야외 수영장

크라운 리전시 비치 리조트 여행 후기

4 out of 5
크라운 리전시 비치 리조트
Boat Station 3 Beachfront, Boracay Island, Aklan

이용 후기

6.6
평점 10 - 훌륭해요. 119개 이용 후기 중 21개" "
평점 8 - 좋아요. 119개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 119개 이용 후기 중 34개" "
평점 4 - 별로예요. 119개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 119개 이용 후기 중 14개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

HYOJIN

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 친절하고 화이트비치쪽 숙소라 좋았어요.
전반적으로 직원들은 친절했어요. 체크인, 체크아웃 접수 받는 직원이 한명이라 아쉬웠어요. 동시간대에 사람들이 몰려서 30분 이상 기다린거 같아요. 보라카이 도로들이 좋지 않아서 비치쪽으로 숙박 잡은거 잘한거 같아여. 위치상 스테이션3라 디몰까지 좀 거리가 있긴 해도 걸어다닐만했어요. 세면대에 물이 안내려가서 얘기했더니 물막는 거 뽑아버리더라구요 ㅋ 에어컨도 잘 나와요. 청결한 정도로 보면 중간이상 정도했어요. 수영장도 아침마다 물위나 물때 청소도 하더라구요. 저희방이 창문 열면 바로 수영장이랑 비치가 보이는 방이라서 알게됬네요 ㅎㅎ 비치 타올도 무료로 빌려주니까 좋았어요. 조식은 솔직히 그냥 그래요. 다른곳에서 먹는걸 추천할께요. 대체로 만족하네요.
2018년 12월에 3박 숙박함
답변 제공: Irekca de la Torre 님, 2019년 2월 9일
Dear HYOJIN, Greetings from Crown Regency Beach Resort! We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. Indeed, our resort continues its quest to further improve its facilities and services to ensure that esteemed guests such as you would enjoy your stay. It is feedback like yours that drives us every day to do our utmost to serve our valued guests. Recognition when deserved builds the team stronger and even more eager so thank you. With regards to your breakfast comment, we will be sure to forward it to our Food and Beverage Department so they can further improve. We value your patronage and I am confident that you would provide us another opportunity to be of service to you upon your return in Boracay. Sincerely yours, 

 Irekca de la Torre Marketing Communications Team

8/10 - 좋아요

Ouksun

좋아요: 직원 및 서비스, 객실의 편안함
Good location. Cozy loom.
2018년 12월에 2박 숙박함
답변 제공: 

Irekca de la Torre 님, 2019년 2월 8일
Dear Ouksun, Warm Greetings from Crown Regency Beach Resort! Thank you very much for your candid review of your recent stay at our resort. We always appreciate the positive comments left by the most important people in our world; our guests. We are glad that you enjoyed your stay with us. Thank you for highlighting the resort’s notable aspects such as our location and cozy rooms. We look forward to welcoming you back the soonest. Sincerely yours, 

Irekca de la Torre Marketing Communications Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
체크인 하고도 방에 못들어감ㅜ
3시가 되었는데도 방이 없어서 체크인을 하고도 방에 못들어갔어요.. 방 변기도 막혀있었고 전반적으로 별로였어요. 근데 수영장 뷰랑 1층 로비를 자유롭게 이용할 수 있었던 건 좋았어요.
2018년 12월에 1박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Ma'am/Sir Thank you for sharing your stay experience at Crown Regency Beach Resort. In behalf of the team, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel close to beach and tour
Good location for quiteness, but hard to go d mall by walking. And swimming pool is not clean but not too bad. All Staffs are very kind.
2017년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무너무 좋았어요
스테이션2인줄 알았는데 가보니 3이더라구요 예약하기전에 3은 별로라는 소문이 많아서 걱정많았는데 의외로 위치도 좋고 무엇보다 액티비티 하기에는 제일 좋은 위치같습니다 가격도 1,2보다 더 저렴하고 흥정도 잘해줘요 호텔 조식도 기대와달리 맛있었어요ㅎㅎ 직원분들도 친절합니다

6/10 - 괜찮아요

신예솔 님, 서울

좋아요: 청결 상태, 객실의 편안함
조금 아쉬운 곳(스테이션3에 위치한 크라운 리젠시)
<좋은점> 1. 해변이 바로 앞이다 2. 스테이션 3에 위치하고있어서 (스테이션2에도 크라운리젠시가 잇으나 우리는 스테이션3에 있는 방을 받았음) 밤에 조용하다 3. 에어컨이 고장날경우 24시간 사람을 부를수있다 <안좋은점> 1. 스테이션3라서 디몰까지 걸어가기가 귀찮다(천천히 걸어서 15분정도 *개인차가 있어요) 2. 수영장이 비교적 작다 3. 구비되어있는 욕실용품이 정말 없다 (샴푸 샤워젤 면봉 끝/ 헤어캡, 칫솔, 치약, 면도기같은 것이없어서 불편) 4. 빨래걸이가 베란다에 있어서 비가오면 말릴수가 없다 5. 방 키를 뽑아버리면 에어컨이 꺼져서 외출 후 들어왔을 때의 상쾌함을 느낄 수 없다 6. 조명이 별로없어서 어둡다

4/10 - 별로예요

stella 님, seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비추. 다음엔 다른 좋은 호텔 갈래요.
3박 하면서 에어컨 때문에 어찌나 씨름을 했는지 방을 바꿨는데 5분이면 시원해진다는 에어컨이 한시간이 지나도... 고장인것 같다고해도, 오지를 않고.. 1시간반을 끙끙대다가 땀에 샤워하고 방을 바꿨는데, 거기서도 에어컨이 중간에 푹푹꺼져서 2번을 사람 불렀네요. 조식도 진짜 별로고(추가를 왜 했을까 후회..), 청소해달라고 안해놓으면 하루종일 외출해서 있어도 청소를 안해주네요. 심지어 수건도 안주려함... 스테이션 3에 있어서 번화가와도 거리가 있고, 가격이 매우 저렴하지도 않고 전체적으로 호텔도 올드한 느낌이라, 다음에 보라카이를 가게된다면 다른 호텔로 가겠습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
크라운 리젠시 리조트 보라카이
호텔이 여러개로 되어 있어서 정확히 찾기 어렵고 비치까지 걸어가는 수고가 불편할뿐.. 나머지는 전반적으로 좋음.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Under construction
The pool was not available. Under construction. the sounds bothered me.

8/10 - 좋아요

KEN

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

STEPHEN 님, Fayetteville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent customer service, great location
2024년 2월에 7박 숙박함

8/10 - 좋아요

mark

2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the beachfront view. i love it!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jenny bee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good stay
it was so good. ill make sure to come back soon
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Francisco

아이를 동반한 가족 여행
I didnt like no action everyday to knock the door or call the phone what is the need the customer esp towel or blanket everyday to change it
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Jeric

2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Maria Cecilia Alvarez

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool and the spa cannot be used. Common areas are deteriorating. Friendly staff.
2022년 12월에 3박 숙박함

8/10 - 좋아요

Amandeep

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, but I was surprised that my room did not have hot water in the shower. Very nice and polite staff always willing to help.
2022년 11월에 3박 숙박함

2/10 - 너무 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
Although, the location of this hotel is very good but i would never recommend this hotel with anybody planning a trip to Boracay. The room is old and badly need renovation. Upon check in, they give you a paper full of rules especially fees if their are stains in the bed or the furniture upon check out but when i got in the room, the table was full of stain and dilapidated. When we try to dine at their restaurant for breakfast or dinner. No server came to us for 30mins. Service is poor, facilities is poor. Avoid this hotel.
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Baden

별로예요: 청결 상태, 직원 및 서비스
In all honesty ive been visiting Boracay for almost 20 years ajd stayed in various hotels but by far this is the worst experience i have ever had
2022년 5월에 3박 숙박함

8/10 - 좋아요

Celmar

2022년 4월에 2박 숙박함

6/10 - 괜찮아요

Juliet

가족 여행
2022년 3월에 2박 숙박함

8/10 - 좋아요

Barbie Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money
Worth the money, very accessible to dining options. Near big hotels.
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best for family
Our family enjoyed our stay. We booked 9 rooms. We had great time in the hotel and its amenities. We only hope the breakfast is buffet.
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth it!
The hotel staff were very accommodating, the hotel is well maintained. The location is accessible to almost everything. Beachfront which is the most important requirement.
2022년 1월에 4박 숙박함

2/10 - 너무 별로예요

ROLANDO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast is so terrible
The breakfast is so terrible, lousy and there are nothing to choose from. No pancake, no bread
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Bernard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hill out weekend
Just a great chill out weekend with. My daughter. She particularly liked the breakfast bacon and tapas.
2021년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kris

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the very first time we arrived at the hotel it was a big disappointment until we left the hotel,there were problem on the ac the staffs are rude in a way that my sister in law is a senior citizen and ask them if they can heat up the food for her but the staff said to go to the kitchen. And everytime that were having a problem i need to get mad at first before they make action about it. Me and my family loves to travel but this is the worst hotel and service weve ever been
2020년 1월에 2박 숙박함
답변 제공: Vic, Marketing Communications Team 님, 2020년 5월 13일
Good day, Kris! We have received your feedback regarding your recent stay experience with us. Your comments have been duly noted and are taken with high regard as this helps us to consistently improve on the quality of our service. On behalf of the team, allow me to express our sincerest apology for the inconvenience you have encountered during your stay. It is with deepest regrets that we fell short in providing you and your family with an excellent experience. Rest assured all necessary actions have been taken to address these concerns. We look forward to having you again and for the opportunity to serve you better at our hotel.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My parents were upgraded. Thanks! The wifi in their room was just so slow.😂 They were even given their own router, but just the same, it was slow. Service was good! Thank you!
2020년 1월에 3박 숙박함
답변 제공: Vic, Marketing Communications Team 님, 2020년 5월 13일
Good day, Sir/Madam! Greetings from Crown Regency Beach Resort! We wish to thank you for taking the time to let us know about your experience with us. We are pleased to know that you were satisfied with our staff's service. With regard to your concern on the WiFi, please know that we have duly noted this in order to avoid such inconvenience to happen again. We look forward to another opportunity to exceed your expectation!

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: Vic, Marketing Communications Team 님, 2020년 5월 13일
Good day, Sir/Madam! We have received your rating regarding your stay experience with us. It's quite saddening that you did not find any pleasing aspect during your stay. We apologize for any inconvenience you have experienced. And we look forward to having you again and for the opportunity to serve you better at our hotel!

2/10 - 너무 별로예요

Mary

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
on stay here.
The place is in disrepair. Not kept up. The pool was dirty. And need paint and cleaning everywhere. I booked 2 rooms for 7 nights but left after the first night lost my payment for 6 days. I tried to get help from Hotels.com but the numbers they had for them did not work. Everything at the bar was out of stock or not available. Say it is 4 star hotel but 2 stars is being generous. Free breakfast was almost all gone and what little they had was not good. Upon checking they wanted a huge deposit for the rooms which they say is consumable. But 500 per night per room is way too much when Hotels.com says 1000 per room. Don’t stay here you will be sorry. List allot of money. But moved to a difference to hotel and saved our vacation
2019년 8월에 7박 숙박함
답변 제공: Vic, Marketing Communications Team 님, 2020년 5월 13일
Good day, Mary! I very much appreciate the time and effort you have spent to share your feedback. It is disheartening to know that we did not meet your expectations during your visit. Rest assured we are seriously looking at these points for proper assessment and work to be done. We hope to serve you better in the future should you travel again to Boracay!

4/10 - 별로예요

Chin San

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
離譜的度假村
很離譜的訂房價格稅金服務費居然將近房費,一間房費4187.97稅金居然高達3528.18,都訂好了才發現這麼離譜,訂了3間是4人房硬要我們住1間2人房,更慘的是1間廁所大量漏水很吵晚上沒辦法睡,1間房間大量淹水,2間房間緊鄰餐廳早上6點準時被吵醒,房間嚴重霉味,整個旅行氣氛都被這家度假村搞亂了,這跟本不是度假村吧
2019년 7월에 3박 숙박함
답변 제공: Vic 님, 2019년 8월 24일
Dear Sir/Madam, Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We have received your feedback regarding your recent stay experience with us and we would like to thank you for bringing these matters to our attention. In behalf of the management, allow me to express our sincerest apology for any inconvenience and unexpected blunders you may have experienced during your stay. It is disappointing to know that you did not find any pleasing aspect of your stay. Please know that we are already in the process of improving our services and facilities to better serve our esteemed hotel guests such as you. Sincerely Yours, Victoria Marketing Communications Team

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this hotel was good to stay
2019년 5월에 4박 숙박함
답변 제공: Jen 님, 2019년 5월 20일
Dear Sir/Madame, Warm greetings from Crown Regency Beach Resort! Thank you for choosing to stay with us. It is always a pleasure to have you here at the resort. We are overjoyed to know that you are satisfied with your stay. Indeed, our resort continues its quest to further improve its facilities and services to ensure that esteemed guests such as you would enjoy your stay. It is feedback like yours that drives us every day to do our utmost to serve our valued guests. We value your patronage and I am confident that you would provide us another opportunity to be of service to you upon your return in Boracay. Sincerely yours, Jenesis Marketing Communications Team

8/10 - 좋아요

Tang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So this hotel is located right on white beach. From the map it seems a little far from the action but it is in a perfect location. For the price I think it was a good value. We paid about 2500peso a night, but it was during holy week so things where more expensive. The hotel is a little dated but the rooms are big and the beds where nice and soft. It also had nice strong water pressure in the shower. Now for the the minor issues: Included in our stay was breakfast for 2 people, we had 3 in our group. Breakfast is 600p and definitely nothing special. I only woke up and had it once but it's ok 3/5. You can find a really nice breakfast near by for a little less. Same thing with the pool. We only used it once and there was no one there. When we went in they asked for our room number and you are allowed 2 pool passes pee day per person. So they wanted to charge another 600p per person. The pool is not that nice so our friend got out. We did not get charged. The pool is a 3/5. I had dinner by the pool and I got a really decent bacon burger for 500p. It was at least 8 to 10oz patty with American bacon. I would have gotten it again. My friend local friend came by the hotel 2 days for dinner and drank in our room for a while. During check out they tried to charge us 2000p for her. But we didn't pay that. Also for having a 3rd person they tried to charge us and extra 1300p per day. We didn't pay that either. Also there was 8k p refundable deposit which is high .
2019년 4월에 4박 숙박함
답변 제공: Jen 님, 2019년 5월 20일
Dear Sir/Madame, Warm Greetings from Crown Regency Beach Resort! We are overjoyed to know that you are satisfied with your stay. We appreciate your gracious commendation of our resort’s notable aspects such as our location, and spacious room. Moreover, your observations are well noted as this help us focus on areas that need improvement. Thank you for your detailed review of your stay at Crown Regency Beach Resort. Honest views from a guest like you are always welcome and appreciated. We look forward to have you again and for the opportunity to serve you better at our hotel. Sincerely Yours, Jenesis Marketing Communications Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wifi is slow. But the junior suite looked nice. They only gave us two towels though and they knew there were 3 people staying. Overall, I am satisfied with the place. It is right in front of the beach which is beautiful.
2019년 1월에 2박 숙박함
답변 제공: 

Irekca de la Torre 님, 2019년 2월 8일
Dear Ma'am/Sir, Thank you for choosing to stay at Crown Regency Beach Resort. We very much appreciate the time and effort you have spent to share your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your gracious commendation of our resort specifically highlighting our Junior Suite. As for the WiFi, we are now in the process of upgrading to a scalable WiFi connection to eliminate concerns of maxing out bandwidth limits. As for our staff, rest assured that your comments are being communicated to the respective departments to improve their service. We hope that we will get another chance to give you another memorable experience at Crown Regency should you return to Boracay. Sincerely yours, 

Irekca de la Torre Marketing Communications Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
6 nights here
It was a great location and we enjoyed our stay there.
2018년 12월에 6박 숙박함
답변 제공: 

Irekca de la Torre 님, 2019년 2월 8일
Dear Ma'am/Sir, Thank you for choosing to stay at Crown Regency Beach Resort! Thank you very much for your candid review of your recent stay at our resort. We are overjoyed to know that you are satisfied with your stay and that our resort's location is to your liking. We always strive to give all our guest the best value for their stay and we are glad to have received your recommendation. We hope to have you again and we look forward to provide you with another delightful experience upon your return. Sincerely yours, 

Irekca de la Torre Marketing Communications Team

10/10 - 훌륭해요

Ivo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful view and great staff
The staff is all very friendly and helpful. The main roads and the area surrounding it is still full of construction work. But the beach and the view from the hotel is stunning (the hotel is almost on the beach). The pool is a bit smaller than some of the hotels further away from the beach. But with the view from the infinity pool and the sea you don't really care. For the rest: the rooms are clean, the beds are soft, the breakfast is alright, and the bar is well stocked.
2018년 11월에 5박 숙박함
답변 제공: 

Irekca de la Torre 님, 2019년 2월 8일
Dear Ivo, Thank you for sharing your positive thoughts of Crown Regency Beach Resort! We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to your family. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide you an experience that you will treasure for a very long time. We look forward to welcoming you back should your future travels bring you in the beautiful island of Boracay. Sincerely yours, 

Irekca de la Torre Marketing Communications Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location of this hotel was very good (right on the beach). The staff was very friendly and helpful. Unfortunately, that’s the only pleasant thing I can say about this hotel. The room was extremely dated and dirty. There was sand and filth everywhere. The pool pictures are photoshopped. It was actually very dirt and Not maintained. The restaurant had a very limited menu and didn’t seem fresh. The beach was a few steps away which was there only saving grace.
2018년 12월에 7박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Ma'am/Sir, Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We are pleased to know that our location and amiable staff were to your liking. For the issues you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. It is with your valued feedback that helps us improve our service and facilities. Rest assured that we will take the necessary actions as needed.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함

2/10 - 너무 별로예요

Pedram

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dusty stay
The hotel was still under construction (renovation) and there was much dust every where including in the rooms. Some hallways including ours was complete darkness at night (no light). bedsheets were smaller than mattresses and while we told them and they changed our room, nothing changed about that. Water sink was clogged and air conditioner was very noisy at nights. For the price, we could have got similar style hotel in a much better condition. The staff were very nice but these were something out of their control and the management was very poor. WiFi connection was also very poor.
2018년 11월에 3박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Pedram, Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We truly appreciate you for bringing these matters to our attention. Allow me to apologize for the inconvenience these might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

8/10 - 좋아요

jameel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 11월에 4박 숙박함

6/10 - 괜찮아요

Radu

별로예요: 청결 상태
Price too high for the conditions
Not best ever experience. Ants in the room, wifi on/off and with speeds lower than my mobile internet. Noisy doors systems, everytime some other door from other room was screaming for minutes. Bar has a limited choices of drinks also. Not a bad place but clearly expected a lot more for the price. Staff was nice, no complain there.
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Radu, Thank you for taking the time to share your experience at Crown Regency Beach Resort. We would like to thank you for bringing these matters to our attention. We deeply apologize for the inconvenience these might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

8/10 - 좋아요

dinah

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was excellent..bad location.difficult access to the main road.we have to drag our heavy luggage to a rough side road ..staff are friendly and helpful
2018년 3월에 1박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Dinah, Thank you for sharing your thoughts of Crown Regency Beach Resort. We are pleased to know that our spacious room and amiable staff were to your liking. For the issue you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.

10/10 - 훌륭해요

Remedios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good and stuff are very friendly and helpful
2018년 1월에 3박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello Remedios, Warm greetings from Crown Regency Beach Resort! We are pleased to know that you enjoyed your encounters with our amiable staff, ensuring you a perfect stay with us. We look forward to welcome you back the soonest.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Most beautiful hotel site of any hotels that I have stayed at hands-down. I love the garden next to the pool there.
2017년 11월에 4박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hi there, Warm greetings from Crown Regency Beach Resort! We are pleased to know that you enjoyed your stay experience with us. We look forward to welcome you back the soonest.

6/10 - 괜찮아요

S.M.O 님, 日本

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
シャワーお湯が出ない
シャワーのお湯が一時的にしか出ない。お湯がもう少し出て貰えると最高のホテル ビーチにも近くてロケーションは良い。
2017년 12월에 3박 숙박함
답변 제공: CORINNE 님, 2019년 6월 17일
Hello S.M.O, Thank you for taking the time to share your stay experience at Crown Regency Beach Resort. We are pleased to know that our location was to your liking. For the shower issue you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed. S.M.Oさん、こんにちは。 Crown Regency Beach Resortでの滞在経験を共有していただきありがとうございます。私達は私達の位置があなたの好みにあったことを知ってうれしいです。あなたが言及したシャワーの問題については、私がこれがあなたの滞在中にあなたを引き起こしたかもしれない不便を深くお詫び申し上げます。必要に応じて必要な措置を講じるようにしてください。