Dear Mr Raman We gave you a standard room which you had booked but you kept insisting on a larger room which was a higher category and was available for a surcharge which you did not want to pay. Ultimately when you did agree to pay the additional amount, you were shifted to a higher category, so the demand to shift rooms from your end. Also you booked a room without breakfast and kept insisting that we provide you complimentary breakfast which was not possible. Rest of the issue like TV, kettle etc were not brought to our notice at all during your stay and after you feedback we did check and found them to be working absolutely fine. We wish you well.

Thank you for your feedback. We are a budget hotel so Gym facility is not something that we can offer. Thanks for appreciating our Roof Top Restaurant Ambrosia

Dear Guest Thank you for your feedback. We experienced such complaint from a guest for that room first time so we have now got that corrected. We changed your room as soon as you complained. We hope to see you again soon.

Dear Guest Thank you for your generous feedback and we look forward to seeing you again on your next visit to Ajmer.

Dear Mr Raman Thank you for your feedback. During your stay, you were absolutely satisfied with all our services and rooms. However you did mention that you did not expect us to charge for the additional half day usage of the room. We as a hotel have policies that we adhere to. In any hotel in the world, it is clearly mentioned that stay before or beyond the check-in/out time is chargeable. It is quite strange that this would offend you when prudence should dictate and one must pay for what they have used/consumed. We fail to understand, why would you expect a freebie of half a day when you are using the room. And if this is the reason we attract a poor rating from you, we really could not help it.