Riu Cancun - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Forum Beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Minibar, in-room safe, laptop workspace, blackout drapes
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • All inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa

Explore the area

Map
Cancun, QROO
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationGaviota Azul Beach8 min walk
  • Popular LocationForum Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Most relevant reviews

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Room options

Standard Room, Ocean View (E)

8.3/10 Very Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Double Room, Ocean View (U)

7.5/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

7.4/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Sea View (M)

7.7/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (M)

10/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (Adults Only | L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

Standard Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (Adults Only | U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (M)

7.3/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.7/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

Double Room (Adults Only | E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Located on the beach, Riu Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property.

What's nearby

  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 8 min walk
  • Forum Beach - 9 min walk
  • Chac Mool Beach - 14 min walk
  • Tortuga Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬1 min walk
  • ‪Kawachi Specialty Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Turquesa Restaurant - ‬2 min walk

About this property

Riu Cancun - All Inclusive

All-inclusive eco-certified property near La Isla Shopping Mall
Cancun Convention Center and Forum Beach are located near Riu Cancun - All Inclusive, which provides a free breakfast buffet, 18 holes of golf, and a nightclub. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial, and a body treatment at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like windsurfing, surfing/body boarding, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), a billiards/pool table, and a 24-hour front desk
  • Guest reviews give good marks for the family-friendly amenities, bar, and breakfast
Room features
All 569 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, recycling, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Riu Cancun - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Cancun - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/body boarding, volleyball, and more.

Where is Riu Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Plaza Caracol Mall, Gaviota Azul Beach, and Forum Beach. Cancun Convention Center and Chac Mool Beach are also within 15 minutes.

Riu Cancun - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1494 out of 3073 reviews" "
Rating 8 - Good. 731 out of 3073 reviews" "
Rating 6 - Okay. 409 out of 3073 reviews" "
Rating 4 - Poor. 220 out of 3073 reviews" "
Rating 2 - Terrible. 219 out of 3073 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 6 nights in May 2024

10/10 Excellent

Mario Gustavo, las vegas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El servicio de los miembros del equipo fue excepcional.Todos dispuestos a ayudar y a responder cualquier pregunta o duda,mucha amabilidad ,solo recomendaria enfasis en la limpieza de los banos en los cuartos.
Stayed 6 nights in May 2024

8/10 Good

Aydan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Jose F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel property, the buffet food, Caribbean restaurant food, champagne, pools, and beach by Dreams Sands hotel. I didn't like the beach at property, Italian restaurant food, Japanese restaurant food, steakhouse restaurant food, wine and mixed drinks.
Stayed 5 nights in May 2024

10/10 Excellent

Radiance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Richette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

4/10 Poor

Moyra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I chose Riu Cancun due to the wonderful experience I had in Riu Jamaica and looked forward to doing so celebrating my birthday.. It was aweful all around..The condition of the prperty as advertised is misleading..We ended changing rooms 3 times because of a dingy aroma in the rooms , poor working air conditioner and soiled sheets..Front desk carmen and supervisor was rude until we got assistance from "Pamela.(.shes a keeper)..overall rooms need a complete make over..I had a really terrible time and would never return
Stayed 5 nights in May 2024

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful. Very clean. The rooms could use some updating but it wasn’t that bad. The people working there are awesome! The dining was ok. Of course we would’ve loved ribeyes and crab legs, but the food was good enough for buffet dining. We’d definitely do this same trip again. Thanks for handling all the reservations, sure made it a lot easier on us!
Stayed 4 nights in May 2024

6/10 Okay

Margarita, brooklyn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed in a few RIU resort and this is the only one that I found the the dinning area location is too far from the main building. They should have place the buffet closer to the main address. There were elders who had to walk a long distance to eat. Another suggestion to have mini station with food that people who drink can eat to minimize the liquor intake.
Stayed 5 nights in May 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024