숙박 시설 정면

플라야 투르케사 오션 클럽 여행 후기

플라야 투르케사 오션 클럽
Avenida Alemania, Los Corales, Punta Cana, La Altagracia

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 40개 이용 후기 중 14개" "
평점 8 - 좋아요. 40개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 40개 이용 후기 중 8개" "
평점 4 - 별로예요. 40개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 40개 이용 후기 중 0개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

6/10 - 괜찮아요

Manuel

별로예요: 편의 시설/서비스
They need to get rid of the people that stand across the street. They harass you every day for you to spend money, it’s annoying, horrible look for the hotel.
2023년 11월에 4박 숙박함
답변 제공: Katya 님, 2023년 12월 4일
Dear Manuel, thank you for taking the time to share a review of your stay. Your feedback is much appreciated and we will raise this question with the administration of the property. Thank you!

10/10 - 훌륭해요

sheila

2023년 6월에 5박 숙박함
답변 제공: Katya 님, 2023년 7월 14일
Thank you for choosing Playa Turquesa Ocean Club for your stay, Sheila! We are pleased to read you have enjoyed your vacations with us and look forward to welcoming you again in the future.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 객실의 편안함
Peaceful Punta Cana
Lovely location on a quieter stretch of the beach. Beautiful, clean and quiet apartment near some lovely restaurants. Would recommend to anyone seeking a more intimate vacation than what is offered by the all-inclusive hotels near by. Other residence were friendly and polite.
2021년 10월에 2박 숙박함
답변 제공: Katya 님, 2021년 10월 21일
Dear Katherine, we are delighted to read you have enjoyed your vacations at Playa Turquesa Ocean Club. We are happy that we have been able to meet your expectations and that you have made the most out of our location and the peaceful comfort of the property. It was a pleasure to be your host and we look forward to welcoming you again in the future. Thank you for choosing us. Kind regards,

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: Katya, PTOC Team 님, 2019년 7월 17일
Dear Cynthia, Thank you for taking the time to share you feedback with us! Hope you've enjoyed your vacations and we look forward to welcoming you to Playa Turquesa Ocean Club again! Best regards

8/10 - 좋아요

Ben 님, Montreal

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Spacious condo close to the beach perfect for a family of 5 or 6.
2019년 4월에 4박 숙박함
답변 제공: Katya, PTOC Team 님, 2019년 4월 29일
Dear Ben, Thank you very much for your feedback! We appreciate you taking the time to share your experience online! We'd like to thank you for choosing us for your vacations and we hope you've had the change to create some lovely memories at Playa Turquesa Ocean Club! Best,

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The place is beautiful but the communication was not the best. Internet was not working for the first two days. Extra Garbage bags were not available. Other than that the place is beautiful and clean!
2019년 4월에 4박 숙박함
답변 제공: Katya, Guest Relations Manager 님, 2019년 5월 3일
Dear guest, Thank you very much for taking the time to share your opinion online! As it makes us happy to read that you´ve found our grounds beautiful, it also makes us sad to read about the inconveniences you´ve experienced. There was a central shortcut of power in the area which damaged some of the installations and our team worked really hard to restore everything asap. We understand that some units have been more affected than others but we´d like you to know that we did everything in our power to resolve this issue as quickly as possible and we sincerely apologize for the inconvenienced caused meanwhile. It surprised us to read about your impressions regarding communication. We are always available for assistance via the message centre here on Expedia and we also provide guests with our contact number on-site in case they need any type of assistance. There is also a concierge on-site and a reception desk opened all day every day. We always encourage guests to contact us with any question or needs they might have, as we really strive to provide an excellent experience. We hope to have the chance of welcoming you again to the property so that we can make up for those first impressions and really offer you the carefree vacations that you deserve. Thank you very much for choosing us as your vacations destination, Sunny regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice grounds. Older property. Paying electricity separately at end of stay was a surprise.
2019년 2월에 2박 숙박함
답변 제공: Katya from PTOC Team 님, 2019년 2월 12일
Dear guest, Thank you very much for taking the time to share your feedback! We appreciate it! We encourage all guests to always read the full descriptions of the properties, we value transparency and always strive to keep our guests informed. We hope to have the privilege of welcoming you again in the future! Best regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice, I did not realize this is a condo complex and you are rending someone's condo. They were big and clean. Two bedrooms and two baths. We did not need it but if you wanted it cleaned while you were there that would be extra and the electric was charged in addition to the fees paid online, like $25 for 3 days (cash only) and we were being frugal with the lights and AC. Pool was kind of cloudy so we did not use them. There was a nearby store that was very handy. The beachside bar was good and had food. All in all it was good and I would go there again.
2019년 2월에 3박 숙박함
답변 제공: Katya from PTOC Team 님, 2019년 2월 8일
Dear guest, Thank you very much for taking the time to share your experience online! We appreciate it and it means a lot! Yes, we are a beachfront apartment vacation rental community and we always encourage all travellers to carefully read all the information we provide on our profiles so that everyone is well informed. Quality assistance is really important, that's why we're always at our clients' disposal. We hope that you've had the chance to create some wonderful memories here and if you ever decide to visit us again, it would truly be a pleasure to be your hosts. Best regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was very clean and staff was very helpful. Nice access to beach and to local market
2019년 1월에 4박 숙박함
답변 제공: Katya, Customer Relations Manager 님, 2019년 1월 6일
Dear guest, Happy New Year! Thank you for choosing us for your vacations and for taking the time to share your experience online with us and future guests. It means a lot and we appreciate it. We hope to have the chance of welcoming you again to Playa Turquesa Ocean Club! Best regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Employees were great! Our room was close to gate and bars so the live music from a close bar was very loud at night. This was disappointing.
2018년 12월에 6박 숙박함
답변 제공: PTOC Team 님, 2019년 1월 3일
Dear guest, Thank you for choosing us or your vacations and for taking the time to share your experience, we appreciate it! We are pleased to read that you've enjoyed the property and found our staff helpful. Please, accept our apologies for the inconveniences you've experienced with the night of live music from a bar nearby. We're really sorry. Thank you once again for your feedback, We hope to have the pleasure of welcoming you here again, Best regards,

10/10 - 훌륭해요

gustavo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom local
No geral foi boa. Falta apenas o site esclarecer que não funciona exatamente como hotel. Não há limpeza, troca de toalhas,nem reposição de produtos. Tb é necessário pagar a energia consumida. Ficamos dois dias e pagamos 28 dólares pelo consumo, no momento do checkout. O mar ali da area não é convidativo, mas da pra curtir a praia mesmo assim. A área da piscina é bem legal. Tem um supermercado e restaurantes bons bem ao lado.No supermercado tem um senhor que vende a excursão pra Saona por U$ 60. O hotel oferece um serviço de transfer gratuito do aeroporto. Mas não sei bem como marca. Só descobri na hora do check-out.
2018년 12월에 3박 숙박함
답변 제공: PTOC Team 님, 2018년 12월 19일
Dear Gustavo, Thank you for taking the time to share your experience with us! We are indeed not a hotel but an apartment rental vacation property. Our policies and rules are included in our profile and we encourage all of the guests to read that info carefully (not only booking with us but with any property). We value transparency and we believe that our guests should be well informed always. That´s why we would like to make a correction and inform that we do not offer free airport transfer, it has an extra cost as we operate with a partner company. We are happy to read that overall you´ve enjoyed your vacations and we hope to have the pleasure of welcoming you again in the future, Thank you!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 12월에 1박 숙박함
답변 제공: PTOC Team 님, 2018년 12월 4일
Thank you for choosing us for your vacations and for sharing a rating. We wish this was a more detailed feedback so that we can make improvements for future guests. Thank you.

8/10 - 좋아요

Elliott 님, Florida

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I like the fact it has a kitchen and a grocery store on property
2018년 11월에 4박 숙박함
답변 제공: Katya Dimova, Customer Service 님, 2018년 11월 15일
Dear Elliott, Thank you very much for taking the time to share your experience with us. We´re happy to read that you´ve enjoyed your vacations and you´ve found our facilities and services satisfactory. Thank you very much for choosing us for your vacations, we hope to have the pleasure of welcoming you again in the future, Best regards,

10/10 - 훌륭해요

DANIEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel!!
Nice hotel!!
2018년 11월에 2박 숙박함
답변 제공: PTOC Team 님, 2018년 11월 7일
Dear Daniel, Thank you very much for your feedback! We are pleased to read that you´ve liked our property and that you´ve enjoyed your vacations! We hope to have the pleasure of welcoming you again in the future, Best regards,

10/10 - 훌륭해요

Marcelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otimo lugar
temos que lembrar que a energia elétrica não esta incluída e tem que pagar a parte
2018년 10월에 7박 숙박함
답변 제공: PTOC Team 님, 2018년 11월 5일
Dear Marcelo, Thank you very much for your valued feedback. We're glad to see that you've enjoyed your vacations and we hope to have the pleasure of welcoming you again in the future, Best regards,

6/10 - 괜찮아요

HECTOR 님, SANTO DOMINGO, DR

좋아요: 청결 상태
THIS APARTMENT ARE BEAUTIFUL, PERFECT BEACH VIEW!, VERY CONFORTABLE AND CLEAN. LOVED THAT this place can be one of the most beutiful places to relax and have perfect vacations but they have to fix: 1. THEY CHARGE YOU WITH ELECTRICITY (50US DAILY IF YOU USE ALL AIR CONDITION BECAUSE THEY STILL HAVE 1995 AIR CONDITION TECH) 2. WATER IS TOO SALTY! YOU CAN' T EVEN BRUSH YOUR TEETH WITH IT (EVEN THE POOL IS LIKE THE BEACH) 3. TOO MANY MOSQUITOS IN THE NIGHT 4. THE BIG POOL WAS OUT OF SERVICE
2018년 9월에 2박 숙박함

8/10 - 좋아요

nena 님, texas

좋아요: 청결 상태, 직원 및 서비스
clean and nice condo i will be back soon good location
2018년 9월에 3박 숙박함
답변 제공: PTOC Team 님, 2018년 9월 22일
Dear nena, Thank you very much for taking the time to share your feedback with us! We are pleased to read that you've enjoyed your apartment and that you've found our location satisfactory. We hope you've had the chance to create some wonderful memories and we'll be looking forward to welcoming you here again soon! Best regards,

6/10 - 괜찮아요

Jacob

좋아요: 직원 및 서비스, 객실의 편안함
Nice condo, don't go during "Seaweed Season"
Please be aware of "Seaweed Season". This is not a fault of the condo, but I think guests should be made aware of the situation with the option to reschedule during non-seaweed season. The ocean was completely inaccessible and the smell was overwhelming, making it impossible to spend time on the beach. This limits what you can do in Punta Cana. The condo itself was nice and in a great location. There was construction going on, making it not so relaxing. The condo could have used some upgrades as certain things were showing signs of wear and tear. Overall, it was clean, aside from hair in the shower, which was off putting. Anywhere you stay in DR, you have to pay for electricity. DON'T run it all day. We only ran it at night while we slept, it was very efficient and kept the place cool for hours after turning it off. We stayed 5 days and our electric bill was only $35. I recommend doing a lot of research on Punta Cana before committing to a vacation here.
2018년 9월에 4박 숙박함
답변 제공: PTOC Team 님, 2018년 9월 20일
Dear Jacob, Thank you very much for choosing us for your vacations and for taking the time to share your experience with us. We are happy to see that you've enjoyed your apartment and our location. We take a note of your remarks regarding the issues encountered and will be looking at the matters closely. This is a constructive feedback that we'll use in order to improve our guests' experience and we appreciate it. As per the inconveniences regarding the beach, seaweed season is a natural phenomenon and unfortunately this year it has been unusually long. It has affected all of Punta Cana and although we do all in our hands to clean it quickly we understand that it may cause trouble. We are expecting it to end very soon now and we hope you have the chance to visit us again off season so that you can enjoy the marvelous beach that we have to offer. Thank you, Best regards,

10/10 - 훌륭해요

David 님, Ottawa, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This apartment was perfect. Greta poolside swim up location; lots of cooking and flatware etc, lots of towels, great cable channels - I could go on and on. I will definitely stay here again. Maria was fantastic in helping me with the few questions I had, and was very personable and kind and helpful in every regard. Enough!! I have nothing bad to say and only good! Thank you Maria/Katya!
2018년 9월에 4박 숙박함
답변 제공: PTOC Team 님, 2018년 9월 10일
Dear David, Thank you for taking the time to share your experience with us! It is such a pleasure to read that you've had the vacations that you deserve and that you've enjoyed the facilities and service provided! We truly hope to have the honor of welcoming you here again, Warm regards,

10/10 - 훌륭해요

obie 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartment is clean plus provide water. You have to pay for electric. Security is good next to BAM supermarket.
2018년 9월에 3박 숙박함
답변 제공: PTOC Team 님, 2018년 9월 5일
Dear Obie, Thank you for taking the time to share your experience with us! It makes us happy to see that you've enjoyed your vacations! We hope to have the pleasure of welcoming you to Playa Turquesa Ocean Club again in the future, Best regards

4/10 - 별로예요

canestevez 님, Long Island, NY

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The woman at the front desk did not speak english (thank god my husband speaks spanish). She told us that you have to pay for electricity separately which was never mentioned in this listing and cost us an additional $100 for two nights. I was then going back and forth with expedia over 4 different conversations, waiting and wasting about 2 hours to resolve the problem. The air conditioning didn't work in two of the bedrooms, we had no hot water (yes-we turned it on), water smelled funny and did not drain properly in shower and sinks. The beach is covered in seaweed- that they do try to clean up but is so overwhelming that you cannot swim and pools were cloudy. Property is run down and hardly what is pictured. Food/drinks at the restaurant are overpriced, I suggest you bring your own or plan on eating outside.
2018년 8월에 2박 숙박함
답변 제공: PTOC Team 님, 2018년 8월 13일
Dear canestevez, Thank you for taking the time to share your experience with us. We are truly sorry to read that we were not able to fulfill your expectations. We are surprised to read that you´ve been left with the impression that our front desk concierge doesn´t speak English. She receives guests from all over the world daily and we have a pretty strong record of her good relations with our guests. As per the electric charge, electricity is usually charged separately in the zone and with the official local rate. We have it announced on our Expedia profile under the column ¨You need to know¨. This said, we absolutely agree with you that it should be more visible and will be working with Expedia for more transparency as we´d like our guests to be well-informed always. We wish you had contacted us while here about the issues you´ve experienced with the air conditioning and the hot water (it is strange as hot water is automatic and does not need to be turned on). Our maintenance team would have taken care of the issues immediately. Regarding the food and drinks, we take note of your suggestions for our beach bar/restaurant and would like to highlight that we are located in a zone with many other restaurants with a variety of options and we also have a supermarket on site for our guests´ convenience. We appreciate you taking the time to share this detailed feedback and we thank you for the information provided, we´ll be discussing it with management and taking care of the opportunities mentioned. We hope you have the opportunity to visit us off the seaweed season so that you can truly enjoy the marvelous beach that we have to offer, Best regards,

8/10 - 좋아요

Josefina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay w/friends
Everything was great, the only reason I gave a less of excellent was because, breakfast should not be included in the offer. There was no gas to cook the breakfast and the personnel was not there to serve you on time. Besides from that, the location,condition,staff and facilities were great. Nice beach and swimming pool.
2018년 7월에 2박 숙박함
답변 제공: PTOC Team 님, 2018년 7월 29일
Dear Josefina, Thank you for taking the time to share with us your experience. We are happy to see that you've enjoyed your vacations and will be looking closely at your suggestions. It was great having you here and we hope we have the pleasure of welcoming you again in the future, Best regards,

6/10 - 괜찮아요

Yair 님, Baltimore, MD, USA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
They literally charge for electricity / power. $5-25 a day depending on usage. I'm not making this up. I pay anywhere from $40-80 a month in my 1200 sqft condo in the USA, but somehow 2 days in the property could rack up a bill more than one month of usage at my condo.
2018년 7월에 2박 숙박함
답변 제공: PTOC Team 님, 2018년 7월 20일
Dear guest, Thank you for taking the time to share your experience with us. We are sorry that you´ve found yourself in such a confusing situation. As we inform on our profile, electricity at the property is charged per consumption and this is a frequent policy among vacation rentals in the area. We appreciate you bringing up this matter because it is important information and would like to use the opportunity to provide some more details. The rates in the electricity policy are an average based on the official local rates and are calculated based on the consumption. For maximum transparency, metrics are taken in the guest´s presence upon check-in and check-out. We sincerely do not know your reasons for saying that you´ve been charged more than a regular one-month consumption at your condo when the reality is that you´ve left without completing the regular check-out process and you weren´t even there when the final metrics of your consumption were taken. Your consumption was minimal and as per the moment of writing this reply, you have not even been charged yet. We take reviews very seriously and they have a big impact not only on our future guests but also on our way of operation, as we always strive to get better, listen to our customers and make improvements. We respect each one of our guests and suppose you, too, have your reasons, but we do not consider it correct to provide false information. This said, we wish you all the best and thank you for the opportunity to pay attention to a matter of interest, Best regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad bad
2018년 7월에 5박 숙박함
답변 제공: PTOC Team 님, 2018년 7월 14일
Dear guest, Thank you for taking the time to review our property. As you'd understand we value constructive feedback, as it is the only way to improve our guests' experience. Your review, however, in this format does not leave us with a clear idea as of what caused these bad impressions on you and how we could proceed in order to meet your expectations. We are very sorry to read that your stay seems not to have been satisfactory as we work hard to make our guests feel welcome and at home. We truly wish there was a way of knowing what areas, in your opinion, we should concentrate on. Thank you very much for sharing, Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice property with a private beach. Two nice pools and very well maintain landscape. The check in and checked out processes were smooth. The best of our experience was the service that Maria (property manager) gave us during our stay She was helping us with the tours, guiding where to eat and shop, making reservations for the transportation from/to airport. We recommend this place specially if you have family and want to relax.
2018년 5월에 5박 숙박함
답변 제공: PTOC Team 님, 2018년 6월 4일
Dear guest, Thank you very much for choosing Playa Turquesa Ocean Club as your vacations destination and for taking the time to share this valuable feedback with us. We are happy to read that you've had an amazing holiday and that you were able to get the most out of Punta Cana. We hope to have the pleasure of welcoming you again, Sunny regards, Playa Turquesa Ocean Club Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Wont let me leave a detailed review.
Two star
2018년 5월에 2박 숙박함
답변 제공: PTOC Team 님, 2018년 6월 1일
Dear guest, Thank you for taking the time to review our property. We are sorry to see that it seems it wasn't possible for you to leave a detailed review. We appreciate our clients' feedback, as it is the only way we could grow and improve, and it would have been really helpful for us to see what caused these regular impressions in you. Nevertheless, please, receive our sunny regards and thank you for choosing us for your vacations, PTOC Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Low Cost Alternative To All Inclusive
Quality alternative to all inclusive. Located right on beach and east on the pockets. I would recommend.
2018년 5월에 2박 숙박함
답변 제공: María Basanta 님, 2018년 5월 18일
Thanks

10/10 - 훌륭해요

Joanna 님, Baltimore, MD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment steps from the private beach
Playa Turquesa was amazing! The proximity to everything (restaurants, market, beach, pools, etc) was unbelievable. On top of that, Julie did a great job assisting us with arranging outings while we were there. There were a few small issues (broken door handle, leaking toilet) with our room which they responded to promptly. Additionally, having BAM market right there was such a nice perk for grabbing snacks and buying drinks to keep in the room. The 24/7 security made us feel safe and added an extra nice feel to the beach. We will definitely be returning!
2017년 8월에 5박 숙박함
답변 제공: María Basanta 님, 2017년 12월 5일
Thanks Joanna, We hope to enjoy your company again on another occasion

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good apartment option. The only negative is wifi was very weak. Nice location. Close by restaurants.
2017년 8월에 7박 숙박함
답변 제공: Maria 님, 2017년 8월 29일
Muchas gracias, estamos trabajando para mejorar el servicio

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 6박 숙박함
답변 제공: Maria 님, 2017년 8월 12일
Thanks Gracias

8/10 - 좋아요

Christina 님, San Jose Californina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall very pleased with the apartment. Clean and roomy. Very nice staff and helpful, helping with booking and advising the excursion. Apartment is in front of the beach. Restaurants and markets are in a short walking distance.
2017년 7월에 6박 숙박함
답변 제공: María 님, 2017년 8월 6일
Thank you very much, it was a pleasure to help you. We hope to see you back

10/10 - 훌륭해요

Basem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place relaxing very clean and excellent service
2017년 7월에 2박 숙박함
답변 제공: Maria 님, 2017년 7월 29일
Thank you very much, we hope to see you soon back María

8/10 - 좋아요

Tom 님, Kansas City MO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Go Julie! Good place to stay at, fantastic locatio
This is a very comfortable apartment complex on the Bravaro Beach with spacious, well appointed, self catering apartments and supported by a concierge type administrative office. Julie is the delightful lady we interacted with most and she gave us invaluable advice on what to do and where to go in Punta Cana. PC is a kind of place where an insider perspective and advice is invaluable, Amenities and restaurants are close by, there's a grocery/convenience store across the complex (Bam) but a bit pricey compared to the other three across the road. The rooms are impeccably finished, the furniture is mid-range IKEA, I happen to like it so no objection there. We enjoyed Bravaro, Punta Cana and staying at Turchesa was a smart choice.
2017년 7월에 6박 숙박함
답변 제공: María 님, 2017년 7월 29일
Thank you very much, we hope to see you soon back

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Playa Turquesa stay
the accommodations where phenomenal, great breeze from the ocean, nice settings. definitely worth for what we paid
2017년 7월에 4박 숙박함
답변 제공: Maria 님, 2017년 7월 22일
Thank you very much, we are pleased to know that you enjoyed it, we hope to see you here soon María

6/10 - 괜찮아요

CJM 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
$100 electricity bill in 2 1/2 days
Had a great experience until I was told I had to pay a $100 electricity bill on checkout.
2017년 7월에 2박 숙박함
답변 제공: María 님, 2017년 7월 22일
Disculpa los inconvenientes, pero al llegar se les advirtió que tenían una cierta cantidad de electricidad incluida y si excedían debían el consumo normal ustedes debían pagar la diferencia. Usted dijo que no había inconveniente. Fueron 60 USD de diferencia. Ustedes tuvieron encendidos los 4 aires acondicionados las 24 horas. Nosotros cobramos el kw al mismo precio que la compañía eléctrica

8/10 - 좋아요

Cynthia 님, S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
our vacation.
Our hotel stay was amazing. The staff were excellent the hotel was clean and the service was phenomenal.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More relaxing than an all-inclusive resort!
Wonderful reception in the lobby and warm welcome by María, who runs the apartments she rents. Horrible WIFI, had to walk around the buildings to find good reception. Signal got dropped when surfing the internet or watching videos. Otherwise, we turned our WIFI signal on and off to see if we could log on again. Walking distance to loads of restaurants and supermarket and pharmacy. Supermarket delivers inside Playa Turquesa Ocean Club. They have cold drinks (beer, wine, champagne, etc.) and ice which you buy at the cashier. Ocean front meals served by Citrus restaurant from 12-4, bar for cold drinks. LOTS of boats driving very near the shore and coming in wherever they please to drop off or pick up people. They did not respect the swimmers by going 50 meters away, no they had to drive at full speed near the shore causing panic and lots of waves in an otherwise very calm beach.

8/10 - 좋아요

Edward 님, Rockville

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
This was a pleasant resort, one of the few to allow self-catering that made it more affordable. The welcome was pleasant. Great pools and made it easy to go between beach and pool. Great beach as long as you don't mind a bit of seaweed.
Thank you so much Edward and family

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Close to beach, quiet, family oriented.
Loved the location, but our condo's upgrades were incomplete, not cleane well Hot water ran out Poor wifi connection condo itself was nice
Nice spacious beach

8/10 - 좋아요

Jude 님, New york

좋아요: 직원 및 서비스
Good Staff ( Maria B. F ) rocks
Great reception, Our room was upgraded. We enjoyed the location but the area lack of activities which is the nature of most private apartment. your were very independent and felt secured.