Dear Martine,It is a pleasure to receive your positive feedback following your recent stay.We are pleased that we were able to meet your expectations.We hope that you will visit us again in the future. Kind regards,Maria José Guerra, Guest Experience Manager

Dear William,We appreciate the time you have taken to provide us with your opinion of your stay.We are delighted to hear that you found our beds to be exceptionally comfortable and that our location, conveniently near the beach and the convention center, added value to your stay. It is also pleasing to know that you appreciated the helpfulness of our breakfast room staff on the Level 3rd floor. We regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our high standards of security, we take your concerns seriously and are continuously looking for ways to enhance our guests' sense of safety. We apologize for any inconvenience you may have experienced with the climate control in your room and understand that ease of use is important for our guests' comfort. Although our rooftop bar area is seasonal and its availability is subject to weather conditions, we recognize that this may have been a disappointment and we look forward to offering this amenity during the summer months for guests to enjoy the panoramic views. Additionally, we are always working to improve our organization and promptness in the breakfast area to ensure a seamless experience for our guests.We hope to welcome you back. Best wishes,Maria José Guerra, Guest Experience Manager

Dear Emma,Thank you for sharing this positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Maria José Guerra, Guest Experience Manager

Dear Stanley,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We would be delighted to welcome you back on another occasion. All the best,Maria José Guerra, Guest Experience Manager

Dear David,Thank you for this high rating.We are thrilled to hear that you found our hotel to be modern and appreciated the friendliness of our staff. Our team works hard to provide a welcoming atmosphere and exceptional service to all our guests. It's great to know that our efforts have made a positive impact on your stay.We look forward to welcoming you back. Best wishes,Maria José Guerra, Guest Experience Manager

Dear Gideon,Thank you very much for this kind review.We are delighted to hear that you and your wife enjoyed celebrating your wedding anniversary with us and appreciated the complimentary champagne. It's great to know that you found our hotel clean, friendly, and conveniently located near the beach and the city. We're glad that the bus service right outside the hotel was helpful for your exploration of the area.Our team is committed to providing exceptional service, and we are thrilled that we were able to exceed your expectations. We hope that you had the opportunity to enjoy our Trasluz Restaurant, YHI Spa, and the rooftop area with a pool and panoramic sea views during your stay.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,Maria José Guerra, Guest Experience Manager

Dear Rohit,Thank you for taking the time to share your review.We are pleased you had an enjoyable experience.We look forward to welcoming you again. All the best.Maria José Guerra, Guest Experience Manager

Dear Sama,Thank you for taking the time to share your feedback,We are glad to hear that you found our rooms clean and appreciate your feedback on this aspect. However, we are truly sorry to learn about your dissatisfaction with our staff, pool, bar, and food. We strive to provide excellent service to all our guests, and we apologize if we did not meet your expectations in this regard.We would like to assure you that our team is trained to be professional and helpful, and we will address your concerns with them to ensure a better experience for future guests. Regarding the pool, while it may be smaller in size, it is located on our rooftop area, offering panoramic sea views and a relaxing atmosphere. As for our bar and Trasluz Restaurant, we take pride in offering a variety of options and authentic Mediterranean cuisine, and we will work on improving our offerings based on your feedback. We understand that value for money is important, and we continuously strive to provide the best possible experience for our guests.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Maria José Guerra, Guest Experience Manager

Cher Indrek,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous recevoir à nouveau,Maria José Guerra, Guest Experience Manager

Dear Alexandra,Thank you for taking the time to share your feedback.We are glad to hear that you appreciated the cleanliness of our rooms and the overall condition of the hotel. Our team works hard to maintain a high standard of cleanliness and comfort for our guests. However, we are truly sorry to hear about the water leak issue you experienced during your stay. We understand how frustrating this must have been and apologize for any inconvenience it may have caused. Our maintenance team has been informed and will take the necessary measures to prevent such issues in the future.Regarding the parking situation, we understand that the garage may be difficult to find for some guests. We offer secured covered self-parking on site at a daily rate, and our staff is always available to provide assistance and directions if needed. We apologize if this was not clearly communicated to you during your stay. We appreciate your feedback on the value for money, and we continuously strive to improve our services and offerings to ensure a great experience for our guests.We hope we can provide you with an improved stay in the future.Kind regards,Maria José Guerra, Guest Experience Manager

Dear Louise,Thank you very much for taking your time and grading your experience with us! We all hope to welcome you back soon in your home away from home.Best Regards,

Dear Colin,Thank you for reviewing your recent stay.It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.We are also glad that our spectacular views and the high standards we set ourselves met your satisfaction.While we regret that the price of our parking did not completely meet your expectations, we assure you that the price is competitive when compared to that of similar establishments within the area.We hope to have the opportunity of welcoming you back in the future. Best regards,Maria José Guerra, Guest Experience Manager

Dear Christopher,Thank you very much for taking your time and grading your experience with us! We all hope to welcome you back soon, what we are all truly looking forward!

Dear Marco,Thank you for this positive feedback.We do our best to provide a memorable experience and ensure that every guest is fully satisfied during their stay, so your kind comments are very rewarding. This will inspire us all to continue upholding our high standards of service.We look forward to having you return. Best wishes,Maria José Guerra, Guest Experience Manager

Estimada Isabelita,En nombre de todo el equipo de Meliá Palma Bay, es un placer transmitirle nuestra gratitud por compartir su experiencia y colaborar. ¡El equipo al completo espera darle la bienvenida próximamente a su casa de Mallorca!Cordialmente,

Dear Erin,Thank you very much for taking your time and grading your experience with us! We all hope to welcome you back soon, what we are all truly looking forward!

Dear Débora,We thank you for taking the time to provide us with your feedback.We are delighted to hear that you appreciated our prime location, close to the beach and within walking distance of the city center. It's also great to know that you enjoyed our rooftop pool with its stunning views of the beach. However, we regret to learn about the issue you faced with the air conditioning in your room. We understand how important a comfortable room temperature is for a good night's sleep, and we apologize for the inconvenience caused. Our team is always available to address any concerns, and we will ensure that such issues are promptly resolved in the future.All of the team hope that we may be able to see you again in the future. Kindest regards,Maria José Guerra, Guest Experience Manager

Dear Jessica,Thank you very much for taking your time and grading your experience with us! We all hope to welcome you back soon.Best Regards,

Dear Gregory,Thank you very much for taking your time and grading your experience with us! We all hope to welcome you back soon, what we are all truly looking forward!

Dear Guest,Thank you for taking the time to review your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back.Best wishes,Maria José Guerra, Guest Experience Manager

Dear Andrew,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed the stunning view from your room.We look forward to welcoming you back. Best regardsMaria José Guerra, Guest Experience Manager

Dear Guest,Thank you for taking the time to review your recent stay.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We all look forward to seeing you again in the future. Best regards,Maria José Guerra, Guest Experience Manager

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted that you had a pleasant experience during your stay with us and that our prime location met your needs so well.Our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us.We look forward to seeing you in the future.Kind regards,Maria José Guerra, Guest Experience Manager

Dear Tuan,Thank you very much for this positive review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we always meet guest expectations. Knowing you are satisfied is our highest reward.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Maria José Guerra, Guest Experience Manager

Dear Paul, Thank you for sharing your point of view.It is rewarding to know that you had an enjoyable stay with us. We value our guests' feedback and have taken your comments into account.It would be a pleasure to welcome you back on another occasion. Kind regards,Maria José Guerra, Guest Experience Manager

Dear Guest,On behalf of the entire team of Meliá Palma Bay, I would like to thank you for taking your time and sharing your feedback about your last stay with us and the rest of Expedia's community. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Please receive our most sincere apologies for not fulfilling your expectations regarding our hotel itself.We remain at your entire disposal for any further assistance you might need.Best Regards,

Dear Guest,On behalf of the entire team of Meliá Palma Bay, I would like to thank you for taking your time and sharing your feedback about your last stay with us and the rest of Expedia 's community. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.Please receive our most sincere apologies for not fulfilling your expectations regarding our hotel itself.We remain at your entire disposal for any further assistance you might need.Best Regards

Dear Pierre,First of all, we would like to thank you for having taken the time to share your recent experience with us at the rest of the community.We all hope to welcoming you back in a near future.Best Regards

Dear Guest,First of all, we would like to thank you for having taken the time to share your recent experience with us at the rest of the community.We hope to welcome you back soon.Best Regards,

Dear Yustina,Thank you very much for taking your time and sharing your experience as for collaborating with your review. I am sincerely sorry and concerned if your experience at the hotel has not been in line with your expectations. We would be very pleased if you could contact us and share your experience with the Meliá Palma Bay team, as those comments are our base to improve and offer a better service, which is our greatest goal, among the complete satisfaction of our guests.Best Regards,

Dear Emma,It is a truly honour to express you on behalf of the entire team of Meliá Palma Bay my most sincere gratefulness for taking your time and sharing your wonderful words regarding your last experience with us. Your recognition is doubtless our biggest pride! We are all sincerely looking forward welcoming you back soon to your home in Majorca!!! Best Regards,

Dear Ms. Shobhana,Thank you very much for taking your time and sharing your experience as for collaborating with your review. I am sincerely sorry and concerned that your experience at the hotel has not been in line with your expectations. We would be very pleased if you could contact us and share your experience with the Meliá Palma Bay team, as those comments are our base to improve and offer a better service, which is our greatest goal, among the complete satisfaction of our guests.Best Regards,