Flawless guest service is the foundation of every 5-star hotel in Sulina. From the moment you enter the lobby, staff attend to your every whim, whether arranging customized tours or providing in-room massages. Also, hotels have to offer upscale conveniences to meet the standard for a 5-star rating. These can include deluxe baths, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.