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Reviews of Ambassador In Paradise Resort

5 out of 5
Ambassador In Paradise Resort
Station 1, Sitio Pinaongon, Barangay Balabag, Boracay Island, Aklan

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 399 reviews" "
Rating 8 - Good. 125 out of 399 reviews" "
Rating 6 - Okay. 37 out of 399 reviews" "
Rating 4 - Poor. 14 out of 399 reviews" "
Rating 2 - Terrible. 16 out of 399 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was ok except for very large cockroach. Items we wanted for diner were continually not available.
Stayed 1 night in May 2024
Response from Management on May 23, 2024
Dear William, thank you for staying in our resort. We sincerely apologize for the inconvenience you have experience during your stay. Please know that we are conducting a pest control every month to lessen and eliminate the pest that are unavoidable here in the island. We will also make sure to raise this to the concerned department. We hope that you will consider giving us another chance in the future. Sincerely,

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on Apr 25, 2024
Dear Kristine, thank you for staying in our resort. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 26, 2024
Dear Maribeth, thank you for staying in our resort. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t expect to be this wonderful. Would come back here again.
Stayed 3 nights in Apr 2024
Response from Management on Apr 17, 2024
Dear Annette, thank you for spending your vacation in our resort. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Deogracias, MAPLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, convinient beach location
Stayed 2 nights in Mar 2024
Response from Management on Apr 5, 2024
Dear Deogracias, thank you so much for sharing your experience and we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely,

10/10 Excellent

IMELDA, elk grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great stay . all staff they're all friendly
Stayed 3 nights in Feb 2024
Response from Management on Mar 17, 2024
Dear Imelda, thank you for staying in our resort. We are glad that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Will be bacj.
Stayed 3 nights in Mar 2024
Response from Management on Mar 9, 2024
Dear Ms. Cherie, thank you for staying in our resort. We are pleased to know that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Celso, fishkill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most was the staffs kindness and services, the place was beach front, love the pool area, at the end the staff’s was like your family
Stayed 4 nights in Feb 2024
Response from Management on Mar 6, 2024
Dear Mr. Celso, thank you so much for the positive rating and sharing your good experience in our resort. We are pleased to know that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Celso, fishkill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Management on Mar 3, 2024
Dear Celso, thank you so much for the positive rating. We are looking forward to your next visit. Sincerely.

10/10 Excellent

ardelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management on Feb 24, 2024
Dear Ardelyn, thank you for staying in our resort. We are glad that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big rooms, staff was excellent!! Quiet area of beach with great lounge chairs to relax on.
Stayed 4 nights in Jan 2024
Response from Management on Feb 4, 2024
Dear Christopher, Thank you for staying in our resort. We are pleased to know that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

4/10 Poor

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on Feb 9, 2024
Dear Mr. William, thank you for staying with us. It is always a pleasure to see reviews from our guests. However, it is unfortunate that the review may not be as what we hoped for. We would be glad if your concerns was elaborated in your review since you have given us a very low ratings so we also know what to improve next time. We hope that you will consider giving us another chance in the future. Sincerely,

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on Jan 25, 2024
Dear Ellen, thank you so much for the positive rating. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are respectful & courteous They make sure you get what you want What I don’t like is the mirror is not suitable for makeup as the lighting is not enough .This is inside the shower room
Stayed 3 nights in Jan 2024
Response from Management on Jan 25, 2024
Dear Lina, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Management on Dec 31, 2023
Dear James, thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit. Sincerely,

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 nights stay
On the beach. Big room. Nice sea view. Good breakfast.
Stayed 3 nights in Dec 2023
Response from Management on Dec 16, 2023
Dear Eyad, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Joferson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ambassador in Paradise, located in Boracay's Station 1, exceeded my expectations as a hotel resort. The breathtaking beachfront views, coupled with impeccable service, made my stay truly memorable. The spacious and well-appointed rooms, along with a range of amenities, showcased attention to detail. The staff's friendliness and willingness to assist added a personal touch to the overall experience. A truly luxurious escape in one of the most beautiful destinations. Five stars well-deserved!
Stayed 3 nights in Dec 2023
Response from Management on Dec 10, 2023
Dear Joferson, thank you very much for staying in our resort and for sharing your good experience. We are glad to know that you truly enjoy your stay with us. We hope to welcome you back again soon. Sincerely,

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thai hotel is located in front of an amazing beach , one of the best stretch of beach there big walkable to the main district 2 for more restaurant options . The staff was helpful and changed us rooms when we asked as we wanted on the second floor. Breakfast was amazing, not a buffet . The only feedback I would give is the rooms set up. Tv versus armoire placement , not enough hangers and counter space in the bathroom . More lights would be nice but that seems to be an issue in all hotels I’ve been too !! Love the turndown cookies , nice touch .
Stayed 4 nights in Nov 2023
Response from Management on Nov 29, 2023
Dear Claire,Mabuhay!Thank you for staying in our resort and for sharing your experience. We appreciate your comments and these are all noted. We are looking forward to welcoming you back again. Sincerely,

10/10 Excellent

William

Liked: Property conditions & facilities
Service, food and room
Stayed 3 nights in Oct 2023
Response from Management on Oct 19, 2023
Dear William, thank you very much for sharing your good experience in our resort. We hope to welcome you back again soon. Sincerely,

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms amazingly big, clean, comfortable staff so friendly would come back but the food needs more variety fresher and hotter it would top this place off
Stayed 2 nights in Oct 2023
Response from Management on Oct 6, 2023
Dear Peter, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Maria

Stayed 3 nights in Sep 2023
Response from Management on Oct 6, 2023
Dear Maria, thank you for staying in our resort . We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Ken

Traveled with group
Liked: Property conditions & facilities
Ambassador in Paradise
Great location just 10 minutes walk from the loud part of the beach, on the beach with great dining options, nightly entertainment and amazing staff
Stayed 2 nights in Sep 2023
Response from Management on Sep 11, 2023
Dear Ken, thank you very much for sharing your good experience in our resort. We hope to welcome you back again soon. Sincerely,

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise indeed
We’ve enjoyed every minute id our stayed in ambassadors in paradise. Location is a fantastic as it i beachfront and a 15 min walk to DMall. Staffs are all friendly from arrival to departure. The buffets breakfast is absolutely worth it. Not so crowded as other hotels.
Stayed 4 nights in Aug 2023
Response from Management on Sep 6, 2023
Dear Antonio, thank you very much for sharing your good experience in our resort. We hope to welcome you back again soon. Sincerely,

10/10 Excellent

MARIA ALICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Airport transfers were efficient and expedited. This is a plus specially when it involves land and water transportation. Rooms were kept clean at all times. Towels were clean and plush and changed daily. Staff were very friendly & accommodating. Everyone was polite and courteous. Experience was great! Would highly recommend this hotel.
Stayed 4 nights in Aug 2023
Response from Management on Sep 3, 2023
Dear Maria, thank you for staying in our resort. We are pleased you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Sky Solis

Traveled with family
Liked: Amenities
Everything was good - the rooms, the hotel as a whole, the service, and especially the staff. Will definitely go back!
Stayed 4 nights in Aug 2023
Response from Management on Aug 18, 2023
Thanks so much for sharing your experience and we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely,

10/10 Excellent

ronna trixia fatima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Management on Aug 18, 2023
Thank you very much for staying in our resort. We are happy you have enjoyed it and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first beach front hotel, so it was awesome. Excellent staff, always friendly and welcoming. Definitely gunna stay again!
Stayed 3 nights in Aug 2023
Response from Management on Aug 11, 2023
Dear Michael, thank you for staying in our resort. We are glad you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Honeylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Management on Sep 2, 2023
Dear Honeylen, thank you so much for the positive rating. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
This resort exceeded our expectations and it’s a must place for tourists to stay! My family enjoyed our stay and we felt very safe from the time we arrived at this resort. We will definitely come back to this place when we come back to Boracay! Thank you so much!
Stayed 3 nights in Jul 2023
Response from Management on Aug 7, 2023
Dear Marjorie, thank you very much for staying in our resort. We are very happy that your entire family enjoyed your vacation and we are looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

John Derrick V.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, the staff are very friendly and corteous, food is great and the beachfront is absolutely beautiful! Breakfasts menu were different each day and does not get monotonous and the rooms (we booked family suite) were very spacious.
Stayed 3 nights in Jul 2023
Response from Management on Aug 3, 2023
Dear John, thank you for staying in our resort. We are glad that you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

CRISSETTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach front property, its in Station 1 which they say has the finest white sand of all Boracay Easily accessible to d’mall a local place for souvenirs and restaurants The staff are very friendly, hospitable, always smiling and willing to help…i don't have little children but I’ve seen how attentive they are to customers with little kids giving them coloring materials and other toys…restaurant food is delicious..have acoustics at night and a fire dance performance…service is above and beyond..from check in to in between Highly recommend worth the price for the venue, service, great location.
Stayed 3 nights in Jul 2023
Response from Management on Jul 28, 2023
Dear Crissette, thank you very much for staying in our resort. We are very happy that your entire family enjoyed their holiday and we are looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional, the Ambassador management team runs a top motch resort!!
Stayed 3 nights in Jul 2023
Response from Management on Jul 21, 2023
Dear Thomas, thank you for staying in our resort. We are pleased that you have enjoyed your stay and we are looking forward to welcoming you back soon. Sincerely,

8/10 Good

Jose R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was walkable to other stations. Beach area was clean. We didn't like that we could not open our sliding door despite request complaint to front desk.
Stayed 3 nights in Jul 2023
Response from Management on Jul 7, 2023
Dear Jose, thank you for giving us a feedback. We sincerely apologize for the room issue however, we have already raised this concern to the assigned department. We are hoping to welcome you again here in the resort. Sincerely,

10/10 Excellent

Kato

Liked: Cleanliness, staff & service, property conditions & facilities
レストランがビーチに直結してるのが素晴らしい。 Station2までは歩いて15分くらいですが、おかげで静かでそれくらいが逆にちょうど良かった。
Stayed 3 nights in May 2023
Response from Management on May 28, 2023
Dear Kato, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location , staff was excellent. Enternainment was very good.the pool was clean. The ambassadors transfer van and speed boat transfer was easy and excellent. The Ambassador speedboat was much easier to get on and off than the other external company boat.
Stayed 5 nights in May 2023
Response from Management on May 23, 2023
Dear Christopher, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Management on May 29, 2023
Dear Arthur, thank you for staying in our resort and for giving the time to write us a review. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Adam

Stayed 3 nights in Apr 2023
Response from Management on Jun 5, 2023
Dear Adam, thank you for taking the time to leave us your experience ratings. We look forward to welcome you back here. Sincerely.

10/10 Excellent

Presly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except for the internet, that was unusable! The staff at the hotel was exceptional especially Noel and Juvy. They went above and beyond to make us feel comfortable!
Stayed 3 nights in May 2023
Response from philippe on May 15, 2023
Dear Presley, thank you for staying in our resort. The internet was down due to a 2-hour maintenance schedule of PLDT. We apologize for the inconvenience and we are looking forward to welcome you back soon.

10/10 Excellent

Donna

Stayed 3 nights in May 2023
Response from Management on Jun 2, 2023
Dear Donna, thank you for spending your holidays in our resort. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Mitos

Stayed 2 nights in Apr 2023
Response from Management on May 23, 2023
Dear Mitos, thank you for staying in our resort. We are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Dyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly. The place are quite yet it's accessable to shopping and restaurant areas. Our overall stay is very comfortable.
Stayed 3 nights in Apr 2023
Response from philippe on Apr 30, 2023
Dear Dyn, thank you for staying in our resort. We are happy you have enjoyed your stay with us and we are looking forward to welcome you back soon.

10/10 Excellent

Cylina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Beautiful resort
Stayed 3 nights in Mar 2023
Response from Management on Apr 4, 2023
Dear Cylina, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. sincerely,

8/10 Good

Bessie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort/hotel has a great location, the staff was super friendly-always helpful in assisting our needs. I would have given the highest rating except for a little room design/flaw.I used a night time CPAP machine so I need a working wall power outlet and in this case, yes there was a power outlet by the night stand BUT it also turns ON a reading light by some sort by the head board so how can one sleep if there's a spot light above your head?Ugghh
Stayed 3 nights in Mar 2023
Response from Management on Apr 4, 2023
Dear Bessie, thanks so much for sharing your experience and we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely,

10/10 Excellent

Serena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accomodating and welcoming. They made our trip!
Stayed 3 nights in Mar 2023
Response from Philippe on Mar 27, 2023
Dear Serena, thank you for staying in our resort. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the start the resort was accommodating. We arranged with them for transportation from the airport to the resort and it was well worth it. We had a family room for 5 and it came with 2 king beds and a twin. It had 2 full bedrooms and 2 bathrooms ( upstairs and downstairs). Service was impeccable. We needed more towels and they came immediately. Dinner and breakfast at the restaurant resort was great. Bar service was also great. We would of course go back again and take a longer stay.
Stayed 2 nights in Mar 2023
Response from Philippe on Mar 27, 2023
Dear Jennifer, thank you for staying in our resort. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

NEVELINE Viernes

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming, they have excellent customer service. Our room was beautiful and homely. The foods served were delicious. Everything is excellent and my 9 y/o grandson was so happy and was telling the staff that he would give them a 360 star rating coz 5 stars is not enough. Great job ambassador crew! Thank you so much!
Stayed 3 nights in Mar 2023
Response from Philippe on Mar 27, 2023
Dear Neveline, thank you for staying in our resort. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

8/10 Good

Louis-jerome

Stayed 3 nights in Jan 2023
Response from Philippe on Mar 27, 2023
Dear Louis-Jerome, thank you for staying in our resort. We are happy you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,

10/10 Excellent

Hazel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The cleanliness, friendly staff, good food, view everything is fantastic. We will be back and stay a the same room.
Response from Philippe on Jan 15, 2023
Dear Hazel, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2023
Response from Philippe on Jan 10, 2023
Dear Darlene, Thank you for staying in our resort. May we know why you rated us 6 out of 10 so this will help us understand and improve. Looking forward to welcome you again soon, sincerely.

10/10 Excellent

Arlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks great from the beachfront to the spacious bathroom. Staff are very friendly and accomodating. Definitely will book more stays here.
Response from Philippe on Jan 8, 2023
Dear Arlene, thank you for staying in our resort. We are looking forward to welcome you back soon. Sincerely,