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The Pontchartrain Hotel

4.0 star property
Pet-friendly New Orleans hotel connected to a rail/subway station, a quick walk to Magazine Street

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Pontchartrain Hotel

Property entrance
Terrace/patio
2 bars/lounges, rooftop bar
View from property
Deluxe Room, 2 Queen Beds (Euterpe) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
The price is ₩183,152
₩247,082 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Room, 1 King Bed (Clio)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Clio)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Euterpe)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Erato)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Bathrobes
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • National World War II Museum - 16 min walk
  • Ernest N. Morial Convention Center - 3 min drive
  • Port of New Orleans - 3 min drive
  • Caesars Superdome - 3 min drive
  • Caesars New Orleans Casino - 4 min drive

Getting around

  • St. Charles at Josephine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hot Tin - ‬1 min walk
  • ‪Burger King - ‬6 min walk
  • ‪HiVolt Coffee - ‬9 min walk
  • ‪Lucky's Bar - ‬8 min walk
  • ‪Lula Restaurant Distillery - ‬7 min walk

About this property

The Pontchartrain Hotel

Upscale hotel near Magazine Street
Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and 1 meeting room
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Luggage storage, tour/ticket assistance, and laundry services
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, The Pontchartrain Hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Sep 30, 2024 start from ₩183,152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

The Pontchartrain Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Classic historical property but could seriously use some up updating.
Stayed 1 night in Sep 2024

6/10 Okay

Rajendra

Liked: Property conditions & facilities
Disliked: Staff & service
Stay was ok
Stayed 2 nights in Sep 2024

6/10 Okay

Cristy

Stayed 1 night in Jul 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, despite being a bit old. Great location and great staff.
Stayed 3 nights in Sep 2024

8/10 Good

Michele

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Lindsey

Stayed 2 nights in Aug 2024

10/10 Excellent

Yaaqob

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious! Comfy beds. Good atmosphere, Nice restaurant attached.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shane

Liked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Eusebio

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

raiven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly and helpful staff. On site restaurants were very convenient- i only had breakfast becuse i was in town for family and ate most meals with them. When i return to New Orleans, i will definitely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Traveled with partner
Liked: Amenities
House keeping never serviced our room the 3 days we were there.
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Staff & service, amenities
Nice vibe and bar scene, staff very friendly and helpful. Rooms have seen better days. Housekeeping could be better, furniture needed a good dusting. Overall would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Aaliyah

Traveled with partner
Liked: Staff & service, amenities
This cute hotel was adorable and had me fully emerged in New Orleans and I loved it ! We caught thr trolly to bourbon nightly and walked to frenchmen street. I had my Birthday dinner at Jack Rose and loveed it ! The vibe was everything the drinks were great I had a come get it bay ! I lobed the rosemary lamb chops and my baby had the fettuccine Nero ( black noodle alfredo pasta and it was good and the best thing was the rabbit sausage… On my birthday I went to the Hot Tin cafe . The rooftoop bar that we seen the whole town came to conquer. Everynight the line was long outside the elevator.. the view was amazing and it was just a vibe but not very big so just be aware.
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was first rate. Iconic ambience in the Garden District with an excellent jazz shows nightly in the Bayou Bar. What's not to like?
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 2 nights in Jul 2024

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic flair & convinces to breakfast and night life.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim, ALTOONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Perfect for a quick weekend.
Stayed 1 night in Jul 2024

10/10 Excellent

Shaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing bars and amazing food. It was a one stop shop and I would have been happy to never leave the hotel as the amenities were that great. Will definitely recommend this hotel to anyone staying in NOLA and would love to stay here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love… Love… LOVED IT!
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Great location to the Garden District. The room was very well decorated and air conditioning worked great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Siomara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Sydney

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was very old New Orleans! Love seeing my city like that, not very often you do!
Stayed 1 night in Jun 2024

6/10 Okay

Terisa, Ruston

Liked: Cleanliness
Stayed 2 nights in Jun 2024