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홀리데이 인 익스프레스 & 스위트 올버니 에어포트 - 울프 로드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 460개" "
평점 8 - 좋아요. 1001개 이용 후기 중 371개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 104개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good price to quality ratio
It is very good considering the price.
2017년 6월에 1박 숙박함
Thanks for taking your time to let us know what you thought about our hotel. We have just converted to a brand new Holiday Inn Express!!!

8/10 - 좋아요

Audrey E.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was near everything we needed to do in Albany.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, large rooms. I liked that the sink was not in the bathroom.
2024년 5월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 hi 님, 2024년 5월 7일
Hello DianaThank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

2/10 - 너무 별로예요

Daniel

Place sucked no hot water horrible customer service would rather stay at a motel 8
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Genevieve

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 5월 2일
Hello Genevieve Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I am sorry we did not meet your expectations. If you have any questions or concerns, please contact the hotel directly. Thank you and thank for staying with us.

10/10 - 훌륭해요

Sarah-Maude

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lits confortables. Personnel courtois. Choix variés pour le déjeuner
2024년 4월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 29일
Hello Sarah-Muade Thank you so much for taking the time to give us a review. We feel really delighted to see that we provided you a top-notch place to stay while you were away from home.As always, we thank you for choosing us and we hope you come back next time around.

10/10 - 훌륭해요

Francois

2024년 4월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 29일
Hello Francois Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 29일
Hello Kayla Thank you so much for taking the time to give us a review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Marc

가족 여행
No sidewalks
2024년 4월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 29일
Hello Marc Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

4/10 - 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태
Side chair in the room had a GIANT dark stain on it. Made front desk aware and asked if they could remove it after we identified that as the horrendous smell in the room. They made me remove it myself through the tight squeeze of the bed and wall unit (meaning I had to move this awkward shape on my own and touch the filthy mark on it) and leave it in the hall where it sat for almost 24 hours right outside of my door. Snowed a few inches and hotel didn't put any salts down or shovel until the next night which made us slip every time we had to go in and out. Fire alarm needed a new battery and the worker they sent couldn't figure out how to put it back on the wall. Construction vans in the parking lot woke me at 6am which isn't the hotels fault, but so frustrating after having nothing but issues. Terrible experience I would not stay here again.
2024년 3월에 3박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 22일
Hello Ashley We thank you for staying with us and are sorry to hear about your experience regarding the condition of your room. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

6/10 - 괜찮아요

MARIEL

출장 여행, 가족 여행
They definitely need a renovation. The smell of mold is bad. The room had a bad odor to it as well, not that aren't clean, cause they are, its just old moldy smell.
2024년 4월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 22일
Hello Mariel So sorry to hear about the moldy smell in your room. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

8/10 - 좋아요

Edith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was small but overall it’s a great location and the breakfast is excellent!
2024년 4월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 22일
Hello Edith Thank you so much for taking the time to give us a review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 17일
Hello Amelia Thank you so much for taking the time to give us a review. Our staff takes great pride in ensuring all guests had a wonderful experience. We hope to service you again soon.

8/10 - 좋아요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for price. The sheets were sooooooo soft. Beds comfortable.
2024년 4월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hi Kathleen,Thank you for your feedback. I will be sure that the whole team knows about your wonderful stay with us.

4/10 - 별로예요

teresa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom had poop on the tub . I was not happy . She tryied to tell me that it wasnt there I showed her a picture of it and poined it out for her .
2024년 4월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hello Teresa,Thank you for your valued feedback. Can you please reach out to us and let us know the room number you stayed in as well as the photo? This way we can properly ensure that we address this issue with our housekeeping leadership team immediately.

10/10 - 훌륭해요

Margaret

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel. Very comfortable bed and across the street from the mall.
2024년 4월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hello Anne,Thank you for your feedback. We appreciate knowing when we did a good job. We hope to see you again when your travels bring you back to the area.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hello Kimberly,Thank you for your rating! We hope you had a great experience with us!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were very accomodating when we couldn't get to our room that we'd booked until 6 am due to horrific traffic issues. They let us claim our room and add another night so we could fully recover.
2024년 4월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hi John!I am so pleased to hear that we were able to help you out during a difficult situation! Please come back and visit us again soon.

10/10 - 훌륭해요

Kiara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great. It was my second time staying here and would do it again. Thanks!
2024년 3월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 5일
Hello Kiara Thank you so much for the feedback about your stay with us!We really strive to be your home-away-from-home and are delighted to hear that we were able to show you what it is like staying here with us.Please let us know if you have any questions about planning your next stay or anything else we may be able to help with.

8/10 - 좋아요

Beverly 님, South Burlington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy halls.
2024년 3월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 3일
Hello Beverly Thank you so much for the feedback about your stay with us! We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 5일
Hello Christine Thank you for your review of your stay at our hotel. We really strive to be your home-away-from-home and are delighted to hear that we were able to show you what it is like staying here with us.Please let us know if you have any questions about planning your next stay or anything else we may be able to help with.

8/10 - 좋아요

Jacques

2024년 3월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 22일
Hello JaquesThank you so much for taking the time to give us a review, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

Janet M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot difficult to get throigh,better lit
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 3일
Hello Janet Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back! Sorry about the tight parking lot.

4/10 - 별로예요

Tessa

2024년 3월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Thank you for your valued feedback. Can you please reach out to us to share some of your experience so that we may use your feedback to improve our hotel.

8/10 - 좋아요

Joe

2024년 3월에 1박 숙박함
답변 제공: Catlin 님, 2024년 4월 16일
Hi Joe!Thank you for taking the time to rate us! We hope that you enjoyed your stay and hope to see you again soon.

6/10 - 괜찮아요

Juan Carlos 님, Oakville

2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 19일
Hello Juan Carlos Thank you for your review of your stay at our hotel. It is our commitment to provide every guest with exemplary service and amenities. We hope that you will give us the opportunity to serve you again.

4/10 - 별로예요

Damian

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice. Sofa bed was stained and the bed was an old uncomfortable spring mattress. Shower only had two settings: scalding hot and off.
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 16일
Hello DamianThank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 3월에 3박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 16일
Hello SharonThank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good. Except they're repairing the hallway walls and it smells terrible.
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 14일
Hello April Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back! Sorry about the smell due to our current construction on the building. We do apologize for this. Thanks again !

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location near the highway
2024년 3월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 12일
Hello Elizabeth Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

4/10 - 별로예요

Dalston

2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 4월 3일
Hello DalstonThank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

2/10 - 너무 별로예요

Carrie

아이를 동반한 가족 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very rude workers! Took over 4 hours to get blankets and pillow
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 4일
Hello Carrie Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

10/10 - 훌륭해요

JOSEPH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walking distance to the elevators from the lobby was a bit much. Very strange they were so far away.
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 2일
Hello Joseph Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back! Sorry about the long walk to the elevators.

2/10 - 너무 별로예요

Mohamed

2024년 2월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 3월 20일
Hello Mohamed We are sorry you didn't enjoy your stay with us. If you have any questions or concerns, please contact the hotel directly. We do hope to have the opportunity to serve you again. Thank you for staying with us !

10/10 - 훌륭해요

Charlie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 29일
Hello Charlie Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

Johnny 님, Saint-Raymond

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel tres bien situe, pres des restaurants, centre d’achat et pres de l’autoroute. Le petit dejeuner est formidable. Chambre avec refrigerateur et mucro onde. Beaucoup de prises de courant et usb. La seule chose c’est au niveau du menage, nous avons trouve des pillules sur le plancher en plein milieu de la chambre et nos amis avait une brosse a dent et de la soi dentaire sur le plancher a cote du lit. C’est pour cette raison que je n’ai pas donne 5* Sinon le reste etait propre
2024년 2월에 3박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 13일
Hello Johnny Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!

6/10 - 괜찮아요

Diane 님, Maspeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was nice had to many vip parking in the front of the building but it was nice haven’t had the breakfast yet , hopefully so bacon.
2024년 2월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 6일
Hello Diane Thank you so much for taking the time to give us a review. It is our commitment to provide every guest with exemplary service and amenities. Hopefully next time you can have time to enjoy our complimentary breakfast. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 1월 22일
Hello Pierre Thank you so much for taking the time to give us a review. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Christina

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
upon arrival I was nervouse due to an odd odor - we considered leaving... but that was only in the lobby area, our room was clean and comfortable - we were surprised and happy about the breakfast
2024년 1월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 1월 22일
Hello Christina Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We apologize for whatever odor it was that you smelled. But glad it was just temporary in the lobby area. As always, we thank you for choosing us and we hope you come back next time around.

10/10 - 훌륭해요

Kevin

2024년 1월에 2박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 6일
Hello KevinThank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

Christa

2024년 1월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 6일
Hello Christa Thank you so much for taking the time out to write a review. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Dwayne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 1월 9일
Hello DwayneThank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Made our New Years Even More Special
This hotel was great! It is a standard Holiday Inn Express. The difference staff was the friendliest most helpful staff we've ever had! The beds were comfortable (REALLY appreciated the blackout curtains) and enjoyed the modest pool and fitness room. The evening hot chocolate was a great touch. Thank you so much for making our New Years Eve even more special.
2023년 12월에 3박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 2월 6일
Hello Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

8/10 - 좋아요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 1월 4일
Hello Alicia Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to my meetings in Albany.
2023년 12월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2024년 1월 4일
Hello Chris Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!

2/10 - 너무 별로예요

chris

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2023년 12월 19일
Hello Chris Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. Please let us know what we can do to make your next stay better. Thank you again for your time and patronage. We look forward to having you back!

10/10 - 훌륭해요

George

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2023년 12월 12일
Hello George Thank you so much for the great review of our hotel. We are so glad you enjoyed your stay with us. We hope you will visit us again. Thank you !

8/10 - 좋아요

Ignatius

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I prefer to have the room's sink in the bathroom, and not in the open part of the room. But everything functioned well.
2023년 11월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2023년 12월 8일
Hello IgnatiusThank you for taking the time to tell us about your experience at Holiday Inn ExpressPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sincerely, Irma Morales Front office 5184593600 님, 2023년 12월 8일
Hello Patrick Thank you for your review of your stay at our hotel. We feel really delighted to see that we provided you a top-notch place to stay while you were away from home.As always, we thank you for choosing us and we hope you come back next time around.