Find hotels near 20 Grand Lounge Historic Site, Detroit from ₩189,839

"Love the property"

"room was nice but not as clean as I thought it should be. there were crumbs under the nightstand and dust around the bottom of the bed. but all in all is was nice."

"Nice remote stay"

"The room was perfect ! "

"Lobby doesn't offer free coffee "

"I know someone new bought the Inn on Ferry St, but that doesn't excuse the extremely dusty condition of my room, or the lack of any type of window shade to block the sun out. I've stayed at the Inn several times before COVID, and this new owner may want to restore some of the amenities that made staying at the Inn feel more home-like with breakfast for example. I checked in when it was raining and the clerk didn't offer any assistance on getting to my room that was outside and two buildings down. When I got in the is building I discovered steep stairs and then a different flight of steep, but narrow stairs to get to my room. Why don't they offer to help you get your bags to your room? I would gladly tip for the help. The location is great, but when the woman asked me how my stay was at check out and I told her the truth, her response that the new owner was doing a multi-million dollar renovation. How does that apply to the cobwebs and dust along the top raiing and vents to my room?"

"Cool property"

"Cool room. "

"We have always been happy with this property, this time, not so much. We arrived shortly after 5PM to a line of people waiting to check in. Listening as other were being checked in, they were telling guests there was a wait for their rooms. The associate was explaining that guests have been checking in since 7AM, and they are giving out rooms in the order that they came in. Explain to me, what does that mean? In my mind, you don’t have rooms ready, period. She denied that to be the case. She said it was about a 15-20 minute wait. While we were waiting the family behind us got called to the desk for their room. My husband went up to talk to the guy that came out from ‘office?’. He told him we’ve been waiting longer than the 15-20 minute quote. He immediately had a room for us. The front desk peeps, just did not seem as friendly as they normally are. Side note, in room coffee maker did not work. It leaked all over the dresser. "