“Not up to this group's usual standard. An old and loud AC unit was the most negative part of the stay. Staff were not rude but certainly not welcoming. We had to ask about breakfast times and other amenities - the answers were perfunctory. I was not welcomed as a Bonvoy member. Breakfast service was spotty - I ordered a breakfast burrito and received a sausage, egg, and cheese sandwich. As the only customer at the time, this was not someone else's order. None of these things by themselves...
“Not up to this group's usual standard. An old and loud AC unit was the most negative part of the stay. Staff were not rude but certainly not welcoming. We had to ask about breakfast times and other amenities - the answers were perfunctory. I was not welcomed as a Bonvoy member. Breakfast service was spotty - I ordered a breakfast burrito and received a sausage, egg, and cheese sandwich. As the only customer at the time, this was not someone else's order. None of these things by themselves...
Mark