미니바, 객실 내 금고, 책상, 방음 설비
예약 가능 여부 확인

톨리프 알렉산드리아 여행 후기

5 out of 5
톨리프 알렉산드리아
252, Moustafa Kamel, Corniche Road, Alexandria

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 562개 이용 후기 중 186개" "
평점 8 - 좋아요. 562개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 87개" "
평점 4 - 별로예요. 562개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 67개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

KWANG CHUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
happy
everytime is good!
2020년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2020년 3월 10일
Dear our valuable guest, Thank you for sharing your excellent experience here on Expedia.com following to your recent stay at TOLIP Royal Alexandria Hotel. Your compliments are very much appreciated and we look forward to your return visit.

8/10 - 좋아요

Jungsook

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기차역에서 그리 멀지 않아서 걸어서 올수 있음 알렉산드리아 관광이라면 딱 중간 위치라서 관광지 접근하기 좋아요 조식도 훌륭하고 근처 식당도 많아요 너무 번잡한 곳이 아니라서 좋아요

8/10 - 좋아요

Youngil

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice view
Hotel is good, but road construction had been worked all through the night in front of the hotel. I could not sleep well. Additional pay ($30)was requested due to I'm a visitor

10/10 - 훌륭해요

Ghada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience
2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 2일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 - 훌륭해요

Khaled

2024년 1월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 5월 2일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 - 너무 별로예요

Rafik 님, redlands

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to "winter" though it was quite hot when i was there. very disappointing.
2023년 12월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 20일
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service

8/10 - 좋아요

Elia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Compare to four-star hotels. Convenient. Great location.
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 5일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 - 훌륭해요

Sameh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice view
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 5일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 - 훌륭해요

tahia 님, Sherwood

2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 5일
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

2/10 - 너무 별로예요

Mohamed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .
답변 제공: Hotel management 님, 2023년 12월 9일
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

2/10 - 너무 별로예요

Yacout

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 20일
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

6/10 - 괜찮아요

Sherif Fouad Mahmoud

.
2023년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 14일
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

4/10 - 별로예요

George

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff. Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.
2023년 9월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 28일
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 9일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 - 너무 별로예요

George

2023년 7월에 2박 숙박함
답변 제공: hotel Management 님, 2023년 7월 17일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 - 훌륭해요

Sary

가족 여행
좋아요: 청결 상태
Good
2023년 5월에 6박 숙박함
답변 제공: hotel Management 님, 2023년 6월 13일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 - 너무 별로예요

Rimah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians
2023년 5월에 2박 숙박함
답변 제공: hotel Management 님, 2023년 5월 26일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very convenient to most attractions ,located at the heart of the city
2023년 5월에 1박 숙박함
답변 제공: hotel Management 님, 2023년 5월 11일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 - 너무 별로예요

Jes

2023년 4월에 3박 숙박함
답변 제공: hotel Management 님, 2023년 5월 22일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 - 훌륭해요

Angelica M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice big hotel
The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.
2023년 4월에 2박 숙박함
답변 제공: hotel Management 님, 2023년 4월 17일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

4/10 - 별로예요

Sami

2023년 3월에 2박 숙박함
답변 제공: hotel Management 님, 2023년 3월 29일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 - 훌륭해요

Mostafa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.
2023년 3월에 1박 숙박함
답변 제공: hotel Management 님, 2023년 3월 20일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit

10/10 - 훌륭해요

Abdel Galil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: hotel Management 님, 2023년 3월 16일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 - 너무 별로예요

Nasir

Booked online no mention of extra charge
2023년 1월에 1박 숙박함
답변 제공: hotel Management 님, 2023년 2월 3일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 - 너무 별로예요

Moustafa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: tolip Management 님, 2023년 1월 14일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 - 훌륭해요

Randa

2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Salem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind and professional staff, great location, great view, great food and service.
2022년 10월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 10월 22일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 - 너무 별로예요

Mohamed

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

LAURA 님, Portsmouth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!
2022년 9월에 3박 숙박함
답변 제공: hotel Management 님, 2022년 10월 7일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

2/10 - 너무 별로예요

Omayra

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Experience
Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on. Avoid this hotel.
2022년 9월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 10월 6일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 - 훌륭해요

Fady

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was fantastic
2022년 8월에 2박 숙박함
답변 제공: hotel Management 님, 2022년 9월 3일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 - 좋아요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls
2022년 8월에 2박 숙박함
답변 제공: hotel Management 님, 2022년 8월 30일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

4/10 - 별로예요

Ahmed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.
2022년 8월에 2박 숙박함
답변 제공: hotel Management 님, 2022년 10월 13일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great sea view & super staff in the heart of Alex
A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)
2022년 8월에 3박 숙박함
답변 제공: hotel Management 님, 2022년 8월 13일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 - 좋아요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 8월 7일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

4/10 - 별로예요

Omneya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!
2022년 7월에 2박 숙박함
답변 제공: hotel Management 님, 2022년 7월 29일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 - 너무 별로예요

Murray

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Filthy Hotel
If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.
2022년 7월에 3박 숙박함

4/10 - 별로예요

Mostafa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a 5-star hotel, I was disappointed. -Room is so ordinary. -floors are not vacuumed. -rest room (toilet/shower) are not clean shiny white! No hand soap on sink. -No fridge. -No microwave. -No outside food. Pool and beach closes at 6:00 PM.
2022년 6월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 7월 5일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 - 훌륭해요

Linda

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2022년 5월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 6월 21일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

10/10 - 훌륭해요

IBRAHEM

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
EXCELLENT
2022년 6월에 3박 숙박함
답변 제공: hotel Management 님, 2022년 6월 14일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

6/10 - 괜찮아요

Fady

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean
2022년 5월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 6월 12일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

6/10 - 괜찮아요

Mohamed

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos
2022년 5월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 6월 12일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Khaled

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overnight stay so can’t give a full opinion. Rooms need some upgrades
2022년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 5월 4일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 - 너무 별로예요

Kadir

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t. Like at. To much for the price to much
2022년 3월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 3월 6일
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It is a pleasure to know that you had an enjoyable time with us. We truly apologize for the inconvenience you faced and we take it into our consideration, we hope to have the opportunity to welcome you back to the hotel soon.

8/10 - 좋아요

Hossam

2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Mohamad

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not recommend at all
2022년 2월에 1박 숙박함
답변 제공: hotel Management 님, 2022년 2월 19일
Dear our valuable guest, Thank you for choosing TOLIP hotel and for sharing your feedback with us. Regarding to the inconvenience you faced . Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls, we are looking forward to having you again as our guest soon.