Outdoor pool, sun loungers

Reviews of Ascott Thonglor Bangkok

5 out of 5
Ascott Thonglor Bangkok
1 SOI SUKHUMVIT 59 BOONCHANA, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 98 reviews" "
Rating 8 - Good. 27 out of 98 reviews" "
Rating 6 - Okay. 2 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Boss Watsaphon on Mar 23, 2024
Dear Khun Curtis,Thank you for your review score and we hope to welcome you again in the future.Sincerely yours,Ascott Thonglor Bangkok Team

8/10 Good

Tamanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really chill hotel, lots to do around. The apartments are really clean and has a really good vibe in the pool area. Staff are helpful, esp the on ground staff and housekeeping staff are really polite. Would def recommend. Gym is a little small for such a big property if you are looking to hit the hotel gym but just all in all highly recommend!
Stayed 4 nights in Feb 2024
Response from Boss Watsaphon on Mar 4, 2024
Dear Khun Tamanna,Thank you for your positive review! We are thrilled you enjoyed the chill atmosphere, clean apartments, and friendly staff. Your feedback on the gym size is noted. We appreciate your recommendation and look forward to hosting you again soonSincerely yours,Ascott Thonglor Bangkok Team

8/10 Good

Pei Pei

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy stay… slight inconvenient. Have to walk a distance to the nearest train stations
Response from Ascott Thonglor Bangkok Team on Jan 18, 2024
Thank you for your kind feedback and we are happy to hear you had an enjoyable stay with us.We do look forward to welcoming you back again soon.

10/10 Excellent

Alisha

Stayed 6 nights in Dec 2023
Response from Ascott Thonglor Bangkok Team on Jan 9, 2024
Thank you for your score. We do look forward to welcoming you back again soon.

10/10 Excellent

Yenyee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ascott Thonglor Bangkok Team on Dec 27, 2023
Thank you so much for your excellent feedback, all staff at Ascott Thonglor Bangkok are delighted that you have enjoyed the stayed with us. We hope that you will come back to stay with us once again in the nearest future.

10/10 Excellent

Alessia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind and supportive. Room was incredible. We also used the facilities gym was great and pool too
Stayed 2 nights in Dec 2023
Response from Ascott Thonglor Bangkok Team on Dec 22, 2023
Thank you for staying with us on your recent visit to Bangkok and taking the time to complete online feedback. It is very encouraging for us to know that you had pleasant experiences during your stay. We look forward to welcoming you soon.

10/10 Excellent

Fahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ascott Thonglor Team on Dec 5, 2023
Thank you very much for your perfect score. We are happy to learn that you were enjoyed your stay.We do hope to welcoming you back again.

10/10 Excellent

Kristi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is way more beautiful than the pictures depict. Wonderful service amazing rooms, the hotel also smells divine.
Stayed 4 nights in Nov 2023
Response from Ascott Thonglor Team on Nov 14, 2023
Thank you so much for your wonderful review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ascott Thonglor Team on Oct 31, 2023
Thank you for your perfect score.We do hope to welcoming you back again

10/10 Excellent

Kim Heng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good hotel, no complain. Would totally stay again. Side note for the location. Con, if you’re always going to platinum mall, siam paragon or 4 face buddha, the bike ride would take around 17 mins. Abit tad far I would say. Pro, if you’re partying a lot, there’s tons of place near by. Good location if you like to party.
Stayed 6 nights in Oct 2023
Response from Ascott Thonglor Team on Oct 31, 2023
Thank you for your perfect score.We do hope to welcoming you back again

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, nice room, very convenient location near bts.
Stayed 3 nights in Aug 2023
Response from Ascott Thonglor Team on Aug 21, 2023
Thank you very much for sharing your recent stay experience with us. We are happy to hear you had an enjoyable stay with us.We do look forward to welcoming you back again soon.

10/10 Excellent

saleh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق نظيف جدا ، وامان وعائلي انصح به
Stayed 4 nights in Aug 2023
Response from Ascott Thonglor Team on Aug 15, 2023
Thank you for your score, we do hope to welcome you back again on your next visiting.

10/10 Excellent

IAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff is Great, Central location to many options for shopping and dining. Staff was always helpful and courteous. I would recommend to all
Stayed 5 nights in Jul 2023
Response from Ascott Thonglor Team on Jul 31, 2023
Thank you very much for sharing your recent stay experience with us. All staff at Ascott Thonglor Bangkok are delighted that you have enjoyed the stayed with us.We do look forward to welcoming you back again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff Nice room
Stayed 2 nights in Jul 2023
Response from Ascott Thonglor Team on Jul 15, 2023
Thank you very much for your perfect score. Your compliment will be shared to our team.We are looking forward to welcoming you again.

8/10 Good

Eisuke

Stayed 6 nights in Jun 2023
Response from Ascott Thonglor Team on Jul 20, 2023
Thank you for your review. Have a great day!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodation for a week stay in Bangkok
Location is kinda outside the main shopping areas like CentralWorld and Asian Paragon but what makes this a fantastic place to stay is their wonderful staff (Job and Nina) who helped us with settle in very quickly. Booked a 1 bedroom suite and the place was spacious and very clean! Nearby has a number of eateries and a small shopping complex and 15 mins walk to Healthland. Would go back to this wonderful place for my accommodation next time. Btw they also accommodated my request for a high floor suite. Simply amazing! Only downside, gotta take cab if want to go to the more popular spots.
Stayed 4 nights in Jun 2023
Response from Ascott Thonglor Team on Jun 22, 2023
we loved reading your feedback, starting from the title! THANK YOU for having taken the time to share your experience with all of us. We indeed feel very proud to hear the encouraging comments that you have mentioned about our team members Job and Nina have not only delighted you but have left you with fond memories of Ascott Thonglor Bangkok through their exceptional service.Once again, thank you for sharing a wonderful review.

10/10 Excellent

SAU LING

Stayed 3 nights in May 2023
Response from Ascott Thonglor Team on Jun 5, 2023
Thank you for your perfect score. We are excited to welcome you back again.

10/10 Excellent

Wei

Stayed 2 nights in Apr 2023
Response from Ascott Thonglor Team on May 14, 2023
Thank you for your review. We do look forward to welcoming you back again soon.

4/10 Poor

Sophia

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Bad customer service and dirty
I was at the hotel for 4 total nights, many times we sat at the lobby to wait for my friends, there were flies everywhere which I think is unacceptable at a five star hotel. The front desk staffs are very slow and rude during check out and other times when I ask to get extra keys. The bathroom of room 4008 I stayed at smell like sewage.
Stayed 2 nights in Apr 2023
Response from Ascott Thonglor Team on Apr 19, 2023
Thank you for staying with us on your recent visit to Bangkok. We are truly sorry to hear of your unpleasant experience during your recent stay with us and while we constantly strive to maintain the highest standards of customer satisfaction.Please do accept our sincere apologies for the inconvenience caused during you stay and check out. Your unpleasant experience about flies, service and the smell has been shared with the management team here for improvements moving forward to prevent such instances from reoccurring.We hope to be able to welcome you once again and offer you the true luxury experience that you expected and deserve.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and clean room!
Room was well maintained and clean. Staff were very friendly!
Stayed 4 nights in Mar 2023
Response from Ascott Thonglor Team on Apr 7, 2023
Thank you very much for your review. Your compliment will be shared to our team. We are looking forward to welcoming you again.

10/10 Excellent

Lim Soh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Ascott Thonglor Team on Mar 7, 2023
Thank you very much for your perfect score. We do look forward to welcoming you back again soon.

10/10 Excellent

Ryan Yen Ang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, very near BTS. Friendly and welcoming staff.
Stayed 3 nights in Feb 2023
Response from Ascott Thonglor Team on Feb 9, 2023
Thank you very much for your selected our property for your accommodation. Your compliment will be shared to our team. We do look forward to welcoming you back again soon.

10/10 Excellent

Neal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and really made our stay special. I would highly recommend staying here.
Stayed 4 nights in Jan 2023
Response from Ascott Thonglor Team on Feb 3, 2023
Thank you so much for your excellent feedback, all staff are delighted that you have enjoyed the stayed with us. We hope that you will come back to stay with us once again in the nearest future.

8/10 Good

Ziyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with nice pool. If your on business trip then is tour top choice
Stayed 1 night in Dec 2022
Response from Ascott Thonglor Team on Jan 12, 2023
Thank you very much for your stay with us with very good compliments. We are looking forward to welcoming you again.

10/10 Excellent

Samudra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and service was excellent. Location was a huge plus.
Response from Ascott Thonglor Team on Jan 9, 2023
Thank you very much for your perfect score. We are happy to hear you had an enjoyable stay with us.We do look forward to welcoming you back again soon.

8/10 Good

KIT TING

Liked: Cleanliness, amenities, property conditions & facilities
Response from Ascott Thonglor Team on Jun 6, 2023
Thank you for your review.

8/10 Good

Wei Kiu John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my television was broken the whole time
Response from Ascott Thonglor Team on Dec 6, 2022
Dear Wei Kiu John,Thank you for sharing your experience with us. I am very sorry to hear that your stay with us at Ascott Thonglor Bangkok did not meet the level of expectation. We already inform the management team to fix the television.We do look forward to welcoming you back to us again to serve you better.

8/10 Good

Wilfred

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, roomy and clean
Stayed 5 nights in Nov 2022
Response from Ascott Thonglor Team on Nov 29, 2022
Thank you for your kind feedback.We do look forward to welcoming you back again soon.

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2022
Response from Ascott Thonglor Team on Nov 25, 2022
Thank you very much for your perfect score. We are looking forward to welcoming you again.

10/10 Excellent

Le Wen Lowell Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ascott Thonglor is honestly impressive and one of the best hotels within a friendly budget. It is so good for leisure trip and has all the facilities you need in a place. Lovely neighbour too. It is very clean and decent environment. Modern, sleek and safe. I will definitely make this my go-to stay in Bangkok.
Stayed 3 nights in Nov 2022

10/10 Excellent

saad

Stayed 3 nights in Nov 2022

8/10 Good

BSJZGJGS

Liked: Cleanliness, staff & service, amenities
Overall things are clean and nice view. Staffs are very accommodating but I don't really like the smell of the lobby. The water pressure for the shower head is terrible. Other than the above things the stay was great and location is pretty convenient.
Response from Ascott Thonglor Team on Nov 11, 2022
Thank you for your kind review and please accept our apologies as your stay did not meet your expectations. We are looking into your feedback for improvements and appreciate your honesty.

8/10 Good

Ka Yee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, nice interior and good location. Rather disappointed on the breakfast buffet, very limited choices and 1 coffee machine wasn't enough to serve at peak hour
Stayed 3 nights in Oct 2022
Response from Ascott Thonglor Team on Nov 1, 2022
Dear Khun Ka Yee,Thank you for staying with us on your recent visit to Bangkok and taking the time to complete our online feedback. However, we passed your comment about breakfast to the team to improve our service.We look forward to welcoming you soon.Best regards

8/10 Good

Chi Shing

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Spacious room and new. Location is convenient. We checked in very late (around mid night), staffs are friendly and helpful. But the room is not very clean, floor is very dirty. The next day after makeup is much better!
Stayed 5 nights in Oct 2022
Response from Ascott Thonglor Team on Nov 1, 2022
Dear Khun Chi Shing,Thank you very much for taking the time to share your experience at Ascott Thonglor Bangkok and for your very kind comments on the hotel and services!We look forward to welcoming you again

10/10 Excellent

Ching Yieng

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services . Super near to the hotspots ( Tichuca, Mae Varee). Room is big and family friendly as well!
Stayed 4 nights in Sep 2022
Response from Ascott Thonglor Team on Oct 9, 2022
Dear Khun Ching Yieng,Thank you very much for your stay with us with very good complimentsWe look forward to welcoming you and your family soon.Best regards,

10/10 Excellent

Shiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk from Thong Lor BTS. A few surrounding places to eat and eateries open until quite late. Clean and new hotel. Everything was nice. Room is big and comfortable.
Stayed 3 nights in Sep 2022
Response from Ascott Thonglor Team on Oct 9, 2022
Dear Khun Shiya,Thank you very much for sharing your recent stay experience with us.We are pleased to welcome you on this occasion and are happy to learn that you were enjoyed your stay.We do hope to welcoming you back again.

10/10 Excellent

Jia Wen, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean in an excellent location within 10mins walk from the nearest BTS and strategically located between 2 rooftop bars.
Stayed 3 nights in Sep 2022
Response from Ascott Thonglor Team on Sep 15, 2022
Dear Khun Jia Wen,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us.We hope you will visit us again.Best regards,

10/10 Excellent

Quinn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were elegant and cleanly, staff were attentive and friendly and the pool was beautiful. However the breakfast was very expensive for a smaller mediocre buffet and the “pool bar” is practically non existent as everytime we tried to order something from it they would tell us we needed to go inside to order. But overall beautiful hotel and amazing helpful staff. I thoroughly enjoyed my stay here.
Stayed 4 nights in Aug 2022
Response from Ascott Thonglor Team on Sep 9, 2022
Dear Khun Quinn,Thank you very much for choosing to stay with us and for your kind review given to Ascott Thonglor Bangkok. It is such a pleasure to learn that you enjoyed the stay as well as our services and the ambient.We look forward to welcoming you back with us.Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service. Clean and modern
Great stay, new and modern hotel very near to Thong Lo BTS. Friendly and accommodating staff.
Stayed 2 nights in Aug 2022
Response from Boss on Sep 2, 2022
Dear Sir / Madam,Thank you for your feedback and we hope you have a pleasant stayed with us !Look forward to welcoming you again in the future sir/madam.Sincerely yours,BossDuty Manager

10/10 Excellent

LYNN RAJSOMBAT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切で安心して泊まれました。
Stayed 2 nights in May 2024
Response from Boss Watsaphon on May 7, 2024
Dear Khun LYNN,Thank you staying with us and we are glad to hear that you have a pleasant stay with us. We hope to welcome you again in the future.Best regards,

10/10 Excellent

MASHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔なホテル。 スタッフも皆親切。
Stayed 5 nights in Mar 2024
Response from Boss Watsaphon on Mar 31, 2024
Dear Mashiro San,Thank you for your kind words! We are thrilled to hear that you found our hotel to be very clean and that our staff provided excellent service. Maintaining a high standard of cleanliness and ensuring our guests feel welcome are top priorities for us. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely yours,

8/10 Good

Mattias

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Boss Watsaphon on Feb 12, 2024
Dear Khun Mattias,Dear Guest,Thank you for taking the time to share your feedback. We value your input, and if there are specific aspects of your experience you would like to discuss or elaborate on, please feel free to reach out. Your satisfaction is our priority.Best regards,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It should be 6 stars !! From the people in the hotel to room itself everything was perfect! I will come back!
Stayed 3 nights in Feb 2024
Response from Boss Watsaphon on Feb 9, 2024
Dear Khun Rachel,Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience during your stay. It's our goal to provide great accommodation with all the necessary amenities and excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. We hope to welcome you back for another memorable stay in the future.Sincerely yours,

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great stay!
We had a fantastic stay at Ascott Thonglor Bangkok! We had three different hotels while we were in Bangkok, all 5-star hotels - and Ascott Thonglor was the best! Could stay here again! Special thanks to employee Tong!
Stayed 3 nights in Jan 2024
Response from BOTSU on Feb 7, 2024
Dear Khun Jonas,Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay at Ascott Thonglor Bangkok and that we stood out among the other 5-star hotels you experienced in the city. It's always our goal to provide exceptional service, and we're delighted that you are considering staying with us again. We will make sure to pass on your special thanks to employee Tong. We appreciate your kind words and look forward to welcoming you back for another memorable stay!Sincerely yours,Ascott Thonglor Team

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Ascott Thonglor Bangkok Team on Jan 2, 2024
Thank you for your perfect score.We do hope to welcoming you back again.Happy New Year 2024!

10/10 Excellent

Kin Wai David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ascott Thonglor Bangkok Team on Dec 25, 2023
Thank you for your kind feedback. We are happy to know that your overall stay experience meet your expectation.We look forward to welcoming you again soon.

2/10 Terrible

Yu Chien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很吵
Stayed 2 nights in Dec 2023
Response from Ascott Thonglor Bangkok Team on Dec 13, 2023
Thank you for your feedback and please accept our apologies as your stay did not meet your expectations. Could you please give us more details. Any specific areas where we may have failed to meet your expectations would be greatly appreciated.We sincerely apologize for any inconvenience caused and hope you will consider sharing more details with us.

10/10 Excellent

Man

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境旺中帶靜,酒店周邊有很多飲食選擇
Stayed 5 nights in Sep 2023
Response from Ascott Thonglor Team on Nov 29, 2023
Thank you very much for choosing to stay with us and for your kind review given to Ascott Thonglor Bangkok. It is such a pleasure to learn that you enjoyed the stay as well as our services and the ambient.We look forward to welcoming you back with us.

10/10 Excellent

YI LANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean / Excellent service Hotel
Clean / excellent service Hotel Today , my pick up car is delay 15mins,when I ask for help to make sure the driver,and the Concierge help to contact with driver twice. Thank you Ka ,Ascott Thonglor Hotel.
Stayed 3 nights in Nov 2023
Response from Ascott Thonglor Team on Nov 20, 2023
Thank you very much for sharing your recent stay experience with us. We are pleased to welcome you on this occasion and all staff at Ascott Thonglor Bangkok are delighted that you have enjoyed the stayed with usWe do hope to welcoming you back again.

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Ascott Thonglor Team on Nov 13, 2023
Thank you for your review. Have a good day!