Hello. Last Thursday my daughter and I stayed at the Comfort Inn Blue Ash Ohio. I have stayed in many Comfort Inns and have always been satisfied with our room, until this experience, it’s was disgusting. We did not arrive until late and we were exhausted or we would have asked for a new room or gone to a different hotel. When we walked in, the lobby smelled like mildew. The elevator was soooo dirty and made this horrible screeching sound when the doors opened and closed. When we got to our room, it was soooo stinky, it smelled different, like almost a petroleum/gas/oil smell. The room was GROSS,the dirtiest room I have ever stayed in. The floors were filthy and stained, the bathroom was DISGUSTING, the bedding also had the awful petroleum smell, and our pajamas in the morning smelled horrible from the bedding (we literally put our pajamas in a garbage bag because of the smell until we could get that odor out of them). I dropped something on the floor and when I went to pick it up, underneath the bed had garbage not from us. I took one of the washcloths to see if the bathroom floor was just stained or dirty and after a few scrubs the stains came up. In the morning, we rode down the elevator with a few girls who I am sure were “working girls (prostitutes)” which was confirmed when they mentioned that the elevator “always” makes that sound and when they went outside for a bit waiting for their ride. It was horrible and not a good representation of your brand.