외관

우드스프링 스위트 애빌린 여행 후기

2.5 out of 5
우드스프링 스위트 애빌린
4266 Oil Belt Lane, Abilene, TX

이용 후기

6.2
평점 10 - 훌륭해요. 412개 이용 후기 중 89개" "
평점 8 - 좋아요. 412개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 412개 이용 후기 중 70개" "
평점 4 - 별로예요. 412개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 412개 이용 후기 중 85개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

5.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They really need to replace the mattresses the ones we had were wore out and crack and pop when you move
2024년 1월에 7박 숙박함
답변 제공: Michelle 님, 2024년 1월 25일
Good Morning,I appreciate your feed back. We are replacing the mattress, and I look forward to seeing you again in the future.Thank You,Michelle PayneGeneral Manager

10/10 - 훌륭해요

Sydney 님, Gainesville

별로예요: 편의 시설/서비스
Staff very helpful. Pet welcome. Clean room
2024년 1월에 1박 숙박함
답변 제공: Michelle 님, 2024년 1월 25일
Good Morning Sydney,We are very happy you enjoyed your stay, and look forward to seeing you again in the future.Thank You,Michelle PayneGeneral Manager

4/10 - 별로예요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This hotel smells terrible, and is pretty nasty overall. The staff were great. I had no issues with checking in. The staff were very nice and even helped get the cable working. The hotel just needs to be thoroughly cleaned. It was one of those places you don’t want to take your shoes off in, and yes that is inside the room!
2023년 10월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
Good Morning, The hotel is being updated, and has been cleaned upon Brand Standards. We apologize for the inconvenience. We would like for you to contact the hotel directly, and speak with the manager.

8/10 - 좋아요

Jenna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not appreciate having to clean it as much as I did before using the room. I also did not appreciate the roaches
2023년 10월에 7박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We would like to apologize for the inconvenience caused to you. We are continuously making sure the hotel is up to our brand standards, and kept very clean.

4/10 - 별로예요

Mayra 님, LEAGUE CITY

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is very dirty
2023년 10월에 2박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
we apologize for the inconvenience you had with your stay at the hotel. We have made it our goal to provide the best service as possible.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
It was very noisy. We did not even stay the night. We left early because we were unable to sleep. I called the front desk to ask for a refund, but they said they did not do refunds.
2023년 10월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We apologize for the inconvenience; during your stay. We are insuring that our guests stays, are the best possible experience for you.

10/10 - 훌륭해요

Erin

2023년 10월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
Thank You for your review. We are glad you enjoyed your stay.

2/10 - 너무 별로예요

Mark

출장 여행
별로예요: 숙박 시설 상태 및 시설
First I got there at 230 and they said I couldn't check in until 3. Because there wasn't no I repeat no clean rooms but they would be clean at 3 so 30 minutes and you're gonna clean 8 rooms. That's crazy and then they want everybody's. ID that is staying with you which is insane. So we couldn't even stay there because. One of my employees didn't have his ID.
2023년 9월에 1박 숙박함
답변 제공: Michelle 님, 2023년 10월 4일
Good Afternoon,I apologize for the inconvenience you encountered at check in. It is our policy to put every ones copy of their ID into the room file they will be staying on property.It is for the safety of other guest, and employees.We look forward to having you stay in the future.Michelle PayneGeneral manager

2/10 - 너무 별로예요

Caryn

2023년 9월에 1박 숙박함
답변 제공: Michelle 님, 2023년 10월 4일
Good Afternoon,I would like to get more feed back on your stay.Thank You,Michelle PayneGeneral Manager

4/10 - 별로예요

victor

별로예요: 청결 상태, 숙박 시설 상태 및 시설
room very poorly maintained. no shower curtain. roaches. no chairs to sit in. stayed one night and left..will not refund balance of rooms reserved. bad place.
2023년 9월에 10박 숙박함
답변 제공: Michelle 님, 2023년 10월 4일
Good Afternoon,I apologize for inconvenience of your stay. We strive to make sure our rooms are properly cleaned; as to our brand standards.We do have the hotel sprayed twice a month. We would like to have you come back, and stay with us again in the future.Thank You,Michelle PayneGeneral Manager

8/10 - 좋아요

Darius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2023년 9월에 1박 숙박함
답변 제공: Michelle 님, 2023년 9월 26일
Good Afternoon,We are glad you enjoyed your stay. If there is anything you feel we could improve. Please let us know!Thank You,Michelle PayneGM

2/10 - 너무 별로예요

RITA

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Michelle 님, 2023년 10월 4일
Good Afternoon,I would like to get more feed back on your stay.To help me understand what we as a business needs to work on.Thank You,Michelle PayneGeneral Manager

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing
2023년 8월에 2박 숙박함
답변 제공: Michelle 님, 2023년 9월 26일
Good Afternoon,I want to thank you for your stay, and We are glad we were able to meet your needs, and the staff appreciate your feed back.We look forward in having you stay in the future.Michelle PayneGeneral Manager

2/10 - 너무 별로예요

Albert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was given a room that could only be opened by staff. If I wanted to leave the room I would need to have staff reopen the door. The room did not have a deadbolt. When I asked for another room, I was told that there was none available. I asked for a refund, but I was denied and told they have a no refund policy. The room was unsafe.
답변 제공: Michelle 님, 2023년 9월 26일
Good Afternoon,I apologize for all the inconveniences that you had during your stay. We are in the process of making our guests stay as accommodating as possible.Thank you,Michelle PayneGM

2/10 - 너무 별로예요

David

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is disgusting. Day time desk guy is rude unhelpful
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We apologize for the inconvenience you experienced during your stay. We are committed to ensure all guest stays, are positive.

4/10 - 별로예요

Kyrian

2023년 7월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
Thank you for your review. We would like to know more about your experience.

2/10 - 너무 별로예요

lori

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Night of hell
We arrived and smelled a slight scent of dog urine. That should have been a clue. When we get in the hallway, it reeks of dog urine in the carpet. We get into the room and thought it doesn't smell so bad. However the floors were slippery as if they had been mopped with dirty mop filled with dog urine. No wash cloths, only 1 towels for 2 people. The tub faucet was somewhat broken. That night the bedroom reeked of dog urine odor coming from outside the hallway. I will never stay at a Woodbridge. First if you allow dogs, never have carpet.
2023년 7월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We apologize for the inconvenience during your stay. We are making it our goals to provide the best service possible. The hotel is under new management and would like to offer our deepest apologizes.

8/10 - 좋아요

Gary

2023년 7월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We appreciate your business.

6/10 - 괜찮아요

John-Jody

좋아요: 청결 상태, 직원 및 서비스
Ok in a pinch
In a pinch it worked for a night. Seems there are people that are full time living there. I did not feel safe. Room was ok. Not my favorite place but ive seen worse.
2023년 6월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
We apologize for the inconvenience during your stay. We are insuring that our hotel is the safest, and cleanest possible.

10/10 - 훌륭해요

Rebecca

2023년 6월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
Thank you for your business

8/10 - 좋아요

Damon 님, Spring

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite
2023년 6월에 1박 숙박함
답변 제공: WoodSpring Suites 님, 2023년 12월 14일
Thank you for your business.

4/10 - 별로예요

Timothy

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
W
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Kia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

4/10 - 별로예요

Rosa

좋아요: 청결 상태
2023년 5월에 1박 숙박함

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스
I didn’t get the room that I booked, instead I was told they were over booked and all they had left was a room with to full sizes bed’s instead of the king size I had booked.The lady at the front desk told me I could either take what they had or find somewhere else to stay. I had just driven 7 hours to get to Abilene and all of the hotels were booked up.So I had no choice but to stay there.Then on top of that my room had roaches crawling around and I woke up Sunday morning and a roach was on my pillow Almost everyone at the hotel had a dog and I woke up Saturday to dogs barking at each other. I was really not satisfied with my stay.
2023년 5월에 4박 숙박함

2/10 - 너무 별로예요

Miranda

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would not stay here again.
2023년 5월에 4박 숙박함

2/10 - 너무 별로예요

PATTY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here!
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Jeremiah

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Corey

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Martha

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Rene

반려동물 동반 여행, 가족 여행
The room was just ok. The toilet would not flush properly because the tank would not fill up after each flush. You had to open the lid to get it to fill up. We asked for 2 extra blankets. We were able to get one from the front desk and they were supposed to send another one up, but never did. I was under the impression there would be a breakfast, but they do not offer it.
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jose

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Drew

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Awkward. Looks decent from outside inside is motel 6 at best
2023년 4월에 1박 숙박함

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Barbara L

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
I am so embarrassed for the location. I did not want my dog to stay.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Ashley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
Had to wait a good while to get checked in the front desk clerck was not there upon arrival, went upto the room, the floor was dirty bathroom wasnt that great either...
2023년 3월에 1박 숙박함

4/10 - 별로예요

Bailey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room provided did not unlock with my door card. When I need access I have to call for staff to unlock. TV and cabinets damaged, large extension cord to power kitchenette. Room given as they stated it was the only one available?
2023년 3월에 1박 숙박함

4/10 - 별로예요

Rodolfo

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

McCrae

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When checking into the room, the bed had not been made and you can tell that the sheets were not even changed from the previous guest.

8/10 - 좋아요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Elevator out
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Peter 님, las vegas

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has some maintenance issues
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Will

출장 여행
별로예요: 직원 및 서비스
Disappointed stay
I booked the 2 rooms for my crews doing work in Abilene they checked in late as they had a long work day. They were dirty and tired having spent the day excavating and it had been raining. The desk person held them up at check in for 2 hours I’m guessing because of their appearance and because of their ethnicity ( Hispanic) . She required identification on everyone which has never been the case at any hotel we’ve ever booked and we work all over West Texas. I called the office the following morning to express my concerns and was dismissed, I left my contact information for the GM and have yet to hear back from them.
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Checked in at 3 pm said my room wasn't ready yet. So came back later in the night to a room infested with roaches. Tried to talk to front desk about getting my money back was informed they have a no refund policy.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Trip
This was our first time staying at a Woodspring Suites. And it won't be our last. The accomodations were just perfect for our trip. It has all the immenities we needed and more.
2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ray

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hairy
It took 25 minutes for someone to come to the front for an 11pm check in. We were informed the only room available was on the top floor and the elevator doesn’t work. There was what appeared to be pubic hair all over the shower and someone else's hair under the covers of one of the beds. After we discovered the condition of the hairy shower we packed our things and walked back down all the stairs to go stay elsewhere. Disgusted!
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Rachel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

4/10 - 별로예요

JEFFREY 님, Sun City

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Crime in the parking lot. The place is more set up for the road and oil workers.

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very uncomfortable and dirty no towels or shampoo
2022년 11월에 1박 숙박함

4/10 - 별로예요

Scott D

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Insecure Stinky Roach Motel
Broken lock on entryway. Little security. Two horrible pillows for comfort. Cockroaches in room. Disgusting odor of cooking permeates.
Roach
Two lousy pillows
Kitchens allow cooking odor
2022년 11월에 1박 숙박함

8/10 - 좋아요

Tim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Week long stay.
Spent a week while starting a new job in Abilene. Clean room. Bed was comfortable. Having a kitchen was nice. I brought my own kitchen gear. The hotel will rent kitchen gear if you plan to cook. Not a fancy place but it was quiet and comfortable. Staff was very nice and helpful.
2022년 11월에 5박 숙박함