“I had only wished I was met with more helpful service when I announced my booking at the front desk. The issue arose when I had purchased my booking last year when the property was a Best Western Plus, and wasn't given an update about a change of management/ownership until it created confusion at the time of check-in. Met with skepticism, I was told I was the one mistaken about the address and had to make calls to Expedia to find out the booking had been transfered to the Comfort Inn just...
“I had only wished I was met with more helpful service when I announced my booking at the front desk. The issue arose when I had purchased my booking last year when the property was a Best Western Plus, and wasn't given an update about a change of management/ownership until it created confusion at the time of check-in. Met with skepticism, I was told I was the one mistaken about the address and had to make calls to Expedia to find out the booking had been transfered to the Comfort Inn just...
Guillermo