실내 수영장

ERTH 아부다비 호텔 여행 후기

5 out of 5
ERTH 아부다비 호텔
Khor Al Maqta, Al Khaleej Al Arabi Road, Abu Dhabi

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 137개 이용 후기 중 53개" "
평점 8 - 좋아요. 137개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 137개 이용 후기 중 12개" "
평점 4 - 별로예요. 137개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 137개 이용 후기 중 5개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
2021년 6월에 1박 숙박함
답변 제공: Best regards, Hotel Management 님, 2021년 6월 22일
Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times. We really look forward to welcoming you back really soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
soso
staff was really nice but the facility was pretty old. the location is also not good, but for airport guest it is not bad.
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Minkyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

nadia

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room is not very spacious
2024년 2월에 3박 숙박함
답변 제공: Priyanka Chirankar- Guest Services Manager 님, 2024년 4월 2일
Dear Valued GuestThank you for taking the time to share your feedback.Apologies for any inconvenience. Furthermore we appreciate your feedback. We hope to see you soon.Thank you and Warm RegardsGuest Relations Team

10/10 - 훌륭해요

Ammar

2023년 6월에 1박 숙박함
답변 제공: Shalini Gupta- Guest Experience In-charge 님, 2024년 4월 16일
Dear Valued Guest Thank you for taking the time to share your feedback. Apologies for any inconvenience. Furthermore, we appreciate your feedback. We hope to see you soon. Thank you and Warm Regards Guest Relations Team

10/10 - 훌륭해요

khaula

좋아요: 청결 상태, 직원 및 서비스
The room had a smell and i asked for air freshener that was never delivered to the room, Electricity outlet in the room are few not enough for multiple phones and laptop

8/10 - 좋아요

Jeffrey 님, Toronto

2022년 10월에 1박 숙박함
답변 제공: Shalini Gupta- Guest Experience In-charge 님, 2024년 4월 16일
Dear Valued Guest Thank you for taking the time to share your feedback. Apologies for any inconvenience. Furthermore, we appreciate your feedback. We hope to see you soon. Thank you and Warm Regards Guest Relations Team

10/10 - 훌륭해요

Rizeqalla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10泊した感想
口コミにもあったとおり、たしかにホテルへの入り口は分かりづらい。グーグルマップの案内は、ゴール直前のランナバウトから無視して「West Wing」の看板に従って向かいましょう。ホテルも5つ星かと言われると、さすがにそれは言い過ぎかと。しかし、部屋は広く、 決して新しくはないものの清掃・整備が行き届いている。スタッフのサービスも素晴らしく、周囲も静かで出張期間をとても快適に過ごすことができた。グランド・モスクも歩けない距離ではないので、レジャーでの利用にも向いていると思う。個人的には、また泊まりたいと思う。
2021년 12월에 10박 숙박함

10/10 - 훌륭해요

Fahad

2021년 12월에 5박 숙박함
답변 제공: Fadi Ibrahim Hotel Manager - Remal Hotel 님, 2021년 12월 16일
Dear Mr. Fahad, Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times. We really look forward to welcoming you back really soon. Best regards, Fadi Ibrahim Hotel Manager - Remal Hotel

6/10 - 괜찮아요

Ali

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean & silent Need more sign boards for the facility
2021년 12월에 1박 숙박함
답변 제공: Fadi Ibrahim Hotel Manager - Remal Hotel 님, 2021년 12월 16일
Dear Mr. Ali, Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times. We really look forward to welcoming you back really soon. Best regards, Fadi Ibrahim Hotel Manager - Remal Hotel

8/10 - 좋아요

Robert

2021년 11월에 3박 숙박함
답변 제공: Fadi Ibrahim Hotel Manager - Remal Hotel 님, 2021년 12월 16일
Dear Mr. Robert, We really appreciate the review and are delighted that you had an amazing and comfortable stay experience. Thank you for recognizing our service experience and we will share your kind comments with our colleagues. It is our pleasure to welcome you back again in the near future. Best regards, Fadi Ibrahim Hotel Manager - Remal Hotel

8/10 - 좋아요

Meshaal

2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Ahmed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Old furniture
2021년 10월에 1박 숙박함

8/10 - 좋아요

Mayra Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay with few areas of improvement
The hotel is very nice and clean, I really loved the welcome biscuits given at the reception and at the room. I loved the cinema theater that they offer on site and the elegant, quiet and calm atmosphere. There were 2 not-so-good things about my stay on Armed forces hotel though: the pool does not belong to the hotel itself but to a sort of club, therefore, there is 0% privacy if you want to use the pool as there are swimming classes all day. The pool was packed and I was not comfortable having so many people around during pandemic time. The second not so good thing was that they made us wait for almost 30 min at the reception before we could get our room. The customer service team however was very nice and helpful though. Other than these two downfalls, I enjoy my stay.
2021년 5월에 1박 숙박함
답변 제공: Best regards, Hotel Management 님, 2021년 6월 23일
Dear Ms. Mayra Esther, Thank you for taking the time to write a review about your stay with us. It was indeed our pleasure to welcome you as our valued guest. I am sorry that you had to express your disappointment with regards to the lapses mentioned during your stay with us and I truly apologize as this must have affected your overall experience at the Hotel. You may rest assured that all your observations have already been reviewed with those concerned. We really look forward to welcoming you back really soon.

10/10 - 훌륭해요

Fadwa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 2박 숙박함
답변 제공: guest relations 님, 2021년 3월 30일
Thank you Ms.Fadwa for rating us 10 out 10

8/10 - 좋아요

Adeibah

2020년 11월에 3박 숙박함
답변 제공: Best regards, Amit Arora, General Manager 님, 2020년 11월 28일
Dear Mrs. Adeibah, Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times. We really look forward to welcoming you back really soon.

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 객실의 편안함
Good Hotel.
Hotel was good. Lot of construction going on but I knew about that at time of booking. Gym and Pool worth the cost alone.
2020년 10월에 28박 숙박함
답변 제공: Best regards, Amit Arora, General Manager 님, 2020년 11월 10일
Dear Mr. David, Thank you for taking the time to write a review about your stay with us. It was indeed our pleasure to welcome you as our valued guest. Your compliments on our hotel's facilities are truly appreciated and these will surely serve as an encouragement for us to continually strive for excellence. We really look forward to welcoming you back really soon.

8/10 - 좋아요

JASSEM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and friendly staff
A comfortable hotel despite the presence of maintenance in some of the hotel facilities and its location in a very quiet place, but I do not advise travelers who will rely on taxis because the hotel location is located at the entrance to the city, there will be transportation costs, but in general the hotel is very good and has facilities and a very beautiful garden.
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

jan

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 4박 숙박함
답변 제공: Guest Relations 님, 2020년 3월 21일
Dear Jan , Thank you for the great review about your recent stay with us. We are delighted that you had an enjoyable experience with us and that we were able to provide a high level of service which we strive to deliver at all times. We really look forward to welcoming you back really soon. With Regards General Manager Amit Arora

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Le lieu La proximité de l'hôtel Les infrastructures
2020년 2월에 4박 숙박함
답변 제공: Guest Relations 님, 2020년 3월 21일
Dear Valued Guest , Thank-you for taking the time to share your review of our hotel. We're pleased that you enjoyed the service and are disappointed to hear that the rest of your stay didn't meet your expectations. Your feedback is very helpful as our valued guest and will certainly take the necessary steps to ensure improvements. We hope that you will give us another opportunity to welcome you back Sincerely General Manager Amit Arora

10/10 - 훌륭해요

Ahmad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 3월 21일
Dear Ahmed , We really appreciate the 5 star ratings and are delighted that you had an amazing and comfortable stay experience. Thank you for recognizing our service experience and we will share your kind comments with our colleagues. It is our pleasure to welcome you back again in the near future. With Regards General Manager Amit Arora

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Deceived
Very old room. Old furnitures old TV . No hot water just a bit warm it is a hotel from the 70's. Breakfast very cheap style but not cheap to pay. WiFi very slow and unreliable. Only thing that was good is the proximity to exhibition center
2020년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 1월 19일
Dear valued guest, I greatly appreciate you taking the time to share with us your experience during your recent stay and the constructive feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. Sincerely, Nidal M, Alayan Director of Rooms Division

10/10 - 훌륭해요

IceCream 님, japan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スポーツジムが良かった。 部屋のソープが、オーガニックで良い香りがしました。 私達は、アブダビの滞在期間が長く、何度も来ているので、 午前中はジムで過ごし、午後から観光しました。 スタッフの皆さんの接客応対が、 昨年よりも、随分良くなっていて、大変驚きました。
2019년 12월에 1박 숙박함

8/10 - 좋아요

Hussain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: guest Relations 님, 2020년 1월 19일
Thank you for the rating

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff makes up for all the hotel flaws
Staff were friendly which made our stay good but the hotel is a bit rundown. Duvets should be replaced with new one because it is already in pieces. It disgust me when i saw it.
2019년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2020년 1월 19일
Dear valued guest, Thank you for sharing your experience with us, we are pleased to know that we were able to meet your expectations during your recent stay. It is truly rewarding when a valuable guest like you recognizes our efforts to provide outstanding services and takes the time to say thank you. Your comments will be shared with our entire team, as reinforcement to continue their efforts to make our hotel a leader in excellence. Once again, we are grateful for your thoughtful comments. We look forward to the opportunity of serving you once again in the future. Sincerely, Nidal Alayan Director of Rooms Division

4/10 - 별로예요

Anna

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Если вы не гражданин ОАЭ, то не советую - нас там
Выбирая отель, хотелось восточного колорита и красивой территории, остановились на этом отеле- на картинках все красиво. Оплатила 2 номера для нашей семьи по невозвратному тарифу, попросила номера максимально близко друг к другу, т к дети. На следующий день после оплаты пришло письмо от отеля о том, что у них идет реконструкция и часть территории недоступна. Но в письме не было указано: 1. Что по факту недоступна ВСЯ территория, открыт только отель и парковка рядом, перекопано и перекрыто просто Все! 2. Работы ведутся круглосуточно прямо под окнами и ночью и в 6 утра что- то пилят, заколачивают и сверлят- шум и пыль. 3. В письме отель не указал, что я могу отказаться от бронирования, не потеряв всю сумму за 2 номера. Заселение : мы приехали в 15:30 - один номер дали сразу, второй мы ждали 40 минут, хотя время для чек ина не раннее, получили 2 номера в разных концах ооочень длинного второго этажа (245 и 204) - наши пожелания не учли. Тапочек и халатов нет и, конечно, их никто не предложил. Носильщик принес чемодан, взял чаевые, пообещал принести вазу под цветы и пропал - вазу мы так и не увидели. На любые жалобы о шуме и пыли сотрудники отвечали, что мы могли бы отказаться от их отеля после информационного письма, наше предложение компенсировать наш дискомфорт бесплатным завтраком также было жестко отказано. Т е вместо фразы « спасибо, что вы все-таки с нами» была «вы могли бы отказаться от нас». Вот такое восточное гостеприимство. Что такое клиентоориентированность тут не зна
2019년 12월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
お部屋が少し暗かったですが、それ以外はサービスもよく、素敵なスタッフの方ばかりでした。 空港線からホテルの送迎のメールの返信が遅くて心配なときもありました。
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are extremely old and never been renovated. They smell very bad. The bed's springs are out. Pillows and bed mattress are hard.
2019년 11월에 5박 숙박함

8/10 - 좋아요

Hamed

좋아요: 직원 및 서비스, 객실의 편안함
2019년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel but currently under maintenance (2019)
Good hotel, but currently under maintenance. (Nov 2019) At walking distance to the Grand Mosque, but no further restaurants or shops or sights to walk to. I had hoped it to be at walking distance to the ADNEC exhibition ctr, but it is way to far. Staff is correct and helpful. Food is good. Breakfast is great.
2019년 11월에 9박 숙박함

10/10 - 훌륭해요

Wathik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great business hotel close to ADNEC, great value.
Fit for purpose hotel close to ADNEC. Great buffet and comfortable rooms.
2019년 11월에 3박 숙박함

8/10 - 좋아요

Ayyoob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 2박 숙박함

4/10 - 별로예요

KONSTANTIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent service, place is massive!!
Very nice place, far bigger than I expected. Service was fantastic
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

Ibrahim

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Mohmmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

Rodolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

Charley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay in Abu Dhabi
My stay was very good, I will stay again on my next visit A great plsce to stay in Abu Dhabi
2019년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2019년 10월 28일
Dear valued guest, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have enjoyed your recent stay with us, especially our staff and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations. Once more, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. Sincerely, Nidal Alayan Director of Rooms Division

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: guest Relations 님, 2019년 7월 10일
Thank you for your ra ting us have wonderfull stay with us

8/10 - 좋아요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
There was an issue with our room being mixed up on the first night but it was rectified within 24hours.. staff were very helpful and friendly with loads of activities and food available on the premises!! Wifi was terrible tho. Overall it was a wonderful place to stay!! Hotels.com also we’re super helpful with rectifying the room mix up!!
2019년 4월에 11박 숙박함
답변 제공: Guest RElations 님, 2019년 5월 8일
Dear Mrs.Cassandra , I greatly appreciate you taking the time to share with us your experience during your recent stay and the feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. Sincerely, Nidal M, Alayan Rooms Director

8/10 - 좋아요

Thabet

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: guest Relations 님, 2019년 4월 29일
Thanks for rating armed officers club hotel

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: guest Relations 님, 2019년 4월 25일
Thank you very much for rating armed officers club hotel.have wonderful stay with us

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: Guest Relations Mouna Akram 님, 2019년 4월 21일
Dear Guest , Thank you for rating us we hope will enjoy your stay have pleasant stay at armed officers club &hotel

8/10 - 좋아요

Lilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service, cleaning Well done, but the hotel has to change the room carpets. Excellent destination for families, very well equiped for practicing different sports good for sports clubs also.
2019년 3월에 8박 숙박함
답변 제공: Guest Relations 님, 2019년 4월 10일
Dear Mrs.Lilia Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have enjoyed your recent stay with us, especially our staff and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations. Once more, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. Sincerely, Nidal Alayan Director of Rooms Division

6/10 - 괜찮아요

Andreas Schilling

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 7박 숙박함
답변 제공: Guest Relations 님, 2019년 3월 6일
Dear Mr.Andreas , Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 3월 6일
Dear valued guest, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay.