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하얏트 플레이스 앨버커키/업타운 여행 후기

3 out of 5
하얏트 플레이스 앨버커키/업타운
6901 Arvada Ave Ne, Albuquerque, NM

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 568개" "
평점 8 - 좋아요. 1010개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 87개" "
평점 4 - 별로예요. 1010개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 48개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

JeHeon

출장 여행
2023년 12월에 6박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 22일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

SANG CHUL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
좋았습니다
2023년 11월에 4박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 8일
Thanks for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Jeffrey 님, Lakewood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedding comfort
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've been visiting Albuquerque for the last 10 years to visit my son who is in the military. This is the best hotel I've stayed at. The staff goes out of their way for their guests and the hotel is safe, spacious and clean.
2024년 4월에 3박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 22일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to uptown shopping center. Within walking distance
2024년 4월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 22일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 16일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Sabyasachi 님, West Windsor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property - nice location, clean, great service. Front desk was very helpful. Check in process was very easy.
2024년 4월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 12일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

2/10 - 너무 별로예요

robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
NEVER AGAIN
2024년 4월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 9일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 - 좋아요

Mara

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and breakfast was delicious. Near by plenty of dining and shopping places. We will definitely come back.
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 1일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Heather

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location. Easy on/off the highway, lots of dining options in walking distance
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 29일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Bartley

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 27일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 26일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 25일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

4/10 - 별로예요

George 님, Summerville

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Toilets were not cleaned well. Hotel is very dark, lights were dim even when all were switched on.
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 21일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Margitta

좋아요: 편의 시설/서비스
Beautiful lobby & uniquely designed rooms. rooms.
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 18일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Tania

2024년 3월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 2일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

6/10 - 괜찮아요

Shehryar 님, Austin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The breakfast options are always terrible at Hyatt. The food is greasy and there aren’t many protein options.
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 11일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 - 별로예요

Monica Mastrovito 님, San Diego

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On Saturday night there was a fire from one of the air conditioners in the rooms on our floor 2nd floor. The alarms didn’t go off, staff didnt even have the decency to inform the hotel guests on the floor what was going on. We saw the fire trucks coming in cause our window faced the street. I find this as a safety issue and appauling that Hyatt didnt care enough about its guests to let them know. The smell was horrible and even this morning when we were awoken early with fans running and the horrible smell, we were coughing and it was disgusting. Im a Hyatt rewards member and i wont be coming back to this location thats for sure. We had to ask for our room to be cleaned and our experience all around was a disappointment.
2024년 3월에 3박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 11일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 - 괜찮아요

Connie

2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 4월 1일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Charleston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 11일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Debora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is great but the mattress was terrible
2024년 3월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 3월 4일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From check in to checkout everyone was friendly and helpful. Sarah at the front desk helped with something I needed. Thank you Sarah! We will definitely be back. Very clean, well stocked with towels and toiletries and an extra blanket. Best place we’ve stayed so far. I would’ve love some water bottles. We would definitely recommend to stay here.
2024년 2월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 2월 19일
Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to seeing you again.

10/10 - 훌륭해요

ChaoHsin 님, Frisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 2월 5일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanliness
2024년 2월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 2월 2일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Kyle

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was good, room was ok. Was pretty disappointed at the extra $75 dollar pet fee that was non refundable. Only got this upon checkin rather then during my booking. If i knew there was this fee i would have went to a different hotel for the price.
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 26일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Robert

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stephanie and Nichole were very helpful and very professional. They called up after checking in to see how we were doing. Everything was beyond expectations. Clean facilities, fabulous location and a helpful staff. I highly recommend this property.
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 26일
Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to seeing you again.

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 13일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

YAZET

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien ubicado y buen conservado
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 11일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

4/10 - 별로예요

Birant

별로예요: 청결 상태, 직원 및 서비스
Really bad smell in the room
2023년 12월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 11일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Samantha

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Mia-evelyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Nice stay. Great location to restaurants and shopping. Close enough to the airport, about 10 minute drive
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a excellent stay at this Hyatt.
The staff was welcoming and helped us when needed. The breakfast was hot and coffe was excellent. Enjoyed our stay and the views of the mountains were amazing.
2023년 12월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

alfonso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

2/10 - 너무 별로예요

Kyle

2024년 1월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 8일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Murtaza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
Great location, nice and clean rooms, friendly front desk staff and breakfast was good as well.
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 5일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Douglas

2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 2일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

grace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed our stay. One complaint no microwave in the room. But otherwise everything was good.
2023년 12월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 2일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Vanesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The extra sitting area in the room is a welcome comfort. The staff are friendly and free breakfast is great. Just be sure to get down to breakfast early, as there tends to be a rush closer to nine, causing shortages of crockery, cutlery, and some food items.
2023년 12월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 28일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 26일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

4/10 - 별로예요

Amanda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 26일
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 - 훌륭해요

Richelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 21일
Thanks for staying with us. We appreciate your feedback.

8/10 - 좋아요

Cynthia

2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 22일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 - 훌륭해요

Samantha

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 20일
Thanks for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful at check-in. Our room was clean and ready for check-in on time. The property is close to a great shopping area with wonderful restaurants.
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 20일
Thanks for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Carlos

2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2024년 1월 11일
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy but clean
The rooms are very comfortable. The only problem is there was wind outside, and it made the room very loud. Also, people were coming in and out of their rooms very late and talking in the hall, and all that was very easy to hear. Not very well insulated.
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 19일
Thanks for staying with us. We appreciate your feedback.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Just Overnight
We were only there for an overnight stay. The a/c heater unit was extremely loud and I had to use ear plugs to get to sleep. Thank god I had some. There was only 1 working elevator and a very limited supply of luggage caddies. Had to take stairs several times because elevators were too full to accommodate any more guests. Otherwise everything was satisfactory.
2023년 12월에 1박 숙박함
답변 제공: Sales Coordinator 님, 2023년 12월 18일
Thanks for staying with us. We appreciate your feedback.