Square
Pavilion Kuala Lumpur and KLCC Park are located near Excellent Service Suites at Times Square, which provides a poolside bar, a playground, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe and an elevator
Room features
All guestrooms at Excellent Service Suites at Times Square offer comforts such as pillow menus and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
Extra amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels and DVD players
  • Separate sitting areas, separate dining areas, and dishwashers

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 70 for children
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Spa

  • Spa services

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Reception, East Tower A]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 70 for adults and MYR 70 for children
  • Rollaway bed fee: MYR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Excellent Service Suites Times Square Hotel Kuala Lumpur
Excellent Service Suites Times Square Hotel
Excellent Service Suites Times Square Kuala Lumpur
Excellent Service Suites Times Square
Excellent Service Suites Times Square Apartment Kuala Lumpur
Excellent Service Suites Times Square Apartment
Excellent Service Suites Time
Excellent Service Suites at Times Square Hotel
Excellent Service Suites at Times Square Kuala Lumpur
Excellent Service Suites at Times Square Hotel Kuala Lumpur

Frequently asked questions

Does Excellent Service Suites at Times Square have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Excellent Service Suites at Times Square?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at Excellent Service Suites at Times Square on Jul 21, 2025 start from โ‚ฉ472,759, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellent Service Suites at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellent Service Suites at Times Square?

This property doesn't offer parking.

What time is check-in at Excellent Service Suites at Times Square?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Excellent Service Suites at Times Square?

Check-out is at noon.

Does Excellent Service Suites at Times Square provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, roundtrip fee applies.

Where is Excellent Service Suites at Times Square located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and Petaling Street are also within 1 mi (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes.

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Excellent Service Suites at Times Square Reviews

Reviews

5.4
Rating 10 - Excellent. 15 out of 63 reviews
Rating 8 - Good. 5 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 11 out of 63 reviews
Rating 2 - Terrible. 22 out of 63 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10

โ€ขNOT A HOTEL! BOOK AT YOUR OWN RISK โ€ขUnclear instructions that upon arrival you would need to call the "agent" for your room. โ€ขNumber stated was unreachable, forcing us to call Expedia.sg (calling back to SG = expensive) to get another contact number. โ€ขThe service was unacceptable, when we got through to the number that was given to us by Expedia.sg the person was rude and had absolutely no manners asking us "so what you want me to do! " when We only asked where we should go to check in. โ€ขPictures on Expedia are totally different from what the room actually looks like. (Yellow sheets, old dirty furniture (that looks like they would have bugs in them), dingy and dark. What was worse was that it was filled with the stale stench of cigarettes) โ€ขWas promised to check in at 2pm but was delayed and was only greeted with a unmade room at 3pm. โ€ขWe cancelled our reservation upon looking at the state of the room. The room is not worth saving that extra $100-200 for comfort and service.
Stayed 3 nights in Jul 2017

8/10

2/10

Room was dirty sheet was dirty etc don't book here I will never

6/10

4/10

old furniture, but the view is good.

10/10

๋ถ€ํ‚ท๋นˆ๋•…์— ์œ„์น˜ํ•˜์—ฌ ์‹œ๋‚ด๊ฐ€ ๊ฐ€๊น๊ณ  ์ž˜๋ž€์•Œ๋กœ๊ฐ€ ๋ฐ”๋กœ์˜†์— ์žˆ์–ด ์ข‹์•˜์Šต๋‹ˆ๋‹ค ์‡ผํ•‘๋ชฐ๋„ ๊ฐ™์ด ์žˆ์–ด ์ข‹์•˜๊ณ  ๋ฐฉ๋„ ๋„“๊ณ  ๊นจ๋—ํ•˜๊ณ  ์ „๋ง๋„ ์ข‹์•˜์Šต๋‹ˆ๋‹ค ์•„์ด๋“ค๊ณผ ๋†€๊ธฐ์— ์ˆ˜์˜์žฅ๋“ฑ ํŽธ์˜์‹œ์„ค ๋˜ํ•œ ์ข‹์•˜์Šต๋‹ˆ๋‹ค

10/10

ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€่ฆชๅˆ‡ใซ้ƒจๅฑ‹ใฎๅ†…่ฃ…ใ‚‚ๆ•™ใˆใฆ้ ‚ใใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ใ€‚ ใพใŸๅˆฉ็”จใ—ใŸใ„ใจๆ€ใ„ใพใ™ใ€‚

2/10

Pictures fr.o.m. Boking not the same as reallity. Dirty room. Do not rent this.

6/10

์„œ๋น„์Šค๊ฐ€ ์ •๋ง์ •๋ง ๋ณ„๋กœ์˜€์Šต๋‹ˆ๋‹ค. ํƒ€์ž„์Šคํ€˜์–ด์— ์žˆ์–ด์„œ ์œ„์น˜๋„ ์ข‹๊ณ  ๋ทฐ๋„ ์ข‹์•˜์ง€๋งŒ ๊ฐ€๊ตฌ๋‚˜ ๋ฐฉ์ƒํƒœ๋Š” ๋…ธํ›„ํ•œ ํŽธ์ž…๋‹ˆ๋‹ค. ๊ฐ™์€ ๊ฑด๋ฌผ์— ์„œ๋น„์Šค๋“œ ๋ ˆ์ง€๋˜์Šค์™€ ํ˜ธํ…”์ด ๊ฐ™์ด ์žˆ๋Š”๊ฑฐ๋ผ๊ณ  ํ•˜๋˜๋ฐ, ์‹œํ๋ฆฌํ‹ฐ ์•„์ €์”จ๋„ ์ €ํฌํ•œํ…Œ ์™œ ์ด ๋ ˆ์ง€๋˜์Šค๋กœ ์˜ˆ์•ฝ์„ ํ–ˆ๋ƒ๊ณ , ๋ชจ๋“  ์‚ฌ๋žŒ์ด ๋‚˜๊ฐˆ ๋•Œ๋งˆ๋‹ค ์ปดํ”Œ๋ ˆ์ธํ•œ๋‹ค๊ณ  ํ•˜๋˜๋ฐ ์ €๋„ ํ•˜๊ฒŒ ๋˜๋„ค์š”. ์ฒ˜์Œ์— ๊ฐ”์„ ๋•Œ ์—ฐ๋ฝ๋ฐ›์•„์„œ ์˜จ ๊ด€๋ฆฌ์ธ์ด ๋ฃธํ‚ค๋ฅผ ํ•˜๋‚˜๋งŒ ์ฃผ๊ณ  ๋””ํŒŒ์ง“ ํ˜„๊ธˆ์œผ๋กœ ๋‚ด๊ณ , ์ด๊ฒƒ์ €๊ฒƒ ์„ค๋ช…ํ•ด์ฃผ๊ณ  ๊ทธ๋Ÿฐ ๊ฑด ๋‹ค ๋ฉ€์ฉกํ–ˆ๋Š”๋ฐ ์™€์ดํŒŒ์ด ์ด๋ฆ„์ด๋ž‘ ๋น„๋ฒˆ์„ ์•ˆ๊ฐ€๋ฅด์ณ์ค˜์„œ ์ „ํ™”๋ฅผ ํ–ˆ๋Š”๋ฐ ๊ทธ๊ฒƒ๋„ ์ž˜๋ชป๋œ ๊ฑธ ๊ฐ€๋ฅด์ณ์คฌ์—ˆ๊ณ , ๋‹ค์‹œ ์—ฐ๋ฝํ–ˆ์„ ๋•Œ๋Š” 10๋ฒˆ์„ ๊ฑธ์–ด๋„ ์ „ํ™”๋ฅผ ์•ˆ๋ฐ›๊ณ  ๋ฌธ์ž๋„ ๋‹ต์žฅ์ด ์—†์–ด์„œ ๊ทผ ์ดํ‹€๋™์•ˆ ์™€์ดํŒŒ์ด ์—†์ด ์‚ด์•˜์Šต๋‹ˆ๋‹ค. ๊ฑฐ๊ธฐ๋‹ค ์ˆ˜์˜์žฅ์„ ์ด์šฉํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ํ•ด์„œ ๊ฐ”๋Š”๋ฐ ์„œ๋น„์Šค๋ ˆ์ง€๋˜์Šค ์ด์šฉ๊ฐ์„ ์•ˆ๋œ๋‹ค๊ณ  ํ•˜๋”๋ผ๊ตฌ์š”. ์‹œํŠธ๋„ ํƒ€์›”๋„ ์•ˆ๊ฐˆ์•„์ฃผ๊ณ  ์นจ๋Œ€๋Š” ์Šคํ”„๋ง์ด ์˜ค๋ž˜๋˜์„œ ๊ทธ๋Ÿฐ์ง€ ์‚๊ทธ๋•๊ฑฐ๋ฆฌ๋Š” ๊ฑธ ๋„˜์–ด์„œ ์Šคํ”„๋ง ๋พฐ์กฑํ•œ ๋ถ€๋ถ„์ด ๋‚˜์™€ ์žˆ์—ˆ์–ด์š”. ์—ฌํŠผ ์ •๋ง ๋ณ„๋กœ์˜€์Šต๋‹ˆ๋‹ค.

6/10

I booked a single bedroom with 1 king size bed and 1 single bed but the hotel give me a room with 2 single beds. Then they offered me with breakfast ( for 2 persons only) and a very thin matress. It is really un-comfortable for 3 adults. Really unsatisfactory.

2/10

First experince staying a apartment instead of a hotel. very much recommended that u stay at berjaya time square hotel instead of service apartment at berjaya time square. please be prepared that there is no room service as there is no phone in the room and you have to pay for your parking fee( we paid RM36 for 1.5day) . there is a hand soap if u dun bring ur toiletries for shower (luckily i brought mine). good luck to all hv choose Excellent Suites at Times Square...its so not Excellent after all

4/10

4/10

Very Bad

10/10

Nice enviroment ! i love the mall and view of kl tower n twin tower! My agent upgrade my room to a bigger room due to some problem in that room. definitely come back again .

8/10

very nice hotel,close to the shopping complex n the room very safe,silent n clean..i like the hotel

2/10

ใƒ›ใƒ†ใƒซใจๆ€ใฃใŸใ‚‰ใ€ใ‚ขใƒ‘ใƒผใƒˆใƒกใƒณใƒˆใงใ€้ตใง้–‹ใ‹ใชใใชใฃใฆๅคงๅค‰ใชๆ€ใ„ใ‚’ไฝ•ๅบฆใ‹ใ—ใŸใ€‚ ้ƒจๅฑ‹ใฎๆŽƒ้™คใ‚‚่กŒใๅฑŠใ„ใฆใชใใ€ใƒใƒƒใƒˆใ‚‚ๆฑšใใฆไฝฟ็”จไธๅฏใ€‚ ๆด—้ขๅฐใ‚‚ใ€ๆฐดใŒๆบœใพใฃใฆใ€ใชใ‹ใชใ‹ๆตใ‚Œใฆใ„ใ‹ใšโ€ฅ ้ƒจๅฑ‹ใฎๅบƒใ•ใจใ€๏ผ”๏ผ‘้šŽใงใƒญใ‚ฑใƒผใ‚ทใƒงใƒณใ ใ‘ใฏใ‚ˆใ‹ใฃใŸใ€‚ ๆฌกๅ›žใฏใ€ๆณŠใพใ‚‰ใชใ„ใ€‚

6/10

6/10

ๆŽƒ้™คใŒใ“ใชใ„ ๏ฝ—๏ฝ‰๏ฝ†๏ฝ‰ใŒ้ƒจๅฑ‹ใซใ‚ˆใฃใฆ้›ปๆณขใŒๅฑŠใ‹ใชใ„

6/10

I booked an apartment through venere for a week in march for me and my family. A change in flight plans required me to book an additional day. I called the number provided in the venere invoice and made arrangements to extend the stay by 1 day and agreed to pay extra for it. When I got to the apartment complex, the rooms were not ready. The booking agent stated that the number on the venere invoice doesn't belong to them. I had two small children with me and no place to stay. Shockingly incompetent. Eventually we were sent to our apartment, which has was old, smelly and generally dirty. The only redeeming feature was the attached mall and the location. Never again.

6/10

The manager Karim went above and beyond to help us enjoy our stay - but the older room let us down a few times. The location was awesome and the hotel pool was really world class. We have a really large 2 bedroom suite with awesome views - at first we were really impressed. But in the light of day the room was very dated and dirty. It appeared to have poo on the toilet walls and cigarette ash in the corner of the bathroom. The internet didnt work! Karim tried many times to get it working or log us into other suites but we never got there. Which was a massive inconvenience. The kids were excited by the giant plasma tv - but it too didnt work and was replaced by an older box style which didnt work for the first day. The manager Karim really was a great guy who really looked after us!

2/10

Vary bad no service at all Too dirty no staf taxi drivers don't know it not hotel

6/10

Good location, easy to get food, lots of store around. only the room cleanliness need to improve

2/10

This is the worst ever stay I've had booking through hotels.com. This is not managed by the Berjaya Times Square even though some facilities are co-shared. The apartment is owned 3rd party by Dnata travel group that have an office in Times Square. I paid for 3 single beds and 1 queen bed as advertised by hotels.com. However, there were only 2 single beds and 1 queen bed. This is unacceptable as one of us had to sleep on the couch. We were only allowed to check in past 2.30pm as they had not prepared the room on time. Additionally, they did not accept card payment at all. We had to pay the full amount upfront including the deposit. We were not given any options whatsoever. This place is atrocious and no one should patronise this scam of a service.

2/10

้ƒจๅฑ‹ใซๅ‚™ใˆไป˜ใ‘ใฆใ‚ใ‚‹ในใใ‚‚ใฎใŒๅœงๅ€’็š„ใซ่ถณใ‚Šใฆใ„ใชใ„ใ€‚็„กๆ–™ใฎWi-FiใŒไฝฟใˆใ‚‹ใฏใšใ ใฃใŸใฎใซใ€ไปฒไป‹ใฎไบบใซใ„ใใ‚‰ๅ•ใ„ๅˆใ‚ใ›ใฆใ‚‚Wi-Fiใฎๆƒ…ๅ ฑใ‚’ๆ•™ใˆใฆใ‚‚ใ‚‰ใˆใชใ‹ใฃใŸใ€‚็ทๅˆ็š„ใซๆœ€ๆ‚ชใ€‚

2/10

๋ฒ„์ž์•ผ ํ˜ธํ…”์ธ์ค„ ์•Œ๊ณ  ์˜ˆ์•ฝ์„ ์ž˜๋ชปํ•œ ๊ฒƒ์„ ์‹œ์ž‘์œผ๋กœ ๋งŽ์€ ํ›„ํšŒ๊ฐ€ ์žˆ์—ˆ์Œ. ๋ฆฌ์…‰์…˜์ด ๋ณ„๋„๋กœ ์—†๊ณ , ์‡ผํ•‘๋ชฐ 6์ธต์˜ ์—ฌํ–‰์‚ฌ ๊ฐ™์€ ๊ณณ์— ์–ด๋ ต๊ฒŒ ์ฐพ์•„๊ฐ€์„œ ๋‹ด๋‹น์ž๋ฅผ ํ•œ์ฐธ์ด๋‚˜ ๊ธฐ๋‹ค๋ ค์„œ ๋ฐฉ์„ ๋ฐฐ์ •๋ฐ›์•˜์Œ. ์™ ์ง€ ๋ถˆ๋ฒ•์ ์ธ ์ˆ™์†Œ๊ฐ™์€ ์ธ์ƒ์„ ๋ฐ›์•„์„œ ๋‹ค์‹œ ์ด์šฉํ•  ์ผ์€ ์—†์„ ๊ฒƒ ๊ฐ™์Œ. ํŠนํžˆ ๋ฒ„์ž์•ผ suite service ๊ฑด๋ฌผ 1์ธต์œผ๋กœ ๊ฐ”์„ ๋•Œ, ์•„๋ฌด๋Ÿฐ ๊ตฌ์ฒด์ ์ธ ์•ˆ๋‚ด ๋˜๋Š” ์ •๋ณด๊ฐ€ ์—†์–ด ์ฒ˜์Œ ๊ฐ€๋Š” ์‚ฌ๋žŒ์ด ๋‹นํ˜น์Šค๋Ÿฌ์šธ ์ˆ˜ ์žˆ์„ ๊ฒƒ์ž„.