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아크라 럭셔리 아파트먼트 칸톤먼츠 여행 후기

4 out of 5
아크라 럭셔리 아파트먼트 칸톤먼츠
no 19, 5th Circular Road, Cantonments,, Accra

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 293개 이용 후기 중 221개" "
평점 8 - 좋아요. 293개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 293개 이용 후기 중 10개" "
평점 4 - 별로예요. 293개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 293개 이용 후기 중 15개" "

9.4/10

청결 상태

8.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

WANJIN

출장 여행
좋아요: 청결 상태, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Accra Luxury Apartments 님, 2022년 8월 17일
Thanks for the review Wanjin. We’re glad to know you enjoyed your stay. We look forward to hosting you again.

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As always, loved staying here
2024년 3월에 7박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 4월 7일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 - 훌륭해요

Marilyn

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Safe. Quiet
2024년 3월에 9박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 3월 24일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

8/10 - 좋아요

Simon

좋아요: 청결 상태, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 2월 29일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 - 훌륭해요

Azuma 님, Minatoku Akasaka

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
今回は日程を間違えて２泊取りましたが１泊しか出来ませんでした。次回また来たいと思います。
2024년 1월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 2월 4일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 - 훌륭해요

OUSMANE 님, CONAKRY

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Accra Luxury Apartments 님, 2024년 2월 4일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

10/10 - 훌륭해요

Shakira

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this place. I felt so safe. The place was also clean.
2023년 12월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 2월 4일
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards

2/10 - 너무 별로예요

Genesis

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The property itself is nice but this is not a regular hotel or apartment. It is ran by agents who do not communicate and wouldn't check you and you never hear from them afterwards so much so we didn't even know where to leave our keys after we checked out.We booked our airport drop off(which was to be included free)and the transportation never showed up.We left very early in the morning and we had to use regular taxis that costed us much more than we expected.I stayed in 2022 and was hoping it was a one time thing but again stayed this year and also took some family boy was I wrong and unfortunately this experience was even worse. We would never stay again and would not recommend anyone to stay there.
2023년 12월에 5박 숙박함
답변 제공: Accra Luxury Apartments 님, 2024년 2월 4일
Hello Genesis, we appreciate that you write us a review, we’re sorry about this experience, kindly note that airport drop off is not complementary and comes at a fee. The necessary team has been asked to investigate into this issue and proper measures taken. Thank you so much for your feedback as it helps us grow.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Air conditioner was not working properly . Bath Tub did not have a stopper.
2023년 10월에 1박 숙박함
답변 제공: The Manager 님, 2023년 10월 7일
Thank you for taking the time to share your feedback with us. We apologize for the issues you encountered during your stay, such as the air conditioner and the missing bathtub stopper. Your comfort is important to us, and we're committed to addressing these concerns promptly.We have taken note of your comments and will work diligently to ensure such issues are resolved for future guests. Your input is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

실제 이용하신 고객

별로예요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: The Manager 님, 2023년 10월 7일
We're so glad you chose to stay with us, and we hope to welcome you back soon.

10/10 - 훌륭해요

Lester

좋아요: 청결 상태, 객실의 편안함
Accra Luxury Apartments Cantonment was a real pleasure. The staff driver Chester was awesome, he texted via WhatsApp advising he was waiting for my arrival. A very impressive, safe and professional driver in the hectic traffic of Accra. The apartment location was central and access to the city via Uber was convenient and inexpensive. The market downstairs from the apartment had the necessary supplies for my stay. I was not impressed with the food at the Capitol Restaurant. The pool was clean and well maintained. The grounds were clean and nicely landscaped, though the old Putt Putt golf area should be addressed. The housekeepers were great, friendly, efficient and thorough. Security was always on hand and attentive. Had a great stay and would stay here again.
2023년 8월에 10박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 9월 10일
Thank you for taking time to write us this review, Lester. We’re glad to know you enjoyed your stay and had an awesome experience with us. We look forward to hosting you again soon

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 8월 15일
Thank you for taking time to write this review,Susan!We’re glad you had a great stay and we’d be looking forward to hosting you again.

4/10 - 별로예요

Vanessa

2023년 7월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 7월 30일
Thank you for the review, Vanessa. We appreciate your feedback and we’re truly sorry for your experience. This is not the type of experience we wish for our guests. We will look into this and address it accordingly. Apologies once again and we will be in touch

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 7월 23일
Thank you for the review, Steven. We are thrilled to know you enjoyed your stay with us and we look forward to hosting you again soon.

2/10 - 너무 별로예요

Jean Marie Andre

출장 여행
별로예요: 청결 상태, 객실의 편안함
Customer service at its worst
My worst hotels.com experience for the past 10 years. This property sent me an email while I was travelling to Ghana which on the eve of my arrival informed they had an 'emergency' and could not lodge me. I only read the email when I landed in Accra. They claimed they would send someone at the airport to take me to another location. No phone number was given and I waited an hour at the airport expecting to see someone with my name on a banner. I made 8 calls to the phone number available on Hotels.com only to get the coordinates of the driver of the proposed alternative residence. Finally, I met him and he said my name was not on his list. When I arrived at the second location, I realized they were also overbooked. In the middle of the night, lost in Accra, I finally found a hotel to spend the night, vowing never to book at that place ever. Nor should you.
2023년 7월에 4박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 7월 23일
Thank you for the review, Jean. We appreciate your feedback and we’re truly sorry for your experience. This is not the type of experience we wish for our guests. We will look into this and address it accordingly. Apologies once again and we will be in touch

8/10 - 좋아요

Makeba

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was nice and spacious. Not many dining options around.
답변 제공: Accra Luxury Apartments 님, 2023년 7월 10일
Thank you for taking time to write this review,Makeba!We’re glad you had a good stay and we’d be looking forward to hosting you again.

4/10 - 별로예요

Victoria

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We booked this hotel to stay at their Cantonments location. At 4:45 am while we were still in the air I was emailed to notify me that they were relocating me to a different but "equal" location. We were notified again about this by Godfred (who was very helpful. no complaints about him). We were then brought to the pine court apartments a hotel in an unsavory location without any of the amenities, (no breakfast, the pool was dirty, no gym, no chess set etc). We immediately brought up that 1. This hotel was vastly interior to our original accommodations, did not have the breakfast that i paid additionally for and wasn't even one of the 4 locations on their website. When we asked to be moved we were informed that we would have to stay at pune court for 2 days then we could be moved to their gardens location. (Which they wouldnt have moved us unless we demanded it). They said they would bring us breakfast the 2 days while we were at the pine court apartments. I will say the apartment was clean but it was not in a walkable are so we couldnt easily access the surrounding area. In the morning our breakfast options were 6 different sandwhiches and juices and they were out of the options we desired. When the sandwiches came, the bacon was raw and the lettuce was going bad. We were unable to eat any of it. Problems at the gardens: they didn't know we had breakfast, ac broke in one of our rooms, the bed was broken in our suite. We were happy to go home. Book somewhere else
2023년 5월에 6박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 6월 29일
Thank you for taking time to write this review, Victoria!We’re disheartened to hear you had a less stellar experience with us.We’d be looking forward to host you and make amends.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Safe Area
2023년 6월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 6월 22일
Thank you for taking time to write this review, Paul!We’re glad you had a good stay and we’d be looking forward to hosting you again.

8/10 - 좋아요

sean

출장 여행
별로예요: 청결 상태, 객실의 편안함
Not a good stay
The bed in the apartment I stayed in was terrible. It had a duvet in it from long periods of wear. It was hard and very uncomfortable. The furniture is old and not clean. The place needs a total update.
2023년 5월에 13박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 6월 2일
Thank you for taking time to write this review, Sean!We’re sorry to hear that you’ve had a less than stellar experience with our services. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.We’d be looking forward to host you and make amends.

4/10 - 별로예요

Charles

좋아요: 편의 시설/서비스
The area around the property was very convenient. Restaurants, stores, pharmacy. The rooms were spacious. The issue was the management. They made us change rooms over and over. They did not provide the rooms we reserved. They did not provide the promises that they made. I have stayed there 2 times and the exact same thing has happened. We don't have the rooms you reserved could you stay in a smaller situation and then charge you as much as $150 more. Bait and switch. Terrible.
2023년 5월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 22일
Thank you for taking time to write this review,Charles!We’re genuinely sorry about your experience with us. We’d be looking forward to host you again and make your experience a much better one.

8/10 - 좋아요

joel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great communication and clean apartment
2023년 5월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 22일
Thank you for taking time to write this review,Joel!We’re glad you had a great stay and we’d be looking forward to hosting you again

6/10 - 괜찮아요

Mitar

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 12일
Thanks for taking time to write this review,Mitar!We’re glad to hear that you enjoyed your experience with us. We’d appreciate a more detailed review during your next stay.We’d be looking forward to hosting you again.

10/10 - 훌륭해요

Murielle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to convenient store and restaurants.
2023년 5월에 3박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 8일
Thanks for taking time to write this review,Murielle! We’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

10/10 - 훌륭해요

Mario

2023년 4월에 5박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 6월 2일
Thank you for taking time to write this review,Mario!W e’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 4일
Thanks for taking time to write this review!We're sorry we can't address this and respond to your concerns, but we cannot contact you to get more details.We’d appreciate a detailed review during your next stay to help us make your stay a much pleasant one.

10/10 - 훌륭해요

Ire

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful.
2023년 4월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 3일
Thanks for taking time to write this review, Ire!I’m glad you had a good stay and we’d be looking forward to hosting you again.

10/10 - 훌륭해요

Ire

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 3일
Thanks for taking time to write this review, Ire!I’m glad you had a good stay and we’d be looking forward to hosting you again.

10/10 - 훌륭해요

Riley

2023년 4월에 3박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 5월 15일
Thank you for taking time to write this review, Riley!We’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was extremely hungry. Got in late. Their kitchen was closed and they decided to open it to accommodate me. So impressed. And it was delicious. Great service and Great Communication and Great room with balcony
2023년 4월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 4월 17일
Thanks you for taking time out to write us a review Jesse.We’re very happy you had a good stay with us.We’d be looking forward to hosting you again

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great accommodations!!! Host was lovely!!
2023년 3월에 1박 숙박함
답변 제공: Accra luxury apartments 님, 2023년 4월 4일
Hello Shannon, Thanks for the positive feedback. We're glad you had a great stay at our property. We're looking forward to hosting you again. Kindly make any suggestions to make your stay more better @accraluxuryapartments.com

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is outstanding with well maintained yards, great pool and well maintained facilities. Room was very nice and its close to shopping, restaurants and groceries. Check in and check is not as smooth and it should be. I had to wait 15 minutes for the caretaker to arrive to check me in and out
2023년 3월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 29일
Hello Anthony, We're genuinely sorry about the check-in delay and that our staff didn't meet the level of service we strive for.We're glad you had a great experience and we're looking forward to having you around.Kindly forward any suggestions you have to @accraluxuryapartments.com

10/10 - 훌륭해요

Aaliyah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The apartment exceeded my expectations. I will definitely be booking again when I return!
2023년 3월에 5박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Aaliyah. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

8/10 - 좋아요

Joyce 님, Rosedale

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The host was helpful but the front security guy was very very rude so unprofessional
2023년 3월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Joyce. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 - 훌륭해요

Ire

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you to the host
2023년 2월에 7박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Ire. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 - 훌륭해요

Ire

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks to Godfred for his patience with us when we were checking in. There’s a grocery shop, restaurant, pharmacy and laundry around, making life easier for us. Wonderful place to be and I recommend to all.
2023년 2월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Ire. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 - 훌륭해요

JAEHYUNG

가족 여행
좋아요: 청결 상태, 객실의 편안함
Clean and good
2023년 3월에 6박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Jaehyung. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 3월 21일
Thank you for taking time out to write us this review, Chelsea. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again soon,

10/10 - 훌륭해요

Marcus Drew

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Osborn was great
2023년 2월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 2월 27일
Thank you for taking time out to write us this review, Marcus. We’re excited to know you enjoyed your stay with us and we look forward to hosting you again soon.

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 객실의 편안함
2022년 11월에 15박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 2월 27일
Thank you for taking time out to write us this review, Francis. We’re excited to know you enjoyed your stay with us and we look forward to hosting you again soon.

4/10 - 별로예요

Michael Niels

2023년 2월에 5박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 2월 16일
Thank you for taking time out to write us a review, Michael. We’re thrilled to know you enjoyed your stay and we look forward to hosting you again.

2/10 - 너무 별로예요

Juliana

2023년 1월에 2박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 2월 1일
Hi Juliana, Thank you for the review. We’re sorry to know you did not have an excellent experience. We’d like to know more about your stay and how we can make things better for your next stay with us.

10/10 - 훌륭해요

Marcus Drew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great work Osborn
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Marcus Drew

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great work Osborn
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Charles

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The full kitchen and large living room made it great for us with the need to spend some downtime together. Also, there was a good restaurant, a lovely cafe within walking distance, and a grocery. The manager was very helpful with the changes we needed to make and he was available when we needed him. The grounds were very peaceful and the trees made it nice and shady. We will definitely be using this place again soon.
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Charles. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Marcus Drew

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great person Osborn. I appreciate for dedication
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well trained staffs
2023년 1월에 1박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Eric. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Adedayo

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Adedayo. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

William

좋아요: 청결 상태
Had an exceptional experience at this environment. Security always on point, space clean at all times. Would recommend this space anytime of the year. Agent professional
2023년 1월에 4박 숙박함
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Silliam. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Marcus Drew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Osborn assisted in many ways. Especially dinning areas and pubs
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Marcus Drew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Osborn was a great guest. Thanks for your patience
답변 제공: Accra Luxury Apartments 님, 2023년 1월 29일
Thank you for taking time out to write us a review, Marcus. We’re elated to know you enjoyed your stay with us and we look forward to seeing you again soon.