“Beautiful hotel, but ruined by a rigid and disappointing check-out experience
I booked this hotel for my daughter’s wedding, and our family stayed across three rooms. The hotel itself is beautiful, the amenities are excellent, and the breakfast was outstanding. We initially enjoyed our stay immensely.
However, check-out was a completely different story. We were surprised to be told that a fourth room was booked under our name. When we explained we had no knowledge of this room, we asked why no...
“Beautiful hotel, but ruined by a rigid and disappointing check-out experience
I booked this hotel for my daughter’s wedding, and our family stayed across three rooms. The hotel itself is beautiful, the amenities are excellent, and the breakfast was outstanding. We initially enjoyed our stay immensely.
However, check-out was a completely different story. We were surprised to be told that a fourth room was booked under our name. When we explained we had no knowledge of this room, we asked why no...
michal