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예약 가능 여부 확인

노블 스완 사이공 여행 후기

3 out of 5
노블 스완 사이공
229 Le Thanh Ton, Ben Thanh Ward, District 1, Ho Chi Minh City

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 256개 이용 후기 중 105개" "
평점 8 - 좋아요. 256개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 256개 이용 후기 중 44개" "
평점 4 - 별로예요. 256개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 256개 이용 후기 중 11개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

MYUNG SUN LEE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
친절하고 편안한 호텔입니다
2024년 2월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear MYUNG SUN LEE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 - 괜찮아요

Minyoung

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
숙소가 깨끗하지는 않았어요 샤워기에서는 뜨거운물만 나왔어요 1박 미만으로 지냈기때문에 짧은시간만 있다 나왔습니다 금액대비 별로였어요
2024년 1월에 1박 숙박함
답변 제공: The Noble Swan Management Team 님, 2024년 2월 13일
Dear MINYOUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

6/10 - 괜찮아요

whanam

가족 여행
좋아요: 객실의 편안함
호텔명으로 인한 혼선
루비 사이공호텔로 인지하고 갔다가 크게 당황 하였다. 이 호텔 명칭은 The Noble Swan 이다. 실제로 이곳에서 루비사이공 호텔은 100m 거리에 따로 있다. 묻고 물어 겨우 숙박을 하였고 이후 두개의 참여한 액티비티에서 픽업담당자도우리를 찾는데 많은 혼선을 빚었다. 배정 받은 방은 10층인데 엘리베이터가 9층만 운행 하여 짐을 들고 계단을 올라가야 했다. 추후 이용자 분들은 10층을 배정 받지 말기를 바랍니다.
2023년 11월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 1월 16일
Dear WHANAM,
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

6/10 - 괜찮아요

SUNG TAE

가족 여행
좋아요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 11월 26일
Dear SUNG TAE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 - 훌륭해요

Hyungwoo

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 11월 26일
Dear HYUNGWOO,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 - 좋아요

JOOHYUNG

2023년 10월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 10월 9일
Dear JOOHYUNG,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 - 훌륭해요

YUNHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 9월 5일
Dear YUNHOThank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

8/10 - 좋아요

HEEKYU

2023년 4월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 4월 24일
Dear HEEKYU,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 폭삭한침대
침대이불이 깨끗하고 느깜이 좋았어요
2023년 3월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 3월 25일
Dear Mr. KIM,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 - 좋아요

Jin Oh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
가성비 생각하면 괜찮습니다. 벤탄시장도 바로 옆이고 부이비엔 워킹스트리트와도 멀지 않은거리, 새벽에도 비교적 적은 소음. 엘레베이터는 1대라서 불편함이 있을수있지만 적은 객실의 호텔 생각하면 이해는 합니다. 오래 머무를거 아니라면 가격대비 괜찮아요.
답변 제공: The Noble Swan Management 님, 2023년 3월 15일
Dear JIN OH,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 - 괜찮아요

JUN

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
단잠이많지만 위치 굿
방금이 너무안되요. 자고있는데 직원들이 청소하면서 떠드는소리 다들립니다. 그리고 바로옆에 엘리베이터 움직일때마다 소리나요. 숙소에 창문도없어서 혼자7일 있는동안 답답했어요. 가장큰장점 유명한관광지는 걸어서 갈수있을정도라 위치가 아주맘에 들어요 호치민광장 벤탄시장 가까워요.
2023년 3월에 7박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 3월 15일
Dear JUN,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

SEOKJUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 괜찮은 호텔
벤탄시장 바로 근처라 도보로 다니기가 편했고, 근처에 사람들이 많이 하는 환전 금은방도 있어서 편리했어요. 가격대비 괜찮은 호텔이었어요.
2023년 2월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 2월 25일
Dear Mr/Mrs. SEOKJUN,Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

8/10 - 좋아요

SungJun

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여행하기 좋은 숙소
숙박시설은 낡은 느낌이 드나, 냉장고 에어컨 작동 잘 되고 편하게 묶었습니다. 다른 호텔처럼 온수는 잘 안나왔지만 그래도 지낼만 했습니다. 직원들이 친절하고 위치가 이동하기 편하였습니다
2023년 1월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2023년 1월 22일
Dear Mr/Mrs. SUNGJUN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible. We are also very sorry to hear that you didn't have a full positive experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

HYOKEUN

2022년 8월에 3박 숙박함
답변 제공: The Noble Swan Team 님, 2022년 10월 28일
Dear HYOKEUN,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

simranjit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located to the shopping areas
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Haki

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my girlfriend have been traveling hotel to hotel for 2 months and we have yet to experience a worse hotel. We got to the hotel late as we had a late flight and when we got to the hotel it took the guy at the front 20 mins to get us checked in and he said the room we had booked was taken and offered us a free upgrade. We got settled into the room only to hear him knocking at the door at 2 am saying we needed to change rooms. The next day we noticed that our safe wasn’t working and when we asked for the front staffs help there was zero effort to fix the situation. We also didn’t have towels in the room and when we asked the front desk lady said there are no towels because house keeping had the day off. The water in the shower was ice cold night after night. When we first arrived I noticed there was damage to the hotel. I took photos of it just incase they tried to pull a quick one on us. They did. On the third night we came back to our hotel to notice that the sink was absolutely full of little bugs. So we took a video of it to show the front desk and the first thing she tried doing is blaming us for the cracked sink ignoring the hundreds of bugs in the sink. Luckily I showed her that I took photos the night I went into the hotel so she couldn’t say much after that. I’m not one to normally complain this is actually the first review I’ve ever written. But this hotel was exceptionally bad and you can get a much better experience for the same price else where.
2024년 5월에 4박 숙박함

4/10 - 별로예요

Hiroki

별로예요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

SHO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
タイミングによってはシャワーが全然熱くならなかったり（夜間に沸かしておくタイプ？）、部屋によっては内廊下側にしか窓がなかったり、壁が薄かったり、コンセントガバガバだったり、、、いろいろありますが、不潔ではないのでご安心を！ 全て笑って「いい思い出だね」って言えるレベルです（笑） あ、コンディショナーは無い上に、備え付けのシャンプーは髪がキッシキシになるのでシャンプー&コンディショナーは必須です。（近所のコンビニで普通に買えます） フロントには必ず人が居て相談するといろいろ手伝ってくれます。 掃除のおばちゃんのキャラが最高です。 ペンタイン市場手前の人だかりができてる換金所はレートがいいのでオススメです。
2024년 5월에 3박 숙박함

4/10 - 별로예요

Keisuke

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
近くにベンタイン市場やレストランもたくさんあり、立地は非常に良いです。 しかし、ホテルは良くありませんでした。毎日トイレがつまり、テレビは見れませんでした。水もミネラルウォーターではなく、瓶に入っていたため、飲めませんでした。 最後にトイレに行きたくなり、トイレを借りれるか聞きましたが、受付フロアにないため、トイレに行くことができませんでした。チェックアウトした人がトイレに行きたくなった場合、大変困ると思います。
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Osamu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were clean and close to everything in district 1
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Selena 님, Glendora

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The Novle Swan hotel location is good and close to many shopping and restaurants. Based on that alone, u would recommend this hotel. The staff were courtesy and good. They provide good guest service. As for the room, it was okay. The pictures on Expedia looks a lot better on the internet. There were basic amenities like a bottle class of water, 2 cups and a water kettle. The TV has great movie channels in English but every 30 minutes the cable shut off and i has to push the rest buttons. The bed was confortable for me which is very important. I would give this place a 3.5 but there is not such raring scale so a solid 3 ratings. I would stay here again innthe future for the proximity to everything. Ben Thanh is a 6 minutes walk.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Patrick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
AC kept leaking whenever it was turned on
2024년 4월에 4박 숙박함

8/10 - 좋아요

Keith 님, Cooroy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff and a good location for access to markets etc.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

sara

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

chinh

2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Nu Ai Thu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location!
2024년 4월에 1박 숙박함

8/10 - 좋아요

TOSHIKI 님, SHINAGAWA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
クーラーの故障ということで歩いてすぐの別館に案内されましたが、とても快適に過ごせました。 周辺のショッピング施設や観光スポットなど徒歩圏内でしたので、またホーチミンを訪れた際は利用したいです。 3泊ありがとうございました！
2024년 4월에 3박 숙박함

8/10 - 좋아요

naomi

좋아요: 청결 상태, 직원 및 서비스
実際にはノーブルスワン ニューワールドに宿泊しました。ホテル側の都合で移動することとなりました。探して辿り着いたのに移動、というのはしんどいです。他の方の口コミにもあったので、よくあることなのだとしたら、良くはないと感じました。 他は立地もよく便利、この価格なら十分なのでないでしょうか。
2024년 4월에 4박 숙박함

8/10 - 좋아요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! A little bit noisy from the road noise but that’s the trade off for being perfectly located near all of the main attractions! Tons of shopping nearby including the Ben Thanh market

10/10 - 훌륭해요

BOPHA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet place and staffs are very polite and helpful
2024년 3월에 6박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear BOPHAIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 - 좋아요

Manisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at the Noble Swan in Saigon. The place looks exactly like the photos, and the location is very central (walkable to many points of interest. I especially loved the service, the front desk was able to help me easily book an excursion to the tunnels and mekong delta, and help with the pickup directly from the hotel. Bonus points for the filtered water station in the lobby - we refilled our bottles here everyday instead of buying bottled water. We also arrived early and were able to store our luggage until the check-in time.
2024년 3월에 3박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear We are very sorry to hear that you didn't have a best experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스
The staff made my stay very enjoyable, for they were both kind and helpful. They did a nice job of storing my things while to a trip to Da Nang for a week. Also, this hotel was very near the market which was perfect for shopping and snacking on some delicious Pho.
2024년 2월에 3박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear JEFF,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 - 좋아요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall it was good for one night where it was in a very good location with walking distance to all attractions.
2024년 3월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear LOUIS,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 - 괜찮아요

Jintang

Hotel is bit older, not very clean,house keeping only changes your towels, not bedsheets need improve
2024년 3월에 5박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear JINTANG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent property
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Thava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Not too many guests.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Kokoro

별로예요: 청결 상태

8/10 - 좋아요

YOKO

市場やレストランも近くにありとても便利でした
2024년 2월에 3박 숙박함

8/10 - 좋아요

David

Very vibrant
2024년 3월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear DAVID,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 - 괜찮아요

Duong

좋아요: 청결 상태, 직원 및 서비스
Liked: clean bed sheets, good staff service, good and convenient location, 2 min walk to Ben Thanh market. Dislike: water too hot. Had to try for around 10 mins to get to the right water temperature for a shower; no bottle water, no tissue box.
2024년 2월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear DUONG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, everything in walking distance. Hotel staff were friendly and really helpful. Room was clean and comfy.
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear THOMAS, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So for Saigon, this property is very good. I love the fact that it is just a short walk to the market. Also, everyone that works behind the desk is awesome. They also did a wonderful job of storing my luggage while I went back to Da Nang for a week. I would most definitely stay here again
2024년 2월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear JEFF, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear JOHNIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 - 좋아요

Thu Van 님, Oxnard

가족 여행
Convenient to a walk to the Bên Thanh market and most of restaurants in the area.
2024년 2월에 1박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear THU VAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and ideally located
2024년 2월에 3박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear KYLE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 - 별로예요

Yukiko

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
毎晩騒音で眠れませんでした
このホテルは名前と住所が違っています。スタッフは親切ですが、深夜に大音量のマイクで歌を歌う人が近所にいて、目が覚めて眠れませんでした。何時間も続くのでスタッフに言いましたが、それは仕方がないと言う答えでした。
2024년 2월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear YUKIO SAN,
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

8/10 - 좋아요

Zhen-Zhong

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: The Noble Swan Management 님, 2024년 4월 2일
Dear ZHEN ZHONG,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 - 괜찮아요

LE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: The Noble Swan Management Team 님, 2024년 2월 13일
Dear LE,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.