Exemplary guest service is at the heart of every 5-star hotel in Irene. From the moment you arrive, staff cater to your every need, whether arranging valet parking or providing a turn-down service. In addition, hotels have to feature upscale amenities to be entitled to a 5-star rating. These can include luxury bathrooms, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.