“Would be lovely to have some HUMAN interaction. Unfortunately I had to cancel both my 1 night stays with this property due to a death in the family. Both nights were also unfortunately non refundable but I had still written the property several weeks prior to see if there was anything they could do.
ZERO human interaction (not even a sorry for your loss) and just kept sending me automated check in details and then the follow up "how was your stay" afterwards.
I'm all for automated systems to...
“Would be lovely to have some HUMAN interaction. Unfortunately I had to cancel both my 1 night stays with this property due to a death in the family. Both nights were also unfortunately non refundable but I had still written the property several weeks prior to see if there was anything they could do.
ZERO human interaction (not even a sorry for your loss) and just kept sending me automated check in details and then the follow up "how was your stay" afterwards.
I'm all for automated systems to...
Steven