Plum Island 4 Stars Hotels

"We’ve stayed here many times before with our pups for the Sea Dogs Bark in the Park event and have loved it! But this stay was definitely different and very disappointing. I don’t know if we’ll be back. - There was only one staff member checking people in on a busy Saturday causing a line in the lobby. That person was also really patronizing when asking standard check in questions. - The room looked clean but the floor desperately needs a good scrub and thorough vacuum. My socks were dirty and covered in other dogs’ hair after a couple hours. (My dogs don’t shed!) - Overnight our (possibly underage and drinking?) neighbors were SO loud, so rude and very inconsiderate. I could hear parts of the conversation about having their ID’s ready. We called the front desk twice to ask for help and literally NOTHING was done. No call to the room, no knock on their door. I didn’t feel like being the crazy person taking it into my own hands so I plugged my ears and slept for maybe an hour or two all night. I was sick for two days after getting home. - Breakfast was bad. My dog literally turned his nose away at the eggs and he LOVES eggs. All the plastic ware was face up (not handle up) so everyone touches the side you put in your mouth when grabbing one. The oj cartons were frozen solid. - They overcharged me for my pet fee. $50 for one night when everywhere I checked it says $25. "