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"Lotte Hotel Seoul is a 5 star property in an excellent location in the heart of the city Staff are courteous and helpful but lacking in English proficiency Restaurants are top notch "

"Nice hotel"

"👍"

"The rooms are really lovely with great linens on the beds. Very comfortable and quiet. Staff was great and truly went out of their way to be helpful. We had a great time and used the pool. The buffet breakfast is memorable."

"Excellent services!"

"We are very satisfied with everything."

"Great property. Loved the stay."

"Exceptional. Hospitality was beyond amazing, loved my room with the river view, I’m missing it already haha. Loved it so much, everytime I come seoul I will definitely come back to Grand Hyatt. Thank you so much!"

"The hotel provided an exceptional experience from the moment of our arrival. The customer service was of the highest quality, both during check-in and check-out. The location is truly ideal. Without a doubt, I will choose to stay here again in the future."