Bas-Médoc Wine Region 4 Stars Hotels

"Check in, room quality and breakfast buffet were all excellent!! And most of all the staff, very friendly and helpful. Especially staff François (gave very good suggestions for vineyards), Giniviene (checking us in despite some issues) Channel and Evelyn. In particular Dimitri, who was most engaging, doing what was probable best coffee for us over the 4 mornings!! Breakfast spread was wonderful! We enjoyed size of the room and love coffee machine!! However a good improvement would be to give more free coffee capsules instead of just 2! Otherwise great location and big free parking lots across the road. And yes great views from our room as we faced the river! And its very convenient to many great wineries in Pauillic, St Julien Margaux etc.. Will definitely recommend to others. "

"Stayed overnight in one of the suites, paid a holding deposit of 100 Euros on a debit card. On checkout we settled the bill in full and told the holding deposit wiuld be redunded in the next 7 days. This never happened even after sending 5 emails, direct to the hotel and through this app! I had to get my card issuer involved to resolve this a month on. For this reason I cannot recommend thos hotel."