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라 리저브 아파트호텔 여행 후기

3.5 out of 5
라 리저브 아파트호텔
7 Ducie Street, Manchester, ENG

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 471개 이용 후기 중 262개" "
평점 8 - 좋아요. 471개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 471개 이용 후기 중 29개" "
평점 4 - 별로예요. 471개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 471개 이용 후기 중 6개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

JEONGHOO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

jinhyung

2019년 10월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

KIECHAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 2월 22일
Dear Kiechan, Many thanks for your superb 5 star rating for La Reserve. We hope to see you again. Kind Regards, La Reserve

8/10 - 좋아요

Mel

좋아요: 청결 상태, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice
Stayed the one night with 2 children, check in was smooth and couldn’t fault the room
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Shazad

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So very Peaceful despite being so close to m6!!
2021년 7월에 2박 숙박함

8/10 - 좋아요

Emma

단체 여행
좋아요: 청결 상태, 객실의 편안함
Pretty good
Excellent location and staff very helpful and friendly. The apartment was very clean and quite spacious. Loved having a balcony! The only negatives were that the apartment was very warm but when opening the windows there was a lot of noise from the canal lock below. The other negative was that the furnishings were very tired - stains on the sofa, bathrooms could do with a spruce up. The shower pressure was very low. All in all had a great stay and it was fit for purpose.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just what we needed for a couple of nights stay with friends. Lovely sized apartment with balcony for the lovely Manchester views. Car park just next to the hotel. Lovely staff who made such an effort to chat with us whenever we passed through reception. Have stayed a few times before would happily stay again.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
The location is excellent and we found the apartment itself was of a pretty good standard. It could do with some softening - perhaps some colour / put some joy into the apartments in some way? It was the service that let this place down on the whole. On arrival, we found the staff to be pretty rude and unhelpful. Be warned, there are lots of rules which is fine but we felt like we were being treated as criminals from the beginning with lots of things to sign, they wanted photo ID and signs in reception telling you what you shouldn’t do, threats of action etc. Not the welcome you would expect! I can’t remember anyone saying “have a nice stay.”Quite clearly they’ve had issues with parties and damage etc. The problem is that we are not those sort of people but were treated as so. I had a friend I wanted to visit for coffee but he was denied entry and they threatened to call security. It was a total overreaction. It was a really hot weekend and the apartment was stuffy. We had a direct view of the canal however also a direct view of a succession of people taking drugs on a bench. I would have complained but I felt at this point, no great love for the staff who would greet you not with hello, but with “room number?” On one occasion returning we were told that they didn’t have anyone in that apartment and were left on the doorstep. In summary, I wouldn’t stay again. We looked across the road and thought we would have had better service at the Premier Inn.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient for us. Easy check in. Would stay again.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Ana Lis

좋아요: 청결 상태, 객실의 편안함
Gran estancia
Un apartamento muy confortable y limpio, la amabilidad del personal fabulosa
2021년 7월에 1박 숙박함

8/10 - 좋아요

Jacqueline

단체 여행
좋아요: 청결 상태, 객실의 편안함
Weekend Away with friends
Great location for Northen Quarter, 5 mins walk from Piccadilly train St and paid off st parking just behind hotel. Staff were very helpful and friendly and the apartment and communal areas modern and spotlessly clean. We stayed in a 3 bed apartment, beds were super comfy and it was nicely furnished. The lounge was a little small and only had a 3 seater sofa with chair so not enough comfy seating for 6 of us but there were 6 dining chairs so not a big problem during our stay as we were out most of the time.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Booked with my friends to celebrate my 21st and I couldn’t fault it at all!! Very welcoming and polite staff. The rooms were set out really nice and had more than enough to accommodate our stay Great location not far from the city centre so we were able to walk to some bars but was also very easy enough to get a taxi
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Bethany

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 2박 숙박함

6/10 - 괜찮아요

Adam

좋아요: 객실의 편안함
Not an ‘exuctive’ room just average
Room was average, did not feel like an ‘executive’ room.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, and really helpful reception. Would certainly stay here again.
2021년 6월에 1박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 6월에 4박 숙박함

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 객실의 편안함
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 객실의 편안함
Quality place
Great value, great staff room very clean and modern Deffo staying again!!
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

Daisy

좋아요: 청결 상태, 객실의 편안함
Lovely hotel, very clean and spacious! Loved the balcony we got, and staff were very helpful :) would definitely stay here again!
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 객실의 편안함
Amazing central stay
Brilliant accomodation. Access around bed very limited for 2nd person in room but quality of fitments and accessories faultless. Wish we were here for longer
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 객실의 편안함
Highly Recommended
Great location, friendly staff and great value. Perfect for a few days in Manchester, with a bit more room than a regular hotel.
2021년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
Avoid.
Very poor customer service. checked out one night early. No communication between members of team who worked there. Promised daily cleaning, did not happen, nappies overflowing from bin. Emailed several times to state parents would be helping with childcare as in bubble, lots of arguing. Still chasing an invoice and parking bill over 3 weeks after stay. Advised at the time would be emailed over immediately but there would be a long wait if I wanted to wait for it. Travel to Manchester for work at least 4 times a year, would never consider staying here again. Management rude.
2021년 4월에 3박 숙박함

4/10 - 별로예요

Samuel

2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay friendly staff very clean
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

Ricardo

좋아요: 청결 상태, 객실의 편안함
Eventful check-in
I put my partner on the booking when I paid for the accommodation. Because I was running late she tired to check-in, this was a nightmare. I had to send an email with a copy of my driving licence, after that I had to send another email to confirm authorisation for her to check in, then after that she had to provide ID, they would not accept a credit card so she had to get a copy of her passport emailed across. After that, she got the 3rd degree of why we were staying there. The experience took an hr, never experienced this in all my years of staying in Manchester. Wont be staying there again, it is not worth the hassle.
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

Jithen

출장 여행
Not what we exoectwd.
Receptionist ajith and cleaning staff in general were good but on day of checkout we told we had to checkout 1 hr earlier. Not on website. Alot of constriction on side which can be noisey. Not cleaned often. Towels only changed every 3 days. It basic and costs more because of parking if you buainess ttaveller with meetings.
2021년 2월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 1박 숙박함
답변 제공: ME 님, 2021년 1월 4일
Thank you very much for your kind feedback. Appreciate it very much. Kind regards Reservations Team

10/10 - 훌륭해요

Alyssa

좋아요: 청결 상태, 객실의 편안함
Ask for memory foam pillows
I highly recommend staying here! It's absolutely wonderful! The only downside was that the pillows seemed to be very hard. We didn't realize until the last day that we could have asked for memory foam pillows. You'll want to do this unless you like super firm pillows. They also didn't warn us of the construction going on around the hotel before check in. We were woken up every day by workers outside our apt at 7:30 am. Great stay though and will definitely be back!
2020년 12월에 6박 숙박함
답변 제공: ME 님, 2020년 12월 19일
Thanks for the great review, we do try and ensure that the pillows are suitable for everyone, but can't win every time. The construction will be finishing in early 2021 and will only serve to improve the La Reserve experience for everyone. Have a great Christmas. La Reserve Aparthotel, Manchester.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 객실의 편안함
The hotel was very clean and in a great location. Reception was very helpful and followed the guildlines due to covid. I would definitely recommend this hotel
2020년 11월에 1박 숙박함
답변 제공: ME 님, 2020년 11월 23일
Hi John, Thank you very much for taking the time to put a great review on behalf of your stay. We appreciate it very much. Look forward to seeing you again at La Reserve Kind regards Management & Staff at La Reserve

10/10 - 훌륭해요

matthew

2020년 11월에 4박 숙박함
답변 제공: ME 님, 2020년 11월 23일
Hi Matthew, Thank you very much for taking the time to put a great review on behalf of La Reserve. We appreciate it very much. Look forward to seeing you again at La Reserve Kind regards Management & Staff at La Reserve

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 객실의 편안함
Nice little break away!
There is building work going on but did not impact on our stay. Rooms are comfortable, spacious, cosy, modern!! Was perfect for me and my partner. The gentleman on the reception desk was wonderful. He was On in the morning 3/11. Usually we are rushed out and a quick goodbye! But he chatted to me and my partner and was super friendly. Will definitely return!! Great rooms and great facilities. Thank you
2020년 11월에 1박 숙박함
답변 제공: ME 님, 2020년 11월 12일
Thank you very much for your review and we hope to see you soon. Kind regards Reservations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 9월에 2박 숙박함
답변 제공: ME 님, 2020년 11월 12일
Thank you for your review and hope you will stay with us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Aniko

좋아요: 청결 상태, 객실의 편안함
Fantastic value
The apartments are amazing. Really comfortable and sparkling clean.
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Megan

2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Misbah

좋아요: 청결 상태, 객실의 편안함
5/5 stay
Looked exactly like the pictures which is rare. Staff were so polite, any issues they were willing to help straight away. The hotel itself was only a few minute walk away from the town centre which was so convenient. I will definitely be returning here again.
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Louise T. 님, Doveridge

좋아요: 청결 상태
Good
Amazing recommend to anybody
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
Fantastic apartment, very clean, modern and comfortable
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

SHINGO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

8/10 - 좋아요

Hannah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment for a group of girl friends on a weekend break. The apartment was clean, had all the facilities we needed and was decorated nicely. Check in was simple, I thought the holding deposit was a bit overboard (£250 for one night's stay in a 3 bed) but overall great place to stay :D
2020년 3월에 1박 숙박함