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"The staff were excellent, very helpful and friendly. The room was clean and modern. Breakfast was great. I'd have appreciated if the coffee/hot drinks machine was still in use in the evening as my girlfriend enjoys a hot chocolate in the evening but the coffee/hot chocolate machine in the dining are was locked away. So we had to head out to a cafe that was open late."

"The staff were excellent, the hotel was very comfortable and the food at both breakfast and dinner was very good. We were travelling with 2 young children and the staff could not do enough. "

"The staff was friendly and the room was gorgeous. It completely exceeded my expectations. "

"The room itself was impressive and very comfortable. However, the soundproofing wasn’t great — we were woken at 5am by the room above having a shower; it genuinely sounded so close it felt like the water was coming through the ceiling! It may not be an issue for everyone, but there were a lot of stairs and the room wasn’t located in the main hotel building. This meant going outside to access the bar and restaurant, and unfortunately getting wet in the process. I would have preferred the option of staying in the main part of the hotel. Breakfast was adequate, although I was given a decaf coffee instead of the tea I had ordered. On a positive note, the view of the castle was absolutely amazing and really made up for the inconveniences. The spa facilities were good, although we weren’t provided with robes in he room whereas other guests appeared to have them, which was slightly disappointing."

"Everything was perfect. Restaurant was great. The History / Ghost tour in the evening was brilliant and great fun !"

"Clean and tidy, friendly helpful staff."

"The place is great at a great location. The breakfast was great too. Too bad that we just got to stay for 2 nights definitely plaining to come back ❤️❤️❤️"

"The room was very clean. We arrived late and they left us our room keys and so we were very grateful. Also loved the cat that greeted us. "

"The room was amazing and spotlessly clean and the staff as always were amazing and we just love staying there."