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홈우드 스위트 바이 힐튼 앨버커키 에어포트 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 앨버커키 에어포트
1520 Sunport Pl Se, Albuquerque, NM

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 564개" "
평점 8 - 좋아요. 1001개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 97개" "
평점 4 - 별로예요. 1001개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 56개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
close to the airport good hotel
there is a light on the ceiling whereas many hotels in usa stick with the old traditional interior not having a light on ceiling. so It was a definitely plus .
2021년 9월에 1박 숙박함
답변 제공: rep 님, 2021년 10월 4일
Thank you for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
청소상태가 너무 안좋았습니다. 냉장고에 기존 고객음식 그대로...에어컨에 먼지가 너무 많이 붙어있어 사용하기 부담스럽웠습니다
2021년 6월에 1박 숙박함
답변 제공: mgtt 님, 2021년 7월 1일
We are very sorry that this was your experience here with us, this is not typical for this location at all. Please feel free to call and speak with a manager so we can try to make it right. Thank you for your feedback!

8/10 - 좋아요

Mark 님, Anchorage

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 2 bedroom unit was great for our large family. Usually we need 2 separate rooms. I would have rated all “excellent” however, it would have been nice to know at check in that we needed to request our room to be made up the day before. When we asked why our room wasn’t made up the girl at the front desk told us we had to ask the day before, and she appeared bothered that we even asked. It would also be nice to have a note in the hotel info that the pool and hot tub were only open seasonally. We are from Alaska and when we travel to warmer climates (and it was 81 degrees while we were there) the pool and hot tub is something we look forward too using. It’s also one of the reasons we choose a hotel over another comparable hotel. Later we drove by a Ramada Inn down the street, and there was their open pool and hot tub. So that was disappointing.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Mitchell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Elier

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and good breakfast
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like it. Perfect for our road trip.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Markus

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good, clean and good WiFi
2024년 4월에 1박 숙박함

8/10 - 좋아요

Raymundo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have a problem with one of. The a/c units I ask them to please review and they never show up, but in general was good my stay
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Yolanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super quick check-in. Nice and friendly staff. Room is huge and perfect for our group of 7. We got a 2 bedroom (one room has a king bed the other room has 2 beds), 2 bath, living room (has a pull out bed) and kitchenette. Room was clean and comfortable. Property has an outdoor pool and basketball court which kids loved. Would definitely stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Orlando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Comfortable. Decent breakfast. Would definitely stay again. Love the gas grill by the pool and the basketball court.
2024년 3월에 1박 숙박함

8/10 - 좋아요

rickie 님, Weatherford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and nice, but some of the rooms looked worn. The staff was very nice and let us have a late check out since we had car trouble.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Arlie

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This suite was a great choice for our family
2024년 2월에 1박 숙박함

4/10 - 별로예요

Renee

가족 여행
별로예요: 청결 상태, 객실의 편안함
Have had better stays here.
Usually start here with the family. May start staying elsewhere. Check in service was ok. Room was dirty. Crumbs on the floor in the living room. Bathtub had hair in it. Checked in late with 4 toddlers, so didn't complain to front desk. Breakfast staff was not friendly at all.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
I apologize for the poor experience you had during your stay with us. We strive to provide an excellent "home away from home" experience. Your feedback will be used to improve our service in the future. We hope you will try us again during your future travels to Albuquerque.

10/10 - 훌륭해요

Megan

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

Marilyn

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was amazing. The room we were in was amazing. Very clean room & front desk area. Well defined be staying with them again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great, kitchen was nice, but the staff was the best part.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Norma

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

miye

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kristel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcoming
As always our stay was amazing. Check-in was easy and rooms were comfortably welcoming. I would recommend staying here.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Chanthida 님, Liberal

가족 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Rooms were amazing! We had a suite with two bedrooms and two baths. Perfect for our vacation with four of our grandchildren. We had a king bed in one room and two queens in the other, plus there was a pull out couch in the living room and a full kitchen. The room was very clean and comfortable. The breakfast had lots of variety and everyone enjoyed it. The staff was friendly and courteous. We will definitely stay again.
2023년 12월에 3박 숙박함

4/10 - 별로예요

Rajesh

가족 여행
별로예요: 직원 및 서비스
Poor service
Dont expect a Homewood style of service in this location. Poor breakfast service. Most of the customers were just told no breakfast even though it's 8.15am This happened on the new year. Rooms were ok. Anyone can listen to a conversation inside the room.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Keri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Clean, spacious and comfy. The breakfast was great too.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jennifer

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Leana

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nobuyuki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed here for a night everything was good in the room we had. Only thing i would say was that the family that was above us kept stomping on the floor running around all night called the front desk she said she was going to check it out but that she has heard nothing after i called it didint stop stomping kept on all night breakfast wish had a better variety
2023년 12월에 1박 숙박함

8/10 - 좋아요

Berlyn

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Debra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here!
Our bedding had not been changed from the previous guests. Front desk attendant delivered clean bedding to our room for me to change! Black out curtains broken. We closed them with hair clips. Bits of old food along perimeter room. Charged us 25$ more than stated oh hotels.com for pet fee.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Katrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Christmas 🎄
We were traveling for Christmas with the family, this hotel was great. There was enough room for everyone, it was clean, comfy, and the breakfast was way better than most hotels that we have stayed at.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable room, surprisingly quiet
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Scott 님, Gallup

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The shuttle took over 40 mins to arrive. Will not stay here again.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Vicki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Checking in
Checking in was a challenge. It took over 30 minutes
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Very comfortable
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Veronica

2023년 12월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Poor sound insulation made for a looong night
We only stayed the night while stopping through on our way to Colorado. The hotel was clean, had appropriate space, and friendly staff. However, there is extremely inadequate sound insulation. The people above us checked in somewhere between 1am and 2am and woke us up with whatever they were doing to unpack and this continued well until 3 or 4 am. There was stomping and slamming of drawers or at least it sounded like it. I did ask the front desk to ask them to tone it down, which they say they did, but the loud banging and stomping continued to wake us up until they were finished. This did not allow for the rest I needed after driving about 10 hours with another 6 or 7 left to go.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Corner lot, easy in and easy out to I-25
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

sergio

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

VIjay

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Poor service
We stayed 5 nights at this hotel. The hotel itself was ok and clean. However, the service was terrible. The hotel internet didn’t work at all for us. The signal was extremely poor and we couldn’t connect to it. We ended using the hotspot on our cell phones .. which was also not very strong inside our room We had to request multiple times for room service and finally got it on day 4. Even then , the service was very lackluster. The ice machine and the laundry on our floor didn’t work. We had to go to a different floor. The breakfast was average. They were constantly running out of items and we had to ask for things like bread , juice etc. It was supposed to be a fullly equipped kitchen.. but there were very few cooking dishes and even the ones that were there were very dirty. We ended up buying dishes Overall very average hotel . Will not recommend
2023년 11월에 5박 숙박함

8/10 - 좋아요

Simeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would say it’s a fine hotel but the carpet and doors to the bathroom are dated. There’s a slight smell to the carpet so j was nervous to walk around with no shoes on. There was yellow stains behind the door in the bathroom and black around the cracks do the tub, title, and one phone frame. They were super nice at check-in
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pamela

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brittany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super great hotel and lots of room! Clean and friendly staff! Hotel is close to the airport so the planes are a little loud, but it wasn't too bad. Overall, was a great stay!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Arleen

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Todd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was clean, the room was just like the pictures and very clean as well. very close to the airport. but you don't hear a lot of airline traffic noise. The bed was very comfortable. The staff were very professional and pleasant. I will definitely stay there again.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Kristine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very large nice rooms. I had a room with two queens and a king bed. Two separate rooms and bathrooms plus a kitchen, living room area.
2023년 10월에 1박 숙박함